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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Sep 17, 2023
Complaints 5546
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1154
Unresolved
4392
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Club Factory reviews & complaints page 25

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J
J@nhavi
May 11, 2020
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Hi,
I wants to get early delivery of my products. I want my product before 15th may, 2020. On 16/05/2020 is my parents anniversary that i want to celebrate. My order estimated date was 11/05/2020 but it didn't get deliever.
That’s why i want my product delivery earlier.
Either deliever my product or cancel my order otherwise i will not order again from club factory.
Please help me with fast delivery of my products.

Order no: so[protected], so[protected] and so[protected].
Please revert me on my mail box if it possible.
Mail id: [protected]@gmail.com
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    R
    R Rameshaiah
    from Durg, Chhattisgarh
    May 9, 2020
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    Address: Mrs Bhagya Ramesh W/O R. Rameshaiah, Kenkeramma Temple street, Kanakapura. Ramanagara District, Karnataka - State - 562117

    I was given order no. S[protected] for the subject item amounting to rs.389 and payment made through paytm. The item supplied was different from the actual item and damaged. The item was recd on 16 march 2020. On my complaint about damaged, wrong product the item was returned through same courier person after 2 hours. After a gap of 2 months, rs. 389 has not recd sofar. Kindly do the needful at the earliest
    +2 photos
    May 09, 2020
    Updated by R Rameshaiah     I was given order No.S[protected] for the subject item amounting to Rs.389 and payment made through paytm. The item supplied was different from the actual item and damaged. The item was recd on 16 March 2020. On my complaint about damaged, wrong product the item was returned through same courier person after 2 hours. After a gap of 2 months, Rs. 389 has not recd sofar. Kindly do the needful and direct concerned to refund Rs. 389/- to the undersigned at the earliest
    May 09, 2020
    Updated by R Rameshaiah     I was given order No.S[protected] for the subject item amounting to Rs.389 and payment made through paytm. The item supplied was different from the actual item and damaged. The item was recd on 16 March 2020. On my complaint about damaged, wrong product the item was returned through same courier person after 2 hours. After a gap of 2 months, Rs. 389 has not recd sofar. Kindly do the needful and give necessary directions to the concerned firm at the earliest
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      M
      mrunu muthis
      May 9, 2020
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      I ordered mask and gloves .that payment was also done through sbi card.but I didn't receive any confirmation message from club factory.
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        S
        Steampunk G
        May 9, 2020
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        Hi

        I ordered from club factory
        My order no. : so[protected]
        Item shipped on : april 23rd 2020
        Went in customs clearance on april 26th 2020,
        Its more then 15 days order stuck in customs clearance,
        No update, estimate time is already passed.

        Please delivery my order or initiate refund as soon as possible. Its too late.
        Please find attached screenshot.
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          A
          anilkakar
          May 8, 2020
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          Placed an order on 4th of May. There has been no communication or confirmation even after the amount was deducted. No response to emails no response on chat support and no active helpline. Complaint number is #1776625 and registered days ago but no response yet. How can one rely on a portal which doesn't address issues?
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            V
            Viprakshi Gautam
            May 9, 2020
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            My order rejected and returned to CF warehouse and I can't refund the money as there is no option for refund. Plus I've contacted the customer support on the app there has been no response regarding the issue. I need my refund back as soon as possible and want my issue to be resolved quickly.
            Order ID: SO[protected]
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              J
              JASPRIT KAUR LALIYA
              May 7, 2020
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              I had placed an order on 28th March 2020. My order no.is SO[protected]. The online payment was already done. It's more than a month and I have still not received my order and my order details are not getting displayed in the club factory app. Pls help me with my order or else return my payment. Hoping for a positive response.
              +1 photos
              May 07, 2020
              Updated by JASPRIT KAUR LALIYA               Pls look into the matter as soon as possible.

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                S
                Sameerpasha
                May 6, 2020
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                I had ordered a Boat Bluetooth headphone wireless but instead of that I got with wire and that too broken when I talked with Costmer care they he is tell to talk with the supplier. And that number is not Available what to do I bought that from club factory not from that dealer
                +2 photos
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                  S
                  shelkep1
                  May 5, 2020
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                  Address: Pune

