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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Mar 15, 2026
Complaints 5547
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1154
Unresolved
4393
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Club Factory reviews & complaints page 67

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L
Lokesh@7799
from Mumbai, Maharashtra
Nov 23, 2019
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So[protected] this is my order no. Which i order on 13 nov 2019.. For which i do online transaction and i get shipped msg on 16 this nov bt still it's 23 nov and i can't get my product. Though they told me that it will be delivered in 3 to 4 working days bt till now i didn't get it... And after that i couldn't track my order also.. And also it wouldn't shown in my orders list..
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    T
    Thartius Bindhu
    from Chennai, Tamil Nadu
    Nov 23, 2019
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    Address: 600017

    I placed an order using the link
    https://m.clubfactory.com/product/2607672?utm_term=WSS[protected]N&utm_source=wh...⇄ (Size xl)

    I paid and received message from bank

    Ur acc#400021 is debited with rs.1147.96 for txn at clubfactoryapppaytm card#xxxx2265. Acc bal. Rs.+15437.85. Customer care:[protected], 2383343-tmb

    But didn't get confirmation message or mail from club factory
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      S
      Shubhangi Meshram
      from Mumbai, Maharashtra
      Nov 23, 2019
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      Address: 444606

      I purchased 1 dress from club factory but i cancelled my order, i paid online payment 1467 but it's not refund till now, i called today on this no. [protected]. He gave me some instructions for refund, but he can't refund instead of he debited my 14000/ from my credit card account, so please help me now which prosser i have to do, please tell me, where i have to complaint
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        N
        nikhil@nixx
        from Pune, Maharashtra
        Nov 23, 2019
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        Address: 305 B,suratwala mark plazzo near hinjewadi, pune,411057, Pune, Maharashtra, 411057

        Recently i have placed an order for a tshirts worth rupees 695 but have not yet received any confirmation sms or email about it.
        The amount has already been debited from my account.
        I have no tracking clues as well. I tried various way to get info about my order, called customer care of the company but all in vain.
        Kindly look into my issue and resolve it as soon as possible.
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          M
          Mohitjain123
          from Mumbai, Maharashtra
          Nov 23, 2019
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          Address: online site, Sagar, Madhya Pradesh, 470002

          I ordered boat rockerz 255 bt from club factory but product deliverd duplicate, my order id is so[protected] and i want to return this product please let me the procedure how to return. Club factory site not showing refund option
          Please let me the producer and i want refund money, worst company and worst costumer experience fake company from china. Please dont use this wepsite hope to get proper guidance from this site as they replying on facebook too
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            M
            Mohitjain123
            from Mumbai, Maharashtra
            Nov 23, 2019
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            Address: mumbai,india, Sagar, Madhya Pradesh, 470002

            Sir, maine club factory se boat rockerz 255 bt order kiya company ne duplicate blutooth deliver kiya or ab usme refund ka option bhi nhi hai, club factory ki site se maine order kiya tha meri [protected]@gmail.com hai 998rs ki blutooth hai or 100rs. Delivery charge please mera order refund karwaye ya original product mujhe deliverd kiya jaye, thank yo
            Nov 23, 2019
            Updated by Mohitjain123             mera order no SO[protected] hai
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              N
              Naeem 2210
              from Delhi, Delhi
              Nov 23, 2019
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              Address: New Delhi, Delhi

              Had had purchase bluetooth headset por-927 but they had sended a wrong item hbs-730
              Now i want to return it back
              But the return option is not showing
              I call customer care number [protected]
              But the number is invalid other person receive my calls
              And i also try to chat with customer care by club factory app
              But they didn't response me
              I am hope less
              I don't know now what should i do
              Pls help me sir
              Nov 23, 2019
              Updated by Naeem 2210               And my order number is.. SO[protected]
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                A
                ashishkr12
                from Delhi, Delhi
                Nov 23, 2019
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                Address: 60 mashjid lane bhogal, New Delhi, Delhi, 110014

                I am first time order on club factory. I oderder full sleev huded neck shirt order number this so[protected]. Today courier person deliver my order but when i open my parcel packet then find wrong product. I find a the bad t-shirt. My products huded neck shirt.

                Mobile application it is showing zero paid order.
                Please let me procedure and i want refund money, bad experience with club factory first time order.

