Club Factory Complaints & Reviews

Address: Chennai, Tamil Nadu, 600079

Website: Club factory

I am very dissatisfied with the product. The bag which i received was not as provided in the image. So i want to return the bag. And th quality is too low.. The same applies for the dress i received.. It is not as presented in the image. Dress is too short. So please do the needful of returning the product or return the money back. I trusted the site for quality but i seem to be cheated

Club Factory customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122001

I have placed order so 9448929 on 10dec and paid. On 13 dec got a message that product will be shipped in 1-3 working days. On 14 dec received message that product is out for delivery and shipped with tracking id[protected].
Neither i can track the product nor the product is delivered till date. My money is also not refunded back.
Kindly refund my money or get the product delivered otherwise i will file a legal case against the company in the court.
For further details contact me at my mail id jyoti. [protected]@gmail.com

Club Factory customer support has been notified about the posted complaint.

View replies

S

sachin antla

from Gurgaon, Haryana

Dec 21, 2017

My doct no[protected] but i am contact curiyr service thay tracking id not valid my contact no [protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: East Khasi Hills, Meghalaya, 793001

Website: Club factory

I ordered a faux fur coat order number so8506508 worth of 1729.89 which after payment the product went out of stock since 12.11.2017 they said refund has been applied yet i see no money credited to my account.
Same thing happened with an ankle bracelet order number so4850938 worth of 91.74 no refund has been made since september 2017.

Please refund back my money your giving yourself a bad reputation club factory.

+2 photos

Club Factory customer support has been notified about the posted complaint.

Dec 20, 2017

Updated by Suzie Queen Don't mark it ask resolved. It hasn't even been read yet. 😤

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had ordered for 2 sweaters and 1 jacket under medium size category but all these purchases are not right fitted to me, hence i am requesting you to kindly replace my orders of sweaters from medium size with xl size for sweaters and kindly refund amount of jacket in my bank account.

Also on 8-dec-2017 i had filled a return request for above mentioned products but no action has been taken by your team side till today. Below mentioned are the return ids :-
1. Son[protected]
2. Son[protected]
3. Son[protected]

Request you to please do the needful by changing sizes of my sweaters and refunding money of jacket in my bank account at the earliest otherwise i will be forced by your non responses to take further actions against your company in consumer forum.

+3 photos

Club Factory customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

I have not received my order till now. I have also complain on customer care number ([protected]) but they asked my credit card number for confirmation, once i have refused to provide the number then he told me that then you will not get the order. Its seems like fraud site my order number is so9435498 and estimate delivery date which is showing on app is 12 dec.

Club Factory customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Order number: so9311185
Shipping address:bhopal, india
Ordered on 8th december 2017, but not received yet.
And now i am getting a message that my shipment is out of delivery.
When once it arrived to my location bhopal, then why didnt delivered yet.
I have already warnet that i will mail your authority.
Contact me asap, or i will mail to your government authority.

Club Factory customer support has been notified about the posted complaint.

View replies

A

anas9760

from Aligarh, Uttar Pradesh

Dec 20, 2017

I have placed an order.After completing transaction ..order is placed but than after few minutes. an email came..saying your transaction is failed. but in club factory app it is showing order is confirmed..
What to do now??

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Chandrapur, Maharashtra, 442907

I had placed an order on 12/12/2017. My order number is so9224807. I had ordered 2 hoodies. And after almost 10 days, i got a parcel and only one of the hoodies was in there. The tracking of my order is also not good. I had already paid for the hoodies. If you are not planning to send me the other product, refund my money! This is a very unethical behaviour from club factory...

Club Factory customer support has been notified about the posted complaint.

View replies

R

Rocky Maddy

from Shimoga, Karnataka

Dec 20, 2017

Ma product have not placed me

jeans pant - Comment #2953469 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My sister have ordered 2 long boots and 1aoux boots, from club factory it said that delivery will be on maximum 16days from the day we order, we place the order on 30th november 2017. The id order no. So8483457 we did not track it, we have been tracking it from gati but unfortunately its not working
So we would be very glad if you would help us.
Thank you
Shillong

Club Factory customer support has been notified about the posted complaint.

