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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Sep 17, 2023
Complaints 5546
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Unresolved
4392
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Club Factory reviews & complaints page 11

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P
Preet Shah12345
Aug 6, 2020
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Website: Clubfactory.com

Hello my order so[protected] was cancelled due to overdue and i have done online payment. It is almost 2 months my order got cancelled and i haven't got any refund. I have contacted customer service i didn't get any valid information about my refund. When do i get my refund and what is the status of my refund?

Club factory are not responding any of my complaints and its written in there website that refunding process is going on but still there is no response.
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    V
    Vickymuthu
    from Thrissur, Kerala
    Aug 6, 2020
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    Hi,
    I have ordered 11 in 1 resistance tube on june 30 2020 thro paytm. Due to some reasons, club factory ppl made me to wait for one month n cancelled my order without my knowledge. Since they initiated cancellation on 29th july 2020 and mentioned that i’ll received the refund amounting 862.12. As of now, it’s still showing processing and i don’t have a proper medium to comunicate with them. I would like your kind self to look into it refund that amount at the earliest. Hope u ppl will surely help customers like us in getting our refund back.

    Thanks in advance
    Jaivignesh m
    So[protected]
    Amount = 862.12/-
    +1 photos
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      G
      Garima Jain Goyal
      Aug 6, 2020
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      My order is stuck in customer clearance from 10 july 2020 my order no is so[protected]... Plz help me get my order or plz refund my money
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        M
        magicxpeach
        Aug 6, 2020
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        My order has been in customer clearance for more than 5 days now and it's just stuck there.
        There is no information on the time or where my order is right now.
        Due to the sudden ban on club factory in india, is it going to affect my order in anyway? My order was submitted before the ban of the app.
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          A
          Ankitajai
          from Aurangabad, Maharashtra
          Aug 5, 2020
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          Address: E 905 palladium homes. Dhanori. Lohegaon

          SO[protected] is my order number. Never received it due to app banned. But I didn't even get my money. I want my money back
          +1 photos
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            B
            [email protected]
            Aug 5, 2020
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            Respected sir/madam order no - so[protected] have been bymistakely rejected by the delivery man instead of accepting cash received option... It was delivery man and he committed it... So it was fake rejection.. I had never refused your order.. So resend the order...
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              N
              Naveenjones007
              Aug 4, 2020
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              Address: Do No: 14-1086 Market Chowk, Near Mani Hotel, Kayanikattu Street, CHITTOOR-517001

              Hi i have ordered on 28/07/2020 my order so n0: (So[protected])

              The product was not delivered yet kindly deliver as soon as possible or refund my money, from july 10 order tracking is showing your package is arrived at indian customs, the customs is certiying your order
              Thanks
              Naveen
              +1 photos
              View replies
              can u kindly reply
              Reply
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                H
                Harikrishnan Kanagaraj
                Aug 4, 2020
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                I have purchased a pair of shoes and it was not delivered due to covid pandemic the delivery got delayed, after two months it got cancelled and went into refund by system. I did not get my money and now i am not able to login into the app.
                Kindly let me know how to get the refund.

                Thanks
                Hari..
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                  S
                  Saumya Gurnani
                  Aug 4, 2020
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                  I placed order several weeks back and the order no was so[protected]
                  I want refund as it was a prepaid order
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                    M
                    mubariz
                    Aug 3, 2020
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                    Address: clubfactory
                    Website: clubfactory

                    It has been about 2 months my package is stuck there are not showing any update, neither refunding my order
                    Aug 03, 2020
                    Updated by mubariz                     my order SO[protected]

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                      K
                      Kirubasingh
                      Aug 3, 2020
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                      Address: 3 jebamalligai street

                      Hi

                      I ordered from club factory
                      My order no. : so[protected],
                      Item shipped on : 5 th july 2020
                      Went in customs clearance on 17th july 2020,
                      Its more then 20 days order stuck in customs clearance,
                      No update, estimate time is already passed.

                      Please delivery my order or initiate refund as soon as possible. Its too late.
                      Please find attached screenshot.
                      +6 photos
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                        P
                        Prashanthi Manoj
                        Aug 2, 2020
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                        Address: 8-4-36 udemgadda mailardevpally R.R.DIST. hyderabad keshav giri post

                        How many days my order will be in customs clearence. Its been nearly 20 to 25days. Kindly send my product ASAP.
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                          S
                          Sunithap123
                          Aug 1, 2020
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                          Dear Sir/ Madam,
                          I have placed order on dated 04/07/2020. For which made online payment also. however till date the order is not delivered. There is no status also. The App is not working. The last status was showing as on 15/07/2020 the order reached Indian customs and clearance. i either need my order or refund of my amount. Kindly take action.

                          Thank You.
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                            P
                            prabanjan
                            Aug 1, 2020
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                            Address: 1041 b 58th block, 13th cross street, V.O.C Nagar, Tondiarpet Chennai-81

                            Reference to the attached purcahse order (SO[protected]).
                            Still we have not received our order.Its almost over 4 weeks.
                            We had contact with the delivery agent ECom Express (Shipment No : [protected]).But they set the shipment kept in hold.
                            Kindly inform to clear the shipment and delivery order to my address as soon as possible.
                            We already payment made.And also its very urgent requirement.
                            Kindly take necessary action immediately or return my cash into the account.
                            Kindly do the needful.
                            Thanks
                            Regards

                            Sudhakar
                            Aug 01, 2020
                            Updated by prabanjan                             please treat matter is very urjent
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                              K
                              KashishD
                              from Delhi, Delhi
                              Aug 1, 2020
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                              Website: www.clubfactory.com

                              I have ordered this product from club factory and it automatically got cancelled .
                              It was prepaid but from.17 th July it is 01 st August. I haven't got any refund.
                              Please refund me my amount. Neither my app balance nor my paytm .
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                                K
                                KashishD
                                from Delhi, Delhi
                                Aug 1, 2020
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                                I have ordered this product from club factory on 03 rd July and. It's 01 st August, since 15 days my order is at customs clearance and no progress.
                                I have written multiple mils to club factory but no response .
                                Please give me my order its prepaid.
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                                  M
                                  Mandora dhruv
                                  Jul 31, 2020
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                                  I order befor 1 month but still now my order is not delivered and from your side I received a message is that you canceled my order because of orders created 11 days ago bas been cancelled due to undeliverable now what can i do
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                                    S
                                    SADATH BlSMI
                                    Jul 31, 2020
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                                    Pls give my Paid orderd shirt
                                    or other wise refund my Cash
                                    +2 photos
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                                      K
                                      Khyati1111
                                      Jul 31, 2020
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                                      SO[protected], not delivered and not refunded also after Cancellation. showing refunding from weeks.
                                      +1 photos
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                                        K
                                        Khyati1111
                                        Jul 31, 2020
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                                        My order no. SO[protected] Didn’t deliver even in a month and i canceled it later but still didn’t get my refund off rupees 1186
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