Club Factory Complaints & Reviews

As i ordered an ear phn before 7 days and also made a card payment with it.. I can't track the order.. Did nt receive my order or else you should refund my amount.. You didn't do that also..
I got the shipping order as
So[protected]
.. But i cant track my order with this msg.. At the same time no proper web site.. Worst.. Never ever seen such this
I need my ear phn or you should refund my amount...

Hi team,

I have order the flax cotton half sleeved t - shirt not received and the status says it is been delivered. Its been a month now. Please find the order details below. I have been chasing them but got no reply. I would like you guys to take a strick action against this company as the order was placed in oct 2019 and now it's a high time my order number is as below

So[protected]...

Please place my order r refund my money i have every kind of details for my payment... Y u people cheating for customers.. I[censored] can't provide best service thn dnt start such fraudulent apps... From last two days my order is showing.. Unpaid the amount has been deducted from my account please don't make online payment for such fraudulent apps... I want my money no need to continue wth ur company. Please customers dnt make online payment in...

I ordered some products on club factory on 26th dec 2019 but i havent received them yet. My order number is so[protected]. The shipment status was last updated on 7th of january 2020.

The order is pending for custom clearance.

Extremely poor service. Not going to purchase any product from club factory ever. I lost my money. Kindky process the delivery of my purchase asap....

My phone number is [protected]. And my order id is so[protected].
Order date is 15.01.2020
Now its 23.01.2020
My order is tooo late.in track shipment is show pick up fail and no one call me for this parcel. Now i dont understand what is real problem... Please solve my problem... And when i call in club factory customer care then no response. Please help...

Complain nos. are as follows in the clubfactory system:- 835510 & 830714. I have been told that the complain number from their side shows the resolution that already the money have been transferred from their side. But after confirmation with bank & passbook update it is confirmed that no money have been transferred to any of the accounts....

I purchase boat rockerz 255 sports blutooth wirless earphone (Active black) boat 255. Order no s[protected], invoice no. 2014077ca00516, invoice dt 24/12/2019. And delivered date on 29/12/2019. But product i recived stopped working in around 15 days.
I contacted to boat customer service and submmited invoice. (Created complaint ticket no.927302)
Request to replace the earphone or refund my money
Thank u...

I ordered two icehockey skate for a crucial match to be on 25/01/2020. I ordered the skate on 12 january 2020 as delivery time shows 4 to days. But after 4 days the tracking status shows item in preparing process. So i contact the club factory customer care and they assured me to deliver the order by 20/01/2020 but i did received on checking the status it still shows item in preparing stage. I contacted more than 5 customer care executives...

Incorrect product delivered but still the order is shown as order under process by seller. I am unable to place the return request.

Product delivered on 22nd jan 2020. Still the order is shown as being processed by seller and the status is still not changed in the app i am unable to place the return request. Tried calling customer support but they are not at all helping out.

Order no : so[protected]...

Order id - so[protected]

Already 23 days over... Not received my order

Have mentioned the order i'd... It is in custom clearance for last 13 days... No status update or change

Delivery was expected in 8 to 18 days... This is not satisfactory... Also had paid the full amount

Expecting speedy solution to my problem...

This delay was not expected... Also there is no communication...

I have placed a order from cuttack odisha. The oder no is s[protected]. When ever i am checking order by tracking online, it shows order tracking not found or it is expired etc etc. I have already fully paid for the item ordered. Please tell me what is to be done. The company is not sending sms or mail. This is very horrible situation and it is embrassing to give order through this....

Placed order no so[protected] for one product on 1st december 2019 & paid amount through paytm. Club factory could not supply product up to 24th december 2019. The order cancelled & created complain ticket #865108, but regret to inform you that my money has not been refunded in spite of repeating reminders by mail & verbal to customers care executive. Till today (23.01.2020) my amount has not been refunded. Every time getting same reply we...

I have still not received my product ordered and paid on 17th jan.
There is no information about my order.
I have not been informed when i will get it.
I have already paid for it.
[club factory] the package for your order (So[protected] has been shipped by xpressbees ([protected]) from cf warehouse. Click here for detailed tracking info https://app.fromfactory.club/user_center/tracking/SO[protected].
Hoping...

So[protected] oder code
I have purchased a material with this order number as it is a law coalition and i want to refund it back
Notification has been filed the next day for material delivery. No one has come to collect the material yet. I am a frequent buyer of goods from the club factory. But now the club factory is losing faith due to this illness...

I have ordered a phone in club factory on first week of jan 2020. From the day o[censored]se, buttons were very weak and double typed the letters and after two days... Some buttons stopped working... I contacted them via facebook and mail, they asked for order number... I said them the number after that no response from them... I need quality product..

My order number :[protected]
Product : nokia 1600...

I have order a hoodie my order no so[protected] from clubfactory & i hav pay sum off rs.1000 n the order was cancle from clubfactory & the money i hav payed that was not refund.
I got the call from clubfactory customer care n he told me to give your contact num n after sum time i got the msg that sum of (Rs 10000) ws deducted from your account & the payment was done for clubfactory & i hav not done any shopping from clubfactory so how...

I have order a hudi from clubfactory & i hav pay sum off rs.1000 n the order was cancle from clubfactory & the money i hav payed that was not refund.
I got the call from clubfactory customer care n he told me to give your contact num n after sum time i got the msg that sum of (Rs 10000) ws deducted from your account & the payment was done for clubfactory & i hav not done any shopping from clubfactory so how can u deduct amt from my...

Ordered tracksuit but seller sended me pant and t-shirt.. rejected my refund showing fake product picture to club factory.
My order id:-SO[protected]
return id SON[protected]
Seller name:- Shree Radhe Krishna enterprises, panipat haryana.
Please help me as soon as possible.
Seller did this 2nd time with me...

Its been 1 month that my prodyct is jot delivered. Order so[protected]. Please look after it. I am waiting from past 1 month and winters is also gone now. Either give me a refund if you dont have this item of yours. This is really a bad service of yours. It was my first experience with club factory and look how memorable you made it for me.
Thanksssss...

Dear Sir,

Good Evening Sir today I am

complaining you to exchange my Scull

Candy ear phone because earphones

one side speaker is cracked and I

believe 100% on club factory . So

please do action on my complaint

deeply .

I grantly request you to exchange
my earphone.

Thanks

...