Club Factory Complaints & Reviews

I got a message from club factory that u r the winner of tata safari strom. I saw and lived. But one person has called me and convenience me that no really u win car on club factory and told me to pay for registration k i paid 3000, den when he received money he call back and say pay for insurance 16200 and take your car den i paid the money, next he call me and said that pay for transport 10000 that also paid, next he called me and said...

The undersigned received the mobile set of the brand nokia (Refurbished) of which the order no was so[protected]. It was delivered on sat, 9 nov 2019 at 1600 hrs but was returned at the same time with the delivery boy. The shipping address was c/26 bharat mahal, thane 400603. We wished to cancel the order but it said it was already shipped. So, we returned it at that time as soon as we received it. Hence a request to refund the amount at the...

My tracking id is [protected] and my order number is so[protected].
My product was shipped on october 28 2019 at 5.34pm and it's stuck at customs clearance. And there are no new updates. The estimated delivery time had already gone. Either you refund for my items or deliver it as soon as possible. It's still under processed. How many more days will it take....

I had placed an order for rs1190 on 22/10/19 and was suppose to be delivered before 9/11/19. Today on 11/11/19 i tried reaching customer support in vain. Courier partner is saying they just generated tracking number without actually receiving the product from club factory (I have call record). The app doesn't have an option to cancel or request for refund. I feel cheated and i need help regarding the same.. Order number : so[protected]...

I had placed an order on 22/10/19 and was to receive it before 9/11/19. I tried contacting customer support in vain. Courier partner expressbees say that they generated tracking number with even receiving the parcel and hence i must contact club factory directly. There is no number i can call or have an option to cancel and request refund through their app. Chat option has a robot giving out pre formatted text. Order number for rs1190 : so[protected]br...

Hello,

My order number is s[protected]. I have not received my order yet. I had to receive it by oct 10th.

I want my money back. I had called the customer care and they registered a complaint (Complaint number 548329) they asked me to wait for two days and i almost waited for 2 weeks and still there is no update.

Please cancel the order and refund my money back.

Thank you
Disha...

Hello, i have received a refund amount off 9.92 usd in my club factory app, it is showing, that it is successfully withdrawn, however i have not withdrawn any amount, if so, i need to know where is it credited..
I need my money back in my account from where the transaction took place.
Please look into this, as it is a matter of about 700 inr,
Details : withdrawl id : dc37wzam3wklxx72s4vouwpvl
Date : 14/09/2019...

Hi,
I ordered in october 20 and it should be delivered on november 7th but it is stuck in customer clearance from october 26th order so[protected] please resolve the issue as soon as possible, i had call to the customer service but. If i ask them at what date it will come they will say we can't say but wait for ten days already we crossed twenty days please solve the problem...

I had placed a pre-paid order so[protected] on 3 nov 2019 which was supposed to get delivered by 9th nov. Now, after waiting for such a long time, in the site, it says that the ordered product has been delivered on 8th nov, 2019 but its 11th nov today and i haven't received my order till date. Tried reaching out for help, but its no where to be found. Neither am i able to track my order. Given customer care no. Doesn't respond either. Very...

I have ordered thermal sweaters mens sweatshirts sexy v-neck cardigan shirts. I have received this product and found that the quality of product is not good. You have charged rs 999/- but its price in local market is not enough than rs 250/- because it is not branded and its weight is no as sweater. So club factory is selling the product in much much more high price by providing the poor quality of product. As per your company return policy...

So[protected] this is my order number i ordered this on 27th october and the estimate time of this was 4th november. I have complaint this atkeast 4-5 times but now i am seeing the status as delivered but i haven’t received anything yet.
This was my first experience with club factory which was very disappointing
I haven’t received my order yet and it’s already paid...

I had made a guest order on club factory today with the order no. So[protected].. But i'm unable to track my order.. No confirmation email or sms has come... Can you please help me out so that i can track my product and when will it get delivered at my place?
The customer care number doesn't even respond and I really need to know where my order is.. .Please look into this issue and help me out...

I ordered sony mdr xb450ap headphone from club factory.
After delivery when i open that product... I was shocked..
The product is broken... One side of headphone is not working.
Headphone is packed in original cartoon of sony headphone but inside headphone is fake.
I want to get refund of my order and i also want to complaint about such fraud this compay is doing by supplying fake products....

We haven't received the product as per the estimated delivery date 8-nov-2019. As of now we are not able to check the status of the below product number. If we try check the tracking order it "owner code error"
Sofa cover: so[protected] and no information about the order status.
We have ordered the product on 21-oct-2019.
Please do let us know the status of the order....

I purchase a new jbl speaker and i paid by online in club factory i got a order id so[protected]
But i can't get any refund and item please take this complaint very seriously
And it will processed by nearly one month what is the issue and what is the reason
When will i get refund or order and what time you will take.
Please track that order id and send the detail to my mail id
[protected]@gmail.com...

Sir I purchased LED Digital watch from you, but I received watch which was not working, I want to complaint in consumer court also,
My order NO :SO[protected]. So please exchange my product or take back my product and return my money.I contact your toll-free number but there is no response. I think club factory has good reviews in online shopping but your partner s are cheating public, this is very bad for your company.So please return...

I ordered two products at the same time and made payment on 21 october, 2019. The estimated delivery of one of the product was 28 october and i got the the product. But the second product is having estimated delivery date of 8 november and it's 10 november today and the product is not yet shipped.in the app, it shows "part of your order from factories is delayed". My order number is so[protected]. I want the product or the money as soon as...

I ordered a saree from club factory but it's not delivered yet as the estimated delivery date was yesterday. Still when i tried to track the order and call on the provided number, it's not working. Sometimes it shows delivered the next minute it shows in transit. Can you please confirm me the delivery date, it's been long and i am confused. I am not getting any information about my order from the past 1 week. I am helpless as i have already...

I received an email saying there has been a re attempt delivery for the order no. So[protected]... I just want to edit my address as i have missed to add my college name.. But no call for the delivery has come to my number... So can you please please help me out if it's possible?.. Also for the order so[protected]... I want to change the address... And my order will come in the next few days... And i want to get my address edited... Please...

My guest order (So[[protected]], was delivered yesterday. I want to return it. Kindly help.
I am highly disappointed by your service. Since morning i am trying to reach you over phone and line is busy. Worst quality products have been delivered. No option for returning a guest order in your website.
A working person can not afford to spend entire morning just to connect you over phone....