Fashion And You / Giordano Watch — Old Product

Address:

Mumbai Suburban, Maharashtra

I had placed an order for a Giordano Watch (Order No: 2710597) on the 17th of December, 2012. I had received my order on the 4th of January, 2013.

1) The watch delivered to me was not as displayed on their website (Unfortunately The Image has now been removed).
2) The watch seems to be used
a) Scratches on every Steel Portion of the watch
b) The Leather Strap is dirty

I had purchased this watch through a Credit Note that I had received on return of another product that I had previously purchased with them. I initially had to undergo tremendous harassment to get the Credit Note, and post that, I have now received a used watch for which I paid Rs. 4,000.

I request the people at Fashion & You to refund my money immediately because I don't want to go through the same process of harassment once again.

Awaiting your reply.

Bhavna Mali ([protected]@yahoo.com) - [protected]