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www.fromfactory.club
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Updated: Sep 17, 2023
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Club Factory reviews & complaints page 24

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M
mek k
May 22, 2020
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Hi
My package has been in custom clearance for over 2 months.. Which is really fustrating... N when i chat with the cf operator they said my package is in preparing status which is really annoying... Please do something..
2 months is a very² long time
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    H
    Hemant Kathote
    May 22, 2020
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    Address: Plot No 134 Vidaya Nagar wathoda Layout Nagpur

    Dear sir,
    Today recive product realme wifi headphone but headphone is very bad conditon and not working. I am raise issues in delivery boy but delivery boy not response pls check the order no is so[protected]
    +2 photos
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      P
      Pavana Kolagani
      May 22, 2020
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      I have ordered a gown on before lock down, but it is not delivered, and returned to cf ware house.i want it back. Deliver it as soon as possible.
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        S
        Singhpooja
        May 21, 2020
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        Request you to pls cancel the order no.SO[protected] NRC Home door Curtain( Club factory ) as because of late arrival of material.
        Pls cancel the order before shipping.
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          A
          ART Attack
          May 21, 2020
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          My 3 orders are shipped but not delivered, it has been 2 months delay, I paid the amount for all the orders through online payment, and if the orders cannot be delivered my refund is also didnot happen? My order numbers are
          SO[protected]
          SO[protected]
          SO[protected]
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            K
            Khushib
            May 21, 2020
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            I had placed an order for reviver hair shampoo on may 2, 2020. The so number is so[protected]. It has been more than 20 days and the product status is not updating. It still shows 'order to be confirmed by seller'. I am also not able to cancel the order or get a refund. The club factory authorities are not replying at all.
            What am i supposed to do?
            +1 photos
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              M
              Md Ayyub Ansari
              May 21, 2020
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              Address: क्लब फैक्टरी ऑनलाइन सर्विसेज
              Website: [email protected]

              क्लब फैक्टरी ऑनलाइन शॉपिंग एप से हमने एक प्रोडक्ट लिया जो और कंपनी उस प्रोडक्ट के जगह दूसरा प्रोडक्ट भेज दिया अब उस प्रोडक्ट को वापस करना है मोबाइल एप में उसका कोई भी प्रक्रिया सही नही दिख रहा है कि वापस करें और न ही कोई टोल फ्री नम्बर लग रहा है ।
              जिससे यह प्रतीत होता है कि कंपनी गुमराह कर रही है। अतः उचित कार्यवाही करने की कृपा करें।
              नाम:- मो० अय्यूब अंसारी
              मोबाइल [protected]
              ऑर्डर नंबर SO[protected]
              +1 photos
              May 21, 2020
              Updated by Md Ayyub Ansari               Please resolved my complaint
              Contact no. [protected]
              Mail Id.- [protected]@gmail.com
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                S
                Subachithara
                May 20, 2020
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                SO[protected],
                SO[protected],
                SO[protected], these are my order numbers .i have ordered these products on 21 st April 2020. I have paid the total amount. But i didn't receive these products yet
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                  A
                  Ahnik
                  May 20, 2020
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                  I ordered a product from the club factory app prior to lockdown (Order number so[protected] but the product was stuck in "custom clearance" state ever since.
                  I'd like to state that i am in a green zone. Now it's been a few days since club factory resumed its operations in green as well as orange zones but my product is stuck at the same custom clearance state.
                  I'd like to request the concerned authorities to please make the delivery as soon as possible or initiate a refund as it is already too late. Thank you
                  +2 photos
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                    N
                    NBG printographic
                    May 19, 2020
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                    I booked my order on 28 april 2020 using club factory. But now it is showing that your order is delayed due to covid-19 and i am facing few problems now a days because of not having any headphone.
                    I haven't received my order yet. So i request to either deliver the order within 2 days otherwise cancel my order and refund my money as soon as possible so that i can buy is using another site.

                    My order number is so[protected].

