ClearTrip Complaints & Reviews

Dear sir / madam,

This is bring to your kind notice that i shagolsem silani devi booked the ticket of indigo for soibam shanti from kolkata to imphal dated 31/10/2018, time13:43. After booking suddenly my internet connection went down and i lost the contact. But i got a massage from my sbi bank that rs 2561/- has been deducted from my account towards cleartrip pvt ltd. But surprisingly i didn't get any ticket or any refund....

Kindly assist urgently, the flight is for tomorrow. I have sent an email 1 month back there was no revert, again i have sent regarding the name mis match. Pnr - jnr9n

/jnr9q trip id[protected]. It is ridiculous a simple query is taking such long time. I just want u to update the remark on the pnr. As there is a name mis match. I have attached the documents. And the email is sent from [protected]@yahoo.co.in. Kindly action...

Bangalore → bagdogra
Trip id :[protected]
Cleartrip is a fraud company, air asia has refunded the amount and clear trip was showing as 11000 some change as a refund amount now its showing nil
Customer service is not aware and it should be the responsibility of the service provider to call not us if there are changes. The system is unreliable as it calculated the refund earlier and now they have no idea why its showing...

My name is walid fawzi, from saudi arabia. On 17/10/2018, 1:52 a. M local time i received sms that i paid for your site 4625 sr saudi riyals from my master card, this is not true, i didn't make this booking, i made complain to my bank. Please cancel this booking and return money to my master card. I think my account was hacked. Please consider this top urgent....

Dear sir,

Myself indranil dey and i booked the ticket of air india for dr sinchan das from delhi to kolkata dated 31/10/2018, time16:55. After booking suddenly internet connection became down and i lost the contact. But i got a massage from my bank that rs 4076 has been deducted fro my account to ward cleartrip pvt ltd[ccafj2bru472/ccacleartripprivate limited. But surprisingly i didn't get any ticket or any refund. Plz do...

I am a frequent traveller travelling every monthly and has been travelling since last 40 years
This time had an shocking experience with cleartrip ticket
Booked my ticket on 13th augustand trip id -[protected] mumbai-muscat-mumbai travelled on 26th august and return on 31st august

I am literally cheated for luggage alloances check in was 50 kg and return was zero kg
Written in small tiny alphabets where...

I've booked a trop from new delhi to kathmandu using the cleartrip website in may of this year (Trip id : [protected]). I had to ask a new passport because the validity of the one i had wasn't long enough. Yesterday, i asked cleartrip to update the information and they noticed that the information on my passport wasn't exactly the same as in my reservation (My second given name was missing). I was very surprised to hear that it was impossible...

I hav try to flight booking which hav fail but my amt rs.2571 hav debited to cleartrip. They didnot given any id but customer care no also just adking Id n cut off ph. I want to talk to representative for help. Thier webste is also saying wrong. Is this companu is fraud, becos i cant found any contact to complain abt this. So, plz do the necessary process or response to thos problem n be tranpirency wit customer.
Shagolsem silani...

I had booked for a trip to austin & back starting on 25/12/2018 from bangalore & return on 12/01/2019 from austin.
Trip id: [protected]
In this trip my return trip from austin by ba 5691 was changed to ba 5226 pre-phoning the journey time by 2.5 hrs. Though my journey time increased by 2.5 hrs, i accepted the change.
I have noticed the flight fare has been reduced by rs 629/-. Hence i request you to refund this amount...

I lost my emails containing e-tickets with trip-id unfortunately. While calling at their toll free number ([protected]), it asks to enter trip-id for further assistance. Threre should be some option so people without trip id also can contact if needed.
Also their is no official mail id to contact the company support team. I need to contact them for my tickets copy but i am not able to do the same.
Please help.
Thank...

It was quite unsatisfying experience for me when i tried booking a ticket through cleartrip today. I was trying to book a flight 1st nov'18 and everything went fine until the payment was made.

However once the payment was done (Via hdfc netbanking), i did not get any confirmation on screen or to my email, but it deducted the whole ticket fare from my bank account towards cleartrip.

Now i have no idea whether...

Booking id [protected]

I cancelled my hotel booking reservation with the aforementioned booking id on 7 october 2018 and opted for cleartrip wallet as it was mentioned on the website that it should be quick and not take more than 24 hrs. I really believed in it and gave it for wallet. However i still didn't get the refund after 36 hrs of time. I did mail them, called them and chat when i them. I just got the assurance and confirmation...

Booking id :[protected]
Cancelled journey : cjb - auh (06-aug)
Cancelled pax : 3

I have cancelled the above ticket (Cjb-auh - 06-aug) on 04-aug. But till now i haven't received refund for that ticket.

I discussed with airlndia & cleartrip, before cancelling the ticket.. Airindia said rs.4000 per ticket & cleartrip said that rs. 75 will be cancellation charges... Ticket price per passenger is around...

Hello sir,
I booked 5 tickets yesterday from cochin to doha on oct 16 tuesday, through clear trip but tickets are not received yet. My trip id is[protected] my email id [protected]@gmail.com. Money has already taken, i got message after booking in mail that is "your booking is confirmed we will send tickets with in 5 hours. Now more than 12 hour!! Am still not received....

While booking for the light and sound show at amber fort, jaipur for 19th october 2018 for 4 adults; the booking returned an error after the completion of the online payment. But inspite of the message reading the amount is not debited, an amount of rs.1060/- was debited to account. It is requested to refund the amount of rs.1060/- at the earliest....

Cleartrip guys have taken my 2.5 lac rupee and not sending me tickets. Till now it has been 20 hrs since the money has been deducted from my account and after me calling them in evening after waiting for 18 hrs, i just finished a call which went over 2hrs. I spoke to vikek (Agent), after my request of transfering the call to supervisor, which he did that after 1.5 hrs, i spoke with mr. Amit waghole (Floor supervisor) reporting to mr. Uttam...

I had booked the flight for mumbai to bangalore on the wrong day, and i had called the cleartrip customer care advisor for help as i didn't know what to do. He misguided me into rescheduling my flight which cost 2800 rs and the actual flight charge was around 2000and hence i had to pay double. Instead of canceling and refunding the amount which i had booked....

I was told that it is a refundable ticket and when i booked and tried to cancel it said that it is not refundable
Clear trip has done a fraud and cheated and i am approaching the consumer court for this they promised that they would send me a mail saying the reason but i did not receive a mail you are the most dishonest company i have seen
You do not realise that cheating customers like me is going to be reason for your downfall...

Dear Madam, Dear Sir,

I write you regarding to refund of 2 flight tickets from Delhi to Bagdogra. I definitively don't agree with the last email you have sent me and with the amount (0 Rp.) of refund.

First at all I have bought refundable flight ticket. Second I have paid for an insurance as well. There is clearly written in yours terms and conditions this: IF YOU MISS YOUR FLIGHT, YOU WILL HAVE TO CANCEL WITH...

On 03/10/2018 i took a ticket from cleartrip app, while selecting insurance, the company is not mentioned that the insured person must be permanent resident o[censored]nited arab emirates, after finishing the payment they mentioned in the email, then what is the use of the insurance, and i am already mentioned in the passenger details that, he/ she is in the tourist visa, even that time they have to mentioned these conditions, but they didn't inform.br...