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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Mar 15, 2026
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Unresolved
4393
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B
bochi jha
from Kolkata, West Bengal
Oct 8, 2019
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Sir
By having some family issues i m unable to available at delivery address... Can u extent delivery date to 15 oct 2019... I m very thankful to you

Sir i want my product... I really love it... And i m very sorry for it... Sir please help me... Please extent delivery date to 15 oct... Please sir please please please please please please please please...
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    A
    amansharma112224
    from Mumbai, Maharashtra
    Oct 8, 2019
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    Address: 175101

    Sir, i tell you clearly what happened to me. I bought a jbl earphone which costs 269 rupees. So when i removed it, it was not an original product. So i also know what is the difference between an original and a duplicate. So when i returned it, i asked you what the shipping charges are. Because there are no shipping charges in any other e-commerce site. So i had to tell them that if it is your fault then you will have to fill it. One is why i suffered so much loss. Even then i give money. It is cheated with me. You should sell us original things so that they do not need to make a return.in this way, you will sell duplicate products again and again and you will continue to rob 100 100 rupees through returns. So it was not robbed. Please see it and return all my money.
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      T
      T Jemima Achumi Jamir
      from Aizawl, Mizoram
      Oct 8, 2019
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      Address: Dimapur, Nagaland, 797116

      Hi i also received a msg a few days ago with the same fishing of winning a tata safari, this morning i got a call from a lady from this no ‭+[protected]‬ asking my bank details for money deposit or to deliver car with 8500. Wow! Msgs can be ignored but calls to waste our time? Kindly look into and don’t let any unnecessary people call us like this for fraud or unnecessary reasons! Thanks!
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        U
        umamalhotra7
        from Delhi, Delhi
        Oct 8, 2019
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        Address: Ghaziabad, Uttar Pradesh
        Website: www.clubfactory.com

        I had ordered dental peeling sticks and large capacity bags vide order no. So[protected] on october 2. Only received dental sticks. The other item was shown as delivered too but when i complained to their ccare, they changed it to shippedvon october 4 and sent ne msg that i can track my order which is being sent through ecom tracking no. [protected]. When i checked that, it shows info received, other tracks are empty. I want to cancel and get refund, but i cannot bcos item is shown as shipped.
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          C
          Charan Kaur
          from Delhi, Delhi
          Oct 8, 2019
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          Address: New Delhi, Delhi, 110015

          I have already done the payment. I was supposed to get my order by 6.10.19 but i can't track my order nor the xpressbees have any details about my order.
          I am very disappointed.
          No helpline number has helped me. It's still showing that my order is shipped will get it in 2-3 days, its in custom.
          I am trying but their is no response.
          Waiting for the reply of yours.
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            N
            Nemta
            from Delhi, Delhi
            Oct 7, 2019
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            R/S,
            I did call for refunding from an online shoping company. They said to install an app of name anydesk remote access, and a nine digit number to share and to fill detail of ATM card. As I filled, an amount of rs.4999 has withdrawned fromy account. So you are requested to help and provide me some solution.
            Thanks.
            Name- Nemta
            Banch Dahina, Rewari(Haryana).
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              S
              simran saggu
              from Kadiri, Andhra Pradesh
              Oct 7, 2019
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              Address: Ranjit avenue A block Smt parwati devi hospital Amritsar Amritsar A block Ranjit avenue Amritsar Punjab 143001 India Phone: 00917240826558, 143001

              This is to inform you that, I ordered a denim women jackets order no. (SO[protected] through internet online and prepaid. I received the above item today but the received jackets is large in size and also not the exact colour i wanted. Also, i didn't receive any mail regarding order delivered. So, I want to return it. I already informed about that at help center but didn't receive any action.
              And tracking number is [protected]
              Mail id is- [protected]@gmail.com
              ORDER NUMBER: SO[protected]
              SHIPPING ADDRESS: Prabhjot kaur
              Ranjit avenue A block Smt parwati devi hospital Amritsar Amritsar A block Ranjit avenue
              Amritsar
              Punjab
              143001
              India
              Phone: +91 [protected]
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                H
                harshal khobragade
                from Dehra Dun, Uttarakhand
                Oct 7, 2019
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                Hi

                I ordered from club factory
                My order no. :so[protected],
                Item shipped on :19 september 2019,
                Went in customs clearance on 22 september 2019,
                Its more then 20 days order stuck in customs clearance,
                No update, estimate time is already passed.

