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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 76

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V
vday_1983
from Chennai, Tamil Nadu
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amount debited kindly return

Address:Vizag, 530027

2633 was debited and might have been laid in your account.
I have transferred it from my allahabad bank account thru netbanking on 13th apr 2019 around 6 pm .Kindly revert the fund to [protected] with name " Sreenivasulu BKN" and IFSC " ALLA0212021"..Thank you..if it is not credited kindly reply...so that i will initiate refund from my bank itself..Thx
[protected]@gmail.com
[protected]...
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B
bino06
from Mumbai, Maharashtra
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train bookings

My name is binoy k j, my cleartrip mail id is ([protected]@gmail.com). This is to inform you that on 8/04/19 i had tried to book a train ticket from kolkata to chennai...after puting all details, while on process money got deducted from my UBI bank but booking got failed.There showed session got expired
No trip id generated.
Transaction failed while ticket generated.
With out tripid can not able to contact customer care...
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Trip id[protected]

I have booked an airticket with cleartrip in the name of my wife, mrs geeta mago for the sector delhi - sydney - delhi. Confirmed ticket was issued by cleartrip. She travelled by qantas 3960 on 28 february 2019. She has to return on 30 april 2019 from sydney, australia. However, i have been notified by cleartrip that the flight qantas 117 from hong kong to delhi has been cancelled and we have to contact...
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N
Nekkanti Sujani
from Hyderabad, Telangana
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flight booked

Address:387 ,Silver Oak Bungalows,Cherlapally, 500051

Booked ticket from delhi to hyderabad after payment successful message no ticket no trip id neither sent to email nor to mobile, they are having only one customer care number which will always ask for trip id to procede further which caused whole night hard ship no sleep as i require that ticket to travel, want to file suite against them as they have not returned my money also for the unbooked ticket...
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A
Amit Hemnani
from Vasai-Virar, Maharashtra
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booking failure but money deducted from account

I was booking tickets from shanghai-xi'an on 11th april 2019 and while doing the transaction it was showing failure message and money rs 19119 diducted from my account at same time. Multiple time i have tried, to contact customer service but they are asking me to provide trip i'd. How can someone provide trip id when booking get declined by website.

I want them to return my hard earned money back....
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S
Suparno Ghosh
from Jaipur, Rajasthan
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---refund of indigo ticket cancellation

12th april'2019

Dear sir / madam,

My pnr no. Is jd55vs which has been modified twice and finally cancelled on 3rd april'2019.

Name of the pax if ms. Kajal ghosh who is my spouse.

I am having hdfc regalia card and the booking has been made from hdfc regalia site and i presume cleartrip is the travel / booking partner of hdfc regalia.

Subsequently it has been modified...
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Cleartrip trip id :[protected]

The following refund is due to me:-

1. Pnr - xmgbwh ; refund amount - 530 (Refund of seat selection charges).

2. Pnr - jfeerz ; refund amount - 244 (Refund of passenger service fees for no show on patna - lucknow sector); this is a split pnr from original pnr xmgbwh, booked through cleartrip.

3. Passenger names - ratnasheel mishra, alka alka
br...
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J
Jitinder Mohan Mago
from Delhi, Delhi
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cancellation confirmed air ticket by cleartrip

Address:Flat No. 47, Amarpali Apartment, 56, I.P. Extension, Patparganj, Delhi, New Delhi, Delhi, 110092

I have booked an airticket with cleartrip in the name of my wife, mrs geeta mago for the sector delhi - sydney - delhi. Confirmed ticket was issued by cleartrip. She travelled by qantas 3960 on 28 february 2019. She has to return on 30 april 2019 from sydney, australia. However, i have been notified by cleartrip that the flight qantas 117 from hong kong to delhi has been cancelled and we have to contact cleartrip to reschedule the ticket....
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P
Pradeep Mukane
from Mumbai, Maharashtra
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fraud booking on cleartrip

Address:FLAT NO-401,KRISHNA KUNJ, PLOT NO-40A/40B,BEHIND ESHWAR, ECSTACY,SECTOR-28,NERUL-W, Mumbai City, Maharashtra, 400706

Dear sir/madam,
on 02.04.2019 at 11.15 pm, i tried to book air tickets for 3 persons for journey on 17.04.2019 & return journey on 21.04.2019 by indigo flight at 11.55 am(mumbai-coimbatore)/14.20 pm(coimbatore-mumbai). The payment option was accessed through citibank credit card. While doing my booking, after feeding the otp generated by citibank, the final ticket booking was supposed to be successful, but to my utmost surprise, the...
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We booked a cruise from cleartrip, paid 4000, and when we reached to the cruise the cruise people informed that the cruise was not in service and was closed for technical reasons and he also mentioned
I have called cleartrip on 5 phone numbers in total but everyone keeps transferring my call to other departments. This is the worst service literally. I am going to file an fir now if i don't get to connect with anyone in 24 hours now....
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M
Mahaveer parakh
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trip id 190312332090

