Club Jiva Complaints & Reviews

Hi, my name is firoz and I ammember of club jiva for last 9 month and we went to the holidays in goa with club jiva and they give us better way other than any company and we like theirndae concept which is better than anyother. We are happy with club jiva my membership no cj/aa/b/c573

Clubjiva membership ID - CJ/AA/B/C524
Demanding refund of Rs 57000
Date of the incident/membership joining date[protected]
Company website - http://clubjiva.in/
Details of the company-
Club Jiva, Goa Sales Office
La Calypso,
7/129 B, Saunta Vadoo,
Calangute-Baga Road, Bardez,
Goa - 403516.

Mumbai Office
Club Jiva, 65, Level 1, Dewan Centre,
S. V Road, Jogeshwari West, Mumbai – 400102.

Complaint Description

Please be aware that there will be few guys roaming near Fort Aguada - Siolim Road junction and also in Dona Paula view point. They use to approach couples saying that as part of their company's (Club Jiva Holiday ) anniversary celebration, they choose couples randomly and issue the scratch cards. They then will ask you to open it and some hints will be displayed like 'You Won'. They will further explain that you will definitely get one of the gift a Holiday package, Cash, LED TV etc if you visit our resort and join us for today's dinner. He then introduces us one of the Club Jiva Holiday representative and started to explain about his company, deals etc. Obviously he is well trained and experienced in convincing people. They make all sorts of approach which will definitely make us feel that yes these deals are worth it.

Later I realized no such company anniversary celebration happened that night.

The gift given was again a holiday package which is not a big deal for them. Also later I realized that what else we can expect from such company.

Then googled Club Jiva. First thing I see is their bad reviews. So many complaints from people who got cheated/tricked by not satisfied with what they have received. Basically Club Jiva failed to deliver which they committed during presentation.

Then called some of the people who logged the complaint and shocked to hear worse things about them he later explained me about 30+ people who fell for Club Jiva's trap.

With so much of shock, disappointment and frustration and during also my financial situation was also changed due to an emergency, called and emailed Club Jiva saying that I am not happy about the membership and I will not be able to pay the rest of the EMIs due to my current financial position. What else you can expect from them. Mobile is switched off most of the time and getting auto generated replies for emails. Had made 100+ calls. They hardly pick up and give no proper response.

Kindly help me from this.

My email id - ashique.[protected]@gmail.com
Ph - [protected]

First let me share my experience (anyway I didn’t pay any amount to be club Jiva member). On the first day (08.11.2015) in Goa, suddenly one guy faruq came and gave us two coupons. He introduced himself as club Jiva member and requested us to open coupons to see if we are lucky winners and. Stunning, one o[censored]s was lucky winner and it will always be because they used to keep coupons like that way. He congratulated us and requested us to go to hotel "Sansalwood hotel & retreat" dona paula. As we had some free time, we thought lets see what it is!! We went to hotel nexr dat but before going to reception, another guy Ismail came and asked us few questions and suggested to say what not to tell to the receptionist. Bit surprised!! Anyway, we met receptionist and she asked us to join maximum 60 mint promotional program and handed over to another girl DEEPALI to show us hotel and all facilities around. No doubt hotel was good and the offer was extremely good (as pretended to cheat anybody easily) that girl deepali started to bore us with her lecture. As she told that whole process will not take more than 60 minutes, we thought being good citizen, lets listen what she is telling. she explained us about all facilities, hotels that club Jiva offers to its members. After spoiling 2 & half hrs, seeing our impatient faces, she started to tell us about club membership charges but before that only we decided not to go as we felt nobody can provide such facility with just 85000/- for 5 yrs it was a program to loot our money. So our answer was negative and we thanked her for his time and explanation but suddenly getting our negative response, she started forcing us to buy membership in EMI atleast 1600/- per month but no luck for her, poor fellow! We told her that we will think about later, hearing that she told us that then get your free prize and as expected we got free coupon for 5 nights in any hotel with terms and conditions lol and I'm sure we couldn't avail any benefits, we were not there for free prize because our common sense only told us that it must be hotel stay rather than LG TV 42", Apple I Pad or Rs. 10, 000/- but they gave already cheated and will cheat people as they seen to be perfect liar. Well, that ends our story but bottom line is that don't get trapped by this kind of fake promises. I personally recommend not to join this fraud club, rest is your decision. You can contact me on my no.[protected] and [protected]@gmail.com also get in touched with people who got cheated by these fellows and be unite to go for legal action against them.

