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Club Factory Complaints & Reviews

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Last updated Sep 17, 2023
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Club Factory reviews & complaints page 259

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Address:Thane, Maharashtra, 421306

My item with order no. Is so9433865 and tracking number is[protected]. But i m not able to get to the details to cancel the order. The link is showing that i don't have the authority to get to the page.
As i ordered and didnot go to the app.. I used my email to get the order place. And then i downloaded the app and i didn't get the order detail in the app.....
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V
Vinayack Mani
from Korampallam, Tamil Nadu
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product is not good

Website:club factory

I have a 3 phants, this product is very low quality and show this product so many different product i have, so i have apply for return 4 days before date his[protected] but, which qurier company don't come my address so i will complaint, and you company are return status and return instructions show for pickup days for 0 to 3 days. Then you are shortly my product return......
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N
Nitin Baluni
from Balangir, Odisha
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bad delivery service

Address:110089

Dear team i have ordered a shirt. And i got confirmation that my shipment has arrived at delhi. From the last three days i am getting only messages that my delievery address is incorrect but no one delievery person called up me regarding my address.
I have tried ur delhi customer care no that is [protected] and raised our complaint but problem remain same.
This kind of service will burst your sales.
Only last thing i...
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J
Jeet_rathore
from Delhi, Delhi
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order no. so8113992

Address:Gwalior, Madhya Pradesh, 474001
Website:clubfactory

I purchased a jacket from club factory on prepaid amounting rs. 1493 through paytm since 13th dec 2017 it shown to delivered but now it deleted from app and blocked me from every portal where i contact them.
Kindly do needful to refund the amount or delivered my product to my address as soon as possible.
Is anyone have any contact details about this site so pls share...
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S
Shubham JD
from Aizawl, Mizoram
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shoe n a jacket

Address:781027
Website:Club factory

Hi im fcing sm problms its a pre paid order n its arrived to guwahati bt till now i didnt get any call about it so plezzz kindly help me im having prob wit this i had givven uh a photo or documnt u can track it coz i had paid it befor n thats y i m bit confused if its arrived then y im facing sm problms n i get sm msges frm the web sit that they ll dilevered it b4 34 days n i this they r mking sm kind of fraud wit me...
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S
Sujany
from Mumbai, Maharashtra
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defective product received

Address:380014
Website:ahmedabad

I brought one leisure solid hoody from club factory which was detected one and i return that product. But club factory team is not paying me back or exchanging the product.in fact they are asking me to keep the defected product with me and they will alos not pay me back.? Guy's don't think it's really unfair. They delivered me defected product and now they are not ready to refund me. Is this my fault.? They will compensate me with $ 2 it...
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S
Shibani dbbarma
from Delhi, Delhi
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did not received refund yet.

Address:201301
Website:Www.clubfactory.com

Order number so7494701 date[protected] i had order a jacket. Received on[protected]. But due to bad material issue i have return it. It shows its being refunded on[protected] in my mobile application but i haven’t received the refund yet. Mine paytm wallet isn’t showing any balance. Neither i got any message from club factory. Its been more than 9days....
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S
Sumi2609
from Visnagar, Gujarat
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not receiving product

Address:Navsari, Gujarat, 396445
Website:Clubfactory

Hello i have first order on 14th dec 2017 and 2nd order on 18th dec 2017 and paid through net banking yet not recieved any of the product i went through most of the reviews and i m scared i m going to suffer like them please i request to solve this plz send the product or return my money the tracking number they have sent is showing invalid and there is no customer care number solve the problem as soon as possible or have to complain to consumer...
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S
Suneel Jha
from Basti, Uttar Pradesh
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regarding to no supply of booking order

Address:310000
Website:www.fromfactory.club

Club factory ke naam se app maine apne iphone me install karke ek order clothing acessory jika amount 3260.45 maine credit card se payment kiya tha, aur 08/12/2017 ko book kiya gaya tha, tracking no[protected] diya gaya hai, jiski delivery abhi tak nahi hui hai, company ka koi authentic number bhi nahi hai, is tarah ki company ki app ya ebsite launch karke fraud kiya ja raha hai kya?...
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S
Sona Razz Razz
from Mysore, Karnataka
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parcel not at delivered

