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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 84

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I booked two tickets trough cleratrip and due to cancellation of flight, on 14th dec-2018 i cancelled the tickets. From that day to till now cleartrip making fun of me and giving me fake assurance that they have already refunded the amount on 23rd and 24th dec 2018 but till now no refund and with this today morning they are telling me they need my account details to prepare a cheque to refund the amount. Initially they said they refunded...
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dansy
from Mumbai, Maharashtra
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complaining about online ticket booking

Address:110092

I have booked goair flight on today from delhi to kannur for 4th january through online flight booking and i have done card payment. I have received message that 11814rs debited from my hdfc account.
But i didn't get any ticket i'd or any mail from cleartrip. This is the first experience from clear trip, i never thought that this will cheat me
I need to know explanation regarding my loss of money, and it has to be fully refund....
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Naabeee
from Chennai, Tamil Nadu
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hotel booking fraud

Address:Bangalore, Karnataka
Website:www.cleartrip.com

Booking id :[protected],
I have booked a hotel via cleartrip, during checkin hotel reception informed me that their hotel have no tie up cleartrip. I immediately informed this to cleartrip customer care and they informed me to make payment and do the checkin, they will pay me back, they also asked me to send them the copy of hotel payment bill, i have mailed the same to them, then they asked me for 48 hrs for enquiry, i agreed,...
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Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

I purchased round ticket for air india express from doha to kozhikode for 02/12/18 return 04/12/18 on line through clear trip on 26/nov/2018. Then i cancelled one way ticket from doha to kozhikode from air india express office doha on 29/nov/2018. They said will get the refund within 7-14 working days. I called air india express office after three weeks they said you have to contact clear trip. When i went there to cancel, they did not tell...
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cbg2008
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied cleartrip booking by hotel

This is regarding trip id [protected]. I have booked for 3 rooms (9people) for 1 night in rajhamundry through clear trip for the amount 3150. Surprisingly i was denied a room saying that they don't have a tie up with clear trip. As it was late night i didn't have an option but to pay from my own pocket which is around 2.5k. It is shameful to hear that i am getting refund of only 2.5k which i have paid offline not the amount which i have paid...
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Dear sir,
Plz check trip id[protected]. I was bokking for hotel the executive house in bangok for inr 9923 from hsbc bank.. But just after payment debit from my account got booking denial message from clear trip. When i enquired then they said payment got stucked in gateway and will be credited back within 3 to 4 days. Even after 5 days, when amount not credited, i enquired bank then they said the amount has been submitted to clear...
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J
Jantri
from Hyderabad, Telangana
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cheating during booking

Address:New Delhi, Delhi
Website:Cleartrip

I booked a ticket on 19th nov late evening for my friend on cleartrip i'd [protected] delhi to shj in air arabia. Flight timings was 2.50 am on 20th november. I have received this trip i'd number on my mobile but not received confirmation or ticket.
We reached airport and than on 11.50 pm i called again to check tickets i told customer care executive that i have not received any mail or details on given mail id but money has already...
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I, Anish Banerjee, have been booked my flight ticket from Dammam to Kolkata and return through cleartrip. My transaction ID is[protected]. During booking of ticket, only one option was available for multiple carrier of Srilankan airline & Etihad airlinethe, which have 1.00 hour layover time in Bahrain. I was select that only option.
But after completing payment, the itinerary was completely changed. The layover time in Bahrain is...
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smangesh20
from Coimbatore, Tamil Nadu
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check-in baggage shown while booking but air asia ticket charged extra

Address:Hyderabad, Andhra Pradesh, 500018
Website:www.cleartrip.com

With reference to cleartrip ticket trip id:[protected], from hyderabad to bali denpasar air asia air ticket wed, 19 dec 2018 and return wed, 26 dec 2018. While booking the ticket throughout clear trip portal was showing the check-in baggage 35kgs per person and 7kgs for hand baggage per person. After issuing ticket by air asia, they have taken out the check-in baggage which caused us to pay extra 10k for check-in baggage and last min fight...
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L
from Nashik, Maharashtra
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payment failed but account debited

Hi,
I have made unsuccessful booking on clear trip for safari park Thailand on 18-Dec-2018, 8:46pm IST, my booking mobile number [protected].
Amount of 4976 is deducted from my account but since payment gateway failed booking was not completed, I did not received any trip I’d for the same.
I did contact customer care and they suggested amount will be refunded by 7 days,

it has been more than 7 days now...
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Pradeepk86
from Chennai, Tamil Nadu
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chennai - kuala lumpur return (trip id: 18121037168) - reg

