Cleartrip — regarding my cancelled air ticket refund amount.

I booked 1 return air ticket using ClearTrip from kuwait to cochin. The Trip ID is[protected] and airline PNR - NJMW3X.

The ticket clearly states that " This ticket is classified by ClearTrip as refundable".

Even after speaking to the ClearTrip customer care people 2 times, I was not given any refund.

This is clearly a harassment by this web site. I would never recommend anyone to use ClearTrip .
I discussed with indigo airlines also, they said my refunded amount already sent to cleartrip.If i have to collect from any agency means pls sent me the details, bcoz one of my friend cancelled in wego on the same day i cancelled, he got a money directly from agent.
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ClearTrip customer support has been notified about the posted complaint.
Nov 30, 2018
Updated by Gnanavel Raj
Booking Reference: NJMW3X
Status Date of Booking
CANCELLED 18Oct18
IndiGo Passenger(s)
1. Mr Gnanavel Raj

Refund Information:
• For bookings made through travel agent:
• It is processed immediately upon cancellation, Please contact the travel agent for the refund.
• For bookings made directly through IndiGo:
• If your booking was cancelled online on the IndiGo website and you have opted for a refund, the balance amount will be credited to your credit/ debit card or bank account in 5 to 7 working days.
• If your booking was cancelled online on the IndiGo website / call center / Airport and you have opted for a reservations credit shell, you can use the available amount for future IndiGo bookings within one year by contacting our call center or through our Airport ticketing counters.
• If your booking was made and cancelled using your IndiGo website log in account, then the reservations credit will reflect in your registered log in account only. You can use this credit to make future reservations by logging in to your IndiGo account or by calling our 24X7 call center.
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Price Summary
Total Deductions KWD 36.90
Refund Amount KWD 249.00.
Complaint comments 

Comments

Dear Mr Gnanavel Raj,

Cleartrip is wrong in front of you, in case you produced the exact extracts of the ticket.
The cheapest way to get the compensation from so called "cleartrip", you can
- collect (save) the ticket and the conditions of the refund
- to apply for the customers court in India by post (government fee from 100-200 rs).

Your exapences can be[protected] rupees for the assitance of the legal professional. Plus your own simple efforts.
The customers court obviously must reward (1) fare of the ticket (2) legal expences (3) moral injury.

Regards,
Sr manager for ICAO/IATA irregulations matters
Aryan enginners ltd
email for request with documents: aryan{at}vivaldi.net
where {at}=@
! - collect any reply / indirect refusal to refund / from cleartrip
Today I booked a flight for 3rd Dec, 18 from Kolkata to Chennai with Spice Jet
Base Fare is Rs.6799 and paid total fare of Rs.8553

But for the same flight, SOTC base fare is Rs.5300 and Total fare is 6605

Why is difference.

I ask for refund of such difference amount from Cleartrip
In general, the agent's duty is to display the total fare and each component of fare prior to purchase.
it is impossible to discuss anything without each piece of document.

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