Club Factory Complaints & Reviews

Mene jo gahra order kiya tha vo aaaya hi nhi or kuch alag hi aaya bohat bekar gagra bheja apne plz mere product return kro muj mere paise vapa kro mera order number so[protected] hai muje mera product return krna hai bohut jahda bekar gagra bheja hai so pls return my product mene yeh product mere number pe order kiya tha but ab return hi nhi ho rha h vaps...

Had returned an order on the 14th of jan 2020
And i was told that the refund happened on the 25th of jan 2020
I keep calling them.. They say it's processing and put my call on hold then cut my call
The original price was 499 and for the return they cut 90 rs from the price and the rest 409 is supposed to be refunded
They say 409 can be refunded and even that is not refunded....

Dear siri, /madam,

Good morning!!!

I purchased fobhiya international 15.6’ full expandable executive office file and a laptop bag on 28.01.2020 from club factory online.
I have been tracking from the purchased date. But from the past 6days it is showing pick-up-fail.

Pl take necessary action to send the product as quick as possible...

Order no : s[protected]
Order...

Didn't take any action till now. I need to return and get my money back for order so1857...

I ordered two products from the same company but only one product was delivered.
It shows that both the products are delivered.
Following the club factory helpline i applied for refund by selecting the option item not picked up and it shows in order to refund i need to return the item i don't even received the product how shall i return it i tried to contact club factory customer service through call as well as chat but there...

My Name: Rajitha
My City: Hyderabad
My State: Andhra Pradesh
My Complaint Against: club factory
Complaint Category: Fashion & women's wear
Claim Amount (Approx.): 1100
My Complaint Description:
I have bought a Women's Lychee Stripes Bag Tassels Slanting Shoulder Bag cost of 509Rs and Women's Lychee Stripes Bag Tassels Slanting Shoulder Bag cost of 299 and ALC Creation Women's crepe straight...

I have ordered a 2 dress pieces but cancelled it that becoz of the quality and dupatta being very small in size,.. And my refund status is showing that the money been refunded. It has been more than 1 month but there is still no sign of my refunded money. I am really unsatisfied.. I just want my refund back. Customer service is very poor. Screen shot of my complain and both refund status are attached with this mail. Had called up several...

I ordered one items from club factory on 11/01/2020. My order no. Is so [protected]. I received poor quality items and one so they said they will refund the amount. My refund id is sor[protected]. I received a message on that rs.716 is refunded but i didn't receive any amount. I paid through debit card sbi and my paytm transaction id is [protected]. It's been 20 days and i still didn't receive my money.
Kindly take action quickly....

I ordered a seiko shoes worth 1508 about 2 weeks earlier. The quality of product was so bad that i return the parsal and. And next day they came to receive a parsal. After that i realized that my product was worth ₹1508 and when i applied for return it becames 1408 and then as per the club factory return policy they deduct ₹90 from it. I had a chat club factory online customer service and they said. You don't have to worry about we will...

I ordered a dress from the club factory and due to poor quality, I returned the dress, now they are saying that you did not return the same DAS which we sent but I sent the same dress back. Please solve my problem by doing this. And solve the fraud that has happened to me. The details of the order are given below.
Order no is S[protected]
Order date is 05/01/2020...

I have purchased a watch from club factory and then i cancelled my order SO[protected].
They have update the refund status as paid and the refund is is SOR[protected]. But it's been almost 2 months i haven't yet received any refund. I contacted the customer support many a times but everytime they did false promis. They logged complaint but it was never resolved.
I have attached all the evidence. Also attached Paytm screen shots....

I want Invoice PDF and i have sent email twice to "[protected]@clubfactory.com". They have'nt responded yet. My situation is, I've ordered one Boat headset from Club factory app and now the headphone is not working. So, in order to claim warranty for my headphone, Boat company has told me to send PDF version of invoice. At the time of order delivery, club factory gave me paper invoice only. So i want INVOICE PDF of my order. Thats why i've contacted...

A cash on delivery nike footwear that is slippers ordered by me arrived yesterday but doesn't fits me properly...
I want to change the size from 10 to 11.
I don't want to return those slippers... Bcoz i like them a lot...
Icpuld not find replacement policy on club factory... Please help me with the replacement of the size from 10 to 11.
They are not even used by me... I want a bigger size!!
See in the picture......

Hi, please cancel my order, my order number is so[protected] and so[protected], i have ordered it a more then a month back and didn't get orders within estimated delivery date. Please help cancel this order as i will not be needing these orders as it was delayed and please help refund the amount i paid for
This undelivered orders. Thank you

Nivedita...

I order many products from club factory some are of bad quality. I order googles but club factory cancel my order and my order of rings and earrings it show delivered but i didn’t receive... I really disappointed by this app. This is totally fake... I waste my money 😡 even the delivery man gaurav gulati ([protected]) call for order but don’t deliver my order at my home😡😡...

I have placed an order for computer chair and paid amount and its so no.[protected] on 28.12.2019 and afterwards i have received only cloth in the place of chair and later i have made a phone call to the customer care and send the photoes of the received goods etc.,

But till now i have not received any response
This is cheating and in this aspect i will constrained legal action

Raja kumar
Advocatebr...

I sell products on club factory.. I have successfully delivered 5 order between 22 to 31 january 2020 as per their company payment rule my payment date was 5th of february but i haven't received my payment on 5th february then i contact club factory seller service through chat then they said it takes 2 days to get payment in bank account.. But 2days complete today is 3rd day but haven't received my payment... Now i contact them but they said...

Order number s[protected]
Date :03.02.2020 at 14.30.53
Tracking number[protected]
Order qty 4 nos. Rs 915.19 +98.77 = 1013.86
Received qty 1no only
3 nos not received.
Iteam : titan octane analog silver dail men's watch
Nk9322slo3 me 9322 - 1
Hsn 9102
Invoice no. 2029511gao6612
Invoice date : 04.02.2020 at 10.11.41
Total amount : 1014.00
Amount paid : 1014.00...

Ordered an item on 16/1/2018. Everything was going well then today i opened the app and saw that my order has been cancelled by club factory itself and there is no explanation about it. Also it is showing that the money has been refunded to me the way i used while making payment for the purchased product... Then i saw nothing is there in the app, such option is there to complain

Now my request that plz give my refund as soon...

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