Address:Chennai, Tamil Nadu, 600020

Chennai - kuala lumpur return (Trip id: [protected]) failure payment reservation

I made two transaction with clear trip on[protected] for rs. 60, 050 and rs. 70, 214 from my icici bank account. Both the transactions has been rejected and the same said amount was debited from my account. On[protected] the first amount of rs.60, 050 has been returned to my account. But still now the second payment of rs.70, 214 has not credited...
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M
mohd ibrahim ali
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irresponsible service

Website:Cleartrip

I have booked 3 tickets out of which the name of one passenger was incorrect in airlines system, though the name is correct in ticket given to me. I am following up from more than a month now but getting pathetic response. It is my genuine suggestion never ever ever book any tickets from cleartrip. I would rather say it is incapable, irresponsible, and dumbest service out there....
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sreechand mindala
from Vijayawada, Andhra Pradesh
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refunding of cancelled tickets

On 13/11/2018 i booked two flight tickets from vijayawada to trivendrum with 12446 ruppes charge and also booked return tickets on 15/11/2018 from trivendrum to vijayawada with 15194 rupees from bank account of sbi, bank account number [protected], account holder name - g. Narasimha rao, ifsc code - sbin 0005151 and the booked tickets were cancelled but i didn't get any refunding to my account please refund my money thank you...
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Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.ae

I have been charged for one single booking twice, first I booked my ticket from Cleartrip, later on the airport during the travel i have been humiliated by AIR INDIA staff stating my ticket is not valid due to NO SHOW, The booking AIR INDIA staff has refereed as NO SHOW was cancelled by me for which i have the cancellation confirmation as well.

When i contacted Cleartrip and asked them why i have to pay double i have been informed...
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Lodha distributors
from Pune, Maharashtra
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payment refund problem

Address:Pune, Maharashtra, 413102

Pune to patna 27 jan 2019 : flight sg 379 : pnr pd1ggq and
Patna to pune 03 feb2019 : flight sg 376 : pnr hbsw3q
Person travels : lodha tushar, raisoni siddharth, kothadiya pushkar
Mobile no. : [protected]. E-mail : [protected]@yahoo.com

Please make sure about spicejet and cleartrip refund problem from 5 day we are trying for same problem......
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ramanaraju369
from Ernakulam, Kerala
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hi amount charged

Address:Hyderabad, Andhra Pradesh, 500033
Website:www.cleartrip.com

I made this booking online cleartrip.com website. I booked a hotel in vijayawada dt. On 14/12/18. The transaction id.[protected]. When was making the payment it shows rs.2815/- after i made the payment they charged rs.3713. This amount is more than the hotel tariff and since i have been staying in this hotel for few days of time i used to book rooms in the same hotel for lesser of the above amount at other websites like make my trip, trivago,...
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Sanjbs
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted. payment failed. no air tickets

Address:560050
Website:clearTrip

On 20-dec-2018 i tried to book round trip from dammam (Ksa) - bangalore - dammam using cleartrip. They have deducted the money 39, 529 inr. And after a while i got a message in the cleartrip app saying my payment failed.
I connected to customer care and informed in detail, they apologized for the issue and assured money will be refunded in 5-7 days, meany while requested me to book another ticket.
However, i was badly in need...
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from Pune, Maharashtra
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trip id : 180521218574

Website:www.cleartrip.com

I didn't get refund money on my account.
I did cancel the trip which i did pay 4448, 00 rs, they wrote that i can get 928, 00rs back, but nothing happend
On cleartrip is written refunded, but money (928, 00rs) didn't come.
Two times i report this through their web service (Chetana), i got answer that somebody will contact me in 48 hours, but nothing happened....
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Chandana Pal
from Hyderabad, Telangana
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cancellation by airline(spicejet) and minimal refund

Website:www.cleartrip.com

I and My Husband (Dr P B N Gopal, Head of the dept, Continental Hospitals, Gachibowli, Hyderabad were to travel back from Rajahmundry by Spicejet SG 1602 (Trip ID [protected] Cleartrip.com)
But I have received a message from Spicejet on the 29th Nov 2018 citing the cancellation of their flight SG1602. I have actually been waiting to hear the same from "cleartrip" since then. Curious to know what happened almost 21 days later, I logged...
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Zakir Chowdhury
from Ahmedabad, Gujarat
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unable to provide gst invoice

Address:700070
Website:www.cleartrip.com

Booked by zakirul karim chowdhury on wed, 05 dec 2018 at 12:55 hrs
Trip id : [protected]

I have done a hotel booking via cleartrip.com but they are not able to provide me the gst invoice for the ammount-24, 756.

They are providing invoice of wrong amount as i am constantly asking them for the gst invoice for the ammount-24, 756 which i have paid.

As it was a corporate booking and i have...
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