Club Factory Complaints & Reviews

I had made a guest order in club factory on 6th september 2018 my order no is so45470367 now i am not able to track my order.

It's almost 1 week since i have ordered. I don't know which courier service is delivering my order, no details of courier service was send to my mobile number or mail id. I have made the payment and it was shown order will be shipped. I have no idea of where my order is.

Pls help me out...

I would like to cancel my order SO45269352 placed on club factory. I tried to contact the website through their app but I'm unable to do anything. I wasn't able to contact the site even through their contact support.
I won't be available in town to receive my order on the expected delivery date as I have to go out for a few days for an urgent work .
I request you to help me cancel the order .
Thank you...

I had made a guest order in club factory. My order no is SO42072442. Now i am not able to track my order.

It's been 1 month since i have ordered. I don't know which courier service is delivering my order, no details of courier service was send to my mobile number or mail id. I have made the payment and it was shown order will be shipped. I have no idea of where my order is.

Pls help me out to track my order.br...

10.08.2018
SO43402003
Small size.
Request a return.
wrong product available   Replace all...

My order number is SO45301288

I haven't received my order but in my app its showing me out for dispatch, if i check through my tracking id its showing me no items were present on this tracing id

i have tried contacting the customer care but i did not get any response may i know where is my order and when can i get it exactly.

i[censored] could provide me with the delivery agent number it would be helpful...

Plzz cancel my order, my order No.SO46320928 because i saw the customers review and the photo of that product is not good so they order a blanket but they get a towel so i want to cancel my order, i love ur product even i buy some accessories in club factory they are actually good, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order....

I ordered something from club factory in 15th August, 2018 but soon it had cancelled by itself. It had showed that the money has been refunded but nothing happened. Still it's 10th September, I can't get my money back. I paid it through paytm. It showed that it will take 5-10 business days for refunding money.
I'm requesting to take action and please try to return my money quickly.
Thank you....

I'm anju from trivandrum.I want to cancel my paid order and the order no is S[protected]version sports men's casual shoes).I request you to cancel my order as soon as possible .I am cancelling order and please refund the paid amount.I placed this order on 9/9/18.I expect confirmation of this cancellation from you and please refund the paid amount as soon as possible..
Thank you...

It's been more than a month i am following up with them to refund my amount as they sent damaged products. They have still not refunded my whole amount and looted me. Their customer care number is invalid and chat support guys are horribly ignorant and don't respond me on any status. Everyday they come up with new stories and don'treply properly
Big fraudsters has looted me....

I have ordered two bags for wife. It's been more than a month now and i still haven't got it. When i checked the tracking info, it says "returned - return accepted". As long as i know, i haven't returned it or received it. Please look into this as i have been waiting for more than a month now...

Order no. So38440814
Order no. So32512328
Order no. Not sure...

I ordered a pant on club factory but when i orderd the first time using card it told server error try later then again i tried and ordered it but now it is showing total two items (Which are same). Kindly cancel on @club factory
Either order no: so46238470
Or orderno : so46239018
I kindly request you to cancel it asap. And return my money back.
Please cancel either one of my order.. I request you to kinly reply...

Plzz cancel my oder;i have ordered by mistake sorry for the trouble, my order no is so22639612, plz try to understand my problem, i really liked ur product, but now i am not interested to buy, i love ur product, next time i will surely buy ur company product, now i want to cancel my order, plz let me know my cancellation conformed or not, plz cancel my order, lt me know soon, i am sure that u will cancel my order...

By mistakenly i hv ordered it...just kept it in cart. My order no. is SO45976742. Please cancel my order as soon as possible. I will surely order this next time. I dont know how come i have ordered the products. I am really sorry for this. But i hope that my products gets cancelled sooner. I am so sorry for this harrashment. Pls solve the problem soon. Its a request...

I have ordered a sunglasses and an earring. It's been atleast 23 days now and i still haven't got it. It's been one week since it's past estimated delivery date too. When i checked the tracking info, it says "returned - return accepted". As long as i know, i haven't returned it or received it. Please look into this as i have been waiting for almost a month now....

I have purchages a wrist watche for men
The glass of watche is cracke so that iwant to replace the watch fast because i want to gift my son plz replace my watche
The watch is really looking so god but the glass has cracke so i want to replace it

I want to replace this fast plz
Replace my watch and give me nice watche plz replace my watch fast i want to gift my son
I hope you replace it fast...

Hi please cancel order number[club factory] so44659919. Have ordered twice by mistake. Please cancel this. Tried to reach out to customer care. But the number seems always busy. No mail i'd as well to mail.. Please cancel the order. I have tried all ways to reach out to customer care. Dint work. There is no option to cancel order as well in the website....

I have purchase a shirt (1068 rs) rson may month and i got the product on july 21st and that was bad quality china product i put for refund on july 22nd{return id son[protected]}. No body came to pick back the product then i contact to customer care through chat option {phone call option is not available only money waste}. They told me to sent the product to uttar pradesh address on after recives the product they told me they will refund...

The prouduct i bought i returned due some quality issue after the return i recieved the payment in the balance section of club factory app. And i withdraw the amount twice, first time it was failed which was on 24th of aug'18 and second time it shows withdrawal successfully which was on 2nd of sept'18 it's been a week now that i haven't received the amount. Can you please resolve this problem as soon as possible....

My order (Order no:-so[protected] has not yet arrived and i had ordered it on 25th august.
I can't track the order.
Even in the account it hasn't shown that i have ordered.
The payment is also done.
Pls provide the information of where and when the order will arrive.
Also resolve this as soon as possible as it has been more than a week the order has not arrived based on the estimated time......

I had ordered 2 products together a combo of leather bags and a pullover. I had to return the bag bcoz of quality issues. Its been 2 months already. It was supposed to be refunded within 10 business days. When you call the customer care it'll direct you to some fraud. Order number is so30799528 & refund id is sor255544. Get me my refund asap for god sake...