                  Hi team,
                  I have purchased bot rockerz bluetooth wireless earphone order no: so[protected] date: 19 feb 2020, but i have received earphone in damage condition. After received i had return damage earphone with return id: son[protected] date: 21 feb 2020 and it is successfully delivered to seller. But in my mobile app (Club factory) it is showing amount is refunded but i have not received this my amount (Rs. 552/-) i have call multiple time club factory customer care but team is not answering properly.
                  Refund id:sor[protected], please help me on this complaint so the i will received my refund amount.
                  Best regards,
                  Prashant shelke
                  Mobile: [protected]
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                    A
                    Apang Mibom
                    May 5, 2020
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                    Address: Tezpur Assam (gutlong)

                    My order was delivered here in assam tezpur but the man who have to delivery my order did cancelled it by his own self/will n not picking up phone and saying he will not deliver my order do what ever you want
                    +1 photos
                    May 05, 2020
                    Updated by Apang Mibom                     I didn't say to cancel my order i want it but they are not putting any of their interest

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                      H
                      Harsh3000
                      May 5, 2020
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                      I want my money back please try to understand 😭😭😭
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                        U
                        Unni Krishnan Puthumangalam
                        May 5, 2020
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                        Address: Puthumangalath house edakulangara po karunagappally kollam kerala

                        I ordered one item. Today I receive my Item but the Item is Damage. Order number is SO[protected]
                        +1 photos
                        May 05, 2020
                        Updated by Unni Krishnan Puthumangalam                         I ordered one item. Today I receive my Item but the Item is Damage. Order number is SO[protected]. The item is Police mens watch

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                          G
                          Goretty Marbaniang
                          May 4, 2020
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                          Can anyone please help me my 3parcel its already shipped to my hostel but currently I'm at my hometown due to the corona situation and I want to change my address from the hotel to my hometown address. Is it possible to change the address?
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                            S
                            Suneet Mehra
                            May 4, 2020
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                            Wrong product was delivered to me and the status is not showing delivered and therefore I can't apply for return. It's a totally fake product. Kindly help me in the refund
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                              F
                              Farhan Ashraf 96
                              May 2, 2020
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                              Resolved

                              Address: Zakki Shaheed,Sasaram,Rohtas,Bihar

                              Order from Club Factory on 22 March .
                              And my order Stuck in Coustom clearance from 3 April 2020 till now.
                              Not processing, neither giving any information.
                              My order no. Is SO[protected]
                              +2 photos
                              May 22, 2020
                              Complaint marked as Resolved 
                              Please delivered the product as soon as possible or otherwise cancelled the product
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                                A
                                anand_dwvd
                                Apr 30, 2020
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                                Address: Noida

                                A product which i had bought from club factory before 'janta lockdown. 'at 18/4/20 i opened the club factory application there was showing expired infront of the product delivery detail, had called customer service. He had not a clear answer about the product. After some time i received a call from a personal number. This was the same person which i had talked on club factory customer service. He asked me about the product detail only details of product. After conversation i checked my sms and i got myself into unauthorised transactions.
                                +2 photos
                                Apr 30, 2020
                                Updated by anand_dwvd                                 I have the person's both number from which they had called me.
                                [protected] Sandeep.
                                [protected] Rahul Kumar

                                Apr 30, 2020
                                Updated by anand_dwvd                                 I am a cancer Surgeon.Dr. Anand Prakash Dwivedi but after this incident I have too much mental stress, mai properly apne kam nahi kar pa raha hu.
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                                  S
                                  Sonali Sangotra
                                  Apr 29, 2020
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                                  Address: Bin mahmoud doha

                                  Amount of qar 557 has been deducted perhaps payment failed in the your application !!!
                                  I want my money back as I don't want to make payment for things I dint buy.
                                  Considering the amount which has been deducted it is a predicament and bizzare situation.
                                  +1 photos
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                                    U
                                    Urooj Alam
                                    Apr 24, 2020
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                                    Address: Majhpurwa kannauj up india

                                    My order was cancil 2 months ago has not got its refund yet
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                                      K
                                      Kevinanith
                                      Apr 23, 2020
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                                      Address: Don Bosco Church,Krishnappa Layout Axis Bank Atm Road

                                      My order was placed on march 11th and it is yet to be shipped or delivered I have no course of action that I may may reach out to the customer care service center I'm unable to reach out to them and there is no response abt my order though is stuck and it was a birthday gift which I'm mostly disappointed about it and pls do the needful it has been 42 days from now and no response or courtesy to the customer
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                                        S
                                        Sam P- 5 minute Art
                                        Apr 23, 2020
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                                        They cancelled my both order don't get any option to message it the take payment as online but do not having option to seee where cancel is have and where is my refund please file the case against the app worst experience in life I know the situation is not good now the country all the shopping will provide full detail whenever possible to get but they do not ...just so much stupidity o[censored]s
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