Club Factory Complaints & Reviews

I kept return request on the i received my product aa the product i ordered is 3xl..n received 4xl...on the12 nov..order id...SO[protected]
N the order same i kept return requeston the same day i received the order bcoz the ordr i received was totally damaged n torn...on 14th nov..ordr id. Is SO[protected]
N the ecom delivery boy came n picked up2 products by saying uzthat we hv kept return request...he picked up the products on 17th nov..sun aftn...n today is 20 nov...n whe i opened for 1st time cf today i recivd msg that the seller has cancelled ur return request...n while contacting the cf support the othr return order SO[protected] also canceld..by gettimg msg that the seller has cancelled ur return requesr...when again contatced to the cf support...they said today on 20th nov..mng i keptt return request...nboth the products...products were picked up by courier boy..n nw shows that the courier boy will pick up ur order...now the problem i dnt hv products...then were are my products???all products i receive are damaged r defective r not working...what to do with the produ rs so i hv to return..the producg as there is no other option...jst club factory calling rjey says call courier service...thwn calling courier service they zays call ur shopping app sute...then where is my ordr??

I had placed an order on 4th November from club factory and 20 November oassed already today still there is no sign of evn shipping by the warehouse.
I called customer care and spoke to tyem so many times they told me after waiting for many dayd fine u can cancel we cant provide you any information, why would i have bought something i never wanted and never have been bothered about it.
I don’t understand the way they work I ordered 2 products one was completely diffrent from what they have advertised right the the cloth to size print and everythng i returned that weeks passed neither i have got my refund for the same they are simply cheating people nothing else.

I have different type of shoes which are not as per photo shown with order. : SO[protected]. Perhaps I have taken trial but these shoes are not comfortable as my knees are started to pain after use. I have called to customer care, but no satisfactory reply received. Please replace the shoes as early as possible as per photo with order. : SO[protected].

I have an ordered at 01 NOV 2019 but it's not delivered till date .

My order number is SO[protected] . My order show Processing and payment has been made. But i am not able to track my order. The club factory customer service doesn't ever answer my call.

I want to know where is my order.

And no details of it with the courier service.

Sehar industries should respond to this and take responsibility for the delivery. Sehar don't have any contact details in any websites.

Need my parcel immediately.

I ordered from club factory
My order no. : SO[protected]
Item shipped on : 24th October 2019,
Went in customs clearance on 27th October 2019,
Its more then 20 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order or initiate refund as soon as possible. Its too late.
Please find attached screenshot.

I ordered a pair of bose ear bud vide order no: so[protected].
The order was delivered on 19.11-2019 and I paid cash to the courier guy.
To my surprise a wired head set of inferior quality has been supplied.
I have tried the customer care number: [protected] but the number is also a wrong number.

I will file a criminal complaint against directors for cheating and holding the money by sending wrong product

Dear sir/ ma’am,

I’m writing this complaint about a delayed delivery from club factory, ordered on 21/10/2019
Order number: so[protected]
It’s showing in the app that my ordered products are under custom clearance. I have already paid through a debit card. It’s been a long time and i’m not getting any information about it. When will i get the products delivered??

I got a call from [protected], he was saying ma'am i am calling from club factory. I have a prize from club factory when i refused he is taking nonsense abuse words. Please take some action for that and keep your security tight. I want immediate action otherwise i'll post on social media.

That guy is fraud.. Called me twice... Talking abusive, take immediate action please

Awaiting for your revert.

Hii my self rushtam. I order a combo pack of t-shirt rs. 480.02/- dated 18november2019. I dedected my payment threw payeem under upi no[protected]. There is no any order no received for this. I send u the payment deducted screen-shoot. My mobile no is -[protected] & [protected] & mail id is is [protected]@gmail.com and [protected]@gmail.com pls solve this matter soon becouse clubfactory is very reputed firm.
Thanks
Rushtam

Hello, i'm mr. Shrisha shetty
Order no - so[protected]
Tracking no -[protected]
I ordered ben martin jeans n ben martin kurta from club factory n paid 1298 online but on delivery i only received jeans n kurta was missing from parcel but bill had both charges
It was shocking i called d seller but no response maruti enterprise, i called club factory call centre no response
I want refund for missing product of rs599 immediately

Ordered product from clubfactory and on 20th november 2019 under order number [protected], it showed status as delivered however no one contacted me neither delivered it as i live alone and there is no one to collect it as well.

