ClearTrip Complaints & Reviews

Pure Cheaters and Not ready to help customers who are abroad to clear wallet amount. SICK and TIRED of making international calls to redeem my wallet money.

I have booked a flight ticket from banglore to Mumbai on 7/1/2019 using my SBI debit card.. money (₹4495) is deducted from my card but I haven’t received any mail regarding trip id.. I don’t have an account in Cleartrip.. what am I supposed to do ? How can I get my money back?

It is not the site of clear trip.

There is no prove that anonymous passenger has e-ticket and holds any receipt.

The legal complaint has to demonstrate at minimums:
- the full name of the passenger / address / e-mail /
- the addressee - the particulars of the entity, who had not provided the service,
- explanation which exact event had happned with notification of place and date,
- explanation of the fault of the service provider, if possible,
or
- the resaon of the refund
- passenger request, which has to be expressed clearly in 1-2 sentances and in figures.

Nobody has a duty to look into / to reply on purely anonymous complaints, which do not produce the above .

Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

The legal complaint has to demonstrate:
- the full name of the claimant / address / e-mail /
- the addressee - the particulars of the entity, who had not provided the promissed service according
- explanation which event had happned with place / date
- your request, which has to be expressed clearly in 1-2 sentances
- you have own the prove of loss and fault of the service provider

The recipient of the claim must accept the claim and to issue the decsion on satisfacton or refusal to satisfy the claim within 15 days.
It is usless to request the same from the addressee more than 2 times.

If your complaint is not satisfied in 15 days (or your short following 2nd attepmt) is not satisfied, you are entitled to hire a lawyer / or a legal professional for fees (from 8000 for such type of cases)
in order to bring the civil case to the local court.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

Need support for rescheduling my air ticket.

To author of public complant: Nirmal Singh Kanwat

It is impossible to check such complaint objectively as the author had not shown:
- the receipt, which shows particulars of the exact transaction;
- e-mail, notification which had been received from the service provider - an operator of cleartrip site to your e-mail box .
So, no document confirming deducted amount from the unknown account, is attached here.

The author is advised to address the complaint with exact request
with the reference on the exact transaction for refund exprssed in figures either
- to the bank - the card issuer
or/and
- to the service provider - operator of cleartrip site.
To state a resaon: no prove of any reservation / service / receipt had receved by bank / by service provider
by user (author).
The duty of the bank and /or of service provider is to issue the decision on refund within 15 days follwoing your complaint, if in India, if the stated facts are correct and a legal complaint is submitted correctly.

In 15-21 days, if no refund received, the only solution is to start a civil case in a local court only.
You need to save as a prove:
- the receipts, which you own from service provider / bank, which prove the deduction from your account;
- any decision / reply which you had received by email to your name, which related to the luck of the services
till the final refund received

The expected expences for legal civil matter can be:
- government fees [ from 200 or from 2000 ruppes ] + own efforts,
- legal fees for assistance of a lawyer or of legal professional start from !~6000 rupees + own efforts
The fair court shall award all reasonable losses, moral compensation, paid fees by final judgement.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

How do i add baggage before booking the ticket.

To the author:

It is impossible to check the complaint objectively as the author had not shown:
- the full name / address of the author
- the bank receipt, which shows particulars of the transaction;
- any email, which had been received from the service provider - operator of yatra site;
- any reservation, which you had tried to make at yatra site.
So, no any document confirming deducted from te account, is seen.

The author is advised to address the complaint for refund either
- to SBI bank - the card issuer
or
- to the service provider - operator of yatra site.

The complaint shall express the exact request, not in general words like "have a look at my text ..."
with the reference on the exact transaction with date/teme .
Resaon: no prove of any reservation confirmation / service confirmation / receipt
had been received by the user.
The duty of the bank or of service provider, who receved the complaint,
is to issue the decision on refund within 15 days and to refund within 15 days
follwoing your complaint, if in India.

In 15-21 days, if no refund is received, the next solution is to start a civil case in a local court only.
You need to save as prove:
- the receipts, which you own from service provider / bank, which prove the deduction from your account;
- you own complaint, stating your name and nature of the complaint, at the site of the service provider
- any decision / reply which you had received by email to your name, which related to the luck of the services
till final refund or within 6 moths at least.

If no refund receved within 15 days following the complaint, the only solution is to bring the civil case to the local court.

The expected expences for civil matter can be as follwows:
- government fees [ from 200 or from 2000 ruppes ] + own efforts, depending upon the court,
- legal fees for assistance of a lawyer or of legal professional [ from !~6000 rupees] + own efforts (to attend the court, the post office, to collect documents, to reply to the court questions etc)

The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

it is impossible to check such type of the complaint as the text has no attachment:-
- full name of one of the service provider,

a) the legal name of the bank

b) the oerator of the site, where card had been debitted.

c) order number

d) copy of paymenrt details issued by the bank;

e) full name of the complainant;

f) what exactly is requested by the claimant in 1 sentance.

Such type of claims can be adressed directly to the bank (card issuer) or
to the operator of the site, where the passenger had purchaced the e-ticket.
The duty of the recepient of the complaint, if the complaint is legally binding to, is to refund within 15 days.
In 15 days, if no refund or no satisfied decsion, all disputes shall be resolved via the local court only.

Note, it is usless to request the same subject matter more than 2 times from the same service provider.
All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
-- government fees [100-2500 ruppes ],
- legal fees for assistance of a lawyer or a legal professional [ from 4000 rupees]

I am not associated with the above service providers (operator of the site cleartrip).

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@

Name of service provider: Cleartrip. Pvt. Ltd
a)Name of the bank: HDFC Bank
b)Operator of the site: Google
c)Order number: Didn't receive any order number
d)Attaching two images which are screenshots of bank details
e)name of the complainant: Dansiya Kuriakkose
f) I need my full money (11, 814Rs)back as soon as possible