Club Factory Complaints & Reviews

Ordered some products for around rs 2500 on 20 august 2017 but after 28 i have to receive a mail on tracking no and confirmation. But still not received any products and there is no contact number also. They don't even reply to our queries online. Their customer support on chat on their app is also useless, they won't reply.

And u have to send a invalid tracking no
Eq[protected]in

Please replay my orderbr...

I ordered some products for around rs 3000 on 26 august 2017 but after 10 days also i have still not received any products and there is no contact number also. They don't even reply to our queries online. Their customer support on chat on their app is also useless, they won't reply.
My money is at stake now.

Order no. So3300355

My mail id is - [protected]@gmail.com...

I dint received one of the item from my ordered list of 4 items while the invoice contains the name of the missing item in it but i didn't received any item from the courier boy how shall i get the item now as i had already paid for it.. My order no. Was so3083669 i am unable to find your helpline no. Or mailing address so that i can talk to you and get confirmed about the matter behind. Please check it and i need my ordered item else i mail...

Dear club factory,

I have made a payment of rs. 938/- for products purchased online on 28/8/2017 and also received an intimation from [protected]@paytm.com - re receipt of payment on 28/8/2017. Till date i have not received the items. Paytm should be sued as they are in pertnership with this fraud company. I am trying to get intouch with some people and go to consumer forum. Advice people not to make any transactions thru paytm at...

Hi club factory,

Order id : 201709040802031955949.
Amount : 1943.17
Getaway : paytm/confirmed payment

I have ordered more than 6 items. I cannot see any order item. No tracking can be done in the app. No order detail confirmation i have received, i have only received paytm transaction is successful. The money has been deducted from my account. No customer care number has been found for clubfactory.br...

I had purchased 19 items from club factory in which most of them are large in size and very bad in quality.
I need to return & get refund for those items. I have return my order to club factory on 19th aug 2017 but still i have not refund my money. Also no customer care contact no.
I am struck now in followup for my moey.
Club factory is such a fraud company which is there to only cheat the customers......

I had purchased 18 items from club factory in which most of them are damaged product.
I need to return & get refund for those items but there is no proper guidelines for returning those items, also no customer contact number provided.
I am struck now in returning those items.
Club factory is such a fraud company which is there to only cheat the customers....

I have placed order for 500 just to check on genuinity of the the company and to my knowledge its is fake and mislead the consumer by showing products which are irrestible but when they actually arrive its horrible and moreover there is no cod and no tracking number sent when the order is placed and on top of it i just received the message saying that my payment was unsuccessful and to repay... Very disappointed...

I have ordered a jacket that i have ordered from the jacket club factory. It is china's goods. I had invited the jacket medium size but i'm getting smaller. I need a big size. Please change this jacket and give me bigger size. Name ayush
Phone number =[protected]
Address =g -2/3 budh vihar phase -1 delhi =86 near laxmi narayan mandir. Pin code =110086...

I dint received one of the item from my ordered list of 9 items while the invoice contains the name of the missing item in it but i actually received only 8 items inside how shall i get the item now as i had already paid for it.. My order no was so2976636 i am unabke to find your helpline no. Or mailing address so that i can talk to you and get confirmed about the matter behind. Please check it and i need my ordered item else their is no...

I ordered some products on 18th august its been 15 days and i haven't received my parcel yet and there are no updates regarding when will it be delivered and the amount is 4600 please help me will i get my parcel or will i not get. If not how can i get my money back please tell me and if i want to return the products how can i return them in case of low quality products!

Radhika kalantri...

I have ordered few things from club factory and online payment. But till date no deliver from your side. Kindly deliver my items as early as possible because it's been 15 days and it should not take more than 15days. Kindly update.
My order no. So3106755 has been shipped by gati. Your tracking number is eq[protected]in. Here: http://track.aftership.com/india-post/EQ[protected]
But order is not deliver.
I can't give a call,...

I have order for two no. Shows on 29.08.2017.
I have paid the amount through net banking for the amount of rs.1178.04
Confirmed order with no. So3441092

Next few min i received mail as order was failed.
Amount will refund in account
But till now i did't received amount and any masg for the club factory
Pl help me out from this issue.

Acct no:[protected]
Sbh
Anand...

I am getting back amount of ma one one product atlst they should upload in aap that stock is not available so w will not order it or expect it n i have ordered it on 19th of august i didn't get ma order at ma place n even no any updates regarding it except about fund return that is only for one product afterwards they have returned amount of another product still they are not informing to irresponsible work...

I was make a order but my order wasn't delivered to me and i was punch order before very long time and i was order value already paid in advance by net banking & paytm so please i want to help i this meter and then i am checking the my order status so only one status show very long time the status is your order has been shipped to club factory distribution center. After receiving your order from different factories. We will pack your items...

Unfortunately i got wrong size shoes... It is ok... I told them, request a no. Of times to plz send ur delivery boy to take the parcel... They told me go to return centre... It is inconvenience for me... I cannot go there... I have my office how can i manage to go there... I request them... Even beg but they send me laughing stickers... Is it ur behaviour to ur customers?... Cannot u send ur delivery boy?... Why it is so difficult for u?......

Dear Team

Order id : SO3056177

Its worst website i feel because almost 10 days has been passed waiting for delivery if my order doesnt deliver in next 2-3 days i will publishes this website on social media for this bad services i[censored] doent have stock than why u sale such product want call or update on urgent basis.

REGARDS
HITESH Solanki
Mob[protected]...

1. Id :- sangeeta gupta
2. Order no :- so2808790
3. Tracking id :[protected] wrong necklace delivered without information to us. Why should we bear postal cost. Reply asap its your fault if you don't have same set then call us ask us for another choice how could you send by your wish. Now take your wrong set back and refund my money. Please take an immediate actionwhy you trouble consumers. If you assured provided right products...

I ordered 2 pairs of shoes from your company. I ordered a pair of women's casual canvas shoes and a pair of women's peking cloth dance shoes. They both arrived today. I just love them! But they are both 1 size too small. When i filled out my order, they showed a conversion chart to let me know what size they would be in the united states. I wear a size 9 and that's what i ordered. When i put them on, they were too tight on my feet. I have...

I,, parameshwar,, booked 3 products with order no: so2771610 on 12/8/2017 from club factory... I received only 2 products on 26/8/17. One was missing... Or undelivered to me..
Item that was not delivered to me was :casual business wallet...
I have email it, but no service reply... No customer care number also...
In app, it is showing successfully shipped......