Club Factory Complaints & Reviews

I had ordered a gown from club factory. The order number is SO10890460. This order was canceled by club factory as the item was missing. They said i will be refunded back within a span oc a week but it has been a month i did not recieve my money as per my bank statments. The order summery shows tharlt my amount is recieved in my paytm but i did not provide my paytm number. I registered my calling or contact number at paytm as i felt i will...

Couldn’t find any contact number with proper details to call on for the enquiry.

I want to return my order.. Order number
So12065028 that is for a jacket and a pair of shoes as they are not upto my expectation. So either get me the refund asap or else i will make a complaint at consumer court...!!!
[protected]@gmail.com this is my mail id... Revert me asap!!!...

This is regarding the product i received from club factory. They are just looting the customer by showing product in the website and delivering damage product. Now when i ask them for return of product and refund, they are giving excuses. Such a pathetic website. Please do not buy anything from club factory. They ar just a bunch of cheatera sitting there, taking the money from consumer and not delivering shown product....

I'm not get into the my booking order and their no any information about my product
Order:wallet
Booking order no:so12380745
Book of date:17/01/2018
Their respective you can respond with in 24 hours. Otherwise i'm go the cancel my order. And send me your customer care number.
You cannot respond my request i will send into complaint by the government....

Hi team,

I had sent you a mail for exchanging by jacket from xl to xxl but no response from you. Request you to replace my current jacket. Below is my order details:-

Please help me to which address i have courier back?

Order no. So[protected] has been processed and shipped by delivery. Your tracking number is[protected].

Regards
Rajesh lakshman
[protected]...

I purchase casual slim suit jacket with costing rs. 2827.08/ from your company. But after deducting amount from my account it's shows that the item could not be delivery due to missing from your company. After that message received your your money says that money has refunded with following details. Refund id no. Sor2000735, order no. So8240731, peytm transaction id[protected], refund chanel debit card and account sbi, refund applied date...

I order a watch on 20 of jan and pay 717 rs to that club factory site. On checking on 23 jan kya order status. It show order is canceled. I asked their team and they replied the item is out of stock. And they will give me money in 8 days. This very bad thing to that customers. And they still showing that item in their list. They r making roll to is....

Dear sir,
I purchased a shoe from club factory website with order no. 12538216 and shipping tracking number[protected] on the date 19/01/2018.
However, still i have not received the shoe and i am trying the tracking details and it is not showing as per given links.

Request you kindly resolve the above complaint.

Thanks
Ramswarup
[protected]...

Hello,
My order no. Is so12191520 and I ordered 4 things on 14th Jan 2018 and I received the packet with 3 things on 23rd Jan 2018.

I want to know when I will receive my missing product packet .

I already done the payment of the missing product as well.

I don't the payment through paytm .

Pls let me know when I will be getting my missing product all though I attached the...

I had ordered goods worth Rs.1922.44 for following Products
2 Wrist watch
1 Shoes
1 Leather Belt
The same was booked under order no SO12438263 on[protected]

I haven'"t recd the Shipment which was as per SMS was delivered vide Gati Courier under Docket no.[protected].

I tried to call the Customer care no [protected] which is not available.

It appears I am been cheated...

My order number is so11659885. I had ordered 6 items. Out of which two clothes are not as per the image on club factory and 1 coin wallet is a damaged one. And 1 clothes fitting is not as i expected it to be. So out of 6 items i have to return 4 items. I have already applied for refund and the next process shows that i need to do the courier to an address in uttar pradesh. Why should i bear the charges of courier when the mistake is from...

I have placed order two products but i didn't get any product still now how many days will take it??
My order number is so 12399383
And another order number is so 12252782 please contact me through my email my email i'd is [protected]@gmail.com
Sir please try to hurry and look into my order for send to me hurry
My mobile number is also given below
My mobile number [protected]
You may contact me through...

Hi,
I'm ashutosh pandey

I ordered two sets of shoes from my club factory app on 10 jan, 2017 with order no. 11833757.
Yesterday i recieved a message that my order has been shipped to my address by delhivery service but i didn't recieve any courier from them.
And today i got a notification on my club factory app that one of the product of my order was cancelled and its amount has been refunded but i didnt...

In customer care they asked details to place order i given my card details i thought that they will place an orderi given the details they debited more money from my account.. Even i didn't get any confirmation from club factory they looted more money than price.. Totally fake.. If it not refunded i will go with consumer... And i will inform to my friends also to don't shop from this app
I am nitish hubli
Mobile: [protected]br...

Dear sir,
We have placed order detail given below-
Club factory
Dear guest_a08198467eee49bfb8c0868ed23815eb,
Thank you for shopping at club factory. This is a confirmation that we have received your order placed with the details below. You can track your order status in our app anytime.
Order number: so12030146
Shipping address: mukesh dubey
1040 ganga sagar ekta chowk garha jabalpurbr...

My name is sam moon
I would like to inform you that
I have not docket number so i cant give. Docket of customer care. When he said that what is your docket number that time i am helpless. So i know that?
What is my docket number
So,, i request you please send me docket number in my email [protected]@gmail.com

My register mobile no. [protected]...

Hello sir,
My order nubmer is so12031777 i have found you from my account of my money but i did not get the item of my order. I have received this notice of my mobile number is [protected] from 15 january 2018, but i have not received an item of my order. So please contact me on my mobile number..
[clube factory] you order so12031777 is being processed by factories. To prepare your items, it takes aboute 1-3 business days....

The order was put on 8th of january. Received a mail regarding the order stating "your order (Order no. So[protected] has been processed and shipped by delhivery. Your tracking number is[protected]." the information was wrong as there are no tracking details regarding the same, the product was not yet picked up. The money is already deducted from my amount, since the item is in their stock still they have not yet given the item to the courier...

I ordered one jacket & one shoe. Had completed the payment via online. I am unable to track my parcel. On 12th jan they confirmed that the order has been shipped for delivery. Have not received it till date. My order (Order no. So[protected] has been processed and shipped by delhivery. My tracking number is[protected]. Tracking no is[protected]. Now when i am trying to track the page shows error. No call or no message further received....

Hi, i received my order yesterday. Quality is very poor and the the way it is sent is very bad packaging. I want to return the product. But i ordered my product using guest account because of that now my account not showing product. So how should i return my product. My order no is so11501956.
If possible then please return the order from your side or tell the the proper way to return the product.
Pelase revert me as soon as...