Me and my husband were the victims of club jiva fraud- silver jubilee celebration to attract GOA visitors. For our bad luck we met a guy in Goa who introduced himself as club Jiva member and requested us to open coupons to see if we are lucky winners. And as one o[censored]s was that 'lucky' winner he took us to Hotel La Calypso. There we went through a marketing session by Club Jiva and we bought a package of 66k for 5 years and paid 30k deposit. At the time of presentation they showed details of several big hotels like Ratan Haveli, Hotel Auli, Shimla, Kerala, Rajasthan, Kashmir.And said that these hotels are part of there membership. DAE membership will come free with Club Jiva. But, later we came to know that they have only 7-8 properties and that too in Goa, Banglore and Panchagani. If we have to use any of the DAE hotels then we have to pay the exchange fees, this would comes out to be around 250 USD. This we can easily do by our self in their 7 properties with not more than 10-15k for 5-7 days. But, now we have to pay them 66K + maintenance fees of 5K every year and the utility charges of the hotels that comes around 1500.We actually called to cancel our membership but they were not ready to cancel and return our money. We need our money back. We were about to lodge a police complaint against this fraud people proceed legally.

I was on my honeymoon in Goa in Nov 2014 & unfortunately fell for Club Jiva's trap. Ended up paying Rs. 50, 000 for 5 year membership. Since then I tried reaching them over phone and e-mail, initially they were responsive in providing a list of their partner resorts, later they stopped answering calls and responding to e-mails. I feel cheated and frustrated.

I seek refund. Please help.

Regards,
Vishal/ [protected]

I vistited Mount Abu on 24th Oct with my family. One of person from Jiva Club met me near Near Nakki lake and he gave one coupon to tear and I found message " one of sure gift 1.LED, 2. IPOD, 3 stay at hotel, 4 Cash reward of INR 10000”. He said we will have to attend a presentation for 1 hour at Hillock hotel with Family, he also asked if I have the VISA credit Card, he said nothing will be asked to pay. So to fool the person and swipe card immediately. I reached the reception of hotel of hillock hotel. One lady met and asked to show the VISA card. Then One of Salesman ATIQUE Mobile [protected] (May be fake name) met us and said Jiva club is the owner of Hillock hotel He said JIVA club is the owner of various hotels like Cidade De Daman, Millennium Park in Panchgani, Kumar Plaza in Matheran, Aguada Anchorage in Goa, Abhishek Beach in Ganpatipule Ratnagiri, Ginger Tree/ Goveia Holiday homes in Candolim / Anjuna beach etc, He showed us mails from Existing customer who are satisfied…..fake mails and pictures. He said he can get 50000 cash discount if I accept this today…..a big trap. He said he can ask his manager to give a Goa Trip package….again trap, his manager came and he pretended and his manager asked they will see when you take membership. They both were discussing lie/ fake stories about their hospitality, services of Jiva club. He was making my mind to say YES by writing again and again. He said that the annual charge is just Rs 4900 and I have to pay Rs 2.96000 . He said if I pay uising credit card they have arrangement with Citi bank and I can covert this into 24 EMIs with 0% interest ( another lie) they brought the credit card swiped machine for Rs 100, 000 and I entered the pin under their influence/ hypnotism, but it failed as my limit was Rs 100, 000 and I had some outstanding balance. Then they swiped again and entered Rs 50, 000 and and I entered wrong pin under their influence/ hypnotism and it failed and they again they tried and succeeded at last. Then they got my signature on card receipt and agreement. they have not given me any receipt and stamped/ signed copy from their authorized signatory. Next day in the morning I checked the google to see the review and found they are fraud, they have cheated so many people in other locations. They target families on holiday trips so that they can not do anything. I called on phone to all the hotels which they were saying that Jiva club is the owner and found that JIVA is not the owner and very few people visit as Jiva customers, may be until entire amount is realized. I received call from Renu ( Mobile [protected]) Jiva club to welcome me and I refused and asked her to refund my money back. I have sent many mails to their support mail ID but getting no reply. I want my money back and will fight for misreprestnation / fraud. Desh Raj Mobile -[protected]

I have taken 5 year plan worth 60000 and now I have some personal problems and want to cancel my membership bit they are not helping me out. My membership has still not started and I have not even received any membership card also. How is it possible to not cancel the membership and refund the money. Anyone who has received their refund please contact me [protected] fraud club jiva

Hello sir / madam, I have visited hotel Hil lock, Mount abu and sales executive M. Manal ([protected]) explained me about membership.  That time I have deposited 50000 rs to block the deal after this he explained me about some another Maintenance related charges which not included before . They assured that if I am not satisfied and cancel the decision of membership they will refund whole amount.So I given My Bank Account details immediately and Manal (Executive ), Ravi ( Manager ) and Mr. Ritesh Paramar ( Director ) promised me, check will reached on my Home add. with in a week . But still check not received And now Manal is not accepting my calls also.So please help me.

