[Resolved] Club Jiva — bad service and support | |
I am one of the victims of the Travel and Holiday package membership organizations.
I have taken membership from Club Jiva, Goa in the month of Aug 2014. I have paid more than Rs.50, 000 for the same. On promise that I will have a 5 year membership where in I can enjoy vacation bookings in a chain of hotels from Club Jiva and I dont have to pay anything other than a nominal yearly Maintenance fee of around Rs 5, 000 Per year. Now when I am trying to book a vacation thru them. They are asking me to pay a hefty Rs, 16, 000 for a 5 day booking, which they say is for maintenance and utility charges.
When I check online. I can book my required hotels directly with the hotels for a much lesser price then their membership cost/per year and what ever amount they are asking me to pay now.
That too.. The kind of support I get from them is ridiculous. For every clarification I ask, I have to wait and wait for number of days.
In a prospering country like India, where in Travel and Tourism holds a major part of economy, these kind of organizations and agents are a big blow both the people who are falling to their prey and false marketing mechanisms and promises.
A very strict and timely action should be taken against the same. Was this information helpful? | |
Complaint marked as Resolved
Verified Support Oct 26, 2015 Club Jiva Customer Care's response We are glad to inform that, we had confirmed the booking for Ooty - Elk hill -- from 13/6/2015 to 16/6/2015 & Kodaikanal - By the Lake -- From 16/06/2015- to 18/6/2015. We are glad that you enjoyed your stay with us . We request you to please mark this complaint as resolved. Looking forward once again to welcome you at our resorts!
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 16 Comments | |
Comments
HI Guys,
I am also 1 of the guy whom they cheated same way. They are asking for 1500/- o[censored]tility charges per night... which was never mentioned while signing contract. Please contact me on [protected], I am also interested filing complaint against this guys.
Pramod
I am also 1 of the guy whom they cheated same way. They are asking for 1500/- o[censored]tility charges per night... which was never mentioned while signing contract. Please contact me on [protected], I am also interested filing complaint against this guys.
Pramod
I am one of the victims of the Travel and Holiday package membership organizations.
I have taken membership from Club Jiva, Goa in the month of Sep 2014. I have paid more than Rs.50, 000 for the same.
On promise that I will have a 5 year membership where in I can enjoy vacation bookings in
a chain of hotels from Club Jiva and I dont have to pay anything other
than a nominal yearly Maintenance fee of around Rs 5, 000 Per year. Now when I am trying to book a vacation thru them.
They are asking me to pay a hefty Rs, 6, 000 for a 3 day booking, which they say
is for maintenance and utility charges. When I check online.
I can book my required hotels directly with the hotels for a much lesser price
then their membership cost/per year and what ever amount they are asking me to pay now.
That too.. The kind of support I get from them is ridiculous.
For every clarification I ask, I have to wait and wait for number of days.
In a prospering country like India, where in Travel and Tourism holds a major part of economy,
these kind of organizations and agents are a big blow both the people who are
falling to their prey and false marketing mechanisms and promises. A very strict and timely action
should be taken against the same.
I have taken membership from Club Jiva, Goa in the month of Sep 2014. I have paid more than Rs.50, 000 for the same.
On promise that I will have a 5 year membership where in I can enjoy vacation bookings in
a chain of hotels from Club Jiva and I dont have to pay anything other
than a nominal yearly Maintenance fee of around Rs 5, 000 Per year. Now when I am trying to book a vacation thru them.
They are asking me to pay a hefty Rs, 6, 000 for a 3 day booking, which they say
is for maintenance and utility charges. When I check online.
I can book my required hotels directly with the hotels for a much lesser price
then their membership cost/per year and what ever amount they are asking me to pay now.
That too.. The kind of support I get from them is ridiculous.
For every clarification I ask, I have to wait and wait for number of days.
In a prospering country like India, where in Travel and Tourism holds a major part of economy,
these kind of organizations and agents are a big blow both the people who are
falling to their prey and false marketing mechanisms and promises. A very strict and timely action
should be taken against the same.
I am one of the victims of the Travel and Holiday package membership organizations.
I have taken membership from Club Jiva, Goa in the month of Sep 2014. I have paid more than Rs.50, 000 for the same.
On promise that I will have a 5 year membership where in I can enjoy vacation bookings in
a chain of hotels from Club Jiva and I dont have to pay anything other
than a nominal yearly Maintenance fee of around Rs 5, 000 Per year. Now when I am trying to book a vacation thru them.
