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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 86

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K
kkaaii
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight booking / changing flights are not processed by travel agency

I have booked a flight from goa to varanassi 26dec leave, 30th dec return via cleartrip. Two airlines are involved jetairways and indigo. Recently indigo send a notice that the flight has changed. I talked to cleartrip to clarify the situation. They told me to call me back but i did not receive any call. Furthermore i cannot dial in because the cleartrip trip id seems to be no longer valid and you need to specify it when you try to call in....
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S
shivnath4u
from Patna, Bihar
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fake booking of hotel and no refund

Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.com

Very bad service by cleartrip.com

I had booked hotel online on 10th october 2018 in shirdi maharashtra. But on arrival at hotel suraj park, manager and owner both denied to provide me the accomodation saying that cleartrip has no agreement with this hotel. I called on cleartrip helpline number [protected]. Someone named like snehal replied me that my booking will be cancelled on my request and my amount will be refunded in full...
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K
Kamlesh M
from Mumbai, Maharashtra
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the worst service which spoiled my entire holiday

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

I had booked a hotel sagar kinara in malvan for nov 16 to 18th. But when i reached there the hotel was closed from past 3 yrs. I was not able to book another hotel and had to travel back with my family to mumbai. And was not even helped to book some other hotel. The worst experience ever anyone can have by spoiling the holidays with the family. I lost my time any money for travelling from mumbai to malvan and back to mumbai. I need compensation...
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P
Psadhu
from Hyderabad, Telangana
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deducted amount without any confirmation booking

Address:403001
Website:Cleartrip

I booked flight tickets through sky scamner r app through happy go easy payment mode on 24th november, 2018. I booked ticket from goa to delhi for 14th feb and return for 17th.. With name:prairna my money got deducted 7003, i got a message that money has been deducted from account but transaction was failed and there was no confirmed booking. It's been almost a week and no refund has been made.. I called them, they are just making excuses...
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I booked 1 return air ticket using ClearTrip from kuwait to cochin. The Trip ID is[protected] and airline PNR - NJMW3X.

The ticket clearly states that " This ticket is classified by ClearTrip as refundable".

Even after speaking to the ClearTrip customer care people 2 times, I was not given any refund.

This is clearly a harassment by this web site. I would never recommend anyone to use ClearTrip...
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Address:Pune, Maharashtra

Dear sir/madam
I had booked on spice jet dxb-cok-dxb flight vide trip id[protected] two adults :
Dxb cok 13 niov 2108 & return cok dxb 25 nov 2018
As there was change in my return travel plans, i checked up with cleartrip sharjah office about the cancelling my return ticket. Then i was informed by the customer service executive that after deducting the airline cancellation fees, i will get a refund if dhs.350/-br...
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B
Bhavani Raj
from Jaipur, Rajasthan
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flight tickets cancellation fee!

Address:500006

Hi,

Due to one of my relative death unfotunateky we have done with the cancellation of flight tickets clear trip id is[protected], at the time of cancellation i have been in touch with clear trip representatives and explained the problem and reason for the cancellation, by considering it they clearly said us they will be doing waive off clear trip fee and convenience fee but they didn’t do that and charged for it. They...
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Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

I tried to book online flight ticket from muscat to hyderabad to muscat (Round the trip) on 12.11.2018 through the cleartrip. The amount of 125.93 riyal omani deducted from my debit card but ticket not booked, i did not received any confirmation mail, trip id and confirmed ticket, but i received the message on computer screen that transaction failed please try once again and enter the debit card details for the payment. I feared and i didn’t...
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P
prem014
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cancellation and refund

Irresponsible customer care service, i have done cancellation after confirming refund amount with clear trip customer care team.after cancellation they are telling ticket is non nonrefundable.worst service.Trip ID : [protected], cancellation done date:14.11.2018.first they said cancellation charge will be 140 aed and clear trip charge around 50 aed.any way i loose my whole amount.clear trip don't cheat customers like this....
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Address:Mumbai City, Maharashtra
Website:www.cleartrip.com/flights/itinerary/68843f3d6c-5e0a-4dab-8fe4-eaf397b1f1d0/review

On early morning hours of 24/11/2018, i tried to book travel tickets online for myself and wife through clear trip and furnished all details of passengers required to be furnished as per the online reservation site..

The tickets were sought to be availed in indigo flight no. 6e-6965 bound to cochin international airport (Cok) from kempagowda international air port, banglore (Blr). The date proposed for our travel is 03/12/2018....
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M
Monish Bhalekar
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flight booking status not received.