Possibly the worst holiday experience i would ever have which i experienced last month after using a promotional offer which we were entitled to by scratching a gift card offered by jiva itself.. Unfortunately got conned and paid up as a member in goa which actually is yet to be activated beginning of next year and this fraud company denies a refund even though i do not want the membership anymore.. They never reply back to emails.. Help me spread awareness so that every tourist who visits goa is well aware of this scam called club jiva

When i was in a vacation in GOA, We attended a presentation at Club Jiva forcefully, regarding the membership on August 5 2015, with presentation they impressed us by telling too many holiday offers, But they asked us to sign the contract on the same day and we did sign it and during the presentation.They said it is EMI option with no interest and we bargained the package to 1, 50, 000 with EMI option and no interest, after swiping the credit card then we realized there was 15% interest. They cheated us in swiping 139000 with 15% interest and they put just 139000 in the contract and swiped 150000, after signing the contract, later we realized that the presentation given about the membership benefits and the contract is not matching. When approached them next day and when asked them to put the presentation given to us in the contract and asked them about the excess amount swiped, they agreed it was mistake from their end and told us they will cancel the membership and will refund the money back in 7 days and we were asked to leave and after couple of days they refused to picked our calls and started ignoring us. We we reached club jiva membership team, they started telling, we will compensate by giving you a free holiday. But we did not accept the offer, because we went through lot of pain and stress, and we told them we want our refund back as promised. Till now i have made around 1000+ calls to get my refund money, their response was horrible, they disturbed me mentally, due to which i went through lot of pain. And after all these struggle i was able to get 1, 25, 00 refund amount by OCT18th part by part. and when i ask for the remaining amount they said 10% cancellation fee. When i have not availed their service even for a day and i was the sufferer and i have been tortured, how will they charge 10% processing fee. 10%= 14000 and i have paid 3 EMI where interest will come around 6000, so totally i have get 20000 of the refund amount still. So i request Club Jiva team to refund my 20000, else i will fight legally. I have the proof of written statement and with company seal by CLUB JIVA saying the amount will be refunded in 7 days . Along with that i have the whole incident video captured where they are cheating us. The video explains the scam in which Club Jiva is involved. I have the transaction details as well of the money swiped. With all these evidence i will fight against them legally, if anybody needs to join me can email at [protected]@gmail.com and ph [protected]. I would request people not to fall in this scam, they are looting money with false promises. Please think twice before u r trapped.

They are not offering the hotels as promised while joining membership and charging extra utility charges for premium property. They don't have their own properties. Even their booking team was not responding properly. No reply to my mails. for booking in Manali taking 7 to 8 days and also their phone is always busy or switched off and they don't even try to call back again.

I am a member at this club jiva and while taking a membership have recieved a voucher. Now while tryinv to use this voucher after fulfilling all their conditions like intimating 15 days prior to booking etc. I tried to book a hotel room for 3 nights checkin 17th oct check out 20th oct. And since the time i sent an email it has been an experience nothing short of hell. Firstly they do not acknowledge the email apart from the auto generated response.then if we call them they have 2 different numbers and both keep passing customers to each other. Nobody actually helps. I have made atleast 50 calls trying to confirm if the booking is done since 3rd oct(my initial email date) N here i am today 14th oct and still dont have my booking confirmed. My flight costs have doubled compared to 3rd october but i obviously cant book flights until i have a room confirmed in my name. This is happening inspite of me being a member so GOD savd those souls who try using the voucher without being a member(which by the way they promise while trying to sell the membership to you) People i spoke to and did not help at all are Simmy, Michelle and Kalpana.Will be happy to share the numerous phone calls made and emails sent to which i got no reply.

