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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 90

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P
Peter Vethanayagamony
from Eluru, Andhra Pradesh
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cheating on the price of the hotel

Website:www.cleartrip.com/hotels

I have booked hotel room for four days, believing in the cleartrip claim that their price is cheaper, if not half the price. They charged me 35 % more than i have been paying for the same hotel in guntur, india, when i booked directly, at the end of my four days stay. Another frustrating experience is that for booking through the cleartrip, i was given the worst room possible in the hotel and i could not sleep three nights.
I may...
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S
sabi siku
from Gidam, Chhattisgarh
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after cancellation did not inform to indigo airlines about cancellation

Address:Durg, Chhattisgarh, 490026
Website:www.cleartrip.com

My husband booked 5 air ticket using cleartrip from new delhi to doha on 23rd may 2018 the trip id is:[protected] and 3 tickets cancelled out of 5 on 25th may i. E. 1 day before travel date. We have received a cancelled mail by clear trip site same time but when we did query to indigo airlines we have come to know that they did not received any information from clear trip about cancellation and a nominal refund amount was generated by them...
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R
Ravichandran Vaidyanathan
from Chennai, Tamil Nadu
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non receipt of refund for the cancelled international air tickets

Website:Cleartrip.com

Dear sir,
Trip id:[protected]
This international air tkt maa-dfw & return got cancelled on 23 aug. The journey date was 29th aug. & return 23 jan 2019, both sector got cancelled due health issue of the passenger.

Inspite of various telecom doc.& chat and mails, no positive response on status of refund.
It's more that 20 days passed and refund not recd.
Ravichandran. V
#[protected]...
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M
from Dehra Dun, Uttarakhand
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refund pending

Address:Saharanpur, Uttar Pradesh, 247001
Website:Cleartrip.com

I had cancelled my flight ticket through clear trip from delhi to frankfurt on 28 august, 2018. They didn't initiate my refund even after 15 days and not attending my complaint properly. I am going through a huge mental harassment due to their irresponsive behaviour. Kindly help me in getting my money back. I have to book another ticket using this money. I am literally begging them for my own money. Clear trip is very bad website for bookings...
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S
sakshi 2012
from Hyderabad, Telangana
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changing the dates for an existing ticket

Website:Cleartrip

I wanted to change the dates for my return ticket from delhi to hyd on 19th oct to a future date and to my surprise, i have been told that the total ticket amount will be forfeited to make this change along with the cost of new ticket on new dates. This means i will pay 13k for the same ticket which i bought in 7k just for change of dates. How ridiculous is that?

Clear trip mentions minimal amendment charges for changes and...
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M
Maxan Joseph
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flydubai

Address:61007

Maxan joseph on aug 28, 2018
I have purchased 2 return tickets from kuwait to dubai by flydubai airlines for an amount of kd 109.420 which is as per flydubai is a refundable ticket. Now the tickets were processed for refund and as per the email received from clear trip the refundable amount is below kd 14.000 which is not acceptable. I, therefore, request you to look into this and get me the full refund. I have spoken to the flydubai...
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S
Shabaaz Sait
from Chennai, Tamil Nadu
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air ticket/booking made twice

Address:560084
Website:www.cleartrip.com

I first made a flight booking using clear trip and my debit card a sum of amount 4, 120/- was deducted and I didn’t receive any update in regards to the PNR number or anything related to the booking which was supposed to receive,
The sum of amount was deducted from my bank account,
As advices by the customer care
The sum of amount was deducted and however was not received by clear trip
I made another booking...
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L
Lollykaps
from Bengaluru, Karnataka
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flight seat booking issue

Address:Kolkata, West Bengal, 700099

I had booked air tickets through cleartrip on the….

My trip was planned from kolkata to bangalore on 6th by …
And
Return on the 9th

This booking was made on the internet and the additional payments as demanded made for services like non vegetarian meal and special seats. We had selected 1f on the way out and 12a on the return flight.

The transaction was shown as completed and...
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Address:560076
Website:www.cleartrip.com

Today 7th september i booked a ticket from bangalore to hyderabad, ticket number :[protected]

As i wanted to do the booking only on website that can allow me refund the money upon cancellation i opted to continue with the booking in cleartrip.com.

None of the web-pages in the flow of booking a ticket had any cancellation rules mentioned.in fact one of the pages strongly mentioned in bold capitals that it is...
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Address:10120

I booked a flight by spice air to travel on 12th/november 2018, 0230 to chennai from colombo, and return 25th early morning. R on 6th september 2018, night time say around 2300 hours.

