Club Factory Complaints & Reviews

Address: Chumukedima 2nd gate near Mount mary College, Dimapur, Nagaland, 797112

Website: club factory

I am unable to login or even view my orders and wishlist and its been some few days now.. And i have some orders yet to be delivered to me which i have ordered and paid as well but it says its delivery though i didn't receive any and i have to view my orders as soon as possible in order to receive my packages because i have already paid for all the items.

+3 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Plot no. 11 alok banglow sumukh society manda titwala east, Thane, Maharashtra, 421605

I purchase one casual top from club factory and gone through process and money debited from my account and i got payment failed but amount debited from my bank i have bank statement screenshot, what is this please give my money back.. First time purchase first only fraud whats the hell is this..

.   replace all

View replies

A

Anshu H Charlie

from Patna, Bihar

Dec 16, 2019

I got 4-5 messages of your item is delivered. I know my item is delivered. Only one message is appropriate. There is no need of so much messages

Reply

A

Aniket Dombale

from Mumbai, Maharashtra

Dec 16, 2019

Shoes not delivered on time time 4 december to 8 december2019 panvel black shoes and 350 rupees price. Aniket dombale

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh

Website: Club factory

I ordered a long sleeves woolen sweater from club factory but, it stuck in custom clearance and as i order it on 7 december and it's 15 december till now i didn't receive my order
My order number is (So[protected] kindly ship this order before 17 december due to some reason i need it or refund my money to my google pay account as i pay for it from google pay account mode plz reply me or msg me on my email or mobile number as provided as soon as possible.

+1 photos

View replies

K

Kamini Gatri

from Amritsar, Punjab

Dec 16, 2019

Mre account blance ni aaya

custom clearance issue - Comment #3607517 - Image #0

Reply

I

Ismailismu

from Thiruvananthapuram, Kerala

Dec 16, 2019

I didn't receive any call after booking my tshirt

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: tangadancha 2-105 bc colony jupadu bungalow nandikotkur kurnool, Kurnool, Andhra Pradesh, 518401

Sir im pikkili vasunarayana naidu i shoping nike back colur shot purchese payment done but product not contiune satuts failed coming what problem sir my upi reference id[protected] paytm[protected]@paytm [protected]@club factory please credited my amount 238.93 date and time 14 dec 2019, 11:27am my address tangadancha village bc colony house number 2-105 jupadu bungalow mandal kurnool district andhra pradesh 518401

+1 photos

View replies

A

Archana Chandraprakash

from Gauribidanur, Karnataka

Dec 16, 2019

I have ordered two products in club factory on 30th of nov. The delivery date shown is 15tg of this month but i could not see any thing on the section on my orders rather than please be patient.Can i know the exact date that when will i receive my parcel..

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110025

Hi,

I purchased nokia n73 mobile from clubfactory on 10 dec 2019 and received the product today i. E. 14 dec 2019. The product is a fraudulent item and has following problems
1. Missing original box
2. Missing accessories
3. Old and extensively used battery, exhausts in half an hour on full recharge
4. Keypad not working
Totally defective item

I contacted club factory customer support and he provided me invalid number and totally rude answers, plz find attached the screenshots

Riyaz ahmed
[protected]

Dec 14, 2019

Complaint marked as Resolved

Nothing done for my complaint yet

View replies

C

Chaudhary Ji

from Delhi, Delhi

Dec 16, 2019

I have purchase a powerbank and paid balance from paytm but it is shown that payment error and balance has cut

order# so221752322 - Comment #3607627 - Image #0

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My order no is so[protected], i ordered some under garment, out of which received a correct parcel, and the second parcel contains tshrt and a pull over which i never ordered, after complaining my wrong item was picked up but after that no information of exchange of item or refund. As my order was pre paid exchange of item or refund is still awaited. Neither mail is replied nor any contact is available.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chumukedima 2nd gate near Mount mary College, Dimapur, Nagaland, 797112

I have ordered two products beige coloured heels and long red sweater and its shown as received in the club factory app though i didn't receive any product yet.. So kindly help me out as i have already paid for the products because its been 20days as i have got the message as received though in actual i didn't receive any product.. So please kindly help me out

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: MIG 11 RAM GANGAVISTAR -2,, Moradabad, Uttar Pradesh, 244001

Placed on line order no. So[protected] on 27th oct 2019 and paid money rs 449.13 thru airtel payment bank. Order not yet complied with till 13th dec 2019. Club factory not advisiing if they supply or not. If not, why? What is impact on club factory as penalty for non compliance.?? I have also sent nunmerous emails to them, greivance section and rahul, but no suitable answer from them. Why not a civil suit of cheating u/s 420 be files agaisnt club factory??

