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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 95

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P
pankaj1175
from Gurgaon, Haryana
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invoice not provided.

I booked tickets through cleartrip trip id[protected] (Date of journey 15 april and 22 april) for cathey pacific filghts. Even after repeated e mails and many follow ups the airline as well as cleartrip have not provided me invoice for full amount. Cleartrip is just giving a receipt and does not understand that it is differrent from invoice. It is giving invoice only for its own service charges. It fails to explain from where will the invoice...
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V
Venkatesh K K
from Bengaluru, Karnataka
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I cancelled the flights by mistake

Address:560010

I need to resume my flight. I was just trying to find a way to prepone the flights but unfortunately went on to cancel the flights (The whole round trip). I need to find a way to resume it. Trip id:- 1805*76*. It was scheduled from bangalore to dehradun on 15th june and return date was on 22nd, is there any way that i can resume my journey? Kindly get back at the earliest....
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Dear sir

I would like to drag your attention towards the problems i faced due to your negligence.

I booked my ticket from cleartrip (Trip id[protected] from abha to new delhi and i instantly paid the amount. After i received the confirmed ticket from your side i booked for my onwards journey from delhi to ranchi by rajdhani express (Pnr no. [protected]). Since the train was in the evening so to spend the...
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Address:799001
Website:cleartrip and trivago

On 04.06.2018, rs. 1603.75 was deducted from my account at 17:53:45 hours while booking for accommodation at treebo hoops hotel at kolkata through trivago site.

As cleartrip was offering maximum discount i initiated the transaction choosing cleartrip.

At the end of transaction the page displayed by cleartrip showed some error mentioning that it happens sometimes, so booking was not confirmed however the booking...
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Website:cleartrip.ae

Hi
I booked my return journey dubai bangalore on 5th june 2018 through cleartrip. Ae
Trip id :[protected].

After selecting the itinerary the very first screen showed all the flight details including the total amount 3042/.
Fare breakup:
Base fare +1940 (2 adults), fees & surcharges +1490, coupon discount -388

And the second page also showed all the flight details including thebr...
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S
Shru8586
from Mumbai, Maharashtra
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did not receive copy of ticket

Hi team - i haven't received the copy of my ticket yet. I booked a ticket for my mother from dubai to mumbai for 05th sep, 18:35 departure. It was a jet flight & the flight no was 9w537.

Everytime i contact you guys you ask me for trip number, how do i get the trip id unless i get teh ticket. You contact center also asks for trip id. Is there any easier way for me to connect with you.

My india number is [protected]....
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D
Diya Paliwal
from Naini Tal, Uttarakhand
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regarding online ticket

महोदय कल मैंने न्यू दिल्ली से नागपुर यात्रा की तिथि 30 जून 2018 हैं
टिकट आप के मेक माय ट्रिप से बुक किया जिसके 2701/रूपये मेरे एकाउंट से
कट चुके हैं लेकिन मुझे टिकट के बारे में...
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R
Rushi More
from Vadodara, Gujarat
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one ticket of infant missing ticket trip id: 18043074952

Address:Vadodara, Gujarat, 390021

Subject to the trip id:[protected] i was booked flight ticket through cleartrip from vadodara to dehradun (To & fro). i had booked 5 ticket(2 adult+ 1 child + 2 infants). as per the cleartrip ticket id there was not one infants ticket shown in indigo flight record. i was call to cleartrip helpcenter at that time. but not get proper responce. i was very much suffered during the check in from dehradun to vadodara. i purchased one infant ticket...
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S
Sajin Sam Mathews
from Coimbatore, Tamil Nadu
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full refund of flights cancelled within 24 hours of booking.

Hello team,

I made a booking in clear trip today from chennai to delhi

My booking id:[protected]

But it was supposed to be booked from delhi to chennai for 24th june & chennai to delhi on 17th june.

I wanted to cancel it immediately.

But i was told by the customer care that refund is not possible.

After i spoke to few people who are working in aai,...
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D
Divya Bharath
from Chennai, Tamil Nadu
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zero refund 18051374364

Address:600069

Cleartrip didn't make any tagline that if we book this flight they will not refund any amount (Since airline cancellation fee would be more than the ticket booking cost.

They didn't tell me this reason rather pulled time for 4 days. Later they provided this reason for zero refund. They are real time cheater who didn't mention while booking that no refund for booking this specific flight.