Club Jiva/Holiday Kart pvt ltd is a classic case of "Iski topi uske sarr", To say differently, the kind of activities this Club Jiva/Holiday Kart indulges in is "To rob Peter to pay Paul" while it first rents few units, then falsely showcases 10% stake as 100% to its prospective members, and force them to pay hefty amounts for membership, and from behind only rents 1-2 units, and then re-rents these rented resort units to its members for a very high price (by illegally putting utility charges), and totally deviate from what they promised earlier while forcing their membership on scapegoat tourists.

They are a classic case of "Iski topi uske sarr" is because they don't own any single unit inside any resort / retreat in India, not even a room. They are just taking 1-2 portions / units on rent, Which means Club jiva/holiday kart pvt ltd, rents 1-2 units for a time period and then re-rents it to their members day wise, so of course when the members directly rent from these list of resorts, the members would get a very cheaper price compared to the excessive utility charges etc. that club jiva/holiday kart already imposes on the members. On top of that, we never know whether they have mentioned Sub-letting in their agreements as well and when the resorts (whom this club jiva foolishly calls as their home properties) stake holders may ask them to leave their premises/take a walk, for these reasons that they misrepresent while luring the tourists into taking memberships, and these resort credibility also becomes at stake over a period of time, and any resorts would not want to have such a bad reputation/bad name which club jiva/holiday kart pvt ltd already possesses right since the beginning.

This feedback by all victim members is applicable to all these companies having same directors as Club Jiva/Holiday Kart Pvt. Ltd / Vacation Concepts Private Limited / Ananta Oorjaa Entertainment Private Limited.

Even DAE is beginning to have a bad name because of associating with club jiva/holiday kart pvt. ltd. and may dis-associate soon with club jiva/holiday kart

Since club jiva / holiday kart isn't capable of giving/rendering any services as promised and hence we all victim members would wish to dis-associate from Club Jiva, and keep no connection what so ever with such an Unprofessional and pathetic company,

Additionally we victims request the Ministry of Tourism (Central) and Ministry of Tourism (Maharashtra, Gujarat and Goa) to please intervene and investigate and take immediate action on Club Jiva / holiday kart pvt ltd and help us (tourists) customers to protect our basic consumer rights.

Please contact me at [protected]. lets unite and fight with these scammers and cheaters...

Hi Club Jiva / Holiday Kart pvt ltd Victims, The members sharing their concerns on unfair practices and fraudulent policies of Club Jiva / Holiday Kart Pvt.Ltd. / Vacation Concepts Private Limited / Ananta Oorjaa Entertainment Private Limited, are absolutely right. As per our observations, This club jiva / Holiday kart pvt ltd have no respect for law, they have no honest intention to provide services, and their motive is only to make unlawful money, under the pretext of selling complementary gift and concessional timeshare holiday packages etc.. This club / jiva modus operandi is to cheat innocent tourists and rob them of their precious vacation time as well as money, . In fact they don't own any single unit inside any resort / retreat in india. They are just taking 1-2 portions / units on rent, and that too these resorts give them the units which are slow moving and mostly vacant because their customers don't prefer these units, and the members never know whether they have mentioned Sub-letting in their agreements as well, we never know when the resorts (whom this club jiva foolishly calls as their home properties) stake holders may ask them to take a walk, for these reasons that they misrepresent while luring the tourists into taking memberships. As per ministry of tourism, to be able to float a timesharing vacation business, a company has to minimum own some property at least, i.e. at least own some units inside some resorts in India, however Club Jiva / holiday kart pvt ltd fails this criteria also, as they do not own even a single resort / property / even a room anywhere in india. They can abscond/run away closing their business anytime, as they don't own anything at all. AIRDA (All India Resort Development Association) is in the process of blacklisting club jiva/ holiday kart pvt ltd / Ananta Oorjaa Entertainment Private Limited / Vacation Concepts Private Limited, AS they have received innumerable complaints, and Ministry of Tourism is also looking into this case of club jiva/holiday kart pvt ltd. Please contact me at [protected]. lets unite and fight with these scammers and cheaters...