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: No:6, 1st cross, gupta layout, ulsoor, bangalore., Ulsoor, Bangalore, Karnataka, 560008

Hello,
My order no so[protected] is taking a lot of time to get delivered. I would like the order to be cancelled. It is just saying that order is being prepared by warehouse and customer care are very irresponsible.
I have called the customer care of club factory and also had a chat with them. They are not doing anything about it. They are just delaying and not giving the exact picture.
Please cancel and refund my order.
Thanks.

View replies

N

Niti Shetty

from Gurgaon, Haryana

Dec 16, 2019

I have to return my order as it's not fitting properly
Order number - SO[protected]
It's a guest order
Website is not helping out. I have to return within 9days please help me

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello, i am mariyam shaikh from mumbai. I want to cancel my order so[protected]
Please cancel my order as soon as possible because i am not ready to pay for the order and i will not be available to recieve one. I didn't even verified my order through call. This order was placed by mistake. There is no portal available on sight to cancel the order even i am not able to connect through call, mail or text. I want to request you to please cancel my order as soon as possible in order to decrease the unneccessary efforts of company and mine too.
Thank you.
Mariyam shaikh
[protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: house no. 3983, upper ground floor.sainik colony sector 49, Faridabad, Haryana, 121001

I have ordered a product, i have received the same but quality of the product is very poor. So i requested the refund, while refund is done my 100 rs deduction being done which is not acceptable. If you would have sent the good quality of the product i would not ask for a refund. You improve your product quality. Order no. So[protected], please refund my 100 rs back.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Yamuna Nagar, Haryana, 135001

I've already made payment for seven products from which two products with lesser amount are delivered and for rest give it shows that payment is cancelled pay again. Whereas no amount is credited back in my account. How is that possible. Also no complaint no is there to talk even. My order no is so[protected], so[protected], so[protected] from which two less amount products are delivered.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered 2 items, a skirt and a t-shirt from the brand Vivient, on 2nd December 2019, order SO[protected]. The delivery date was 10th December. But I didn't get the product yet. In tracking id it shows, they need a redispatch, due to my problem (infact there is not such a thing) and they vl make a second attempt on Nxt business day.. The msg is on 10th December, and today is December 12nd.. I need the product as soon as possible, Bcz It was a credit card purchase, and I'm moving to dubai on 17th.. Plz reply me immediately...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had ordered for a pair of shoes on line from "club factoty". Unfortunately the look of the product i received is completely different from the picture of the pruduct. As such i want to return the product but unable to reach them in any way. I have been trying for last four days but every time the line gets disconnected, although i have received calls from this number before the product was delivered. I would request you to kindly look into the matter and advice/order them to refund the money.
Thanks & regards
Dipendra dutta
Fd-35, sec-iii, salt lake, kolkata-700106.
Ph: [protected]

View replies

V

Vincent Jacob

from Hassan, Karnataka

Dec 13, 2019

My products not received but i received message delivery sucessfully

Reply

Vincent Jacob's reply, Dec 7, 2019

my product ( watch) not received, but i received massage delivery sucessfully

Vincent Jacob's reply, Dec 7, 2019

my order no. package 2560728962 for so208113179
package 2560771517 for so208099278
i am not rececived the products but i received massage drlivery successfully, what can do..

