ClearTrip Complaints & Reviews

I have booked a flight and due to uncertain reasons had to cancel, the booking was cancelled via the flight operating website only, even though cleartrip charged their own cancellation fee and left me with no money credited.
This is completely exploitation of consumer on behalf of cleartrip, when i reported it to them, they denied any changes and mentioned it that they are mandatory to keep their business running....

Hello,

This has reference to the trip id: [protected], berlin to kolkata (One way) flight ticket for 2 passengers.

They were denied boarding the flight by lufthansa airlines at tegel airport berlin on 07-jan-2018 as a result of this there was a no show in the connecting air india flight from frankfurt to delhi followed by delhi to kolkata.

The passengers were my aged parents and one of them was...

Sir/Madam

I had a booking ID No:[protected] booked on 10.1.2019 for stay at Hotel Beena Residency, Kollur for check in on 12.1.2019

It is astonishing to note that my family could not check in with your confirmed voucher as it was informed that they are not honouring your bookings and have no arrangements with clear trip. There was no alternate rooms available at Beena Residency. My family was stranded for...

Your following email dtd 18 dec 2018. Till date i have not received the refund despite servral mails and phone calls.

Hi a m govinda,

Your trip is cancelled for the following passengers.

We will take 5 days to process your refund. After we process the refund, if your refund amount is more than zero, it should appear in your account in 5 to 7 working days depending upon your bank.

Flight passengers...

I was not able to use my wallet cash for making new booking
And it was not expire also,
When i contact the team the response was very slow.
I must have call around 20 time on 12 jan but no response
Finally spoke to one of there supervisor (Harshil) but he also didnt solve the problem'and today me we will solve the issue and u will get call back at 7 pm on 12 jan 19.
But still tilll today i have not receive...

Dear sir,
Yesterday on 10:10pm (11/jan/2019) i tried to book an air ticket, after all the process amount deducted from my account but we didn't got any confirmation sms & email from cleartrip and i got an sms thru bank as shown below:
Dear customer, purchase of amount inr - 37, 745.00 has been made on debit card linked thru a/c - xx045 to cleartrip on 11-jan-2019. I had complained to customers care after that they had provided...

Dear sir,
11/jan/2019 i tried to book an air ticket, after all the process amount deducted from my account but we didn't got any confirmation sms from cleartrip. I got an sms thru bank as shown below:
Dear customer, purchase of
Inr - 37, 745.00 has been made on debit card linked thru a/c - xx3045 to cleartrip on 11-jan-2019. Info: vin*cleartrip and i had complained to customers care after that they had provided me...

For over one month i am trying to get information about refund for my trip id:[protected] from cleartrip. After many email exchange the cleartip just doesn't want to provide me the information of the number of bank account/credit card number on which they refunded the money on 6th of november 2018. They are saying that it was an onus transaction and could not see where the money was send. How could that be? I checked in my bank in slovenia...

We had booked hotel pithla haveli (Room charges for 2 nights rs 4388) in jaisalmer on 28th of october 2018 for 29th & 30 th december 2018. We called the hotel on 29th morning to reconfirm the booking and tell them about our late check in. The hotel said there was no booking from cleartrip. We contacted cleartrip and they admitted to a goo[censored]p, apologised and assured that they will find us another hotel even if that meant an upgrade. It being...

I booked a round trip flight ticket on Jan. 7, 2019 from Pune to New Delhi ( March 15, 2019) and return (March 16, 2019). The fare Rs. 7739 has been promptly deducted from my account. But the ticket was not issued yet. This is really frustrating. I contacted your customer care centre and was told that the refund will be made within 24 hours. I am still waiting for it. Kindly respond....

I had booked flight ticket
I had booked flight ticket from bangloru to patna, date of 24-02-19, and refund ticket on 1/3/19 from patna to bangloru but i have not received ticket details, but payment was debited from my account, and credit to clear trip ac rs.7994/- yesterday 8.11 pm by andhra ball credit card. If flight ticket will be confirmed, no issue, other wise please refund my amount immediately.
Thanks
Anisha...

On 7 jan i booked ticked from hyderabad to bangalore ticked while paying online my money detected from account but ticket not booked, kindly refund my money my mobile numb [protected]
I paid through hdfc online banking, although my ticket is not booked why my money got deducted kindly refund my money as early as possible n plz contact me on my numb...

Sir,
I, shomnath adhikary, date of birth -13.02.1965. Have made payment of rs 1634/- through sbi net banking today 08.01.2019, at around 1.39 am, but no ticket has been delivered to me.
My message from bank, and transaction enquiry shows money deducted for payment to cleartrip account.
My bank account no. Ending with *9767.
Please refund the amount to my bank account.

Shomnath adhikary
Email...

Sir,
On dated 06/01/19 I had booked an air ticket into Air India flight from Jammu to Srinagar for dated 08/01/19 with the amount of Rs.4295/- which was deducted from my SBI visa card, but I didn't get ticket for above mentioned journey.
Therefore I request you to kindly return my total amount of Rs.4295/- to my SBI account.
Thank you.
Nirmal Singh Kanwat...

Sir,
On dated 06/01/19 i had booked an air ticket by clear trip into air india flight from jammu to srinagar for dated 08/01/19 with the amount of rs.4295/- by my sbi visa card, but i didn't get any ticket for above mentioned journey.
Therefore i request you to kindly return my total amount of rs.4292/- please.
Thank you so much.
Nirmal singh kanwat....

Sir/madam,
Yesterday on dated 06/01/19 i was booked an air ticket by air india flight from jammu to srinagar for dated 08/01/19 with amount of rs. 4295/- the same amount has been deducted from my sbi visa card, but yet i didn't get ticket for above mentioned destination.
Therefore i request you to kindly return my total amount of rs.4295/- to my sbi account please.
Thank you.
Nirmal singh kanwat....

Sir/madam,
Yesterday (06/01/19) i have tried to book an air ticket by air india flight from jammu to srinagar for dated 08/01/2019. The amount of rs. 4295 has been deducted from my sbi visa card but i didn't get any ticket for above mentioned destination.
Therefore i request you to kindly return my total amount of rs. 4295 in my sbi account.
Thank you.
Nirmal singh kanwat....

I have flights booked via cleartrip. The flight schedules is changed a few times, my trip id is [protected]... Amritsar to chennai
[protected].. Pndicherry to delhi
Would you kindly provide me with all the new flights and times. I have hotels and transport booked andd now i must change that again. Hotels already paid. I cannot change all that agai.
Please answer me soon.

Regards
Mr andries ockert...

I had done booking through clear trip for my cousin mr. Nibu mathew philip on 1st jan 2019 from abu dhabi to kochi (Air india express, travel date:14/02/2019). Amount deducted from my credit card twice and so far not received any confirmation on ticket and reimbursement of duplicate payment. Contacted customer care representative various times and also send emails as well but customer care executives are giving faulty promises and no reply...

I tried booking an air ticket on 29th dec 2018 for travel date 30th dec 2018

From delhi - dubai... Total transaction was complete, even the money (14900) was deducted from my sbi account and the ticket was not booked.

I emailed also to the support email id but no reply, its already 6 days but still i have not received my money back.. Below is the transaction details.

Thank you for using your sbi...