I took Club Jiva memberships on 29/09/2015at hotel La Calypso getaway at BagaGoa and made payment of Rs25000.Agents Vikas Yadav[protected] &his manager Aditya Singh[protected] informed, even hotel Calypso is part of Club Jiva owned33 properties in India. This is false & they just have rented rooms.i want to cancel my membership& get the refund.Plzhelp

False statements and very bad/pathetically poor service / Club Jiva / Holiday Kart Pvt Ltd giving all wrong information to attract members Its the biggest mistake that we were forced to take Clubjiva Membership and have paid them certain amount of Rs. 140, 000.00 upfront, but now I believe they are fraud and only changing their statements everytime and given all false statements. While getting my membership they were very attentive and well spoken but as soon as they got money everything just seems to be flipped. Looks like Even I've been cheated with Club Jiva. Please contact me at [protected]. lets unite and fight with these scammers and cheaters... We have already filed a Police complaint and the police might go and arrest them anytime

Its been 2 years I am owner with club jiva. We took this in goa. Jiva give lot of choices in terms of location and resorts too. We went to 9 days trip to north India. First we stayed at lemon tree Delhi . We checked in late night, they offered us this hotel which is near to the airport. We stayed 2 nights in Delhi, reception was nice and very welcoming. One staff of jiva rohan was there for us to guide us he arranged sight seen cab for us. We saw humayun tomb, qutub minor, red fort, India gate, we went to the famous paranthewali gali at chandni chowk. We were amazed with Usual Paranthas like Aloo, Gobhi & Matar are priced between Rs 8-10 & Special Paranthas like Kaju Parantha or Pista (Pistachio) Paranthas are for Rs 25. That means you can have a full, yummy Indian meal without burning a hole in your pocket! Then we went to Chandigarh stayed again in awesome lemon tree, place is out of the world looks like we were in Europe, luxury cars, nice roads friendly people. We saw rose garden and rock garden. We went for night party at underdoggs sports bar and grill, we danced till morning good food and music. Next afternoon we headed to shimla by road . We stayed at east Bourne resort. Its beauty fully located in mountains with full of pine trees. One could sit there for hours and enjoy the nature. We went to see the mall road and did bit of shoping . We totally loved shimla for 4 days. Then we went to manali journey was tiring but then we reach to white mist resort we directly ate food and went to sleep apartment was luxurious. Me and my husband loved manali. One the way back we stayed in jaipur . Its was nice hotel. Thanks club jiva for making our holidays memorable . Special thanks to shruti pandey for making us holiday owners, hope to see you again in goa.

First let me share my experience (anyway I didn’t pay any amount to be club Jiva member). On the last day in Goa, suddenly one guy came and gave us two coupons. He introduced himself as club Jiva member and requested us to open coupons to see if we are lucky winners. Well we thought lets open it and see what is inside as there is no obligation, no fees. Stunning, one o[censored]s was lucky winner and it will always be because they used to keep coupons like that way. He congratulated us and requested us to go to hotel ‘La Calypso’. As we had some free time, we thought lets see what it is!! We went to hotel but before going to reception, another guy came and asked us few questions... better to say what not to tell to the receptionist. Bit surprised!! What is the problem if I tell that I am member of club Mahindra also but NO!! Anyway, we met receptionist and she asked another guy Aaren to show us hotel and all facilities around. No doubt hotel was good but that stupid guy Aaren started to bore us with his lecture. As he told that whole process will not take more than 30 minutes, we thought being good citizen, lets listen what he is telling. He explained us about all facilities, hotels that club Jiva offers to its members. After spoiling 45 minutes, seeing our impatient faces, he started to tell us about club membership charges but before that only we decided not to go as it was not that appealing. So our answer was negative and we thanked him for his time and explanation but suddenly getting our negative response, he started to behave like immature sales representative that we used to see here and there. He forced us to buy but no luck for him, poor fellow!! We told him that we will think about later, hearing that he told us that then get your free prize once you come back! It made us angry, we were not there for free prize because our common sense only told us that it must be hotel stay rather than laptop or smart phone but probably stupid sales representative Aaren does not have any common sense. Well, that ends our story but bottom line is that club Jiva sales representatives do not know how to behave with future customers. I personally recommend not to join this fraud club, rest is your decision.

Hi all victims of Club jiva,
The same thing happened to all o[censored]s also. We went to visit Goa during first week of September-2015, and we were caught by Club Jiva agents in Dona Paula, saying that we are so lucky that we got a gift and to bring that gift we have to go to the one of their own resorts which is Sandalwood Hotel & Retreat Vainguinim Beach, Dona Paula, Panjim, Goa. the people who caught us did not give us a moment to think and immediately asked us to follow them on their bike.(WE had also rented a bike) . . Once we reached there, these Club Jiva employees made us sit for 30 minutes and in the meanwhile asked us to show our ID Proof & Credit Cards that we have and asked us all our personal information on how much limit do we have in these credit cards. Then took the Xerox copies of my Pan Card and all Credit cards that we had and they told us that it is important for them to take these copies to give the Gift.