Dec 20, 2017

Updated by Deeda We have orderef two long boots and one aoux boots, its been 3weeks and no messages, atleast messages should be poping out, how could we trust if our order is really processing or not, we place the order on the 30th nov 2017, kindly help. Shillong

View replies

R

Rohan Pansambal

from Mumbai, Maharashtra

Dec 20, 2017

My order id is SO10105417.I ordered one sweatshirt accounting to rs988.I made payment using paytm.Rs.988 has been deducted from my bank account through paytm.but club factory app is showing payment failure status.pls look into this and refund money in my bank account

2 long boots and 1aoux - Comment #2953457 - Image #0

2 long boots and 1aoux - Comment #2953457 - Image #1

Reply

K

Khaunz

from Ahmedabad, Gujarat

Dec 20, 2017

Very bad and cheap deal i m parches 4 product of club factory my all products is defected so I applied 06/12/2017 return request but club factory is no reply so I want to refund my money earlyest.i have attached the screenshot of return request detail of club factory apps.

2 long boots and 1aoux - Comment #2953473 - Image #0

2 long boots and 1aoux - Comment #2953473 - Image #1

2 long boots and 1aoux - Comment #2953473 - Image #2

2 long boots and 1aoux - Comment #2953473 - Image #3

Reply

R

Rekha Khoday S

from Bengaluru, Karnataka

Dec 20, 2017

Request order number is SO8040432.. It's been more than 15 days and I haven't received the refund yet. I checked with bank too they said bank has not received any refund yet. So PPL be aware and spread this too as many as many so everyone should come to know Club factory is cheater factory.

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana, 121004

Website: m.clubfactory.com/auth/login?redirect

I purchased a winter jacket from club factory which got delivered after 20 days. The pictures shown were quite fascinating but when it came to the product it came out to be too cheap to be a product of margin rs1500.
The size is too small as well as i ordered a large one. No labels no tags jus the piece of cloth that's it. I requested for a return i got a reply after one day that they can't assess me with the pickup nd return i'll have to find my own means and that too within 10 days. The address given would not even appear on the google maps.
This a totally unprofessional behaviour of the company. This isn't acceptable.

+1 photos

Club Factory customer support has been notified about the posted complaint.

View replies

K

Kajal Rana

from Mohali, Punjab

Dec 22, 2017

My name is Kajal Rana. I have returned
4 items to club factory and still have not received my refunded amount but the club factory app shows that amount is refunded.

Refund amount - Rs 3146.02
My order no. - 6915216
Refund I'd - SOR[protected]
Payment method - Debit card UCO bank

Reply

L

lucky kumar R

from Surat, Gujarat

Dec 22, 2017

I want to returny order because size sort so pls immidiately return.my order na cash back thank you

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

Website: Google

Name-Gourav sharma knowledge park-1 greater noida I didn't get my product and refund of my order and I want to know that it is real site or a fake site because many people has trusted for this application and it is not giving it's best for their costumer.
Many people has spent lots of money for shopping in this website and they also don't give a good response.

Club Factory customer support has been notified about the posted complaint.

View replies

M

Mamta badgujjar

from Pune, Maharashtra

Dec 20, 2017

The product delivery has taken a long time. I don't want this product now any more. I want to cancel the request.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560047

I have ordered set of bags post payment, i got a msg stating that payment failed, then on i received a msg stating that order confirmed and its been shipped
Shipping number[protected]
Order number-so10100036

But how to track,
Where is customer complain number
Nothing is there
Can some let me know weather i will get the bags or money will be refunded.

Club Factory customer support has been notified about the posted complaint.

View replies

R

Reema@123

from Delhi, Delhi

Dec 19, 2017

So9607148 no in tracking, because i want this product before 22nd dec if not kindly cancelled but anable to track my product

Reply

A

Anveerappa Kolli

from Sirsilla, Telangana

Dec 19, 2017

Dear sir

Pls find the order no - S06749415 mens fashion splice hooded pulloves navy blue jacket .
I ordered on 07.11.2017 still now have not get the item if your so delay I Will complaint the box for company .

