Club Factory Complaints & Reviews

I had selected 5 dresses and 2 hand jewellery in the cart and proceeded to buy the same. After selection, through the debit card i made payment of rs. 2870/- and the amount also got deducted from my account but the order was not placed due to some error which showed me after the payment was successful. Now i neither have an order id number to track my order nor the amount in my account. M really confused what to do. Please reverse my amount...

Please return my money Rs.632.86 my order no so6963740 on dated 10/11/2017 long sleeve pullover top jumper coat. My return id SON[protected] and my reg no RP[protected]IN dated 23/11/2017 of Rs.114.SO PLZ return my all money 632.86+114 in my paytm wallet.my paytm no [protected]. i will wait your reply..thanx sir..so i can buy new items from club factory......

The estimated delivery date was by 13 november. I understand if the delay was for three to four days but it's too much when you have to wait for many weeks. When contacted the app customer service they say wait for some days you will get your parcel. It's not like i am getting things for free. I am paying for it. This will be my first and last order from club factory
Tracking number eq[protected]in
Please look into the matter...

Orderid - so7909740. The order i received is of very poor quality and the size also is not accurate as mentioned on the website. I have raised the return request but didn't get any response from your side. Even the way they are processing is very slow and disappoint me. Please fast forward the process and complete the refund process as soon as possible....

I have ordered products. My order number is SO8389815. I have call the courier customer care but they are saying it's invalid and the given tracking no. Is[protected] Please provide me a correct tracking number as soon as possible on my email or mobile number. It's very urgent please help. And i have already made the payment.
Waiting for your reply as soon as possible.
Thank you...

My email id [protected]@gmail.com...

I have ordered 2 bags from club factory but the quality is very low... Bad material.. Total wastage of money. I dont want to use that bags.. Because its not at all good... Bad experience... Dont want to use this website again.. Want my money back.
I dont want to use bad words.. I can only say that i was expecting good but bad experience
Kindly help me out of this all...

Dear all my order number: so9211794 & i placed a order today for purchase of 03 materials from your site. But it shown the expected delivery date is 25 dec'17. But i require the same before 18th dec'17. If it is not possible please cancel my order & refund my amount immediately. It will be appreciate if my problem solved & a express delivery will be provide me to get my order before 18th dec'17....

Hello, club factory. I placed an order with club factory on 19th november, 2017 consisting of 4 hand bags and a total of 4667 rs. (Inr) on 1st december, 2017, i was informed that one of the items was unavailable and thus a refund of rs. 1538 rs was to be issued to me, club factory informed that the refund has been issued however i still have not received it. I paid with my axis bank debit card and not paytm but i still have a paytm transaction...

I have placed a order of few items, order number is so8389849 and i have not received yet. Kindly give me the status of the order. Tracking id which you have provided is[protected]. The message it shows is that the parcel is in the indian customs. But its been a long time-consuming. Kindly request you to reply to this message as soon as possible....

I have order goods on club factory and my account is debited but club factory showed payment failed where as my account is debited by 1950 rupees. I want my payment back.
I have placed an order for dresses after was directed to payment gateway. I made the payment by debit card from corporation bank. Payment was debited but club factory showed payment failed.....

I have ordered a jacket and shoes in club factory pvt ltd. They have sent the wrong size and tear the tag and sizing info from jacket and even jacket was very poor quality. Even they don't have return pickup option in mobile app. I need to courier it by myself. I have spent rs 2098 and rs 270 for courier. I kept the shoes but i have return the jacket. Please refund the total amount of jacket and courier fee as soon as possible. My order number...

I have order goods on club factory and my account is debited but club factory showed payment failed where as my account is debited by 2587 rupees. I want my payment back.
I have placed an order for dresses after was directed to payment gateway. I made the payment by internet banking from state bank of india. Payment was debited but club factory showed payment failed....

Dear all,

I have ordered a package of 8items about rs 2500 which included a set of items like 4watches, 2leather bags, two jewellery. When i received the order, i found all the three watches covers were opened and no item inside it. Moreover i could not find the second hand bag or the jewellery.

Guys this is ridiculous that they were not updating the after ship status after dispatching it to my district in...

I ordered a pair of mens bracelet and i paid rs.274.17 by netbanking after payment your site redirected and said payment is unsuccessful i agreed but the next moment paytm mailed me payment is successful with order id - 201712052032131209203
I ordered bracelet with order no. So9118081
Kindly please check it and approve it and tell me the details when it will be delivered to me please.
Kindly check on it...
I had...

Dear concern
I have ordered on dated 17/11/2017
With order number s07440373
But one item shoes mens fashion casual shoes are not received with rested of order. Update me the reason and if you are unable to deliver the above said item then please update when will i get my money back and how. Although restrest ofof order is very good. I like your all products so you are requested to ressolve my issue and update me as soon...

My self rohit kumar from greater noida. Working at d & y technologies private limited. We have not received this shipment it is too late. It should be delver on or before 05.12.2017. My order no so8531663. Actually my order conferm date 29.11.2017 but my order til date not received your service is very bad amazon service is very perfect. I hope my order....

My order s06347620 which i have received. There were four items and i want to return two items i. E. Two shoes sets back for which i have already submitted immediately my complaint on the app for refunding back. I have marked for professional courier in the club factory app. But now everything has disappeared from the order site.

Please check my order number and and goods are still lying which is not collected by the professional...

Ordered my package on 3th december 2017.

The estimated delivery is on 4 th december 2017.

The delivery status said that the package is "out for pickup" on 1th, 2th, 4th december 2017.
But now on 4 th december 2017 it says "package not picked/ received from
Client"

Tracking.[protected]

What am i supposed to do with this information?
I need my products asap...

I bought a new jacket online from the club factory, bt i don't like it, i sent you return request before 15 days, aftr collect the product, bt still now no any reponse get it.
I want my money back othrwise i'll take serios action by low.
Contct no [protected],
Custmr name - shahid husain,
Order id no - so7171898,
Return i'd no - son[protected],
Mail id - [protected]@gmail.com...

I have ordered an item in club factory in november 26th around, i didn't receive the product yet. I have received only one message that including tracking number. May i please know the status of my order and share me the details regarding that please. And please let me know where to track it, share the details of the product present status.
Order no:so7489776
Tracking number:[protected]...