I tried connecting their customer care but they keep call on connecting mode for 30-45 minutes without a single response.

Tried connecting on chat as well but the customer care person is unable to understand and just giving one answer that product is delivered.

I have ordered memory card via club factory and when I opened parcel memory card is not present inside. The cover was already open and it was well packed inside two covers but memory card was not present.
Invoice number: 20/02BLF0586835
Invoice date: 14.11.2019
GST Registration no: 29AAHCC7301E1ZV
Seller: Credulity Solutions Private Limited
GroundGloor, 13BBlock, Embassy Heights, Magrath Rd. AshokNagar, Bangalore, karnataka-560025

I have ordered 2 pairs of earrings from club factory on 25 Oct 3019and made online payment and it showed that the estimated dellivery date will be 12 Nov 2019 but till now i didnot received any order and my order number is SO[protected] and from the last 15 days, the tracking details show that it is under clearance and i dont know where my products are exactly.

Hi I'm Pavani

Im unable to cancel the order through the app or website. I want this order to be cancelled ASAP. Here is the Order Number: SO[protected] .

The website or APP doesn't give me an option to cancel.

The shipping address is incorrect, so please CANCEL THE ORDER. The customer service doesn't work, email or call is useless. Hence posting the message here! Its horrible that we don't get a chance to change shipping address or modify the order. SO PLEASE CANCEL THE ORDER IMMEDIATELY!!

EMAIL ID: [protected]@gmail.com

I am sayyed shadab from mumbai i want to cancel my order as much as possible because i wasn't available there my order number SO[protected]
Please cancel my order as soon as possible because i am not ready to pay for the order and i will not be avaible to recieve one. I didn't even verified my order through call. There is no portal available on sight to cancel the order even i am not able to connect through call, mail or text. I want to request you to please cancel my order as soon as possible in order to decrease the unneccessary efforts of company and mine too.
Thank you.

SAYYED SHADAB

Product in club factory app and the reality of product its completely different quality is worst and design it sucks. Infact i would admit that its making money by fooling innocent citizen they are fraud they say it cf verified why they are verifying this kinda of worst quality. Its just that they want to make money by fooling people. Despite of money shortage i order the product because they have great tv ads and even the quality of the product and design was looking awesome in their official and verified app. They are looting us by giving us a false hope that the product which we choose from their apps are awesome its really sad to say they have lost their status. As a good online shopping app i will take this issue till consumer court

I was ordered female casual sports shoes on date 22 October 2019. But till a date I did not get my order from them. I was played amount of the product through the online payment method.
I was also called to the costumer care regarding this problem but they not given proper solution of my problem. Now I dont want this product because of the late service. Please refund my amount that was I paid at the time of ordered.
Order no. SO[protected]

I am padmakrishnan. In my order number: SO[protected], there are two dresses that I have bought from club factory and the product seller is Kalki Fashion. They delivered me only one product (Westchic dark green top) whereas the other one (Westchic Peach AZIZA long dress) has not been delivered. I have paid money online (Rs.749). Now I don't have the product with me and no refund. It is their problem as a customer I want my money back.

Sir, this is the first time I using club factory.first i used in a private browser.there i ordered product(so .[protected]But I felt it not registered.so i install ur official app and order the same product(so[protected].Now i received message that both orders were dispatched..I don't know what to do..Please kindly help to cancel one of my order

I have ordered one jeans from club factory for rupees 1069 but they have delivered me 2 jeans so i have to pay rs 2138 for rubbish jeans and they have not shown any information regarding second pair of jeans in my order so I request you to pickup up your both jeans and refund me money I am not really satisfied by the product by hook or by crook I want my money back