Club Factory Complaints & Reviews

I want my product to be delivered before 16th, because after that i'll not be in this town for 2 months, my order number is, so[protected], and had ordered this on 6th, can i expect this product before 16th at my place?
And like most of the times when i cancel or return my product i don't get the money back can you please let me know how that works?

Dear sir/ mam
My product not delivered but delivered team show me that my product has been delivered when i complained about team they take time to solve this problem but my problem not resolve not my product delivered at my address not amount refund in my account. Support team not provide me any delivery proof. So kindly take a action related this i complained many time.
I am attaching my last complaint response and order num details

I am tanu.
My order no so[so[protected]] and tracking no [[protected]] has been rejected... Product seller is sehar commerce private. Limited. From section nose ring item no jse[protected]n
I have paid money online.. Please refund the amount. It's been more than 5 days since i had ordered that. I want refund for that product. Please see to that.. I will be grateful for that ever

I purchased a saree which was looking very nice on line but the quality is so cheap that can't afford to keep it... Is it the problem of a customer that clubfactory guys have charged for refund. Of 99 bucks... Its highly ridiculous. Look at the other websites like amazon, they don charge for refund or replacement. Though it's not the problem of customer, y should i pay for clubfactory refund. Cheap website... I need my full amount off the product back.

Said item has not been shipped till today as they have given delivery deadline on 06/12/2019. Kindly arrange to give status of order or cancel the order and arrange for refund. Ordered on 18/11/2019. There is no customer care contact number & i am unable to contact. Request club factory to confirm whether they can dispatch it. I[censored]nable to dispatch, please cancel and refund.

Hello. Iam karthik. Actually i have slashed a product from your club factory, that was shipped on 30th nov and given expected delivery date is 4th dec. But it was not delivered yet. Please make sure that my product be delivered soon. My order no. Is
So[protected]. My tracking no. Is [protected]
Hope you will do justice to me in order to get the product. Thank you.

Mai jo complaint kar raha hun wo club factory se liye huye product ke liye hai jisca cost 1658₹ jab maine ye product liya vo to usko use karne ka baad dekha to uski quality jo online mai club factory ne apne website per dikha ya hai use 100 % alag hai or wo use karne ke bhi layak nahi jisse photos bhi acchi nahi aati hai tabhi se usi date 17sep usdin se mai ye return karne ki koshish kar raha hun jo koi bhi jawab nahi deta hai or ye product jara sa bhi use karne layak nahi to plz meri help karo mere pasise return hojye..
My name is rohit chhotelal chauhan
My order no is: so[protected]
My mobile number is [protected]

I have order 2 item of mi 4 band on 29 nov and received the delivery on 4 dec and also paid the bill amount on the same day but after opening the package i have found only 1 item. I have the vedio proof of opening the package. Please kindly let me know when i am going to receive my complete order or otherwise refund me my amount that i had paid extra.

I had raised a complaint for refund of the saree chanderi cotton i had ordered on 11 th oct
Please find my order no so[protected]
I had attached my hdfc bank statement and i got same reply that money has been credited
I see a credit on 15 th oct and debit on the same day in my account
I have not received any money
It's, been 2 months and nobody is cared to check and i'm getting robotic reply
Bindiya gopinath
[protected]/[protected]

I want to withdraw my refund money through banking but after filling up bank info verification code is needed but the number where it is sending is not my number.. Maybe i used it while registering but i use another sim card now..in my account info and google info i used this new number. I used to login through google and when i check my google account info the contact number i save is the one i use right now. How will i change this old number?

Hi

I had ordered a bose headset and it received on 4-dec-2019 and i have to return it as it a fake 3rd quality product, i ordered black and received white, there is no 3.5 mm cable, no user manual, seems some one was using it as well.

My problem is still shoing under 'processing' there is no option to 'return'.. Only 'cancel' is available.

How many days it will take to update the app? I paid 3100 as cod.

Thanks

I have purchased one saree which was not good in quality wise so i raised return request. Order was picked up on time on 1st nov and status was updated that pickup done. Next steps was delivered and refund which is not getting updated from the 1st nov to till date. Status is still showing pickup done only however i have followed several times with customer care and every time they are just saying your complaint no. Doesn't have any update wait for 1more week to get updates. Below are the 2 complaint no -
695710
727850

Please help me to get the refund amount.

I have placed an order so[protected], under which there were 2 packages. One package was delivered and the other package which has 3 products, total amounted to 1912/- still says "preparing by warehouse". It has been more than a month since i have placed the order. Still no sign of the product. The customer service keeps on saying "sorry". Please suggest what should i do now.

Hi,

I have ordered Wooden Fancy Zigzag Wall Mount Floating Corner Wall Shelf through Club factory on 27.11.2019 - Hrs 18.34.19.

The payment of Rs 1173.09 has been debited in my account . But I didn't received any parcel or cash back .

Please find the transaction details below

[protected]:34 27-Nov-19 9999 BILLDESK-RKVB[protected]-[protected] H.O Rs .1, 173.09.

I bought it from club factory at 800 bucks .beliving i am already a user of boat brand products at starting it was upto satisfied its totally original as per boat brand rules (packaging and product features and details).
but soon i was getting mad it was geting disconected. then it stoped working on left part. today i register it to boat complait forum got a ticket number 825321. but when i called the boat customer care they said clubfactory is selling fake products i asked how do i belive that my product is fake.???
they said we do not sell any items to clubfactory i was really sad as my birthday is on30 dec. this was a birthday gift to me from a dear one. . i would be sad n depressed to tell him/her about this . i havent tampered the product yet.
n now its sight is making me angry and furious. atlest if club factory is selling fake products they should inform the same as we as customer are getting cheated.
as an indian citizen and as per the furinig and raging situation going onn. i will definately find out who is to blame for my just 800/bucks. n may murder the same founded guilty

I want to return my order that has been delivered to my home as it is different from as shown in picture of your website. I want my cash back as soon as possible. Please return it. Also the quality of product is worst. My order no. Is so[protected]. I wanted to return it earlier but the website shown no. Information of my order so i was not not able to cancel the order.
Please return it.😭

I want my products till 6 december, as i have order these products for a function and function is on 7 dec and i won't also be able to take the order then. According to shipment track record the approx date of delivery is 10th dec, but please try if these can be delivered early, i need these products.
Please reply the status on my provided gmail id.

As per club factory site information my order no. So[protected] has been dispatched with id no [protected] via expressbees courier co. On 29.11.19.
Fate of the order still not appearing on expressbees site while tracking, i sent two mails to expressbees but it is unfortunate none of the mails replied by them.
Pl look into the matter and let me inform accordingly.

Jayant parmar
Ahmedabad-380024

Please cancel the delivery of the product. The product number is good enouch and seems best. The product number is so[protected], a bag. As i may not be available during the delivery date to receive the parcel hence please cancel this request. Once i will be available will order again. I am a regular customer of you who keeps buying stuff from club factory but sorry for this time due to my unavailability.

I had ordered for a chiffon sleeveless top - so[protected] on 16th nov 2019 and it was supposed to be delivered by max 20-24th nov. The amount was deducted from my credit card immediately but till date the product is not shipped also. I am in loss of that amount for so many days.
Now when i would want to return back, club factory will take return charges which i am not ready to pay for their own fault.

My last 2 orders, i had paid the return amount and when i withdrew the balance amount the conversion charge from usd to inr because of which i got the amount lesser which was also not informed to me initially.