Regards
ANNAVEERAPPA KOLLI
[protected]

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I have order some items from your factory on 24th november. My order number is so7982700. You have given two tracking number. When i track to the tracking no the items have delivered yesterday but i didn't got the item. I have tried to contact with the gati also but i can't reach them. How can you be so careless. The item is more than 10k. It is delivered at wrong address. How can you do this. We are trusting you and order the product but you people made us wrong for trusting you. I will definitely complain to the consumer service if you people didn'n solve the problem in 2 days.

Club Factory customer support has been notified about the posted complaint.

View replies

L

Latheef Bismilla

Dec 19, 2017

I want to changes the items that i order please can you arrange to collect and changes the items that i order, all sizes is small for me

Order number: SO8555927

Can you provide your contact number so we can contact you at any time

Please call me at [protected]

Reply

P

Pankajjadhav1980

from Coimbatore, Tamil Nadu

Dec 19, 2017

Sir the tracking No. which is send by your company[protected] Name-Pankaj Jadhav. Gati is saying the No. is invalid. Plz do send a correct tracking No. This No is send to me is on 09/12/2017. & the order is placed on 04/12/2017. One more thing I got a msg that one of my product is out of stock. Plz do refund it.

Reply

A

anjukarwasra

from Mumbai, Maharashtra

Dec 19, 2017

Dear Team,

I HAVE PURCHASED ONE JACKET FROM CLUB FACTORY ON 27.11.2017 BUT STILL I HAVE NOT RECIEVE ANY DISPATCH DETAILS. Please provide my status or refund my payment.
Order No SO8335810

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

I didnt recieve my product.. Its a very unjustice from your side.. Why did your factory take such lot of time.. Its very bad.. I want my product as soon otherwise i want my money back.. I never ever buy any product from ur site even i tell to others dnt buy from your site... Please conform my product as soon as possible if not i want mah money back.. Thanku

Club Factory customer support has been notified about the posted complaint.

View replies

R

Reema Bhardwaj

from Surat, Gujarat

Dec 19, 2017

My order wasplaced on 27/11/17, which i have still not received

Reply

S

Shravani Rajkhowa

from Delhi, Delhi

Dec 19, 2017

I am very much disappointed with the orders I received this morning. I would like to return my order ASAP. And want refund of the order positively. Please to the needful as soon as possible.
Thank you for your service.

Yours Faithfully customer
Shravani Rajkhowa.

Reply

V

vjaybhas1

from Bengaluru, Karnataka

Dec 19, 2017

I have placed order using club factory app. Its been 10 days. But no updates received.Please refund my money.Order no- SO8816799. There is no option for cash o delivery.So I had to pay money while placing order.But it looks like cheating te public and taking public money.It s dangerous than politetions.

Reply

M

Mayur Vishwakarma

from Gwalior, Madhya Pradesh

Dec 19, 2017

Club factory is fake I ordered on hi to my my product and payment deducted by my account. My order number SO8869975 . I call to customer service. They are asking my debit card number for verification. But after that they are answering my call. Please do send me back my money or product. Why did you do that.

Mayur Vishwakarma

Reply

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400083

My order no. Is so8355698 is not delivered yet. Ordered on 27 november 2017 and til have not received my package. They provided tracking number from gati but that number is fake too. Contacted gati service they are saying docket number is invalid. I want refund at any cost or i am going to file complaint in consumer forum. Come on any order from any contry doesnt take 25 days to deliver. Clarify

+1 photos

Club Factory customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Baramulla, Jammu and Kashmir, 193101

Website: [email protected]

Have ordered one things from club factor on 18th dec 17 till date the same is not deli8vered nor there is tracking of the orders, pls check the order amounted to value 2k.

Thank you for shopping at club factory. This is a confirmation that we have received your order placed with the details below. You can track your order status on our app at anytime.
Order number: so10096043
Shipping address:

Club Factory customer support has been notified about the posted complaint.

Dec 18, 2017

Updated by ಅರ್ಜುನ್ ಗೌಡ ಹಾಸನ್ Dear i have purchased one product on 18/12/2017 from factory club and paid rs. 1908 through net banking and after my payment deduction i have not received any massage from the factory club towards my product. My amount has been deducted vide transaction no. [protected]igacohtmi5dated 18.12.2017.
Kindly refund my payment as i dont need this product any more.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I chakadola rout place an order for jacket on 09.12.17 through online payment for rs.1954.27. But till date i have not received my order. And also can't contact to the person for my querys. Kindly help me & remimburse my money of 1954.27. My order no isso9393823. Payment is made by credit card & i have received 2 mails regarding the delivery. But can't contact them.

