Club Factory Complaints & Reviews

I ordered a worth of 2000 rs product on 3 august 2017, still i m not received any product from the clubfactory, please let me know the ordered status, the order id is so2490998, please let me know the order status, or else refund amount, let me know how many days we needs to wait for the product to deliver to our place, i ordered a worth of 2000 rs product on 3 august 2017, still i m not received any product from the clubfactory, please let...

It seems so many people are facing issues in delivery part of orders they have placed similar happening with my order as well since last 7 days its showing status of moved for next destination but no update till date, please let me know is this a fake company or what?? Its so long delivery is pending and no any contact details mentioned here to follow up....

I have ordered 2 tops on aug 6th which sums up around 1400 of money. But it was not delivered yet and i didnt find any updates of shipping status for the past 1 week. The order no is so2589164. Could you please resolve this and get it delivered as early as possible. I didnt find any customer care number to contact, so writing out here. It is in the same statis as shown in the attached screen shot fir the past one week. Thank you....

I have ordered for few things
Order number
[ClubFactory] Payment for your order No.SO2620459 on Club Factory App has been confirmed. You can check your order status in the app.
I am trying to open the app.
It's not getting open and showing some error, even after I have deleted and downloaded it again.
I want to know the status of the order and please tell me why it's happening.....

Hey I oreded my shoes but is not delivered in my address. And also I cancelled this then money is also not deposit in my account. Then Please give me my money. And help me fast. And I requested so many times my money to get for the refund no any reply for this application. OK you fast all proceeds and give shoes and other my money fast. I am not confident in your application. Please help me fast....

My order no.-so2223331.. I hv ordr it near 27th july my expectd delivry date was given as 12th august but now in their courier gati trackng it is showng that the parcel were deliverd but i hv nt get anything yet.. There is no customer care number.. I pay online so plzz do somthng i hv no contact no. Of club factory i hv order for 3000rs... So plzz do somthng...

I, place an order with the so no. 2209136. The package was received on 8th august, but the cloths was not my size and purse also not as good as seems on web. Photos. So i want to send back the whole consignment and need my money back. But i did not get any address where i can send it back for refund the amount. So send me the address where i can send back....

I have ordered 3 items. The gati tracking says customer not available in destination city. I have been at home all these days. Their tracking is ridiculous. Plus, the numbers provided on club factory app are incorrect. The customers are cheated like this where money is deducted instantly but the orders are no where. I need my money back. This is so ridiculous. Customer is left with no option....

I have ordered a wedding dress (Sweet one-shoulder lace wedding dress) from club factory on 30th july 2017 05:16:13. I have paid the amount for that dress and from two days the status was "yet to inform factory".

On aug 3rd, 2017, the order got canceled and i didn't get any indication before also there are no further updates on the site. I didn't even receive the refund money also didn't get any update for the refund.
br...

I had ordered two shirts for rs. 1, 700/- for 'large' size but the shirts supplied are of small size and there is no response from the customer support to exchange it with proper size of shirts. Have been trying to get in touch with customer support but neither they have given any e-mail contact nor phone numbers to get in touch with them. Not a good experience...

Club factory is a fake company. It has taken money from us on the basis of order made. The money was debited from my account as it is showing but the few minutes later only, the mail appears from club factory showing that my payment is failed but how can it be failed when it is showing that my payment is debited from my account. I want my money back from this fake company otherwise i'll go to customer court....

Myself manoj kumar gangwar, i had ordered a casual canvas waterproof backpack from club factory with order id so2080556 of rs 1066.43.

I had recieved wrong product and now they are not refunding my money.

Club factory does not have any contact number to directly reach them.
And also not giving reply in the support section.

Kindly suggest me what i need to do for this issue....

My order no. So2013048 was placed on 17th july but still not received.

Also trying to find out your customer care number but i am not able to find it.in the website also there is no customer care number of email id is mentioned. It is really shocking that how any shopping website can be so worthless.

I need this product as soon as possible.

My order contains dress & earings.

Please...

I ordered this product on 14th july and paid online... But still i am not getting my product, why it is late? As i complained 4 -5 times but every time you use to say that 5-12 days it will take.
I want it by this week itself.. After then its not use... Frankly speaking you have dissapoint me.. I am fedup of your company... I use to do shooping in myntra and amazon also but they use to send it on time... They are better then you.br...

I have been serching for a customer care contact number so that i can replace my order with the correct sizes!! Even after placing the products with the appropriate sizes still i recived them with tbe incorrect ones!!
Its been like 2months now.. I had ordered it in the month of june.... Still i havent recived any call or response to my mails!!
Please contact me as early as possible in whichever way possible..!!...

Club factory — money deducted from account but order not placed

Hi,

I order 4 items worth rs. 2268 from club factory.
Money was deducted from my account. I have the account details as well but order was not placed.
Considering that there is application error i placed the order again therefore 2264 has been debited from my account.

The order numbers are so1519605 and so1519625...

I placed an order worth Rs. 1099 on the club factory app. The order was to be delivered by 22nd of June. When it did not arrived by 1st of July, I checked on the app. It showed that the order was delivered on 16th of June. There was no mail intimation regarding the delivery also. On being asked, they gave us Gati courier's number. I am still fighting my case. My earnest request is please don't place an order especially paid one....

They did not deliver my product on time and when i asked them to cancel it and refund my amount, they keep saying u will receive in 2 days but i didnt got. this is such a fraud site i will warn all people out there never to buy from this fraud site. it a request please take some action against club factory otherwise they will continue looting people. Need your help. Will be Highly thankful if some action is taken against this fraud site....

I am following up with this cheap club factory since 18th may for a small parcel only for 350/-. Club factory is only making me fool since one and half month stating they have not received parcel from courier company gati. I contacted to gati they were not having any parcel of mine. If this people has not delivered the parcel how can they debit money from my account. Club factory is a fool making company who takes money and do not deliver...

I have placed an order of t shirt and shoes, before 15 days ago. My money was also debited by online banking at the same time, now when their turn to deliver my products and they where saying that we have one item available in stock but the shoes is not available, this is going to be rediclous if the item is not available then why you put on web site.

Also now a days the app still running the same item on web page if it is...