ClearTrip Complaints & Reviews

I have cancelled the onward journey ticket PNR number UBF9SW from COK - BOM as COK air port was closed due to heavy Flood and there was no Flights from this Airport.

However, regret to inform that instead of giving full refund, I have received only 35% of the ticket amount from Cleartrip through whom I have booked the tickets. Understand from the airline that they have refunded INR 10580 against the cancellation of above said...

When am trying to book ticket flight ticket from New Delhi to Chennai yesterday at 11:07 pm, I completed my payment details, entered otp pin but I received a transaction denied page and money has been debited from my account. Please help me to sort out this problem. I have attached the transaction denied page and snapshot of the account balance msg too....

Received tickets. Found dates in reverse order. Tried modify journey but failed. Re-booked fresh tickets and cancelled tickets trip id: [protected], in less than an hour. Details, clear trip id [protected] tkt, ey255-16/8/18, ccu-auh/ey256-24 aug 2018 - auh to ccu, cost aed 2250/-.

New tats - e tkt[protected] ey 256-16.8.18- auh to ccu/ey 255-24.8.18-ccu to auh - amount aed 3427/-

Clear trip refund aed...

I have made 2 booking in last since 11th August with trip id :[protected] and[protected] respectively, but the transactions failed . The amount although was deducted from my account for approx INR 18K total. Now after almost 12 days passed by and the refund is still not made . Everytime I call the customer service i get the same reply stating it will take another 4-5 days for refund. This is a good way to block somebody's money . br...

I booked airline ticket on flydubai airlines via cleartrip website on 13th august 2018 using my emirates nbd credit card. Preferred travel date was on 17th august 2018 (Kochi to dubai) and return on 22nd august 2018 (Dubai to kochi) and the charges was aed1735. As usual it was redirected to payment window and i received an otp from my bank. The payment window was hanged and remained idle. Without entering the otp number, cleartrip deducted...

I booked air asia tickets from delhi bagdogra trip id-[protected] & [protected]. However later the govt announced refund o[censored]df. Cleartrip has provided me with refund in the form of 2 gift vouchers of rs.552 each. I tried using the same on its site and it was not working. However later i contacted them and demanded a refund in my bank account rather that voucers with 3 month validity. However they refused and said it cannot be done. I have...

I have booked a flight on 27 july 2018 for 10 aug for pune to patna. Trip id is[protected]... But they has not refund my amount 4593 still... For this i have called at least 50 times to them. They are only passed it to my bank.. Which is not appropriate as i have called my bank too they are saying that they have not recieved any amount from cleartrip. So, why they would hold. These guys are passing the ball only. So they wud be stay in...

I had booked the ticket from dubai to amritsar and the ticket id is [protected] for 9th august for myself and 3 other family members. Now when i am trying to change the ticket for one passenger than customer care person is telling that spice jet is now allowing the same as the ticket was booked under "friends and family" category. So all of 4 passengers ticket should change together. But there is change in plan for one passenger only so how...

The customer support person provides false information.
I had a word with 5 executives of clear trip everyone says something different.
They provide false information, if you ask any proofs for that statement provided by them, they don't have any answer.

It is mentioned cleartrip will credit the money into your account which they are not ready for...

I have booked a return ticket from cleartrip for the first time and wasn't aware of their policy of 0 baggage allowance on return flight. Why will someone have 0 baggage on return? How does even make any sense?

Really disappointed as this is nothing but cheating with customers to make money.

Airline: spicejet
My ticket id:[protected]
Name: prerna dixit...

I have cancelled my ticket on 30th-june-2018.
Trip id: [protected]

When i cancelled my ticket clear trip confirm to return the money withing 5-7 working days but still i have note received my refund back.

When i asked to clear trip then they are telling that the refund has been already proceed but when i checked with the bank then bank clarify that there is no intimation from clear trip.

So...

I have asked my friend to rebook my ticket in my behalf because my current location is phils. She is in uae. My supposed flight is on august 23 from manila bound to dubai, but i re-booked it to august 11, 2018. They said they will email me the ticket and receipt after 2 hrs. But it already took one day until now i haven't received anything. I receieved a text message from my bank that the online re-booking transaction took place and was already...

In continuation of my email dated 01/08/2018, i would like to bring the following to your notice.

This in respect of my email dated 1st august 2018 regarding refund of rs. 5706/-.in respect i have received a email on 2nd august, 2018 from one mr. Rahul tripathi, which is reproduced below :-
—
Rahul tripathi - [protected]@india.com
Dear customer

We are working on this issue...

I had lost my invoice copy of recent international flight booking with clear trip.com. I don't have the backup copy of my ticket also.

I was trying to contact the customer care by email, but no response from their side. Then i'm trying to contact through customer care number, it's straight away asking the booking id to connect the call to support executive.

Please assist me to contact the customer care executive,...

I had booked a flight ticket for two persons from chennai to mumbai for 24th august, 2018 today at about 10 a. M. The booking was for spice jet flight scheduled to leave chennai at 22.40 hours. While making the payment i had used a debit card and though my account was debited with rs. 5706/- the tickets were not booked. My saivngs bank account was debited with the narration `pos purchase cleartrip tpsl[protected]`

Please...

[protected]
To
The customer care manager,
Cleartrip

Dear sir / madam,

I wish to bring to your notice that i the undersigned shashikant jagtap have booked 2tickets
Ad per trip id numbers indicated below.

The cash back for one transaction has been added to my wallet while the cash back of rs. 500
For other transaction has...

I was trying to book flight ticket from jaipur to hyderabad. I have submitted all the details for online payment of the flight charges. The amount was deducted rs 3870 under the ref. No. 80301013. But, i didn't get the details of e-ticket. It is not sure now that whether the ticket has been booked or not.

This transaction was done for the air asia flight no. 15-1543 at 11.40 a. M. On 25.7.18.

Please let me know...

I had booked a ticket for two persons (My wife (Remya bino thomas) and my son (Aaron bino thomas) to udaipur from mumbai for 22nd july 2018 on 20th july 2018. Now while booking the ticket i missed out to enter my wife’s first name. I. E. Remya. I realised this while i was about to print the ticket which was immediately after booking the ticket. I immediately happen to call the cleartrip customer support, i was assisted mr. Pratik. I narrated...

July 22, 2018

Customer care service,
Cleartrip,

Dear sir/madam,

I booked the train ticket through your website, following is details.
Trip id: [protected] booked on 18/7/2018.
Trip id:[protected] booked on 17/7/2018.
Trip id:[protected] booked on 17/7/2018.
They were all train trip from bangalore to gadag.
Since there is a ongoing problem with irctc,...

While a customer is booking a ticket on your site Insurance of the trip comes as a default option. Sometimes in a hurry or otherwise this goes unnoticed and even if the customer did not want insurance, insurance has been done.
After that if customer wants to cancel the insurance and refund of the insurance amount that is not permitted.
Case in point is trip I booked today Trip Id[protected]
This is not a fair practice....