Club Factory Complaints & Reviews

I got a message from club factory that u r the winner of tata safari strom. I saw and lived. But one person has called me and convenience me that no really u win car on club factory and told me to pay for registration k i paid 3000, den when he received money he call back and say pay for insurance 16200 and take your car den i paid the money, next he call me and said that pay for transport 10000 that also paid, next he called me and said that pay for driver food and drinks 10000, that also i paid but now he is telling pay another amount 7000 what to do please help and support...

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Shefali Tekchandani

from Ahmedabad, Gujarat

Nov 12, 2019

I haven't received my order yet and it's cancelled automatically by the shipsman, he hasn't came to deliver the order, an it's been one month I placed the order, I don't why he cancelled it .. my order no is [protected]

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Shefali Tekchandani's reply, Nov 6, 2019

I haven't received my order yet and it's cancelled automatically by the shipsman, he hasn't came to deliver the order, an it's been one month I placed the order, I don't why he cancelled it .. my order no is 141023197335906

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Abhishek L Abhi

from Bengaluru, Karnataka

Nov 12, 2019

I ordered a posture correction belt from browsing in google, i even paid the amount of Rs299. Now i dint recieve any ordered id and my order is not shown in clubfactory app also... Please... Solve this

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Kunthu Sethuraman Ramkumar

from Mumbai, Maharashtra

Nov 12, 2019

I have received 4k tv box on 04.11.2019, that 4K tv box is not working and remote not available in this package and user manual is not available and also box is not covered properly . I have buy 2 nos of box another box wireless display not properly worked. All the products are very poor quality. Total rs.650 is waste in my amount.

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The undersigned received the mobile set of the brand nokia (Refurbished) of which the order no was so[protected]. It was delivered on sat, 9 nov 2019 at 1600 hrs but was returned at the same time with the delivery boy. The shipping address was c/26 bharat mahal, thane 400603. We wished to cancel the order but it said it was already shipped. So, we returned it at that time as soon as we received it. Hence a request to refund the amount at the earliest.
Thanking you.
Mrs reshma bhosle

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Reeva Bhandare

from Mumbai, Maharashtra

Nov 12, 2019

I called customer care of club factory 3-4 times about not delivered parcel. They give me 10 th november promise time but on 11th november I do not get my order.
Order number is SO[protected]

return of order no so190830066 - Comment #3583666 - Image #0

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MARIA CINTHI

from Delhi, Delhi

Nov 12, 2019

I had ordered a sweater from club factory during the payment it took to cashfree website and it was observed that there was some problem in transaction but money got debited from my account.

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Vasanthsree Rajesh

from Mumbai, Maharashtra

Nov 12, 2019

I ordered for a jbl flip 4 speaker few days back and the speaker which was delivered was a local item.when I checked my application to return the item it shows that the item hasnt been delivered.for the past few days I have been trying to return my item

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Address: 753014

My tracking id is [protected] and my order number is so[protected].
My product was shipped on october 28 2019 at 5.34pm and it's stuck at customs clearance. And there are no new updates. The estimated delivery time had already gone. Either you refund for my items or deliver it as soon as possible. It's still under processed. How many more days will it take.

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I had placed an order for rs1190 on 22/10/19 and was suppose to be delivered before 9/11/19. Today on 11/11/19 i tried reaching customer support in vain. Courier partner is saying they just generated tracking number without actually receiving the product from club factory (I have call record). The app doesn't have an option to cancel or request for refund. I feel cheated and i need help regarding the same.. Order number : so[protected]

Nov 18, 2019

Complaint marked as Resolved

Didnt receive any communication from club factory.. got my product delivered after 1 week after promised date.

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I had placed an order on 22/10/19 and was to receive it before 9/11/19. I tried contacting customer support in vain. Courier partner expressbees say that they generated tracking number with even receiving the parcel and hence i must contact club factory directly. There is no number i can call or have an option to cancel and request refund through their app. Chat option has a robot giving out pre formatted text. Order number for rs1190 : so[protected]
Customer care number given online says not in use.
I really feel cheated and hence need help.

Nov 18, 2019

Complaint marked as Resolved

Got my product delivered..

Nov 18, 2019

Updated by Shrivi Didnt get any email or a message. Got my product anyway. So marking it as resolved

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Address: 55 6th Cross 1st Main Canara Bank Colony, 560072

Hello,

My order number is s[protected]. I have not received my order yet. I had to receive it by oct 10th.

I want my money back. I had called the customer care and they registered a complaint (Complaint number 548329) they asked me to wait for two days and i almost waited for 2 weeks and still there is no update.