                    My contact details are given below.

                    Mobile number[protected]
                    Email id [protected]@nbgprintographic.com
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                      D
                      Debjyoti Musib
                      May 17, 2020
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                      I ordered two masks on club factory app on 30 March but after 1 month they not deliver it so I cancelled it. I paid the payment of 438/- by online upi payment. now club factory says that they already refunded me but I not received the rupees till now. they cheats me.
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                        N
                        Nayana M L
                        May 16, 2020
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                        Dear team,
                        Kindly look into the issue on prior where the below mentioned orders are not yet delivered. I had contact the agents through club factory app but still i didn't not get permanent fix regarding this. When i am able to get delivered my orders from amazon and flipkart. Why isn't it possible from your end. That alsoi have placed order in amazon and flipkart after i placed the order in club factory. I am fed up with contacting agents in club factory app everytime more than thrice. I want the issue to be fixed. Kindly escalate to your higher management. Kindly check and do the needful.

                        My order numbers are as follows:
                        So[protected]
                        So[protected]
                        So[protected]
                        So[protected]
                        So[protected]
                        So[protected]
                        So[protected]
                        So[protected]
                        So[protected]
                        May 20, 2020
                        Updated by Nayana M L                         I didn't not receive any response and there is no any progress in the order also
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                          B
                          Badmash Ladka
                          May 16, 2020
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                          [protected]
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                            J
                            jaya krithika k
                            May 16, 2020
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                            I have ordered headset (Order num - so[protected] from s. R enterprise, club factory. I have made payment through online. It's been more than a month since i haven't received my order yet. It shows that my order has been rejected & returned to cf warehouse. Now i need refund of my money. Without any prior intimation how can club factory reject my order. And they have no consumer care service also. I just need refund of money asap
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                              M
                              Mansi pragnesh choksi
                              May 15, 2020
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                              I had ordered a popsocket from club factory now i cant track my order nor i can see any infomartion about it.
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                                P
                                poonam kurhade
                                May 15, 2020
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                                Address: registered office - a-16. 1st floor vasant kunj marg aruna asaf ali marg, qutab institutional area new delhi, pin 110067, & corporate office 4th floor huda city centre, sector 29 gurugram , haryana- 122007

                                I was ordered vadhika herbal hand sanitizer 2 pack i. E. 6 pieces by debit card ordered no, so[protected] dated 19.03.2020 but received wrong product of olvedic brand only one piece on 06.05.2020. It is a fraud case so refund my money of rs. 799 i have already mailed on 07.05.2020 but not any single reply from your side your email id is [protected]@clubfactory.com
                                Cc: [protected]@clubfactory.com
                                +4 photos
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                                  R
                                  Rekha Vanukuri
                                  May 13, 2020
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                                  I want to give my product for a gift u give estimated delivery may 12 th [Club Factory] Your order (SO[protected] Number
                                  May 13, 2020
                                  Updated by Rekha Vanukuri                                   When my order will come
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                                    R
                                    Rajeshreena
                                    May 12, 2020
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                                    Address: India

                                    One man on ur club factory team he tooks my futher information like debit card no he said that I will refund my amount but he don't n he tooks my balance from my account.so kindly take action or it will very bad for company
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                                      A
                                      arya srivastava
                                      May 12, 2020
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                                      I'm not able to track my order it showing ur order is not exist.

                                      I want to know that my order is shipped or not.
                                      Or dispatched or not .

                                      Order number: SO[protected]
                                      Order number: SO[protected]
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                                        A
                                        arya srivastava
                                        May 12, 2020
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                                        Update please!!

                                        I placed an order a week ago as guest user and i am not able to track it since then.

                                        I have been trying to have a check everyday. Very bad experience. No idea about it.

                                        Order number : SO[protected]
                                        Order number: SO[protected]
                                        When i rechecked the page, it says the order doesn't exist.

                                        Kindly give me an updated status.

                                        It is creating a big time confusion.
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