Deducted lkr. 22100, from my visa card. I gave otp, etc, but i have not received the air ticket and i am frustrated..

I have booked with other tickets.

I need a urgent reply....
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R
Rajendrankowranan
from Ernakulam, Kerala
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payment refund

Address:Chennai, Tamil Nadu, 600004
Website:cleartrip

Date of incident 06/09/2018
K. Rajendran mobile no.[protected]

I am k. Rajendran booked air ticket from coimbatore to chennai (Indigo airlines) thru cleartrip on 06/09/2018 to travel on 07/09/2018 after payment process rs.4122 debited my axis bank account at 18.46hrs on 06/09/18 bank transaction no.499590. I have not got transaction id and payment refund...
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A
abernard
from Chennai, Tamil Nadu
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refund not provided by company

Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

Hi,

I had booked a refundable ticket via clear trip from mumbai to chennai (Trip id:[protected] for the 14th of august 2018. I had to cancel the ticket as the time was very less for my son to board the flight.. It was clearly mentioned in the ticket that upto 1635 the refund amount would be around 2900 rs. I cancelled the ticket and also got the confirmation from clear trip that the ticket was cancelled at 16:32 pm.. Inspite...
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I had faced harassment from cleartrip. I had booked airlines in last april and due to death of my grandmother i had cancelled after 10 days of booking. Now i got a mail from cleartrip on 27/02/2018 for the necessary docs. I had submitted death certificate with all the other docs on 28/02/2018. After that i have sent several reminders but till date there is no response. Please tell them to clear all my dues against this trip id as i cant pay...
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R
rakeshk08
from Bengaluru, Karnataka
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air ticket/unethical cancellation charges

Address:560078
Website:Cleartrip

I booked three flight tickets from chennai to colombo (Round trip) on 21st of august. Trip id:[protected] pnr: y8cj3. Our date of journey was to be on the 15th of november. We had to cancel this booking as our intention was to book on air indigo & we selected the correct flight on the app, confirmed all details just before making payment. However to our surprise we got booked on air india & that was the only reason for us to cancel that...
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J
Jitendra Muduli
from Dharwad, Karnataka
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fraud in refund

Hi,

I booked one ticket[protected] yesterday with misspell name so i cancelled the ticket to book another one with correct name, in portal they have shown as while cancelling the refundable amount will be '2149'. But when i did cancel it updated as refundable amount as nil. This is something nonsense worst travel agent. If you are not paying the refundable amount then why you are showing the refundable amount before cancelling.br...
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I have booked my flight ticket not having cleartrip account for imphal from guwahati using cleartrip, departing on 30/08/18. I have paid the ticket amount but i didn't get any confirmation text in my phone or trip id in my email. please help me get my ticket confirmation through my email, so that i can get my ticket without any problem. I am also attaching the screenshot text that deducts from my account....
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As we discussed earlier, i have booked the flight ticket (Ticket 098-[protected], pnr is q6hzcv, trip id is[protected].) for my son from delhi to vancouver via san francisco yesterday at around 6 pm. Post booking only i get to know it need a transit visa while checking the ticket important note.
Inline image
Hence i need to cancel the ticket with in 2 hours. I have not been told this before or during the process of purchasing...
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R
Raveendran Menon
from Ernakulam, Kerala
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refund not received on cancelled flight

Ticket for kochi - lucknow return flight — trip id [protected]
Mr raveendran menon sfiukw
Amount paid ₹15, 633 (Payment was effected from my account via net banking)
Trip id [protected]
My flight banglore - kochi on 15th august was cancelled on account of the closure of kochi airport due to floods. And the airline had offered the refund up on cancelling that sector (Banglore - kochi) and accordingly i was...
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K
Kurubaar
from Hyderabad, Telangana
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money deducted but ticket not booked.please help

Address:Hyderabad, Andhra Pradesh

Hello, my money got deducted inr 12202/- but ticket was not booked. Please initiate the refund.

Name: bhanu chandar
Was booked flight from goa to hyderabad (26-aug-2018)

Called the bank as per them transaction id is vt182400075000010055014 and i have received a message that money is deducted. Please do the needful asap as my amount already got deducted and i didn't receive any confirmation from clear trip....
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Address:Mumbai City, Maharashtra, 400011
Website:www.cleartrip.ae

We had booked a flight from mumbai to mangalore for 28th august through cleartrip. The booking was done on 29th may 2018. The flight was cancelled and we were not informed properly. We had to find out after we reached the airport. There was no call or sms to inform about the cancellation. Just a mail which got lost in their own 100s of spam mails. As we had all other bookings done in mangalore, we had no option other than taking a last minute...
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