Club Factory customer support has been notified about the posted complaint.

View replies

N

njohory

from Pune, Maharashtra

Dec 18, 2017

I would like to know the status of my SO8694209 . I had ordered some jewelry. I had requested the items be sent at an earlier date, as I wanted to order some more items, after I receive my first order.

Please let me know

Reply

A

Anilsoni088

from Delhi, Delhi

Dec 18, 2017

Return status is very poor

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Dakshin Dinajpur, West Bengal, 733133

I have an order which is prepaid already. I have given my address as balurghat, 733101. Somehow from kolkata delhivery curior service the shipping address of mine got changed as pin 733132. So the order item got stuck at buniadpur which is 59 kms away from my residence that is balurghat, 733101. Thus, i didn't get my order till today. I ask the delivery curior to send my order to an alternative address which is my relative's house and he agreed though but in this meanwhile club factory sent them to return the order as it was reattempted several times. The fact is else. So, if you please postpone the return issue of my order delivery date for few days, i can get my order from delhivery services. I will manage to pick my order from delhivery centre at buniadpur. Please do me a favour. I need my prepaid ordered item anyhow.
Please do needful.

Kabita mondal

Dec 18, 2017

Complaint marked as Resolved

NO STEP HAVE BEEN TAKEN SO FAR NOW. ITS VERY BAD AND DISAPPOINTING.

Club Factory customer support has been notified about the posted complaint.

Dec 18, 2017

Updated by Kabita Mondal PLEASE POSTPONE THE RETURN ISSUE OF MY ORDER FOR FEW DAYS.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed a order of a hoodie from club factory app and they have charged the money through my paytm account. And now when i had already paid the amount they have cancelled my order and havnt send my money back.
I texted them regarding my money and there's no reply from their end and i dont know where to complaint.
My order is so9608372.
I want my money back.

Club Factory customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 310000

I have orderd items worth 2170 and have received worst quality products, even i have returned through DTDC courier & its showing delviered but at company site its showing as shipped. My order no:S08635948. I applied for payment return as they confirmed they received their courier after 2 days they said we have refunded your money and will take 5-10 days to get money refunded now it's almost 10 days but I dint receive any money they have provided some paytm customer care number with id but it's of no use as they paytm don't have any clue regarding this club factory payment. This is fake website taking your valuable money and not returning anything India govt has to do something about this website as we are customer we don't have idea which site is fake, I need my money back . Please help

Club Factory customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Udaipur, Rajasthan, 313001

Website: clubfactory.com

I ordered one jacket from club factory site on 12th dec 2017but they cancled my order nd now they are not giving back my refund of rs.1577 nd also asking for my atm details including otp. When i asked why they are not giving any specific answer nd misbehaving with me kindly look into the matter i want my refund back. My order no. Is
So9611037. I have been ordering products from 3-4 years from others sites too nd they never asked for otp or any personal details. But club factory is fake nd i want my refund back which i have mentioned above.

Club Factory Complaints & Reviews

File a complaint to Club Factory

Club Factory reviews & complaints page 260

returning a product

Post your Comment

product not received against order so9448929

Post your Comment

haven't received my refund

Post your Comment

size to be changed

Post your Comment

order not received from long time

Post your Comment

where is my shipment??

Post your Comment

jeans pant

Post your Comment

2 long boots and 1aoux

Post your Comment

return of product

Post your Comment

I didn't get my product and refund of my order.

Post your Comment

I have not received my product yet

Post your Comment

product is not delivered to my address

Post your Comment

complaining about delivery of product

Post your Comment

refund my money fake club factory

Post your Comment

hi refund my payment plz

Post your Comment

my jacket

Post your Comment

regarding shipping method of my order so7639425

Post your Comment

I haven't received my refund.

Post your Comment

no update on refund

Post your Comment

money refund

Post your Comment

Related businesses