Club Factory Complaints & Reviews

My order no. Is so[protected]. I haven’t received my refund of this order yet. Please solve my problem....

I have order my package and i have waited so long for delivery, but not yet got any sms about delivery and then i got my sms on 31 july which says, your package of so[protected] has been canceled because of orders created 11 days ago, has been cancelled due to undeliverable. So i just want my refund back....

My order number is - so[protected]
Its been a month now and its still in custom clearance. Please deliver it fast or just refund the amount i paid...

This is m rajesh..
I have ordered sofa cover on[protected], order no. So[protected] still there is no notification about the delivery.. Almost crossed 1month now. I have already paid rs.1014. I am not able totrack my order on the link given by club factory.. It's really serious fraud to the customer.. Nobody else will believe on you if you cheat us... I need my money back as soon as possible...

This is m rajesh,
I have ordered sofa cover which was ordered on[protected], order no. So[protected], still there is no notification about the delivery.. I have already paid rs.1014.. I am not able totrack my order on the link given by club factory.. It's really serious fraud to the customer.. Nobody else will believe on you if you cheat us... I need my money back as soon as possible....

I placed an order on club factory which was sold by credibility solutions pvt. Ltd. But it git cancelled by the seller since it went out of stock. The refund was initiated on the 10th of july 2020 and today is 31st july but still it has not neen credited to my account. Please refund my order with refund id sor[protected] at the earliest....

Order numbers so[protected] andso[protected]...

Dear customer care,

I have orderd at 18th july 2020 it shipped at 20th july. At 24th july it was showing codrejected but, i haven't rejected the order this is my first order in my life. Please give it return please🙏😓...

I had ordered from clubfactory and the order was confirmed on june 30, 2020.
Also it says the package has reached indian customs on july 20, 2020 but it still hasn't been delivered
It's more then 30 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order or initiate refund as soon as possible. Its too late....

My order numbers so[protected]
So[protected]
So[protected]
So[protected]
Are stuck in the indian customs from 13 july i have emailed in your support team 5 days before regarding the same moreover i was not beinh provided with any shipmenr awb status so that i can chevk it with the custons but till now there is no resppnse i need those products before 20th august. So please collsborate with the customs...

I made a few orders on 29th june with club factory, it included 4 items and the entire order was cancelled/returned and i haven't received the refund by now, its been more than a month. 3 item refunds are pending and one item appears to be at custom clearance but im sure it will not be delivered since the app has been banned now, there is no way to contact them and they have eaten up my money.

So[protected]
So[protected]br...

Its been one more than a month since my orders placed in june are stuck at customs and customer service is soo poor that no reply was given to me .i am worried about my parcels number (s[protected] and S[protected]) Are stuck im worried .moreover few parcels were told to be suspended and promised refund which i havent received for S[protected] please help me out . Please...

I placed an order from club factory on the 27th of June 2020 ..before it was banned in India.
Order number is SO[protected]

I also paid for it. Usually it gets delivered within a week or so but this time it has been a month.
Moreover as the app is banned in India I am not able to track and check my order status..
There is no response from the customer service representative as well..
Please resolve...

My order number SO[protected] and SO[protected] and SO[protected]. I have returned these packages and the refund status shows “refunding” since past 20 days. My mode of payment is paytm wallet but till now the refund amount hasn’t been reflected yet. I tried contacting clubfactory via email and sent them details 4 times but got no response. Their chat service is disabled and now there is no way to contact them. Please try to...

Hi,

I have returned my order 4 months back but I didn't get refund and also I have placed 2 orders two months back till now I dint recieve it and now the app is banned in india.
Please do the needful...

If my product returned (5/7/20) but could'nt refund my money 361 that i paid by debit card so if couldn't refund my money then send my product
Order id:-son[protected] accross 1month but not refund...

I had placed an order for muhuisen father sandals on 25th june 2020. The product delivered to me on 29th june 2020. Upon checking the product it was observed by me that the product send to me is not muhuisen brand product. The product sent to me is local “fashion” brand produced product. Immediately i had applied for return/replacement of the product but the customer care officials didn’t paid attention on my request and were asking...

Hi

I ordered from club factory
My order no. : so[SO[protected]],
Item shipped on : 13th July 2020
Went in customs clearance on 16th July 2020,
Its more then 20 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order or initiate refund as soon as possible. Its too late....

My parcel is not over a month old (So[protected])...

I have ordered my all four orders on 27-28th june on clubfactory application. It's been more than 1 month but my all products are stuck at custom clearance in india and all my orders are prepaid orders. Neither they are delivering the orders nor they are refunding the amount. I request you to take strict actions against clubfactory and help me in getting my products delivered or refunding back my money....