ClearTrip Complaints & Reviews

Hello. My money got deducted INR 7647, but the ticket was not booked. Please initiate the refund.
Name : Sanchit Kakkar
Was booking flight from MUM - DEl(8th Dec 2018) and DEL - MUM(16th Dec 2018).

Called the bank and they said they can't see any transaction and but I have received a msg that the money is deducted. Require urgent help as I need to book the tickets...

I had book a flight with cleartrip through credit card, which due to some situation i had to cancel, and booked another. Flight which i cancelled was 48k and after reducing 15k towards gst, cancellation and convenience fees i got refund of 33k. I did not get the refund on my credit card, but i got on cleartrip wallet. I requested to credit my cleartrip balance to my bank account for which they said it's against their policy to refund wallet...

Hi my name is manjula sharma my hubbby pnr no is gbqfjc his mail id is [protected]@gmail.com. He hav to travel from amritsar to mumbai on 31 august.
But apart from that one more flight ticket with pnr sg6vww ms shayma khan also comes on my email id and she had booked ticket via same phone no [protected]. How come it possible.
Later when we contact with indigo they told that they had updated phone number as well as email id.
With...

Hii m manjula shatma and mu husband trip id is[protected] booke tickets from amrirat to mumbaion 31th augustbut very next second one more tickets come on my husbans id ms sayma khan her trip id is[protected]. Whn i call indigo theysaid they hav registered mobile and id f my husband for this vooking. Ecn ur clear trip executive said same. One more thi g in indigo id and phone no has been updated by whom i dnt onow... Becoz they are not...

I have purchased 2 return tickets from kuwait to dubai by flydubai airlines for an amount of kd 109.420 which is as per flydubai is a refundable ticket. Now the tickets were processed for refund and as per the email received from clear trip the refundable amount is below kd 14.000 which is not acceptable. I, therefore, request you to look into this and get me the full refund. I have spoken to the flydubai and the consumer complaint in kuwait...

I had booked a round trip from mumbai to trivandrum through cleartrip for my dad in which it was mentioned as terminal 1 of trivandrum airport for both destination and departure. The trip from mumbai to trivandrum was fine. However while returning, to his surprise he realised that the flight was supposed to take off from terminal 2 which is 8 kms away from terminal 1. On asking the air india officials, they claimed they had no role in this...

Sir, i had done a transaction of train reservation on 24 august, which is not completed but amount of rs.4585/- has been debited from my a/c. Transaction no. Is [protected].
Please check the details & make sure to get me my money back. I had already done another transaction on same day which is completed and i received ticket.
Thanks,
Sandeep nagawekar
Dapoli.
[protected]@gmail.com
[protected]/[protected]...

My son's (Pratik Shendarkar) PNR No. for travel between Bombay and Chennai dated 30.6.2018 was ZCH58P. The said ticket was cancelled and the Indigo vide its email has intimated that an amount of Rs.410/- has been refunded to the Agent i.e. Cleartrip. During interactions with your customer care, it has been assured to me that amount will be refunded at the earliest. However, it is regretted that the same has not yet been done. Kindly do the...

The customer service was good but that didnt ensure a full refund for my cancelled ticket.

My first booking ([protected]) wasnt a success as "the trip was no more available" and cleartrip directed me to the list of flights scheduled for 25th aug and i immediately booked another one ([protected]). Then when i checked my mail 2 tickets were confirmed.

Considering that i applied for cancellation within 20 minutes...

My booking id-[protected] (Cleartrip)
Date of journey-27/8/2018
Type of booking-round trip (Pune to cochin and back)
Name - mohanan erumbranellur + 3 passengers
Called you on 22nd but told me that cochin airport will open for flights on 26th. Called spicejet and told me that airport is closed till 29th. They told me that if you cancel your tickets full refund is admissible to you since it is not your fault. So...

I booked the flight for 8th and 11th and paid online. On 8th one hour before the flight the flight was cancelled and on the same day i asked the return also to be cancelled and the refund to be made in the airport itself. Also i spoke to an adviser of airasia asking to cancel the return ticket and refund the money. After 10 of waiting and keep calling the support team of airasia i got to know that they have refunded the amount to cleartrip...

I have booked my kochi flight ticket from cleartrip and canceled when airlines canceled the flights. My trip id is [protected] & pnr is wk3j2u.

Please update on complain id: 6675220 (Cleartrip support desk)

I've received credit note from indigo airlines for the following amount:
Inr 19, 084.00 - pnr: wk3j2u
Inr 17, 564.00 - pnr: wk3j2u
(The documents copy attached)

Where it's...

I had been to innovative film city, bangalore and booked ticket through cleartrip. On first attempt, system failure message came immediately after payment on cleartrip. Tried second time and received confirmed entry ticket. On checking bank statement, found the deduction twice. On contacting customer care, the head of the department said, i have made both the bookings using two mail id, and cheque/reference number on my bank transactions...

I have booked a train ticket of id number[protected] on 18/8/2018 from kollam to new delhi for 10th september 2018. Through your system the ticket was failed and my booking amount of rupees 4888/= blocked. Then i called many times your costomor care, every time they intimated that my money is refunded from cleartrip. But till date i did not received the money in my bank or not refunded to me. It is an intimation you that i m going to lodge...

I booked a flight from delhi to bhubneshwar as per details given below:
Sl no. Journey date. From. To. Pnr. Flight
1. 8th nov;18. Delhi. Bhubneshwar. Hoz7s. Ai 75
2. 13th nov;18. Bhubneshwar. Delhi. Yh3lo. Ai 76
The above flight was booked through cleartrip but i was not given the discount for the senior citizen. My age is about 71 years (Dob 19 th nov; 1947)
It is requested that i may be allowed the senior...

I tried to make a hotel booking on 02/08/18 @ 22.34.50 and made the payment via upi (Transaction id:[protected] for an amount inr 2790. However the booking failed and the amount got debited from my account. I checked with the bank and they confirmed me that the amount has been successfully credited to your account. I was trying to reach you since then and apparently there isn't any means i could get in touch with you!. Thus i request you...

I booked an air canada flight ticket from hyderabad to vancouver via bombay and zurich through cleartrip.com for an amount of 94000 inr. I received a ticket copy from the website stating my above said itinerary. But when i checked it on the air canada website with the given booking reference, its only reflecting the travel from bombay to vancouver (Without any mention of hyd to bom flight). I ve contacted cleartrip a number of times but they...

I booked a ticket from mumbai to chennai using cleartrip app. While booking the confirmation page before payment showed the flight correctly but after the booking was done the paid itinerary showed wrong ticket had been booked. I called cleartrip within 2 min of booking and reported the issue. Cleartrip customer care confirmed that the ticket is nullified and payment will be refunded on my card. However the money was not refunded on my card...

While visiting cleartrip site on 07 august 2018 i purchased a bose speaker for rs 2709 which was shown in the same site. My sbi account shows debit of the amount viz. Rs 2709 into cleartrip account on same day my sbi transaction id with cleartrip pvt ltd on 07 aug 18 is [protected] igeaec sima transfer.
I am unable to track the bose speaker purchased and neither is cleartrip showing my purchase./ communicating any progress of my order....

Dear sir/madam,

As per below mail received, i can not accept any other flight time from spicejet, so i request you to please cancel my mumbai - manglore return ticket & refund the amount at earliest.

Also attached received mail copy from spicejet for your reference.
Trip id :[protected]

Name : savita shetty

Travel date : 28.08.2018 (Mumbai to manglore)
02.09.2018...