Club Factory Complaints & Reviews

I recently purchased a shirt & a sweter through your app (Club factory). I am returning shirt & sweter because quality is very worst & product is just opposite from the discription

I am a frequent customer of club factory, because i appreciate the value, selection and service you offer. I feel i must comment on the poor quality of this shirt & sweter. Considering the price of the shirt & sweter, this is unacceptable.
As...

Posted: dharmendrasinh vaghela 23 august 2017 club factory i have paid money, on the app club factory for buying a product, product is shirts, and i did net banking payment balance dedicated but not showing in site, and no option on side for refund money bt my money is dedicated from my ac and not showing to paryant, pls help me or give me back money.758rs. Dedicated ref no[protected] narration - [protected].....

On 15 augusts, i order bags for price ₹464 with shipping charge ₹656 order no so2887385. I made this purchase at club factory. Unfortunately, your product not good and the size of bags is not the same as i saw in your app advertisement and product quality is so bad. I want you to refund my money. This is like a fraud you are doing to your cosumers. I also read your return policy. You want your consumers to bear the shipping prices. Why...

I wanted to know about my payment details
Money has been deducted from my credit card
But at the order details it's showing my payment has been done through paytm
How is that possible where my paytm balance is very low
And i had tried to contact the costumer care service but of no use
No contact number
No reply for the messages
What to do any one please help
I need help.. Pls......

I was placed an order (So2937986) on 17 august 2017 they are shipped my order on 20 august 2017 with this tracking number eq[protected]in (Gati) but now when i am tracking my order this is showing to me invalid on www.Gati courier tracking.com) and when i am https://www.consumercomplaints.in/new_complaint/ my order on (www.Gaticn/site/en/trackinghtml.com) i have receiving update about my parcel last 22 august but today till 25/08/2017...

August 8 I have book a order. Which has been delivered partially. But invoice shown they have delivered everything. After repeated complaining they didn't bother to response.
I need refund or the missing items.
But instade of that they they are harassing me. They want the images of the products... Khabe sent them. Then they want original invoice.. i send them... Then again they told me ridiculous. Thing that please search...

Dear team,
Order no : so2036327
I had ordered for 11 items out of which i have got 10 items last month and one i have not received it till today.

Order number is being same for all 11 items and the one is missed is not being tracked correctly.

When tracked that undelivered item i can see its been delivered else were in vijay nagar and miss match address. But it has not come to me
This is...

I did order some accessories and i haven't received them yet. It was total 7 items including t-shirts and footwear. I placed the order 12 days ago also the payment is done but haven't received anything yet. Also i received a mail from club factory claiming that the package is processed by gati and have given the order tracking link but the link is #. The tracking number is[protected]. No contact number i could find online.
My...

Useless company ever...I ordered a iphone6 cover for around 4 USD...its totally scratched and damaged...trying to return the product but customer service is texting back saying no return possible and they will pay me 1USD back...u think how useless it is..I m not even using tht cover and y shud I loose my money for tht...I m asking to take back the product and refund full amount.....

Placed an order at club factory official app and the prepaid the order. Order amount 2000. The order details showed the delivery date as 21st aug 2017. From 19th aug the tracking details are no more found under the app and
Order number is so2727324 and tracking number is[protected].

Need an update asap either on the order or refund the amount if not able to deliver......

I order some stuff of rs.1315 from club factory once my money is deducted from my account and order was also confirmed but now it is showing like payment failed
My order no. Is - so2991648
I need that please confirm my order or give me my money back
This is a fraud company, which dont have any customer care phone no. And we are also unable to connect or to talk with them...

I just wish to return an item which was delivered on 16th Aug but there is nothing so that I can contact your support
Also there is INR 127 difference so please do let me know how can I pay that amount
I only want to replacement with other product so please help me with the same as there is no where your support email/phone mentioned on which I can contact and immediately get the support.

Order No - SO2484910br...

Placed an order at club factory official app and the prepaid the order. Order amount 2000. The order details showed the delivery date as 21st aug 2017. From 19th aug the tracking details are no more found under the app and when i call gati customer care to track the order they say tracking id is invalid.
Order number is so2487724 and tracking number is[protected].

No customer care number of club factory to contact to....

It's over 20 days that i have applied for my refund but there is no progress that i can see. I did my shopping through club factory of about 2631.7 rupees and paid date was 12 july 2017 and the order number was so193526 5 and it's over 20 days that i have requested for my refund but didn't get any in my account till now. A continuous request has been made from my side to club factory but they just ask for more and more time a standard day...

Please exchange or refund
My docket no is[protected]
This compony is take so far of time and deliver wrong size product such a great loss of time
Please refund or exchange my product
And no give any respons to the costomer i am submit my issue but no respons from club factory
He is ignore my issue
Please help me to resolve my issue from compony...

I have received order which is not worth wearing and even missing one product. Now i want to return it back but to my surprise there are no numbers or person to contact for the refund to initiate. They have not provided the address i can send the parcel back. As per their policy i need to return it within 9 days but for the last four days i postmartumed the site and got no result. I spent 3300 rs on the clothes out of which i just liked one...

I ordered 4 product from club factory on[protected]. I have not received that item. Totatl amount i have paid1326.68.in order trackin no. So2806436 actualy its delivering not yet. I have order 4 items. Nd money is deducted from my account but the product is not deliverd at home. Haw can i possible track my order. Plz help me i am worried to my order. So plz delivwr my order quickly...

I have been trying to get in touch since 4days but there are no contact details.. I have received a wrong parcel. It has all the wrong items.. I need the correct items at the earliest. The payment was taken upfront while placing the order but the items haven't been delivered correctly.. I m not sure if this is even a reputed company selling product or a rigged one!...

Iam order one bag.. One white shirt.. Earing nd makeup tools... Nd pay money for credit card..1350max.. Bt my order is not deliver... What can i do... I am purchasing first time this side... Nd i have no idea... What can i do... Plz deliver my order... My order no.2806436... Plz deliver my order quickly.. I am waiting... I am scared bcoz i am pay in advance...

I have ordered some tops and bag and assesories. But i found the qualiry of the products is very bad.. So i need to return it.. Kindly help me.. I have already mailed them but a day is about to pass but no respinse from them has been received. And my return policy within 9days will expire tomorow.. So i just hope i get the reaolution before that.. Please tell me.. There is no contact no. So how do you ecpect from us that we are going to inform...