Club Factory Complaints & Reviews

Club factory is trying to make me a fool, they are saying that the payment has failed from my gateway but, through upi i paid and has sent all the transaction number of the same. These people are just frauds, they should not be allowed to emerge into indian markets. I am attaching all the proof photographs for reference. My order number is so[protected], ordered on 11th november 2019 through upi....

I have purchased shoe from club factory but the quality and size of the shoe was having problem. I tried to return the order but it could not happened due to non availability of return option.
I had a chat with customer care and spoke to them on call but nothing happened. After having chat with amreen nothing is helping me to return the order. I had booked the product as guest account.
Request you to help me in canceling the...

I ordered bluetooth headset in app of that particular website they showed less price bye saying as an offer price i purchased it. But in real they sent me a used product plus its not working.. Immideatly on the same day i called to customer care they said just return it we will refund. Their agent came and took it with in 3 days only... It happened before more than one month ago.. I paid 1040rs they mentioned you get 940 as refund.. Till...

I tried placing an order for product no. Wwh[protected]n
The money amounting to rs. 650 was deducted from my sbi account but club factory showed that the payment had failed. I expected the refund to be generated then and there but neither was my order visible not has the money been refunded. It's been 7 days already. Every time i contact the customer care, they tell me to wait further.
I have submitted proof for the payment to...

I ordered a product power bank but it is not working when i am looking for returing but there is no order in that paid order
My order number so[protected]
Soo take your item and refund me
Its seems your site is fakee i ordered a power bank but it is not working and it is not appearing on paid order and i am not able to track my order and i am not able return it
Tell me how to return itt quiklyy...

I have ordered one product on 10th Oct 2019 and still not delivered its almost a month. The shipment status shows preparing and saying please be patient. How can you guys expect patience after one month delay of delivery and customer care number not able to reach. Pathetic service by any online platform worst experience
Dear club factory if possible please help to deliver my product
Order no. - SO[protected]...

Dear customer, congratulation, you have product order from CLUBFACTORY.COM(PVT.LTD) TV SHOW out in CLUBFACTORY.COM(PVT.LTD) COMPANY, your name to open lucky draw MAHINDRA XUV500 CAR cost RS. 16, 96, 000.00 you have received two option 1st option - MAHINDRA XUV500 CAR 2nd option - CASH 16, 96, 000.00 After registration.", "more information contact me.
Email address - [protected]@onlineluckywinnerport.com, , ""
Website - http://www.onlineluckywinnerport.combr...

I ordered my 3 items at the club factory on 23 October2019. Whose delivery date was given on November 10 but till now my order has not reached my address not is showing any tracking of shipment, then what should I do when I have made the payment online, please club-factory me Some will answer whether I will get my item or not.giv a customer care no.if club factory dont delivered my items den plz refund my money in my account. I can not weight,...

Dear sir/madam,
I ordered two products worth 1 rupee each from clubfactory but i didn't recieve the products. I got the message that delivery done successfully, but the delivery boy didn't came to me and i didn't get the products. So please look into this case of scam to me by delivery boy.

I did not receive my two products.
Awb - [protected]
Awb - [protected]

The courier boy did not come...

Hi team,

Order number: so[protected]
I am awaiting a delivery of the product since 29th of october, it is still not delivered. I have a flight tomorrow and need to get the shoes asap.

I called the customer service agent, rahul picked up the call and rudely disconnected without providing the required details.
He was not having basic customer service skills and started shouting at me when asked about...

I booked an order and i recieved today on 12.11.2019 now i want it to return back. Now the problem is the mobile no entered wrong by company and than called me on my alternate no. It was cash on delivery order and i also paid rs. 472. Now i want to return and refund my paid amount.

My order no.-so[protected]
My mobile no.-[protected]
Printed mobile no. On order is -[protected]
My alternate no.- [protected]...

I have ordered sandal on 11/11/2019. Please cancel my order because i have ordered the item twice due to technical error with my card payment. Order no is so[protected]. Please make it order cancel. Make it as soon as possible and refund my amount back. Make it as early as possible and intimate me through mail or meg or call once the order been cancelled...

Hi,
I have purchased two item from club factory on 12 nov 2019 and payment gateway is showing payment failure, but my money has deducted from my account. Please help me out l want my money back asap. Transaction id i can provide-[protected]. Also there customer service number is not active to listen my complaint. I don't understand why it is showing in there website, if it is not working...

I never purchased such a worst material and changes in colour, totally different from your website photo. Kindly refund my amount... ([club factory] package [protected] for so[protected] has been delivered successfully. Please rate our service through this link: https://forms.gle/ejz5BoAxMWHQbRrK7. thanks for your support...) i informed the agent immediately after seeing the product.. He says he deduct the amount from the order amount. Is...

I ordered 2 items holding order no-so[protected] & so[protected]. It was supposed to be delivered by 3rd of november 2019. Today's 12th of november and i have not got my order yet.
I called club factory customer care but was not helped properly instead they gave me their courier service number i called e.com express many times. Every time i called they gave me another date of delivery. What i experienced was super carelessness and procrastination.br...

My order no.Is so[protected] is not delivered but i have got delivered message. Estimate time is over and also i have paid full amount by net banking. Please deliver my kurtha or refund my amount. I called so many times but they did not
respond to me. i think they are cheating me. 9th November was bank holiday but i have given bank address to delivery the item. courier boy did not call me and meet me on that day but i got message on...

I brought sunglasses through "Check out as a guest". This is my Order no SO[protected]. I paid 790Rs for this. But, It is too worst and it is not a original product. So I want to return this. But there is no option to return this product. Now I want to return this guest product. So can you please let me know how to return and how to get back my money....

I have purchased shoes from your site, it was cod, so when i paid the amount, i found quality of product was third class. The product which is showing in pic is very much far away. I want to return this and calling the customer care, but no help is found. There is no option of return on the app.
My order number is so[protected].
Package detail — awb[protected]...

Hi

I ordered from club factory
My order no. : so[protected]
Item shipped on : 28th october 2019,
Went in customs clearance on31st october 2019,
Its more then 9 days order stuck in customs clearance,
No update, estimate time is already passed.
I called cutomer care many time but they always saying please wait more days but not clearly giving estimate time to me. Already half month gone.br...

Dear sir,
Please return my product because i have order a realme wireless bluethooth earphone but which is i ordered haven't received the same. This is different product received so i want to return this. Unexpected delivery.

Please resolve this or contact me on [protected]

Order no - so[protected]

Regards,
Dharam prakash mishra...