Please cancel the order and refund my money back.

Thank you
Disha raj

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Address: Garden Villa , 5th Cross , Nagarbhavi Circle, 560072

Hello, i have received a refund amount off 9.92 usd in my club factory app, it is showing, that it is successfully withdrawn, however i have not withdrawn any amount, if so, i need to know where is it credited..
I need my money back in my account from where the transaction took place.
Please look into this, as it is a matter of about 700 inr,
Details : withdrawl id : dc37wzam3wklxx72s4vouwpvl
Date : 14/09/2019 01:28:39 am
Paytm : 7716
Contact details : +91 [protected]
Gmail id : [protected]@gmail.com

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Address: District hospital madikeri, kodagu

Website: Club factory

Hi,
I ordered in october 20 and it should be delivered on november 7th but it is stuck in customer clearance from october 26th order so[protected] please resolve the issue as soon as possible, i had call to the customer service but. If i ask them at what date it will come they will say we can't say but wait for ten days already we crossed twenty days please solve the problem

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I had placed a pre-paid order so[protected] on 3 nov 2019 which was supposed to get delivered by 9th nov. Now, after waiting for such a long time, in the site, it says that the ordered product has been delivered on 8th nov, 2019 but its 11th nov today and i haven't received my order till date. Tried reaching out for help, but its no where to be found. Neither am i able to track my order. Given customer care no. Doesn't respond either. Very horrible service!

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Address: IVRCL Limited KM 410 Toll Plaza Dhilwan Bea's Amritsar District Punjab-143201, Amritsar, Punjab, 144804

I have ordered thermal sweaters mens sweatshirts sexy v-neck cardigan shirts. I have received this product and found that the quality of product is not good. You have charged rs 999/- but its price in local market is not enough than rs 250/- because it is not branded and its weight is no as sweater. So club factory is selling the product in much much more high price by providing the poor quality of product. As per your company return policy you are charging rs 99/- for pick up so you are acting as robber in the country. So please stop robbing the poor indians.

Nov 11, 2019

Updated by [email protected] I have ordered Thermal Sweaters Mens Sweatshirts Sexy V-Neck Cardigan Shirts. I have received this product and found that the quality of product is not good. you have charged Rs 999/- but its price in local market is not enough than Rs 250/- because it is not branded and its weight is no as sweater. So Club factory is selling the product in much much more high price by providing the poor quality of product. As per your company return policy you are charging Rs 99/- for pick up so you are acting as robber in the country. So Please stop Robbing the poor indians.

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Address: Nav Jyoti Ajay plaza C96A F3 Shalimar garden C block, 201005

So[protected] this is my order number i ordered this on 27th october and the estimate time of this was 4th november. I have complaint this atkeast 4-5 times but now i am seeing the status as delivered but i haven’t received anything yet.
This was my first experience with club factory which was very disappointing
I haven’t received my order yet and it’s already paid

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I had made a guest order on club factory today with the order no. So[protected].. But i'm unable to track my order.. No confirmation email or sms has come... Can you please help me out so that i can track my product and when will it get delivered at my place?
The customer care number doesn't even respond and I really need to know where my order is.. .Please look into this issue and help me out

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Address: Tela naka, Nagpur, Maharashtra

I ordered sony mdr xb450ap headphone from club factory.
After delivery when i open that product... I was shocked..
The product is broken... One side of headphone is not working.
Headphone is packed in original cartoon of sony headphone but inside headphone is fake.
I want to get refund of my order and i also want to complaint about such fraud this compay is doing by supplying fake products.

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modi shailesh

from Mumbai, Maharashtra

Nov 11, 2019

I was purchased ladies garment from club factory. When arrived material at my given address and I shown that garment material quality is very poor so I have returning it to your above company but company hasn't been paid my refund...so please give my refund as soon as possible otherwise I would be taken action about it.

damaged and fake product - Comment #3582460 - Image #0

damaged and fake product - Comment #3582460 - Image #1

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Ajeesh Tripzo

from Delhi, Delhi

Nov 11, 2019

I have ordered a bag from the club factory but it has been paid online and the payment has been lost from my bank account. Then I did not get the track code. It is still drypaid

damaged and fake product - Comment #3582476 - Image #0

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Ganesh Saha

from Mumbai, Maharashtra

Nov 11, 2019

Tracking No[protected]

Estimated Datw of Delivery was 13th Oct 2019 . But still I have not receive either cancel the product. Refund has not been done.

I want the product.