They are asking me to pay a hefty Rs, 6, 000 for a 3 day booking, which they say
is for maintenance and utility charges. When I check online.
I can book my required hotels directly with the hotels for a much lesser price
then their membership cost/per year and what ever amount they are asking me to pay now.
That too.. The kind of support I get from them is ridiculous.
For every clarification I ask, I have to wait and wait for number of days.
In a prospering country like India, where in Travel and Tourism holds a major part of economy,
these kind of organizations and agents are a big blow both the people who are
falling to their prey and false marketing mechanisms and promises. A very strict and timely action
should be taken against the same.
I have taken membership from Club Jiva, Goa in the month of Sep 2014. I have paid more than Rs.50, 000 for the same.
On promise that I will have a 5 year membership where in I can enjoy vacation bookings in
a chain of hotels from Club Jiva and I dont have to pay anything other
than a nominal yearly Maintenance fee of around Rs 5, 000 Per year. Now when I am trying to book a vacation thru them.
They are asking me to pay a hefty Rs, 6, 000 for a 3 day booking, which they say
is for maintenance and utility charges. When I check online.
I can book my required hotels directly with the hotels for a much lesser price
then their membership cost/per year and what ever amount they are asking me to pay now.
That too.. The kind of support I get from them is ridiculous.
For every clarification I ask, I have to wait and wait for number of days.
In a prospering country like India, where in Travel and Tourism holds a major part of economy,
these kind of organizations and agents are a big blow both the people who are
falling to their prey and false marketing mechanisms and promises. A very strict and timely action
should be taken against the same.
They have also cheated me in the DAE, When i booked the membership they told me that with Club Jiva for 5 years, I also get 5 years of DAE GOLD membership. Later when i checked I have been given DAE only for 2 years.
Again i raised the issue with Kalpana, Club Jiva in Goa and then they denied priomising me fie years. After a long struggle and battle somehow managed to get it extended for 5 years, But that also is not confirmed so far.
BIGGEST CHEATING is the IRA property, When they sell they told that IRA properties in India comes at no additional cost and only when we can to exchange we have to go with DAE...
While booking their Utility charges is more than the room rent if we book it through Cleartrip etc etc.
Club Jiva has done enough Cheating, , , I must have read these complaints before i made the purchase, , Its a lesson learnt ..
Again i raised the issue with Kalpana, Club Jiva in Goa and then they denied priomising me fie years. After a long struggle and battle somehow managed to get it extended for 5 years, But that also is not confirmed so far.
BIGGEST CHEATING is the IRA property, When they sell they told that IRA properties in India comes at no additional cost and only when we can to exchange we have to go with DAE...
While booking their Utility charges is more than the room rent if we book it through Cleartrip etc etc.
Club Jiva has done enough Cheating, , , I must have read these complaints before i made the purchase, , Its a lesson learnt ..
Club Jiva is a fraud company which ropes in unsuspecting victims with a scratch card offering TV, iPad etc as prizes. They ask you to come to a hotel for collecting the prize. When you (victim) reaches the hotel, they show you a hotel property promo sing vacation stay with their tied up hotels across India. Further they say that You have to buy their timeshare only then you are entlrled to scratch the card. On enquiry we were told that the prize is nothing else but a discount on charges for vacation stay. I suspect it is all to draw you to paying for vacation timeshare. This is the way they trap you into paying huge amount for buying timeshare. They also take details of your credit card etc. Please be careful while you accept their offer for avprizecin the first place.
Hi Guys,
Looks like Club Jiva now started working and they are looking into consumer complaints after much followup. I would suggest contact them and check to resolve issue. I called them multiple times and now they are looking in my case and Hope they resolve it ASAP. I have to thanks Simi Mam who is in customer care and helping me. Thanks a lot.
Looks like Club Jiva now started working and they are looking into consumer complaints after much followup. I would suggest contact them and check to resolve issue. I called them multiple times and now they are looking in my case and Hope they resolve it ASAP. I have to thanks Simi Mam who is in customer care and helping me. Thanks a lot.
Hi Team,
Sorry I couldnt not respond to you till now. Did any one gave a legal complaint against this stupid Club Jiva. I am with you on this.
I am really frustrated to get some ridiculous customer service from these fellows year after year charging big sums and really least bothered about the customers.
Such organizations should be blasted out from India. Did any one got your refund back from ClubJiva.
I need your valuable help/info in this regard.
Thanks,
Nirmal Rayulu
Sorry I couldnt not respond to you till now. Did any one gave a legal complaint against this stupid Club Jiva. I am with you on this.