                Thanks
                +1 videos
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                  T
                  TrueRayyan
                  from Mumbai, Maharashtra
                  Nov 22, 2019
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 421302

                  I order a sunglass on 5th nov. It was promised to be delivered between 13 nov - 23 nov. But after order there haven't been a single action taken by club factory. Order hasn't even dispatched. No tracking order, nothing. This has a lot of affect on me personally. Please resolve the issue as soon as possible. This isn't the first time club factory has something like this. There play store review is flooded with complaints of order not being delivered. They are running a scam in india. They are looting innocent uneducated people, who don't know what to do of they don't receive order. This is issue is much bigger then me. You should i big step and remove club factory from india.
                  Nov 26, 2019
                  Complaint marked as Resolved 
                  Order delivered after 25 days. Cheap quality not upto the standards of what was promised on website.
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                    A
                    Anurag Brown
                    from Mumbai, Maharashtra
                    Nov 22, 2019
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                    Address: Jabalpur, Madhya Pradesh

                    You guys have worst service my package was supposed to be here on 15 november there's no updates given regarding it, i made online payment it's over 10 days of delivery date i didn't received my package nor any updates really disappointed and helpless because the customer service number is useless they never picks the phone just don't know how to get my money back
                    Order no - so[protected]
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                      J
                      Junelina Kharduit
                      from Aizawl, Mizoram
                      Nov 22, 2019
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                      Address: East Khasi Hills, Meghalaya

                      I was supposed to receive my orders by 12.11.2019 that was the estimate date. Now the tracking of my order has stop responding and the carrier's phone number is empty. Really disappointed and this is not the first that it has been happening but probably this is the worst that has happened compared to the other orders. The delivery of my order is taking forever. From what i calculated it's nearly a month now and yet they said "within 10 days delivery".
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                        W
                        woodtonsmithy
                        Nov 22, 2019
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                        Address: 6 Miil Gardens, Woodton, nr352nr

                        Our order no so[protected], shipping no jcs[protected]in.
                        We ordered this on 18th october the parcel has not been received and the tracking comes back with nothing, your phone no 01206 — does not work. We have sent an email with no response. I think this is a dreadful service and will be making our experience with you known on the web if we do not hear anything back from you.
                        Jonathan
                        Email [protected]@btinternet.com
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                          K
                          Kajal Purani
                          from Vadodara, Gujarat
                          Nov 22, 2019
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                          Address: 9/119, PARISHRAM PARK, REFINERY ROAD, GORWA, VADODARA, Vadodara, Gujarat, 390016

                          (1) order no. : so[protected]
                          Order date : 09/03/2019
                          Order value : rs. 1, 241/-
                          (2) order no. : so[protected]
                          Order date : 09/03/2019
                          Order value : rs. 478/-

                          Payment mode : google pay
                          Upi transaction id :[protected]
                          Payment amt : 1, 718.67

                          This has reference to above subject, please note that i had placed 2 order online on club factory. However i had received only 1 order and till date i had note received items against order no. So[protected]. From last 2 months i m asking for refund from club factory but they are not refunding my money. I had tried many times their customer care for refund but they are giving just fake promices. Please help me
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                          My order has not been come to my house it is showing it will be returned to multiple fail attempts
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                            U
                            Uma Karthi
                            from Kovilpatti, Tamil Nadu
                            Nov 22, 2019
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                            Address: A6, Anna Nagar, Thoothukudi- 628 002, Thoothukudi, Tamil Nadu, 628 002

                            I am ordered sofa set coffee color of rs.1243/-, on 05.10.2019. Delivery is too late on 23.10.2019. Delivery is sofa set cover. So i am not satisfied this order. So i am returned the ordered and cancelled. Amount already paid in google pay options. But i cant refund till date 22.11.2019. So please handover the pay of rs.1243/-.in bank transactions.
                            View replies
                            Dear Inspector
                            I am Naman from panipat HR 06
                            I have not get the product today is 22nov Friday and they have mentioned me that product will reach before 15nov 2019 but the product has not yet reached
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                            Rachna Popli's reply, Nov 22, 2019
                            There is no support of anyone plz help me
                            What's your problems
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                              B
                              Babli saha
                              from Bengaluru, Karnataka
                              Nov 22, 2019
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                              Address: Bangalore, Karnataka, 560076

                              I wanted to return the product due to size issue. 14th november 2019 i got the order and after receiving the order on that very day i applied for reverse pickup. They scheduled the pickup by 15th-18th november. After 18th i got a message that my pickup has been delayed. So i called their customer care 3 times and they assured me that somebody will come and pickup. So now its 22nd november i haven't heard from them.

                              Register name - babli saha
                              Product tracking no[protected]
                              View replies
                              I buy 2 lehenga from club factory and i am very disappointed with the product as i don't get duppata with that and the product is worst i just want to return it back back but the customer care no. Never get connect and their is no other option to do any conversation directly with the club factory. .