Regards
Sanjib Saha
[protected]

damaged and fake product - Comment #3582561 - Image #0

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Bristi Saha

from Durgapur, West Bengal

Nov 11, 2019

I order on 24/10/2019 for sling bag, order will be done by phonepay & also payment successfully done in your account till today again i Complain against you because of order is not deliver
kindly request to u please return back to my invoice amount or else confirm when i received my order
inform me as soon as possible, ...

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Chandrashekar Ishwar Naik

from Delhi, Delhi

Nov 11, 2019

I ordered shoe for Rs 1763.15 on 4th November 2019 but not received confirmation mail to [protected]@gmail.com. my phone number is [protected] my name is chandrashekar

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Rajeshwari girish

from Delhi, Delhi

Nov 11, 2019

I ordered for 2 products but I received 1 product with paying 2 products cost by cash then now I am not received my refund money from more than 20 days what can i do now

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Address: E1-108 SHRIRAM shankari apartments, Thangapapuram, 603202

We haven't received the product as per the estimated delivery date 8-nov-2019. As of now we are not able to check the status of the below product number. If we try check the tracking order it "owner code error"
Sofa cover: so[protected] and no information about the order status.
We have ordered the product on 21-oct-2019.
Please do let us know the status of the order.

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Antim Kumar Sharma

from Mumbai, Maharashtra

Nov 11, 2019

I have placed a order of jacket on 22oct but still neither it is shipped till today nor I get any refund.

armchair corner sofa cover - Comment #3582472 - Image #0

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Deepak Ullal

from Bengaluru, Karnataka

Nov 11, 2019

I had ordered for the yoga mat.. The tracking system was saying its stuck in customs..now its saying ..its delivered..I haven't received it..Please check and get back soon..its already so late..Club factory should have a better system to track..I have attached the pics of tracking
Thanks

armchair corner sofa cover - Comment #3582493 - Image #0

armchair corner sofa cover - Comment #3582493 - Image #1

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Hitesh ugade

from Mumbai, Maharashtra

Nov 11, 2019

Club Factory k taraf se massage or call aye ki aapne tata safari jiti hai agar aapko vo Lena hai to thik nhi to paise transfer karege aapke account m jiske liye mane paise kA bola to 3500 rs registration ka bole mane unko pay kiya sbi account m par ab jub unke amount transfer Karne ki bat ayi to vo or paise mang the hai

armchair corner sofa cover - Comment #3582543 - Image #0

armchair corner sofa cover - Comment #3582543 - Image #1

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Sanatombi khwairakpam

from Mumbai, Maharashtra

Nov 11, 2019

I had placed an order a shirt on 23th oct.2019 order no. Is SO[protected].the estimated delivery date was 8 Nov.2019.i have already paid for the online product. I still haven't recieved it.

armchair corner sofa cover - Comment #3582553 - Image #0

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Abhishek31496

from Delhi, Delhi

Nov 11, 2019

I have ordered mouse on club factory, but it stuck in custom clearance since last 15 days.
It's order no. Is SO[protected] . I'm not getting any option to cancel my order or to chat with the seller. Please resolve my problem.

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Arfath Razvi

from Delhi, Delhi

Nov 11, 2019

My self Mohmmed Arfath my number [protected] I cudnt abale to see my order C1910231726585898756868 this is paid amount order I’d so please help me howto track my order please

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Address: Travancore gate naval base kochi, Ernakulam, Kerala, 682004

I purchase a new jbl speaker and i paid by online in club factory i got a order id so[protected]
But i can't get any refund and item please take this complaint very seriously
And it will processed by nearly one month what is the issue and what is the reason
When will i get refund or order and what time you will take.
Please track that order id and send the detail to my mail id
[protected]@gmail.com

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Ajeesh Tripzo

from Delhi, Delhi

Nov 11, 2019

(SO[protected] this for my tracking oder .But this is not a good tracking code. I will be pay to online payment but that's unpaid .. i lost to my money

jbl speaker not received - Comment #3582474 - Image #0

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Surya .s

from Chennai, Tamil Nadu

Nov 11, 2019

I received different and defective product, I can't return my order through app. SO[protected] this is my order no, seller is hopestar, I want money or original product. Customer care no is not supported.

jbl speaker not received - Comment #3582539 - Image #0

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Sohanlal Inaniya

from Mumbai, Maharashtra

Nov 11, 2019

My order no -SO[protected] and order a Titan krishma analoge dial men's watch NK1580YL05, deduct the sufficient amount of watch my account but no delivery yet. Delivery date is 25-29 October.The order was shipment and transit but no live location of order men. So I want to refund the amount in my account .please quickly action to my problem

jbl speaker not received - Comment #3582563 - Image #0

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Rams Rj

from Mumbai, Maharashtra

Nov 11, 2019

There was I booking a bag.that was cancelled.but my refund don't come back

jbl speaker not received - Comment #3582598 - Image #0

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Prxtiik

from Murbad, Maharashtra

Nov 11, 2019

Mu gf sent me a gift i received order of of tha t product but i cannot see details of order when I enter is number.