I am really frustrated to get some ridiculous customer service from these fellows year after year charging big sums and really least bothered about the customers.
Such organizations should be blasted out from India. Did any one got your refund back from ClubJiva.
I need your valuable help/info in this regard.
Thanks,
Nirmal Rayulu
The modus operandi of Club Jiva is to lure and bring people to their rented office, make people members, forcefully and wasting time that’s too in a vacation. A very strict and timely action should be taken by the local authorities against them in order to save the other innocent tourists. I am also one of the victims of this fraud and struggling for my refund.
Dear All, I also cheated by Club Jiva / Holiday Kart pvt ltd in Nanital, i invest Rs 20000 now i want to refund
Reason why i want my money back and refuse to take membership:-
1) CLUB JIVA member said for meal, cab and other services will be given by mentioned hotel, but listed hotel denied
2) 18 days have passed but NO membership card i received even not a single welcome message yet from CLUB JIVA side.
3) Hotel said they are fraud, i here from Mainali hotel that is in his list
4) They provide member ship type BLUE, which is off season membership, this was not disclosed at time of meeting.
5) They said refund your money any time but when i mailed him, i got reply of no refund from CLUB JIVA side
6) Only one hotel said that we can use club, and all hotel denied which are in list, but members in meeting promised us to provide us all services of hotel
7) i received one booklet in that point number 12 is changed, its mention that any time you refund money but after taking membership point is changed and said nonrefundable in booklet
8) Company is not more than 5 years but members said it is more than 10 years in market.
9) Member said they owning 35 hotels and LACALYPSO hotel one of them, that is false
10) Hotel said extra utility charges are paid, but this was not mentioned at the time of joining
11) Lots of facility they promises for us, that will also need to share that all are false information
There is no reason to join CLUB JIVA so please refund my money.
I mailed him many time but they said its non refundable
I have around 30 people in whats app group, we will defiantly take action against him
My Mobile Number:[protected]
Reason why i want my money back and refuse to take membership:-
1) CLUB JIVA member said for meal, cab and other services will be given by mentioned hotel, but listed hotel denied
2) 18 days have passed but NO membership card i received even not a single welcome message yet from CLUB JIVA side.
3) Hotel said they are fraud, i here from Mainali hotel that is in his list
4) They provide member ship type BLUE, which is off season membership, this was not disclosed at time of meeting.
5) They said refund your money any time but when i mailed him, i got reply of no refund from CLUB JIVA side
6) Only one hotel said that we can use club, and all hotel denied which are in list, but members in meeting promised us to provide us all services of hotel
7) i received one booklet in that point number 12 is changed, its mention that any time you refund money but after taking membership point is changed and said nonrefundable in booklet
8) Company is not more than 5 years but members said it is more than 10 years in market.
9) Member said they owning 35 hotels and LACALYPSO hotel one of them, that is false
10) Hotel said extra utility charges are paid, but this was not mentioned at the time of joining
11) Lots of facility they promises for us, that will also need to share that all are false information
There is no reason to join CLUB JIVA so please refund my money.
I mailed him many time but they said its non refundable
I have around 30 people in whats app group, we will defiantly take action against him
My Mobile Number:[protected]
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+91 88 6715 6777
+91 81 0878 5544
65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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I have also been cheated by these people when i was in Goa. I have paid Rs. 140, 000.00 for a 25 year Alternate Membership, however whatever they promised or committed upon is all False. While giving presentation to us, Shruti and Melville from Club Jiva Marketing team, gave us a list (xerox copy) of 77 IRA list of resorts, where-in they clearly informed us that once we
pay Rs. 140, 000.00 upfront, there is no need for us to pay anything else While utilizing our holiday week in any of the 77 IRA list of resorts plus the own Home Properties of Club Jiva, other than the maintenance amount of Rs. 4900.00 once in 2 years, however now they send a Club Jiva resort list wherein they mentioned that *Utility charges applicable, which we need to pay a tariff per day, They also promised us DAE Gold Advantage card valid from 2016 (day of activation) till 25 years, which now they say that we are going to get the DAE Gold Advantage card valid for only 1 year. Online the fees for 3 year validity of DAE Gold Advantage card is USD 142, Which anyone o[censored]s can pay online and purchase, so what is the need for us to go through them ?
If I do not get the resolution within 1 day, we would have to file a legal case of FRAUD CASE, and also LODGE A Police Complaint against them U/S IPC 420 and other IPC's.
Deepak