Address:Muscat, Oman, 112

We have booked return tkt under ms tanisha parakh for ahmadabad to muscat to ahmadabad for 20th march & 8th april by spice jet air.
Due to cancellation of 20th march by airline & we request refund.
Last week i've received credit card statement than i come to know itsrefunded only ro. 28/- whereas i've paid ro. 67 for full tkts.
And ro. 8/- for return, whereas airline said full refunded because she is unable to come, so...
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S
Sunil Malodye
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on update on refund

Address:BUILDING NO 5, OFFICE G10, DUBAI MEDIA CITY, 502036

I have not received my refund against pnr # ttwzly, its been more then 45 days, and clear trip is saying the airline is not responding, where as when i called up the airline the airline says, the agency has to right away refund instead of waiting from the airline, also the airline says if there is any refund query raised the airline provide the refund not more then 7 working days....
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T
Tummalapalli Venkateswarlu
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online payment failed but amount was charged anyway!

Address:Bangalore, Karnataka

I done transaction to book flight ticket after creating account with clear trip,
After all online payment verification is done and deducted from my hdfc bank acount
Please find transaction details as follows,
[protected]ccacleartripprivatel
Ref no:[protected]
Date of transaction : 05 apr 2019
Amount : 9, 442.00

No trip id generated.
Transaction failed while ticket generated.br...
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P
from Mumbai, Maharashtra
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flight ticket booking complaint

Address:Kolkata, West Bengal, 700079

Booked flight ticket yesterday from hdfc smartbuy. My money is deducted but flight booking failed. What to do now? Details are 31st may - 2 adult parthasarathi roy and kaushani datta from kolkata to bangalore. Flight number 6e 875 (Indigo)
4th june - 2 adult parthasarathi roy and kaushani datta from bangalore to kolkata. Flight number - sg 741 (Spice jet)
Total fare amount - rs 17094. Want to know my status of booking. Screenshot...
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Address:Kr Pura Bangalore, 560049

Amount of 5956 got debited from my account but booking failed. Please reverse this amount. We have already contacted bank but they said transaction has processed from bank and asked us to contact cleartrip.

Please treat this as high priority
Mogh
[protected]   replace all...
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N
Nadig Dattatreya
from Bengaluru, Karnataka
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cancelled ticket refund not got yet

I have booked the ticket on 10th of mar 2019 for 12th at 22.10 departure from ccu to blr at calcutta thru cleartrip. Pnr details is as below : t9mqxr and flight 6e 506. Paid rs5, 497.00 cancelled on 12th evening. I have requested cleartrip several times to refund is not at done.
I request once again to refund the ticket to my account and oblige.

Regards
Nadig dattatreya...
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Address:4. New azad nagar, Kot-khalsa, Amritsar, Punjab, 143001

Dear team,
I booked flight via cleartrip, trip id:[protected] was cancelled by airlines and received email stating, eligible to claim full refund. So i contacted cleartrip team and asked to proceed for refund. But till date i didnt receive any refund amount. Have sent many reminders but no response from cleartrip even no call back after thr promise
Requesting you please look into this matter and help to refund my hard earned...
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S
sivaramangee
from Mumbai, Maharashtra
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payment not recd. ref:trip id 190318752124

Address:New no.12, Old.no. 47A, Durairaj Street G-1, Sanjeevi Balaji flats PALAVANTHANGAL, Chennai, Tamil Nadu, 600114

I had booked tickets from chennai to hyderabad on 17th and cancelled the same at indigo counter at chennai airport for 3 passengers swaminathan, anantharaman and rudrakshi. Till date not received the refund amt. Of rs.4833 which i got confirmed from indigo.

For the same trip id i cancelled for another 3 passengers
Sivaraman, ganesh mahalingam and subhashini online for which i got the refund. A snap shot of confirmation...
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P
psoman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for unbooked tickets

Address:Mumbai City, Maharashtra

Trip id:[protected] &[protected]
Total amount deducted from my bank - rs.56457/-
I was trying to purchase ticket on 26/03/2019 via cleartrip.in website, through netbanking, completed transaction, money transferred from my bank to cleartrip account, but ticket not issued.
I lost my money & its not refunded until now.

Mirza +[protected]
[protected]@hotmail.com...
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J
javidahmad08
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190328539148 flight amendment query

Address:Dubai

Hello sir / madam,

I had done my international flight from dubai to india few days back. Now because of some emergency, i can't fly on same date, i contacted cleartrip to amend my ticket to new date or cancell it. I got no clear answer from the team. Very poor service, full of wrong commitments. Executive had no idea, how to help me with my amendment or cancellation? He said someone will call me back with solution in next...
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