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Address: H-no 24-6-778, Ramnagar 1st lane, opp: TTD kalyanamandapamdargamitta, Nellore, Nellore, Andhra Pradesh, 524003

Sir I purchased LED Digital watch from you, but I received watch which was not working, I want to complaint in consumer court also,
My order NO :SO[protected]. So please exchange my product or take back my product and return my money.I contact your toll-free number but there is no response. I think club factory has good reviews in online shopping but your partner s are cheating public, this is very bad for your company.So please return my product or exchange my product or refund my money. Other wise I will take action as per consumer law.

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Address: B/17, KARMVIR SUNDERVAN SOCIETY, MANJIPURA ROAD, Kheda, Gujarat, 387001

I ordered two products at the same time and made payment on 21 october, 2019. The estimated delivery of one of the product was 28 october and i got the the product. But the second product is having estimated delivery date of 8 november and it's 10 november today and the product is not yet shipped.in the app, it shows "part of your order from factories is delayed". My order number is so[protected]. I want the product or the money as soon as possible.

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vignesh ponnusamy

from Mumbai, Maharashtra

Nov 11, 2019

Since it's more than one month I have placed oder and paid for it . I have mailed them regarding this no response so try to cancel oder and credit the amount

order not shipped - Comment #3582503 - Image #0

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Jayanta Tairai

from Mumbai, Maharashtra

Nov 11, 2019

I had placed the order on 26th October .. My order no is S[protected].. When i try to track my order from the mobile app, it's shows doesn't exist.. It is almost 15 days now and u still havent received my stuff ordered.. Either please let me know when will i receive my order.. Or refund my money.. Waiting for a positive response..

order not shipped - Comment #3582551 - Image #0

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Address: #103, geranium block, amravati enclave , pkl, Panchkula, Haryana

I ordered a saree from club factory but it's not delivered yet as the estimated delivery date was yesterday. Still when i tried to track the order and call on the provided number, it's not working. Sometimes it shows delivered the next minute it shows in transit. Can you please confirm me the delivery date, it's been long and i am confused. I am not getting any information about my order from the past 1 week. I am helpless as i have already paid for the order through paytm. I need urgent information about it's delivery date.

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Shravani Mamidala

from Mumbai, Maharashtra

Nov 11, 2019

Hi, I have paid money for long dress cost 399 Indian Rupees through Paytm. My money got deducted but I didn't get any order status or any message or mail from your team. Kindly revert soon.

I am also attaching the payment status.

saree ordered but not delivered - Comment #3582566 - Image #0

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okayyesha

from Mumbai, Maharashtra

Nov 11, 2019

I have placed my order on oct 14 and havent received it yet. i made the payment online . its estimated delivery date was 1 nov, but havent received anything till now.

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I received an email saying there has been a re attempt delivery for the order no. So[protected]... I just want to edit my address as i have missed to add my college name.. But no call for the delivery has come to my number... So can you please please help me out if it's possible?.. Also for the order so[protected]... I want to change the address... And my order will come in the next few days... And i want to get my address edited... Please help me out as soon as possible.

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My guest order (So[[protected]], was delivered yesterday. I want to return it. Kindly help.
I am highly disappointed by your service. Since morning i am trying to reach you over phone and line is busy. Worst quality products have been delivered. No option for returning a guest order in your website.
A working person can not afford to spend entire morning just to connect you over phone.

Club Factory Complaints & Reviews

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Club Factory reviews & complaints page 75

tata safari price

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return of order no so190830066

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so181502698 mixed products

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non delivery of the product after full payment

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product not received after full payment

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order cancellation and refund.

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my balance in club factory app in usd : refund

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order stuck in customs clearance

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order has not been received

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my order so191912023 and delivery no 8564370805

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so185606053 (order not delivered)

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no tracking of my guest order

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damaged and fake product

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armchair corner sofa cover

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jbl speaker not received

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product was not working, I want return the product, or product

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order not shipped

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saree ordered but not delivered

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change of address after shipping of order

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mojdi

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