                Please delivery my order or initiate refund as soon as possible. Its too late.
                View replies
                Not delivered my package
                Reply
                Hello respected sir i have buy a shoe from club factory of amount 600 but it has not delivered yet and i have not get my refund amount. Order number is SO[protected] and tracking awb number is[protected]. I have ordered it on 26-9-19.please help me sir and the customer care number of this company is wrong so please focus on that.thanks
                Reply
                Iam order in jbl go 2, in club factory, the product is duplicate, refund my money ... order date:sep 23.., order number;SO[protected]
                Reply
                I ordered a dress what I receaved is bad than worse...i want return n refund but the agent does not edited that dress in delivered colomn...from 4 days I m trying to enter feedback for return but it shows fraud...just chack my detail if it is redispach then what I rec'd n just a worse materialSo[protected]
                Reply
                Kanchan Khadotra's reply, Sep 29, 2019
                Plz cancel all my further orders if my above issue is not resolved
                We have got i7S Bluetooth earbuds in that we didn't get manual, not even good box, while talking on call not even voice is coming. Not well packed .
                Reply
                My order is retain know.pls refund my money. order itam very bad.
                Reply
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                  P
                  Pratiksha Surpam
                  from Mumbai, Maharashtra
                  Oct 7, 2019
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                  Address: Aai R. N. Wankhede, new friends colony, navsari road, kathora naka. Near icchamani ganpati mandir, amravati., Amravati, Maharashtra, 444604

                  Team club factory,
                  I got the order no. So[protected] tracking id of delhivery:[protected] for my product. I check the status for the same product and found the tracking message as -
                  "package not picked/received by client" and "incomplete shipper pickup address and shipper not contactable" as per delhivery courier system.

                  I received the tracking number i. E.[protected] from you in a message as well with the name of delhivery courier service.
                  Please resolve it fast and ship my product to me this week latest on priority.

                  Thank you,
                  Pratiksha surpam.
                  View replies
                  I have ordered a watch but wrong item is delivered. So I want refund
                  Reply
                  Saketh Kapuganti's reply, Oct 5, 2019
                  SO148661407
                  I received an empty package. Instead of my boat headphones. And I did send an email to [protected]@clubfactory.com, there was no response and no use of it.
                  please stop faking ads and fake products.
                  Reply
                  What is this you offeree to the peoples about rs. 9 crazy deals . I am on the time but in just a second all the stocks is sold
                  Reply
                  I'm Done the payment but order not confirmed untill please send my amount back
                  Transaction ID :C1909232215039944909342
                  UTR:[protected]
                  Reply
                  BT speaker charging not support
                  Reply
                  When come my real product
                  Reply
                  Sir/madam,
                  I ordered an item from your factory but after one day my order detail could not be found and it wrote as "order detail v2 failed"
                  So, please concerned my problem as soon as possible
                  Reply
                  Sir, I have ordered an item on September 12.I got the confirmation mail that the item was shipped. It was a guest order.The item is not received till now. I could not track the order. The order no. is -SO[protected].The tracking number is[protected].When will I receive the item? What is the reason for delay? Right now where the item arrived ?
                  Reply
                  What the hell is going on here?? i have ordered 3 products on 18th of this month and till now isnt delivered...
                  Reply
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                    A
                    AISHWARYA NAGANATHAN
                    from Mumbai, Maharashtra
                    Oct 7, 2019
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                    I have placed my order on sep 12 2019 till now i didn't receive my order. It's request kindly update the delivery date. I have already paid the amount. So check my order and update delivery date. I can't able to track my order so please do check and kindly update the delivery date. I have been eagerly waiting for my order so it's an request kindly delivery my order as soon as possible
                    View replies
                    Till yet not received but u have to show delivered but I m not received where is my packet ask to courier people and delivered as soon as possible
                    Reply
                    I ordered in club factory money is successfully deducted and successfully credited to club factory account but club factory denied so please help me I contact with club factory last 50 days but not respond me. My transaction id and transaction screenshot given below.
                    Reply
                    I have ordered two earphones on 30 Sep 19. Till now no confirmation of booking order or refund of money. Rs. 224.39/- debited from my credit card.
                    Transaction ID is -P1909302252270543977409 through Phone Pe.
                    Please refund my money.
                    Thanks
                    Sulekh Chand.
                    Reply
                    I got a mail saying that the product has been delivered successfully. but I haven't received my order.
                    My order number is[protected].
                    And now I'm not able to connect with customer care services. ..., ..., ... please try to resolve this issue as soon as possible.
                    Reply
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                      S
                      Sri M
                      from Hyderabad, Telangana
                      Oct 6, 2019
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                      I saw a video on youtube regarding club factory they are promoting do not products get everything for free his youtube channel name is rajveer rupam
                      https://youtu.be/NaZqRnW2HiQ this is the link of 1 video he made number of videos on club factory and promoting people to not buy things and he is getting things for free and every one are getting fooled i don't know but i want him to be punished i want this has to be taken serious it is very bad that he is still doing many videos and club factory employed are still doing nothing
                      View replies
                      Your product is very bad .
                      Reply
                      ठाकुर कुंदन चौहान जासमई's reply, Oct 7, 2019
                      Your product in very bad .plZ refund my amount otherwise change my product
                      My ordered Bluetooth have no fixer to fixed in ear. And some sound is not clear. Actually I not want that type of material which are in uncomplete.but previous I will order some electronic devices but these are very good. But this time I think my bad luck. So I want to return my order material. So plz accept my request... Plz Sir
                      Reply
                      I am having problem in tracking my product ... And I want to know how much it will take to arrive if possible
                      Reply
                      We get a wrong product form club factory and this will happen 2nd time with us so we are requesting plz change our product . At this no. [protected]
                      Reply
                      I placed a return on club factory before one month till now no resolution made and i placed a return order because i received a non working device which caused me a lot of time waste and also money waste
                      Reply
                      RAJA SHEKHAR REDDY's reply, Oct 1, 2019
                      My order id is SO135309267
                      Its almost one month till now i didn't got any refund and no one came to pick i want raise a complaint on them because of doing online fraud
                      I have order a nikon camera by mistake by my older brother.This camre price Rs.201 . This order by mistake. Please cancel this order.
                      Reply
                      Hiten Holani's reply, Sep 30, 2019
                      My order No.SO151887198.
                      Please change my pincode with 741403 of my orders SO[protected], SO[protected], SO[protected]
                      Reply
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                        J
                        jessica masih
                        from Mumbai, Maharashtra
                        Oct 5, 2019
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                        Address: Connell brown school dehradun, Dehradun, Uttarakhand, 248001