                              My order no is SO[protected]
                              AND
                              SO[protected]
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                                J
                                JAYANT PARMAR
                                from Mumbai, Maharashtra
                                Nov 22, 2019
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                                Address: 560/3491 Gujarat housing board, Opp Bapunagar Police Station Behind Bahuchar Mata Temple, Bapunagar, Ahmedabad, Gujarat, 380024

                                Club factory order no : so[protected]

                                Dear sir
                                I had ordered for leather shoes from club factory order no : so[protected]
                                On 29/10/2019.
                                Tracking of the order still showing to be delivered between 6th, nov19 and 16th, nov19.
                                As on today, the current status since 4th, nov2019 is "part of your order is delayed, we will ship once we receive it"
                                Moreover, cancellation of order is also blocked"
                                I have made complaint to the ministry of consumer affairs, govt. Of india in this regards.

                                Jc parmar
                                E-mail : [protected]@gmail.com
                                View replies
                                I placed an order - [protected] on 20-Oct-2019 which is not yet delivered as on 21-Nov-2019. I contacted their live chat which is also useless 😡 similar to Club Factor.
                                Is their some authority who can look into this issue and fire those ops members who do not care their company repo.
                                Reply
                                Not received the order for JBL Headset JB -BT30. placed on 13Nov2019 and paid through paytm Rupees Five hundred seventy nine only. Please look into the matter.As I have to gift it to my grandson as a children's day gift. Really I am very much sad by the services given to me by Club factory.
                                Reply
                                Shantilal Agarwal's reply, Nov 17, 2019
                                Please look in this matter as soon as possible.
                                My order no SO[protected].
                                Tracking no-[protected]
                                Item name-JBL bluetooth speaker
                                Order date-24 oct 2019.

                                Order dalay and very bad servise clue factory.
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                                  V
                                  Vinayak Bagul
                                  from Mumbai, Maharashtra
                                  Nov 22, 2019
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                                  Address: A24/25, Room No.1, 1st Floor, Meher Niwas, Sector 15, Vashi, Above Mama Pan Shop, Mumbai City, Maharashtra, 400703

                                  I ordered yellow jacket from club factory. But colour is worst and size too.
                                  My order id is so[protected] and i want to return this product. Please let me the procedure how to return.in mobile application it is showing 0 (Zero) as paid order.
                                  Low quality material used. Not proper fitting.
                                  I want refund money, worst company and worst costumer experience.
                                  Hope to get proper guidance from this site as they are not replying on facebook too.

                                  Thanks
                                  Nov 22, 2019
                                  Updated by Vinayak Bagul                                   I ordered A half sleeve Shirt from Club Factory. But the fabric is worst and size too.
                                  My order id is SO[protected] and I want to return this product. Please let me the procedure how to return. In mobile application it is showing 0(zero) as paid order.
                                  Low quality material used. Not proper fitting.
                                  I want refund money, worst company and worst costumer experience.
                                  Hope to get proper guidance from this site as they are not replying on facebook too.
                                  View replies
                                  I ordered ear phones but it showing 3999 rs but 93 % offered but it's fake I will complain court this is very worst experience I received ear phones quality worth 100 rs I will complain about total club factory I will shut down you guys are ceeting with peoples I want jbl original then not give I will complain to court I am very disappointed
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                                    A
                                    Aarti pathania
                                    from Mumbai, Maharashtra
                                    Nov 22, 2019
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                                    I am really disappointed by the carelessness ofclub factory team. My order no. So[protected] was placed on 6th october 2019 but one month has been passed and still there are no signs of the delivery of product.
                                    Either i want a refund or deliver my order as soon as possible

                                    I have already done the payment through paytm so if they are not able to deliver it atleast refund my money

                                    I want a quick action about it as soon as possible
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                                      L
                                      Loveleen Gill
                                      from Mohali, Punjab
                                      Nov 22, 2019
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                                      Sir
                                      This is with reference to order place by our side regarding track suit it delivered to us on 21 nov.2019.
                                      But when we had opened the box it was not that track suit that we had ordered and the size is also small
                                      So i request u to plz replace it before 24nov2019
                                      Being ur regular customer i had not expected this type of service from your side
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                                        R
                                        Rachaita Rana
                                        from Mumbai, Maharashtra
                                        Nov 22, 2019
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                                        My order :so[protected] is not received by me yet. The payment has already been made. I ordered it on 23rd oct 2019 and eod was 10th nov 2019. Tracking no. Is [protected]. I have called the courier service number provided in my account and theu messaged that they have not received my shipment from the merchant.in the tracking it is showing under customer clearence for a very very long time. No information i have about the shipment... How much more delayed it is. You should atleast inform about it or refund the money if some problem is there.
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