Address:91

Dear sir/madam,

I book nagpur - bangluru round trip flight booking of go air from ixigo app, departure 02/04/2019, arrival 07/04/2019, my amount is transferred to cleartrip account of ₹16778. But i don't get any confirmation mail or notification from there side.

My ref no is ccafk1dag566igaeuznp5

Your earliest reply is awaiting

Regards....
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N
Nisar00
from Raipur, Chhattisgarh
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cheating with customer

Address:Jaipur, Rajasthan, 302001
Website:Www.cleartrip.com

Last nov22, i have booked hot air balloon ride online in cleartrip. I have made a payment of 29, 850 for 2pax. We have received an email from cleartrip stating that our booking is confirmed with confimation number[protected]or nov 23, morning flight. The email includes the contact details of the organizer who is mr pushpendra ranawat, with contact number [protected]. Since we did not receive any call from the organizer regarding the details...
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S
sathishpillai
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online booking

Address:20107

Today after noon i tried to book ticket on emirates flights round trip from trivandrum to dubai, from trivandrum 2nd december and return 22february, and passenger name kamalamma sukumaran pillai, date of birth 16/05/1945, and i paid on line transaction through fgb mastercard, payment of aed 1125.00 at the time of 12.35 pm, my fgb card last number 7029 and my name sathish kumar, but after payment i saw message that some error and i don't receive...
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G
ganesh venkataraman
from Badagara, Kerala
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exorbitant charges on rescheduling

Address:Mumbai City, Maharashtra
Website:Cleartrip. In

I have booked a flight on 21 nov 2018 to cochin to chennai and back for rs 8335 on cleartrip i'd[protected], upon rescheduling it on a day later on 22/nov 2018 the fares were 1500rs lesser than old rate, instead of refunding me they have charged rs 8300as other taxes and other charges (7500 and taxes) and deducted rs 15631 for the rescheduled ticket which seems unfair and done only in the intention of cheating money from the customers....
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S
SusanDani
from Bengaluru, Karnataka
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ticket prices reduced after booking my flights

We are an average middle class family and we did an early booking from blr - mum for dec 26th, 2018. The amount paid for passengers (4+2) was 48, 000 booked on 30th october. But now when we are checking the website and the prices have dropped to 38000. This we felt is very unfair and painful to know that we paid extra 10, 000 by booking early. We are looking for a compensation for this extra money we paid....
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S
Salim Sukumaran
from Erattupetta, Kerala
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refund not received even after 1.5 months

Booked from sharjah to trivandrum for 8th october 2018 under trip id [protected] and got it postponed to 9th october 2018 by transferring an amount of rs.4193/- through net banking which was rs.993/-in excess and i am told that the amount would be transferred to my account within 5 to 7 working days. Till now that amount has not been refunded. I contacted over phone number [protected] on october 22nd, 30th and on 14/11/2018 but of no use....
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Sukh Taggar
from Noida, Uttar Pradesh
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unable to receive special assistance in flight

This is regarding trip id:[protected] delhi-adelaide return flight. We requested for wheel chair assistance for both the passenger and got the confirmation too from clear trip. However, airline informed that they only have wheel chair assistance approved for one passenger. This is totally unexpected and unprofessional. Cleartrip have given us the wrong commitment....
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A
amarkooner
from Qadian, Punjab
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payment deducted but got no tickets

Address:Ludhiana, Punjab, 141010

I booked 2 air tickets on 5 nov 2018 from delhi to cairo (Egypt) and return, the amount of rs 74364/- was deducted from my account but i never got any email or text from cleartrip regarding booking or confirmation, and also havent recieved any refund till now.

Credited to - ccafk1cjy126-ccacleartripprivatel
Reference[protected]

The bank says the payment has gone through and there is no problem from...
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With reference to the above, booked ticket for 3 persons trip on 12/12/2018 from new delhi to indore wherein one very senior citizen person mr. Bishanswaroop gupta - 91 years - pnr bej7nj indigo 6e436 would be requiring wheelchair for his vision and hearing impairment and arthritis ailment which please note to book for him and inform.
Customer trip id is[protected].
Thanks and regards
Pankaj b. Gupta,
143-a,...
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PAVAN k SINGH
from Unjha, Gujarat
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payment deducted but ticket was not booked

Address:382445
Website:CLEARTRIP

Sir on dated 22 oct 2018 a ticket booked from ahmedabad to patna for 23nov 2018. But ticket was not booked and rs 12209 debited from my credit card vide transuction referece no[[protected]].MY CREDIT CARD LAST FOUR DIGIT WAS 8050.I have not get refund till now. So i hope you will do the needful action on my requisiton.
An early action is highly thanksful to you.
My id is [protected]@gmail.com and mobile no. Is-[] [protected]].br...
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