ClearTrip Complaints & Reviews

Hi, when we tried to web check in for 1st sept amritsar-bangalore flight for 2 passengers mr. Madhusuda nagaraja and mrs. Roopashree (Pnr: mfblgh we came to know that this flight has been cancelled by airline. So we called spicejet and requested them to cancel this ticket so that we can rebook on another flight. We need to get the full refund for this booking as the flight was originally cancelled by airline. We paid rs.8, 218/- towards our...

I have booked my ticket from dubai to kochi and kochi to dubai via clear trip
Trip id[protected] /[protected]
Travel date 16th and return 25th

I have called the customer care 3or 4days before my travel and i was i formed that i can cancel /modify my booking 24hours prior to my travel.
I called on 15th which was 24hours prior to the travel and i cancelled my booking and i was told of getting a refund...

I booked a train ticket from you for journey date 6/7/18 from mathura jn to amritsar jn for 1 passenger deepak kumar male 62 years in sleeper class & paid for the same through credit card, for which 376 rupees got debited to my card, but when i was redirected to irctc site for confirmation of booking, irctc was not reachable, after some time when i reached their site it read, that my session got expired & i could not complete the booking....

I went on the trip with my family to jilling silent trail sanctuary, nainital. I carried out the two bookings from two different contact numbers. One of the booking id is[protected]. I booked two standard rooms worth ~rs. 28000 for two days and one premium rooms for one day through separate booking. When we reached there, they kept us in the living area for almost 3 hours. We were happy to see the living area, however, when they showed...

The portal doesn't allow you to make a transaction using their own cleartrip gift vouchers. solution provided by support staff, since you have validity make use of them in later point in time and for now use bank payment. firstly they are unaware of their our portal issues. they sell vouchers which cannot be redeemed and the solution is 'sorry for the inconvenience caused'. vouchers brought on amazon and hence they are not ready to take the...

I have booked ticket to DELHI - COIMBATORE ON[protected]
and i dint get my booking id and referance id
and my mail id is-([protected]@gmail.com) on cleartrip mobile application and the amount have not refunded due to non-booking and i dint get any referance of ticket.And my details
Name-Gurumoorthy
Amount-RS.21, 131)
Bank-KARUR VYSA BANK
Account Number-[protected]
Mobile Number-[protected]br...

I have booked three tickets from clear trip on 14th may 2018 to travel from port blair to chennai by spicejet flight no. Sg 607 on 16th may 2018 for toptal amount of rs. 37, 488/- but subsequently the said tickets were cancelled on the same day. At the time of cancellation of the said tickets in was informed to me that the refund amount will be confirmed via mail & sms.

Yous have further informed that i will get refund amount...

Sir, i booked a ticket on dated 21st june 2018 in air india flight no. Ai-612 from jaipur to mumbai date 25th june 2018, time 13.55 and return mumbai to jaipur flight ai-611 27th june 2018 time 11.15. My account was debited rs. 12721 but i was not received ticket or pnr and no booking sow in air india flight. So
Please refund my money, because i book another ticket in flight.

Regards,
Suresh kumar verma
Branch...

Money was deducted from my account and paid into the account of cleratrip for Hotel booking near Delhi airport.Booking as not done and clear trip is not refunding money.Not responding to my mail.I wanted to speak to their custmer care number [protected] but it do not work .similarly [protected] do not have provision for direct contact.i am surprised how this co is working...

I want to make a complaint against cleartrip as i booked ticket from cleartrip but till now cleartrip not providing the pnr number. I spoke to customer advisor 4 times every time they are giving me wrong information and i will go to consumer court now against cleartrip
Now i want to resolve this issue as soon as possible other wise i will go to consumer court against cleartrip...

I have been trying to reach Cleartrip customer service desperately in order to change my flight New York-Dubai but I cannot get any response. I tried to change my ticket online but cleartrip.com says for international flights we need to speak with a representative. I cannot find anybody in the website there is no contact email. I wrote them on facebook and it took them almost two days to answer "Thank you for your query. Visit our website...

Sir I booked air ticket on 7th June 18, at 06.43hours. The tickets are not confirmed because of the net error., but, the amount deducted from my wife's account of I O B Chennai. I called and give a information regarding this, they said that the amount will be returned 4 to 7 working days. Till the date we can't get the amount. Please do the needful help. Thanking you.
Attached the photos of the bank details/ 6th month statement....

Cleartrip — refund not justified: cancellation for bangalore - london return flight — trip id[protected]

Ramdas chopdekar on apr 3, 2018 submit a complaint
Sub: cancellation for bangalore - london return flight — trip id[protected]
I refer to the above trip cancellation. Clear trip has deducted a sum of rupees 14349 against the ticket price of rs. 56022. This is @25% deduction.
The airline charges...

Dear Customer,
As per your telephonic discussion with our Executive we regret to inform you that for the booking Bahrain - New Delhi return (Trip ID: [protected]) as you have entered the coupon code but yet the cashback is not given we have escalated the case to the concern team we request you to wait for 48 hrs as soon as we get a updated we will let you know the case id raised is 06015489.
We apologize for the inconvenience...

I got the below message from my bank after booking flight tickets from www.cleartrip.com.
Thank you for using your SBI Debit Card 521XX5100 for a purchase worth Rs6134.0 on POS PAYUST[protected] at www.cleartrip.com txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected].

But the ticket is not booked as i didn't get any...

I booked 2 tickets for delhi to calcutta by jet airways flight at 2.30 on 03.06.2018 through your company on 26.05.2018 online on payment of rs. 14904.00 but i only got one sms "trip id :[protected] 03 june, 2018, 02:30 airways 963 pnr : dbbthc". Expected the mail and the browser link for details of my ticket. Since nothing was communicated me & my wife was not allowed to enter into the airport area in delhi for collection of boarding pass...

My refund for trip id[protected] has not been processed for last 1.5 months by Cleartrip. It was an overseas flight from Bangalore to Pittsburgh. I received mail from Cleartrip that one of the connecting flight has been cancelled by Air France and they have not provided any alternative. So I can go ahead and cancel the flight and look for other options.

Now they are claiming that they will deduct cancellation charges which...

Thank you for using state bank internet banking. Reference no. For cleartrip private limited transaction of rs. 6712.0 from a/c ending 6674 on 15-jun-18 at 23:40 is igadszbfv4. This is my transaction details for flight leh-shrinagar on 9 aug for 2 adults and 1 infant... I hv done with all formality but i couldn't get trip id and tickets... Pls chk details and send me as soon as possible...

My email id: [protected]@gmail.com...

Dear concern,
I had tried to make a biiking on teesta torsha express (13141) sleeper class on 15 june 2018 arounf=d 8:56 a. M, txn #[protected].
I had paid rs.844.00 on pos payust[protected] using debit card.
The payment was made and then i was redirected to irctc site which seemed to be down. So the booking was never done after that. Can you refund the amount to the same account....

On 02/06/2018

Vijayawada to Ahmedabad Trip oN 02.06.2018

I was booking tickets and I ended up with booking failure but money Rs. 10128 +10028 debited from my account. Multiple times I have tried to contact customer care but they are asking me to provide trip Id. How can someone provide TRIP ID when booking got declined from website.

They are just nonsense and I am not gonna book any ticket or...