Website:Club factory

I ordered a 3 shirts which i have not received still nd which was gng to delivered on 17th of december which i have not received still plz see that i get as soon as soon bcoz its urgent plz try to understand and make sure that i get it soon plz y is it so late delivered dnt i have ordered it 4th time and 3 times i got it soon but time i did not get it plz sir i need it nd its urgent plz sir delivered it soon...
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A
from Karad, Maharashtra
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elegant long dress - return process

Address:Thane, Maharashtra, 421301
Website:Club Factory

My order number - so8768283
I had placed my order on the 1st of december and received it on the 19th of december. The biggest and greatest disappointment of life was after taking a look at the dress, it is the most pathetic thing that came through. I definitely didn't wait for 19 days to see get such a filthy looking stuff. I applied for a return of this dress but had no one come and collect. When i called the company after 3days the...
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Äsh Ďeep Saxena
from Delhi, Delhi
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tracking is not show

Wat the hell is going on...
I ws plce an order from ur site i also rcv a msg that my order give it to delhivery courier ..
Whn i am tracking my order then they replied ur order ws nt rcv by merchant..
[Club Factory] Your order No.SO9733675 tracking number is[protected]
Urgently inform me where is my product
U cn cll me 91- [protected]...
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K
Karolina Zenftleben
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casual coat

I ordered a item from club factory 26.11.2017, i waited for today (Very long time) for my order, when i didn't have any update about my order (I have club factory app). Today courier suprised me but i'm disappointed cause i ordered coat with size xl but someone sent me too small and it look like s (Sleeves are very short). This jacket will be for my boyfriend and i wanna give him for christmas but know i really don't know what should i do....
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G
Gunjan saxena
from New Delhi, Delhi
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delayed delivery of my order

I placed my order on club factory couple of weeks ago and i got the tracking number as[protected] and order number so9565705 and i contacted your delivery partner gati and got to know that tracking number is invalid. I would like to receive my order information as soon as possible as i have already paid the amount. Please contact me on [protected] gunjan saxena...
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K
kokila chandra
from Mysore, Karnataka
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about the return of 2 tops brought from club factory

I have sent it to the address and there is no reply even after 8-9 days I also called the customer care number provided on this website instead of refunding the amount they deducted 5000 from my account such a fraud website I didn't get back my amount and also lost so much. If any one can help me please do
Order no:SO8244815
Plz don't believe this website does pay the refund instead cuts the balance from the account...
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Labhnee Khandelwal
from Mumbai, Maharashtra
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order yet not delivered

Address:400078

I had placed an order on 3rd december. Order id so8906575. Its 21st december now. I tracked and its still showing me its at delhi that too you guys are lagging in performing your work. The pick up dates are changed everyday. I need my parcel by 25th of december. Resolve the issue urgently or else give my money back. Update everything on the app soon and make the delivery faster....
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P
priyanka malpani
from Ajmer, Rajasthan
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not the quality as promised

Address:Jaipur, Rajasthan, 302015

The products sent were not of the quality as promised on the club factory site and it was delivered after very long time and the quality is so bad that i cannot use it so i wish to return the items and get my refund as soon as possible satisfaction level of club factory products is zero level and their is no contact no or email facility where we can complain
My order no so8602554...
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V
vivek27071993
from Pehowa, Haryana
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size issue for a blue jacket

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello, i have ordered a blue jacket and sweater from club factor (Order id :- so[protected]c3a0) on 3rd dec. Received the delivery on 10th dec

I am having size issues with the blue jacket. The size ordered was l however it does not fit and i would want to go ahead with xl size.

I had raised a ticket on https://www.consumercomplaints.in snapshot of the same attached. But there the issue did not get resolved and i have...
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M
Manas sandhya
from Delhi, Delhi
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delay in the delivery of my order

Website:Clubfactory

I have ordered a _casual collar standup outwear_ of rs.880 (, including delivery charges) on 14th dec. 2017 through my facebook id as a guest user but have not received my order yet from club factory-fair price (Official facebook page). Moreover, nor i can track my order neither i am able to contact the club factory... Please resolve my issue as soon as possible...
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M
mehulsrivastava
from Allahabad, Uttar Pradesh
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didn't get my refund yet

Website:clubfactory.com

I have place an order of one jacket on 6th december 2017, my order number is:so9188500, which is cancelled by their side after 5 days and i ask for my refund of rs.1377 then they replied that your amount has refunded which shows in my mobile application that it has been refunded on 13th december 2017 but still it doesnt reflect in my bank account.. I confirmed with my branch manager he answered me that refund amount hardly take 4-5 days to...
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