After that they said we have to attend some presentation of 1 hr. however Unfortunately the presentation went for some 4.5 hrs. Then they brought some other employees of Club Jiva, and these three employees took back our gift card first without scratching the options on it and then took us to one another office room inside the same Sandalwood Retreat to give us Presentation on Club Jiva, and during that time, Their Sales Agents, from Club Jiva Marketing team, gave us a booklet and list (Xerox copy) of 77 IRA list of resorts+23, where-in they repeatedly informed us that once we pay amount of one and half lakh upfront, and the maintenance amount of Rs. 5500.00 once in 2 years, there is no need for us to pay anything else While utilizing our holiday week in any of the 77 IRA list of resorts plus the 8 own Home Properties of Club Jiva (Which Club Jiva employees informed that these 8 resorts completely belong to them for a lease of 99 years), plus 2 hotels/resorts in Switzerland. Also, one another commitment was given to us that if we become a Club Jiva member we shall receive the DAE Gold Advantage card valid from 2016 (day of activation) till 25 years. And additionally they also promised us that in Bangalore, we would get the 25 years membership of The Club (Mysore Road) Bangalore, valid from 2016 (day of activation) till 25 years, and we need not pay anything for it.

We wanted to check on any feedback of Club jiva as We wanted to check the credibility and goodwill of Club Jiva amongst their members/customers on cellphone internet or by calling our friends, who have similar memberships, however we could not get any mobile network at their Club Jiva sales office (we suspect after discussing with other victims that they had used cell phone jammers.) .
Due to tremendous persuasion and Pestering and repeated forcefully offer from Club Jiva Employees/agents, we seem to have been Misled/misrepresented /cheated to take the club jiva membership, When we asked about what are their terms and conditions, they said there is no harm in paying first as they have a 30 days refund policy, wherein if a member is not
satisfied, he can ask for full 100% refund of his membership amount. When we asked them to give it in writing, they informed us that first we should pay the money, and in the meanwhile, they are asking Kalpana Biswas (one Club Jiva employee) to type all these terms and conditions that they informed us and bring.

We paid Rs. 1.5 lakh. We asked the documentation and after taking all our money, they gave us the agreement and asked us to sign it first as we have already paid the money and asked us to go through it afterwards once we reached our place. That is the first time we suspected and asked them to give all their commitments and promises in writing on email to us, which they said they would do next day, and we are
going to get a welcome kit from their Mumbai Support office. After that we were informed the Gift option as B which is same Free Holiday option that Club Jiva gives for all the customers as usual, after only pretending the other gifts, in order to Lure and bring the people to their rented office where their Sales/Marketing team can fool them with all fake commitments and trap them in an unfair and illegal manner, and duping/cheating them of their hard earned money (and never fulfil any promises/commitments made earlier and illegally use their money as an investment amount in Club Jiva business sought by misrepresentation and unfair means. We came to know about their modus operandi in next 2-3 days.

contd...