                        Hi my name is jessica masih, and i writing about my order that is order number so15226151.
                        It says dilivered but not has been dilivered, there were two packages and none of them has been dilivered and i have already paid for the products.
                        I need for my money to be returned or my product to be dilivered, this company is a total fraud, please do not buy anything from here.
                        View replies
                        My order id AWB[protected] Bluetooth speaker please pick my order
                        Reply
                        My order id is so[protected]
                        i want to return the product so i require the invoice
                        Reply
                        Hi,
                        I order a shirt in club factory and payments also done, but the order details not showing and it's show u have nothing order kindly help if my order details not there then where is payment gone
                        If my order done then I want my payment back other wise show me my order no in app, so i can track it
                        Reply
                        I'm providing preference language but in return there is no response... And everytime it's happening... Due to this if my order cancel I'll not order any product in future
                        Reply
                        It's almost a month I ordered in club factory. I even made the payment through net banking.The delivery date mentioned is September 17 and this is October. I haven't recieved my order yet.pls help me to reach my order.
                        Reply
                        I ordered a saree and a hoody for around Rs886.My order is not confirmed and money is deducted from my account. Even the customer care doesnt pick up call..Highly disappointed.
                        Anticipating a positive response.
                        Either confirm my order or refund my payment.
                        Order number is as follows
                        SO[protected]
                        SO[protected]
                        Reply
                        Its been a month I haven't received my package yet and no information from Club FActory or Delhivery .Order NumberSO[protected]. I am not able to reach any of them.Please consider this and help
                        Reply
                        I has ordered a women wedge sandal thick anti-skidding casual shoe..but unfortunately it created with a problem with my size ..so I has applied for return..my product has returned but I didnt got my money back or it has not been refund...am unable to find it in my club factory wallet.
                        Reply
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                          S
                          Salman976
                          from Delhi, Delhi
                          Oct 5, 2019
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                          [club factory] the package for my order (So[protected] has been shipped by ecom ([protected]) from cf warehous. I would like to return the item which was delivered to me on 5th october. I had made a purchase as a guest and there is no return option available. I'm very much disappointed with your product. Item was not even worth 100 rupee n you sold it to me at 400. Please try to solve this issue as soon as possible.
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                            C
                            Cj Biakmuan
                            from Mumbai, Maharashtra
                            Oct 5, 2019
                            Resolved
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                            Resolved

