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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 93

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A
Aneesh Raju Oomman
from Beypore, Kerala
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didn't refund my money yet

Address:Mumbai City, Maharashtra, 230532
Website:www.cleartrip.com

On July 9th 2018 I have tried to book tickets from Bangalore to Kerala and they charged twice from my atm and didn’t get any msg or calls I got msg from bank that they taken amount from my account, I called coustemercare guy and he said that it will refund in 2 days it’s been 10 days now no response or no msg anything
Don’t cheat poors
Pls file a case of cheating on this company...
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I was charged money 3 times for one transcation and told it will be refunded 15 to 20 days later. I did not have any money left to book any other tickets till my money is returned to my bank.

Also website showed RAC but when I booked got waitlist seats. I am travelling with kids nd MUm who has back issues. If we do not get a seat who is answerable for all inconvenience caused....
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A
Abushane
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deducting extra amount

Dear sir,
Yesterday I purchase the air ticket from Cleartrip.
It actually cost me 262.3 Kuwait dinar, but from my Nbk debit card 275.69 Kuwait dinar was deducted. Please correct it, I am looking forward for an immediate action from the concerned authorities.
Ref. Trip I’d.[protected]
Thanks,
Regards,
Sinu k. Joseph....
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L
Layla.F
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

awaiting refund

Website:www.cleartrip.com

I made a booking through Cleartrip to go from Luang Prabang, Laos to London UK. I was forced to cancel and I have been awaiting any confirmation if the refund that I am entitled to have.
When I have asked them what is happening I only get a response that they will get back to be in a few days. When they haven't, I have contacted them again only to have my email blocked!! That is too much and so disrespectful to Thier customer. br...
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S
shailesh.4030
from Sonipat, Haryana
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wrong commitment from your executive during cancellation

Address:New Delhi, Delhi, 110040
Website:www.cleartrip.com/?gclid=EAIaIQobChMIovz33oKr3AIV146PCh3QeQI5EAAYASAAEgJs2PD_BwE

Dear Team Member,

I have cancelled my trip in [protected], on 04 July 2018 at the time of cancelation your executive tell me only 910 Rs. will be deducted from your ticket and refund will be return with in 07 to 10 day.

Now after 15 day amount will be not return and when I will call on 18 July the your call center executive tell me only clear trip will retune 910 Rs.

I am very disponed...
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Z
Zoebkhan
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service

Website:Www.cleartrip.ae

I would like to raise a complaint against kalpdev supervisor and representative named angel as these guys have been playing the fool around with me i called up more than 23 times and my isse has not been resolved and these 2 guys have assured me that they will call me next day and have not i am total disgusted with the service and really frustrated for getting my refund. Pls call me on[protected]....
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R
Rajeshwar Arora
from Noida, Uttar Pradesh
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non availability of senior citizen discount in air india flight booking

Address:Ghaziabad, Uttar Pradesh, 201012
Website:[email protected]

Air India flight in the name of (1) Rajeshwar Arora (70 years) and Mrs Madhu Arora(67 years) were booked on 16/07/2018 as per details given below;

no flight From To PNR
1 AI 75 Delhi Bhubneshwar HOZ7S

2 AI 76 Bhubneshwar Delhi YH3LO

While Air India allows a discount to senior citizens but Cleartrip has not made it available to us. Request to account for the Senior citizen account.
Rajeshwar...
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S
sala sala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not provide air ticket afterpay amount

Address:00965
Website:cleartrip

I have booked an round trip air ticket of jet airways on 15 July 2018. but didn't get my ticket yet.
I feel there always kidding with promises. (ticket will be sent @ ... several time). link is below.

https://kw.cleartrip.com/account/trips/[protected]?src=

i have to get my ticket today or immediately need to refund my amount which is 153 KWD....
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D
Dnyanesh@1234
from Savantvadi, Maharashtra
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failure transaction

Please help
I had trying to book flight from Chennai to Pune for 13th july on early morning flight at 10.59pm.

Flight details:
Indigo 3.30AM Flight for Pune

The money (Rs.[protected] got debited from my bank account but i did not get any booking confirmation or any booking id from ClearTrip...the webpage got hanged there. Since then I am trying to call their toll free number but its asking to...
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Address:Mumbai City, Maharashtra, 400072
Website:www.cleartrip.com

Please help!
Today morning, I was trying to book return flight from Mumbai to Goa for 10th Aug - 13th Aug.

Flight details:
Mumbai-Goa Air India AI-83 05.05 am to 06.20 am[protected]
Goa-Mumbai Spice Jet 13.30 pm to 14.55 pm[protected]

The money (Rs. 3894) got debited from my bank account but i did not get any booking confirmation or any booking id from ClearTrip...the webpage got hanged there....
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K
Kanak Kumar Das
from Mumbai, Maharashtra
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non-refund of cancelled ticket amount.

