Club Factory Complaints & Reviews

I ordered three items on club factory. Order no is so9818338. I received the order and return back by dtdc with tracking number z47580550 to club factory return centre noida. I visted back to dtdc for confirmation but they said that the parcel was already delivered. But i did not get the money back in my paytm. Pls solve my issue as soon as possible i shall be very thankful to u. Thanks...

I have ordered a shirt on 22nd december, 2017. Order id is 201712220708136859920 &order no. So10371244. What is the status of the delivery? When will i obtain my shirt? It is very urgent. Please solve this issue as soon as possible. Otherwise refund my money...
And a message recived by club factory —

Dear raghav jaiswal,
Your order so10371244 has been shipped to club factory distribution center from different...

Order No.SO 10297505

Half jacket ladies not found although paid for that. pearl strings not usable they have no system to wear it .
Pear strings has many strings but to wear single string there is not system to hang it or close it.
Please take care and arrange for the refund.
The telephone nos. of customer care i.e.[protected]/[protected]
are fraud. they have tried to debit my credit card account....

Hello
I place my order is 27/12/2017 nd send money to paytm my order no. So10734792 has been shipped by delhivery. Your tracking number is[protected] but how long time ago to deliver from me sir pls send me details how much time to deliver for me pls i want to this issue is solve i already paid bill amount by paytm pls give me customer care executive officer any reply from my order to email...

I ordered a pair of leggings and a ring about a week ago and still haven't received my order yet i would like to know where my order is and why i haven't received yet. I don't have an order number but hopefully you can find my order by my name cassie mcdonald. If i don't get my order this week i would like a full refund. You can contact me thru phone at[protected] or by email at [protected]@aol.com...

Guys dont call on club factory indian numbers, these are fake numbers, they will ask you about your atm card details like card no, expiry date, cvv no. Beware from such fake customer care.
There are huge racket... And they are having multiple mobile numbers, they continuously switch mobile numbers.

All the customer care number listed on https://www.indiacomplaints.com are fake....

I had received my order s08024486 on 9th december 2017 and returned the whole parcel to your noida (India) office on 12th december 2017. This packet was delivered to your club factory noida office on 17th december 2017. Only 2 items were sent through on dot courier. The tracking no. Is [protected].

Please help as i want my refund of inr 687 as soon as possible. I have neither received my refund nor any update regarding it....

I had received my order #so9220709 on 23rd dec'17 and returned the whole parcel to your noida (India) office on 26th dec. This packet was delivered to your club factory noida office on 27th dec. The items were sent through blue dart courier. The tracking no. Is [protected].

Please help as i want my refund of inr 3090 as soon as possible. I have neither received my refund nor any update regarding it. Please look into this matter.br...

Unfortunately i ordered items from club factory. They were too disappointing. Then i returned the order for extra 300rs for shipping charges. The product has been delivered to them. And still they didn‘t even update the return status, returning money is a far-fetched dream. I so want to take a legal against them. My order no. Is so9036751. I even raised the complaint in their forum still no communication from them. There should be some...

I am complaining about the refund of rs.10000 for my bought products which i already have returned on the mentioned address. But i am not able to process the return through your [censored] application. I want my refund asap. You fraud people, you have not even provided your help line number to contact. Your fat aas help line chat people hardly reply.. If i will not get my refund, i will file a complaint against you....

My order no. S08850996

I purchased 4 product but 2 products recieved with wrong size and wrong color, i returned both shipment by india post to return address of clubfactory noida, 201301... Returned tracikng no. Ei[protected]in, my shipments also delivered to returing address, but my refundable money not recieved

I want my refund, and i know when my refund initiate to my account,...

This is a fraud company. I ordered 18 items but they delivered only 14 items in which they asking to return amount of only 2 items. The quality of the material is worst and we want to refund but there is no way to return, only to send a message to club factory and if they wish then only we can return. I also done the same but there is no return confirmation from club factory. Request to indian govt. To block such fraud companies.
Dilip....

I had ordered from club factory, but the quality received is not up to mark.. But in account it is still showing me that it's shipped... So i can't put return request.
I am not finding any help from site... Worst experience from this site. From just dial i got a helpline no. Of club factory... Who did not had any manners to talk to customer, he was asking me my personal details of account... Iam sharing his no. Here, it's [protected].br...

This is shruti koppad, one week back i ordered a pullover till now i din't get any mails regarding my order confirmation, and they provided tracking link is not correct, you people are playing with customers, so many times i sent a mail but i din't get reply from you, so refund my amount or else provide accurate link of my ordered item tracking link. Seriously i getting irritate why i ordered item in your site, i never shop again in this...

I have ordered for some products via the above order no. On 16th dec 2017. Even the tracking no so9964793 updated in the application is incorrect. I have been writing mails after mails but not getting any kind of response. Is it a kind of fake online shopping application where you guys are cheating on public and taking their money? Kindly refund my money & in app it not showing the order placed....

I m not received my refund amt my name is akshay sawant and club factory say its refund but not received any amt in bank account and not also in apps balance so plz verify and give me conclusion on that plz and give me back my refund amt from club factory and also not get my 2nd order form club factory not get any update from club factory not follow up for delivery of product...

Dear sir/madam,
I have recieved my order today. My order number is so9810221.in that package of many items, there was one hair clip which was missing. So, i called your customer care number ([protected]). They told me that they will refund me the money for that item. They asked me my card details which i provided them. Then they said that i will recieve an otp in my number and they said that if i gave them that number then only i will...

I have ordered a night wear dress for woman on 22nd december, 2017. Order id is so10384319. What is the status of the delivery? When will i obtain this? It is very urgent. Please resolve this as soon as possible. It is gift for my newly married wife. Unless i get it, how can i make her surprise? Kindly note that and the way to deliver this product earliest....

I have not received the refund against my order no-so8870969 of rs.2034. I have the products by india post and status showing as the item has delivered on 26/12/2017. But refund has not processed.

Bellow are the details of the parcel (Speed post consignment number - ew[protected]in) amount incurred rs.142/-

Please refund rs.2, 176/- (2034+142)...

My order no is so8582004. So ive ordered this on 29th november 2017 and also i made a payment of rs. 1945. But then after 5 - 10 days, i received a message saying my order got cancelled due to stock issues.. And also its been exact a month i didnt got my money back.. What should i think tht u dont wanna return my money everytime i see a msg saying it will take 8 - 10. Or 20 days ill receive.. Either u return my money or im gonna taka a strict...