                            Address: Zion Veng, New Lamka, Churachandpur, Manipur, 795006

                            I made an order on 2019/09/30 07:04 pm in club factory using the app balance, but payment didn't get successful, after deducting the amount the payment was freeze, i've complaining since then they told us to wait 7 days, again still no refund or unfreeze the payment, i want this issue to be resolved as soon as possible,
                            I am a regular customer of club factory, i don't want to complaint in public but when customer service is poor, my option is here
                            Oct 11, 2019
                            Complaint marked as Resolved 
                            After complaining and chatting with club factory customer executive for over a week, they unfreeze the amount, every night i request the status of my complaints, and its is resolved now.
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                              R
                              Ruchi Indora
                              from Delhi, Delhi
                              Oct 5, 2019
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                              When the package arrived and I opened it the blouse piece was not in the package and in the order it said that it was a saree with an unstitched blouse piece so please send me another piece of saree with stitched blouse piece and the deliverer was there to confirm the absence of the blouse piece and please act on the complaint as soon as possible .
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                                N
                                Nitya.27
                                from Raipur, Chhattisgarh
                                Oct 5, 2019
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                                My order with so[protected] from club factory is going to be delivered between 5-10 october on my address but as i am not available in these days because i am out of town. I will be back after 19th of october. No on is there to collect the order. Can it be delivered after 10th october?
                                And what if the order is not received by me, shall my money get refunded by club factory?
                                Oct 05, 2019
                                Updated by Nitya.27                                 My order with SO[protected] from club factory is going to be delivered between 5-10 october on my address but as I am not available in these days because I am out of town. I will be back after 10th of october. No on is there to collect the order. Can it be delivered after 10th October?
                                And what if the order is not received by me, shall my money get refunded by club factory?
                                Oct 05, 2019
                                Updated by Nitya.27                                 My order with SO[protected], SO[protected] and SO[protected] from club factory are going to be delivered between 5-10 october on my address but as I am not available in these days because I am out of town. I will be back after 10th of october. No on is there to collect the order. Can it be delivered after 10th October?
                                And what if the order is not received by me, shall my money get refunded by club factory?
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                                  M
                                  M A Mzd
                                  from Bengaluru, Karnataka
                                  Oct 5, 2019
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                                  Address: Hyderabad, Andhra Pradesh, 500058

                                  I have order usb to hdmi cable on[protected] but it is still not delivered,
                                  I am in touch with customer since one month but getting no result, now i want to cancel my order and refund me immediately.
                                  I have order usb to hdmi cable on[protected] but it is still not delivered,
                                  I am in touch with customer since one month but getting no result, now i want to cancel my order and refund me immediately.   replace all
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                                    M
                                    Mohammed Taufeeq Thadani
                                    from Delhi, Delhi
                                    Oct 5, 2019
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                                    Please help me out how to change my email id in the club factory profile page
                                    I cannot find the option of changing my email id.
                                    I want to change the email id as i am not using the current one
                                    I have made new email id
                                    I cannot find any option of changing the email addresss
                                    I need ur help in this
                                    It is very tough to change the email address
                                    There is no option
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                                      G
                                      Gagcha
                                      from Mumbai, Maharashtra
                                      Oct 5, 2019
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                                      I have ordered airpods from club factory... And i had recieved my order today only.. But afterr opening it.. One of the airpod is working properly but the other one is not even working and doesn't connect to the bluetooth.. Please solve my problem as soon as possible.. It was my first order from your site but i didn't get the result as expected from your site.. Kindly help me!!
                                      Oct 05, 2019
                                      Updated by Gagcha                                       I have ordered airpods from club factory ...And i had recieved my order today only ..but afterr opening it ..one of the airpod is working properly but the other one is not even working and doesn't connect to the bluetooth ..Please solve my problem as soon as possible ..It was my first order from your site but i didn't get the result as expected from your site ..Kindly help me !!i want to return my product

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                                        J
                                        jessica masih
                                        from Mumbai, Maharashtra
                                        Oct 4, 2019
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                                        Address: Connel Brown School, Dalanwala, Residential Area, Dehradun, Uttarakhand, 248001

                                        I am jessica masih and i ordered a couple of things from the website, i had a package dilivered but it was someone else's order, the customer care helpline chat and email are useless they do not respond, please give me my money back.
                                        Please tend to my request or i will file a case against the company, i have tried contacting the customer care in everyway possible and also contacted the dilivery boy, but there has been so response.
                                        The company is spoiling it's name with such indesgressions.
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