Vincent Jacob's reply, Dec 7, 2019

my cell no.9841140274

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: N-37-10-100/2 Ayyapanagar, Muralinagar, 530007

I ordered 4 titan watches but i received only one watch. The one watch that i received is full of scratches with the back cover coming off. I had paid the full amount for all 4 watches. Now, i am trying to return the package that i received but the delivery guy is canceling my request. He wants some information from the club factory customer care. The customer care no +91 [protected] doesn't connect. I am having a really had time contacting customer care. I even wrote an email but didn't get any response. So i am writing this complaint.
I request you to kindly initiate my refund process.

The order number is so[protected]

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 5/66-1A butt Lane, St.Thomas Mount, Chennai 60016, 600016

My mobile number [protected]
Order id : so[protected]
Delivery : [protected]

As per return policy it is not possible to access

I could not attach photos whenever attach it is resuming to main page not accepted return

Please consider this mail reply for return acceptance.

My bank account details
Somasundaram v
Sb a/c no.[protected]
Indian bank
Alandur
Chennai 600016
Ifsc code : idib000a173
=
Bank: indian bank
Address: 259 m k n road alandur alandur post chennai
State: tamil nadu
District: kancheepuram (Click here for all the branches of "indian bank" in "kancheepuram" district)
Branch: alandur
Contact: 22330070
Ifsc code: idib000a173 (Used for rtgs, imps and neft transactions)

Branch code: last six characters of ifsc code represent branch code.

Note:
If not accepted this email and return my money, i may move to consumer court

Somasundaram [protected]

+5 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: hudco bhilai lig 234, 490009

Sir maine date 23/11/2019 ko sd card club factory se order kiya tha jiska parcel mujhe date 06/12/2019 ko receive hua. But maine use unboxing kiya to product missing tha. Maine turant customer care me complain kiya abhi tak mera refund unhone nahi kiya hai aur na hi koi resolution diya hai. Mere details is prakar hai

Name-yogesh kumar verma
Order no.- so[protected]
Order date-23/11/2019

Sir mai images...

+1 photos

Helpful

Found this helpful?

2 Comments

Address: Thoubal, Manipur, 795103

Hi! I ordered a wig on[protected]Order number: so[protected]. Its been more than two months and the status still says processing. I have already prepaid. This is very unprofessional. I want to cancel my order but cannot even do that. I have been buying from club factory many times. This is the first time this has happened. Please resolved this matter asap. Whether you refund or send my product. Asap!
Yours,
Rajkidsun

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have made payment for a power bank Rs 500, which is schedule to delever in hyderabad my package of order SO[protected], Tracking number is [protected] which is scheduled to deliver between 07 -12-19 to 11-12-19, I have not receive my product, as I have tried to contact the customer care, It does not respond me properly.
Please take the appropriate action and advice the respected authority either make delivery with in 1 day, as delivery date already over or if it unable to deliver the product than refund my money to my respected bank account through which I made payment.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 2 Candor Techspace Plot No. B2, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, Gautam Buddh Nagar, Uttar Pradesh, 201309

I order a product with order no SO[protected], but i am not satisfied with its quality of product I received so i want to return it. But it is not shown in my order list.but when I check by other account as guest order it is shown. So tell me how can i return my product?Please let me the producer and I want refund money, worst company and worst costumer experience. Fake company from China. Please don't use this website.
Hope to get proper guidance from this site as they are not replying on facebook too

Club Factory Complaints & Reviews

File a complaint to Club Factory

Club Factory reviews & complaints page 57

the app and products

Post your Comment

money debited from account but I got payment failed

Post your Comment

custom clearance issue

Post your Comment

nike shot

Post your Comment

order# so221752322

Post your Comment

no exchange of wrong item

Post your Comment

heels and long red sweater

Post your Comment

shoe ordered

Post your Comment

cancel order no so215868909

Post your Comment

cancel my order from club factory

Post your Comment

deduction of 100 rs for returning product.

Post your Comment

already paid for the order but status shows payment cancelled and even no amount credited back.

Post your Comment

didn't get the product, after the delivery date..

Post your Comment

I am complaining about the product I received.

Post your Comment

I order four watches but I received only one watch with scratches

Post your Comment

not accepted my return using app

Post your Comment

sd card missing

product not delivered even after 2 months

Post your Comment

in spite of making payment product not receive

Post your Comment

issue in return

Post your Comment

Related businesses