Club Factory Complaints & Reviews

I am very dissatisfied with the product. The bag which i received was not as provided in the image. So i want to return the bag. And th quality is too low.. The same applies for the dress i received.. It is not as presented in the image. Dress is too short. So please do the needful of returning the product or return the money back. I trusted the site for quality but i seem to be cheated...

I have placed order so 9448929 on 10dec and paid. On 13 dec got a message that product will be shipped in 1-3 working days. On 14 dec received message that product is out for delivery and shipped with tracking id[protected].
Neither i can track the product nor the product is delivered till date. My money is also not refunded back.
Kindly refund my money or get the product delivered otherwise i will file a legal case against...

I ordered a faux fur coat order number so8506508 worth of 1729.89 which after payment the product went out of stock since 12.11.2017 they said refund has been applied yet i see no money credited to my account.
Same thing happened with an ankle bracelet order number so4850938 worth of 91.74 no refund has been made since september 2017.

Please refund back my money your giving yourself a bad reputation club factory....

I had ordered for 2 sweaters and 1 jacket under medium size category but all these purchases are not right fitted to me, hence i am requesting you to kindly replace my orders of sweaters from medium size with xl size for sweaters and kindly refund amount of jacket in my bank account.

Also on 8-dec-2017 i had filled a return request for above mentioned products but no action has been taken by your team side till today. Below...

I have not received my order till now. I have also complain on customer care number ([protected]) but they asked my credit card number for confirmation, once i have refused to provide the number then he told me that then you will not get the order. Its seems like fraud site my order number is so9435498 and estimate delivery date which is showing on app is 12 dec....

Order number: so9311185
Shipping address:bhopal, india
Ordered on 8th december 2017, but not received yet.
And now i am getting a message that my shipment is out of delivery.
When once it arrived to my location bhopal, then why didnt delivered yet.
I have already warnet that i will mail your authority.
Contact me asap, or i will mail to your government authority....

I had placed an order on 12/12/2017. My order number is so9224807. I had ordered 2 hoodies. And after almost 10 days, i got a parcel and only one of the hoodies was in there. The tracking of my order is also not good. I had already paid for the hoodies. If you are not planning to send me the other product, refund my money! This is a very unethical behaviour from club factory......

My sister have ordered 2 long boots and 1aoux boots, from club factory it said that delivery will be on maximum 16days from the day we order, we place the order on 30th november 2017. The id order no. So8483457 we did not track it, we have been tracking it from gati but unfortunately its not working
So we would be very glad if you would help us.
Thank you
Shillong...

I purchased a winter jacket from club factory which got delivered after 20 days. The pictures shown were quite fascinating but when it came to the product it came out to be too cheap to be a product of margin rs1500.
The size is too small as well as i ordered a large one. No labels no tags jus the piece of cloth that's it. I requested for a return i got a reply after one day that they can't assess me with the pickup nd return i'll...

Name-Gourav sharma knowledge park-1 greater noida I didn't get my product and refund of my order and I want to know that it is real site or a fake site because many people has trusted for this application and it is not giving it's best for their costumer.
Many people has spent lots of money for shopping in this website and they also don't give a good response....

I have ordered set of bags post payment, i got a msg stating that payment failed, then on i received a msg stating that order confirmed and its been shipped
Shipping number[protected]
Order number-so10100036

But how to track,
Where is customer complain number
Nothing is there
Can some let me know weather i will get the bags or money will be refunded....

I have order some items from your factory on 24th november. My order number is so7982700. You have given two tracking number. When i track to the tracking no the items have delivered yesterday but i didn't got the item. I have tried to contact with the gati also but i can't reach them. How can you be so careless. The item is more than 10k. It is delivered at wrong address. How can you do this. We are trusting you and order the product but...

I didnt recieve my product.. Its a very unjustice from your side.. Why did your factory take such lot of time.. Its very bad.. I want my product as soon otherwise i want my money back.. I never ever buy any product from ur site even i tell to others dnt buy from your site... Please conform my product as soon as possible if not i want mah money back.. Thanku...

My order no. Is so8355698 is not delivered yet. Ordered on 27 november 2017 and til have not received my package. They provided tracking number from gati but that number is fake too. Contacted gati service they are saying docket number is invalid. I want refund at any cost or i am going to file complaint in consumer forum. Come on any order from any contry doesnt take 25 days to deliver. Clarify...

Have ordered one things from club factor on 18th dec 17 till date the same is not deli8vered nor there is tracking of the orders, pls check the order amounted to value 2k.

Thank you for shopping at club factory. This is a confirmation that we have received your order placed with the details below. You can track your order status on our app at anytime.
Order number: so10096043
Shipping address:...

I chakadola rout place an order for jacket on 09.12.17 through online payment for rs.1954.27. But till date i have not received my order. And also can't contact to the person for my querys. Kindly help me & remimburse my money of 1954.27. My order no isso9393823. Payment is made by credit card & i have received 2 mails regarding the delivery. But can't contact them....

I have an order which is prepaid already. I have given my address as balurghat, 733101. Somehow from kolkata delhivery curior service the shipping address of mine got changed as pin 733132. So the order item got stuck at buniadpur which is 59 kms away from my residence that is balurghat, 733101. Thus, i didn't get my order till today. I ask the delivery curior to send my order to an alternative address which is my relative's house and he...

I placed a order of a hoodie from club factory app and they have charged the money through my paytm account. And now when i had already paid the amount they have cancelled my order and havnt send my money back.
I texted them regarding my money and there's no reply from their end and i dont know where to complaint.
My order is so9608372.
I want my money back....

I have orderd items worth 2170 and have received worst quality products, even i have returned through DTDC courier & its showing delviered but at company site its showing as shipped. My order no:S08635948. I applied for payment return as they confirmed they received their courier after 2 days they said we have refunded your money and will take 5-10 days to get money refunded now it's almost 10 days but I dint receive any money they have provided...

I ordered one jacket from club factory site on 12th dec 2017but they cancled my order nd now they are not giving back my refund of rs.1577 nd also asking for my atm details including otp. When i asked why they are not giving any specific answer nd misbehaving with me kindly look into the matter i want my refund back. My order no. Is
So9611037. I have been ordering products from 3-4 years from others sites too nd they never asked for...