We booked for 6 adults...
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L
lalitballani
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of 2781 against cancellation of ticket well above two days in advance

Address:122018

Want to cancel a ticket (Trip id [protected], pnr livgxk, indigo 6e 2783, bangalore-delhi, 05.06.2018, amount paid 3825.00). When contacted, was told that 2781.00 will be deducted straight away, which is a base fare, by airline and balance amount will be paid to cleartrip and will have to chase them for refund and will be on its mercy and don't know how much will be refunded.
Lodged a complaint with consumer helpline.gov.in vide complaint...
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C
cdmask79
from Chennai, Tamil Nadu
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air ticket cancellation

Address:Chennai, Tamil Nadu, 600063
Website:cleartrip.com

I have booked the air ticket through cleartrip, the initial cost what shown in the website is got changed while i am booking the ticket by stating that the demand is high thats why they hiked the ticket rate. Still i booked the ticket and by mistake while taking print out my daughter clicked the cancel button and its got cancelled from the flight company website. Even though i tried contact the customer care and explained my situation, they...
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M
modnaved
from Mumbai, Maharashtra
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cancellation money not refunded

I cancelled one return trip for 2 adults and 2 children on a telephone call with the customer service. The agent confirmed that i would get back 1000 aed after deducting airline charge and cancellation fees. It has been more than 10 days and i have not received amount back. I called customer service several times and each time they told me that i would get it in 24 hrs. I don't have trust on clear trip and i would advise others not to do...
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G
girish gakhar
from Delhi, Delhi
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my registration with cleartrip cheated me in

Address:New Delhi, Delhi, 110026
Website:clear trip

Dear all,,

I am writing this mail with deep regret & disappointment & i will surely like to share my worst experience with you too, today i was booking a ticket for 1 of my client in varanasi - delhi (Return), i was trying to use the spice jet mobile app but unfortunately it was not getting through, i tried the same directly online through my system but again i was unable to do the same, suddenly i got an option to book the...
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S
SahilBhasin
from Delhi, Delhi
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fraud deduction

Address:New Delhi, Delhi, 110034
Website:www.cleartrip.com

Trip id [protected]

I made the booking yesterday for dalhousie for 2 rooms on clear trip website first time after seeing the details that the booking cancellation is free till 1st june however i submitted my credit card details by keeping trust on this clear trip brand, since i chose the option to pay at hotel only rs 5 got deducted but when i got an confirmation mail i saw just one room got booked and after that i tried to...
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S
Soumya Nandagopal
from Shimoga, Karnataka
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no refund 180529160132

Website:Cleartrip.Com

On 29 th may around 9:00 pm, i booked a round trip from bangalore to goa and backforth. The ticket costed me 14, 000,
. While booking it was clearly written on the website that this ticket can be cancelled and refunded. I still have that ticket which says the ticket can be cancelled. Same day i cancelled the ticket. That is on 29th may around 10 pm i cancelled tge ticket. But the amout got refunded is 1887. When i enquired they said...
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C
Charuvasine Ganesh
from Coimbatore, Tamil Nadu
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i am complaining about clear trip to refund my amount

Dear sir, this is a second reminder for a complaint against clear trip. My amount is debited from my account but ticket has not been confirmed. Without knowing the ticket confirmation how will i know that my ticket has been confirmed. I want my money to be refunded otherwise i will file case against clear trip.

Kindly do the need full
Thanking you
With regards
Charuvasine...
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M
meshram dinesh
from Pune, Maharashtra
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refund my amount

Address:Pune, Maharashtra, 411039
Website:iob indian consumer complaint

Indian overseas bank — my order was unsuccessful but amount was debited. But still now not credited
Dinesh meshram on may 26, 2018
I am dinesh meshram
My online flighte ticket payment 2 time deducted but first payment is was unsuccessful but amount was debited but still now amount not credited in cleartrip..
My first payment transection id[protected]Cleartrip company)
Date 08/05/2018 22:00:46
Bank...
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P
Pb@In
from New Delhi, Delhi
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wrong charges

Website:ClearTrip

Very disappointed!!!
Charged for insurance for a flight to dubai where i clearly remember not marking it on the first page. It is a issue with the site picking up insurance again but customer care staff couldn't understand and not willing to help and rather asking to contact insurance company directly. As a consumer i feel cheated and as a poor customer service cleartrip washing there hands off....
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S
Snehansu Sekhar
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refund delay

I cancelled a flight on 11th of march 2018, but after my various calls and emails the cleartrip agents are not refunding my money even not confirming me the refund amount.

As per the cleartrip agent the below email,

This email is regarding your trip id[protected] from bhubaneswar to dubai, return.

We have already initiated the cancellation process on our system. Since this is a trip where refund...
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