Please note that despite having mailed twice on 2nd and 12th July, 2018, for refund against cancellation of my and my wife's journey ticket by Indigo on 8th July, 2018, from Kolkata to Mumbai, which the airlines had done at their end, no refund has been made from your end for Rs1878 as per terms of refund informed by Indigo.
Our Trip ID No is[protected]. Please respond to my mail and arrange to make the refund urgently.
br...
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Address:Chennai, Tamil Nadu, Perumbakkam
Website:cleartrip.com

When i booked the ticket in scoot airways, it says only hand luggage is allowed, incase of checkin baggage, starts $15 for 15kgs. When i traveled, i have carried 38kgs for 4 persons. If so considering 3x15 kgs, the amount should be $45. that is INR 2250. Also, when i booked the ticket, i tried for online booking for luggage which could not find on that page.
Finally, i have charged for 2x20Kgs, i.e., 2 x INR 4093, i.e., INR 8186. br...
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A
Aditya Anal
from Noida, Uttar Pradesh
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wrongly charged amount of 7152

Address:New Delhi, Delhi, 110076
Website:clear Trip

Kindly refund my extra INR7152 for which jet airways has clearly denied .You guys had wrongly taken the said amount & fooling when enquired with Airline people they clearly denied for it .
Waiting for your valuable reply already have proceeded further & had asked for a written communication for them once it is with me kindly help me out.
Trip id:[protected]....
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Z
zahe00786
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payments pending

Dear Sir/Madam,

I have cancelled the below ticket 3 month ago and have not received any Refund until today. Please let me know when can I receive the refund amount.

Trip ID :[protected]
Bangalore to Doha Tue, 27 Mar 2018
Qatar Airways

QR-573
BLR 03:45 05:50 DOH
Tue, 27 Mar 2018 4h 35m Tue, 27 Mar 2018
Bangalore - Kempegowda International Airport Economy Doha...
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J
Jennifer Salazar
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extreme delay on refund !!!

This is a official complaint on the refund of cancel;led tickets

its been a month now that ive been following up on the refund for the cancelled flight i had booked with you.

Apparently, the feedback am getting from you is that fly dubai is not responding on your email.

I called fly dubai and i was told that they did not received any follow up from your side!!!

is this how you deal...
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Address:Mumbai City, Maharashtra
Website:www.cleartrip.com

I had booked water kingdom tickets on 23/06/18 for the date of 24/06/18.but while booking tickets the amount is debited from my account Rs-3562 from clear trip.(photo of the same is attached) and it shows the message of error in payment.(photo of the same is also attached). after this message we called customer care of clear trip, they assured us that debited amount will be credited within 2--3 days. but till today the amount is not credited...
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S
santhosh puthuppally
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baggage in ticket booking

Address:Mumbai City, Maharashtra
Website:www.cleartrip.ae/flights

This is reference to the resent air ticket booking thru clear trip, while the time of booking it is not showing baggage allowance information in booking portal, when i call in customer care only i will come to know what is my actual baggage allowance but it is not more than 20 kg, at the same time airlines company is offering 30 kg with the same fair. This is absolutely misleading the regular customer like me and it is injustice.
br...
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L
Lamu Mounika
from Chennai, Tamil Nadu
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didnt get the confirmation email but money is deducted from the account

Didnt get the confirmational mail but money is detucted from the account
I my booked my tickect... My money is detucted but i didnt get the confirmation mail.
Flight from - kochin to ahmedabad
Date -3rd july
Name pretty lamu
Flight - indigo 6e668
Timing-10pm-11pm
Mail i'd: [protected]@gmail.com
Send me the confirmation mail asap otherwise refund me the full amount right now.....
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A
Anurima Patra
from Mumbai, Maharashtra
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cancellation money is not refunded for trip id 18042566766

Hi,

I cancelled my round ticket from mumbai to hong kong on 12 june 2018. The cancellation was done online.
I received a mail from cleartrip that the balance money will be refund into the bank account in 5-7 working days.
But 25 days have passed by no definite answer is received till date and i am yet to receive the refund money. Have been calling since last 20 days to know where the problem is but every time...
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K
Kavita Tewari Rao
from Kolkata, West Bengal
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regarding refund of my money of cancelled ticket and not attending my complaint.

Address:South Andaman, Andaman and Nicobar Islands
Website:[email protected]

On 24th june 2018 i had sent a detailed complaint to you regarding not refund of my cancelled ticket amount.. On receipt of my complaint you have sent a m, ail sating that my compliant has been sent to clear trip complaint but till date i have not received any response from your side nor i have received my money back.

I had also called in support mobile no. [protected] and they have also assured me that they will take care...
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