Hi Everybody, The same thing happened to all o[censored]s also. We went to visit Goa recently in September-2015, and we were caught by Club Jiva agents in Dona Paula on 4th September-2015, saying that we are so lucky that we got a gift and to bring that gift we have to go to the one of their own resorts which is Sandalwood Hotel & Retreat Vainguinim Beach, Dona Paula, Panjim, Goa. the people who caught us did not give us a moment to think and immediately asked us to follow them on their bike.(WE had also rented a bike) . . Once we reached there, these Club Jiva employees made us sit for 30 minutes and in the meanwhile asked us to show our ID Proof & Credit Cards that we have and asked us all our personal information on how much limit do we have in these credit cards. Then took the Xerox copies of my Pan Card and all Credit cards that we had and they told us that it is important for them to take these copies to give the Gift. After that they said we have to attend some presentation of 1 hr. however Unfortunately the presentation went for some 4.5 hrs. Then they brought some other employees of Club Jiva, and these three employees took back our gift card first without scratching the options on it and then took us to one another office room inside the same Sandalwood Retreat to give us Presentation on Club Jiva, and during that time, Their 3 Sales Agents i.e. Shruti Pandey, from Club Jiva Marketing team, gave us a booklet and list (Xerox copy) of 77 IRA list of resorts, where-in they repeatedly informed us that once we pay the entire amount, and the maintenance amount of Rs. 5500 once in 2 years, there is no need for us to pay anything else While utilizing our holiday week in any of the 77 IRA list of resorts plus the 8 own Home Properties of Club Jiva (Which Club Jiva employees informed that these 8 resorts completely belong to them for a lease of 99 years), plus 2 hotels/resorts in Switzerland. Also, one another commitment was given to us that if we become a Club Jiva member we shall receive the DAE Gold Advantage card valid from 2016 (day of activation) till 25 years. And additionally they also promised us that in Bangalore, we would get the 25 years membership of The Club (Mysore Road) Bangalore, valid from 2016 (day of activation) till 25 years, and we need not pay anything for it. We wanted to check on any feedback of Club jiva as We wanted to check the credibility and goodwill of Club Jiva amongst their members/customers on cellphone internet or by calling our friends, who have similar memberships, however we could not get any mobile network at their Club Jiva sales office (we suspect after discussing with other victims that they had used cell phone jammers, and mixed sedatives / suspicious chemical in water and coffee.) . Due to tremendous persuasion and Pestering and repeated forcefully offer from Club Jiva Employees/agents, we seem to have been Misled/misrepresented /cheated to take the club jiva membership, When we asked about what are their terms and conditions, they said there is no harm in paying first as they have a 30 days refund policy, wherein if a member is not satisfied, he can ask for full 100% refund of his membership amount. When we asked them to give it in writing, they informed us that first we should pay the money, and in the meanwhile, they are asking Kalpana Biswas (one Club Jiva employee) to type all these terms and conditions that they informed us and bring. We paid 1.6 lakhs. We asked the documentation and after taking all our money, they gave us the agreement and asked us to sign it first as we have already paid the money and asked us to go through it afterwards once we reached our place. That is the first time we suspected and asked them to give all their commitments and promises in writing on email to us, which they said they would do next day, and we are going to get a welcome kit from their Mumbai Support office. After that we were informed the Gift option as B which is same Free Holiday option that Club Jiva gives for all the customers as usual, after only pretending the other gifts, in order to Lure and bring the people to their rented office where their Sales/Marketing team can fool them with all fake commitments and trap them in an unfair and illegal manner, and duping/cheating them of their hard earned money (and never fulfil any promises/commitments made earlier and illegally use their money as an investment amount in Club Jiva business sought by misrepresentation and unfair means. We came to know about their modus operandi in next 2-3 days. In evening when we reached our place, we checked their feedback and credibility on internet and we were shocked to know that Club Jiva has a very bad name and very bad reputation in the clubs and recreation market and we saw so many customer complaints available openly on the internet. Also, there were some thousand ruppes money and my other belongings missing from my bag, which we suspect either employees /agents of Club Jiva have stolen... Because of coming to know the reality of Club Jiva and very bad reputation that this Club Jiva/ Holiday Kart pvt ltd has in the market, next day we went again to Sandalwood retreat and asked them to refund our entire amount, and return what they have stolen from us. They refused to refund our amount at that time, and didn't accept the theft ? As we have been observing seeing all Club Jiva Victims, Club Jiva / Holiday Kart pvt ltd Support team has been continuously changing their statements every now and then, and are no longer responding to any calls or emails, after deviating from what was promised to us in the beginning, leaving us no option but to forcibly take a legal action on them. Thank God that some of you people as Tourists in Goa, escaped the clutches of Club Jiva without paying anything, For us we are still fighting a legal battle and complained in the police station in order to get back our hard earned money which they duped us with. The modus operandi of Club Jiva is to lure and bring people to their rented office, make people members, forcefully and wasting time (and theft of these new prospective member's belongings ) that’s too in a vacation. We need the refund our entire amount. You also please file a police complaint on them, so that every rightful tourist coming to Goa on a vacation should not fall prey to Club Jiva, and get cheated ultimately... Goa tourism should also take an immediate action on this Club Jiva asap, please also file a complaint in http://www.goatourism.gov.in/ and send them your grievances on dir-tour.[protected]@nic.in, The Goa tourism after coming to know all these malpractices by club jiva would definitely take an action to ensure the safety of tourists, let's try to save the other innocent tourists at least...