Submit a Complaint
Claimed

Cognizant Complaints & Reviews

www.cognizant.com
1
Updated: Mar 27, 2026
Complaints 2279
Resolved
357
Unresolved
1922
So far, so good. Cognizant is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cognizant will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Cognizant

Having problems with Cognizant?

File a complaint and get it resolved by Cognizant customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Job & Career
Cognizant
Rank #1-20

Cognizant reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swastika Katyayan
from Ranchi, Jharkhand
Mar 20, 2019
Report
Copy

regarding the mistake in my offer letter

Sir, i have received my offer letter from cognizant on 19 march 2019, but my name and my college name written in the offer letter is wrong and in instructions its asking for the documents and if i submit my documents it will not verify my name and my college name. Since, there is an acceptance timing that i need to accept the offer within the 7 days. I am not the only one with whom it has been done there are lot of students from the off campus...
Helpful
28 other people found this review helpful
28 found this helpful
2 Comments
Report
Copy
P
Prirhwish Bajpayee
from Kolkata, West Bengal
Mar 14, 2019
Report
Copy

bgv and joining delay

Address: Kolkata, West Bengal, 700135

After submitting all the documents to the hr still waiting for the on boarding pass, i was suppose to join by 20/2/2019 as per the offer letter. I have resigned from my previous service as per the instruction of the offer from cts. Before 1 days of joining they have sent me an email that they have received a negative feedback so they asked me to submit form 16 for the previous employee which i have uploaded on the portal on that day itself....
Helpful
28 other people found this review helpful
28 found this helpful
Write a comment
Report
Copy
V
vignesh98
from Bhavani, Tamil Nadu
Mar 1, 2019
Report
Copy

not able to modify the pan self declaration in pre join formalities

I received my offer letter recently and i was asked to fill the pre joining documents. I filled all documents. After submitting the pan declaration form, i found a mistake on my name. So i clicked the modify icon, but after modifying the name as per the pan card i could not able to submit because the submit icon was not available. Please give me a solution....
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
R
Raj Shan
from Bengaluru, Karnataka
Feb 5, 2019
Report
Copy

provisional certificate

Address: Chennai, Tamil Nadu, 600100

With reference to recent visit to ide unom, i have been told for dec 2011 passed out candidate having enrollment no pk70469, the university is not issuing any provisional certificate. So it will make me huge problem.
So i am in problem. Please inform me as soon as it is issued in the coming provisional certificate in the following email.

Regards
Rajkumar
[protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
hyndavi gandhe
from Bhongir, Telangana
Jan 19, 2019
Report
Copy

malpractice

Address: Rangareddy, Andhra Pradesh, 500060
Website: Amcat

Dear sir,
As we can write first round of exam from anywhere our friends are malpractising the questions and answers. As, they were copying and writing there is no use of it. The members who will write with their own knowledge get loss from this. One person is writing the exam and the other one is back of the webcam. The other person is saying answers by googling it. So the person who is writing exam is keeping the correct answers....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
naveedahmedsk8@gmail
from Coimbatore, Tamil Nadu
Jan 13, 2019
Resolved
Report
Copy
Resolved

revoked offer

Address: Chennai, Tamil Nadu

Hi my name is naveed ahmed i got offer letter from cognizant at[protected] in hyderabad but i from chennai there is no problem to me to relocate but they send offer letter and location before 2 days and unfortunately i was working with my previous organisation can't able join at that particular date, so i draft a mail to c2c. Cognizant hr regards this issue, but they replied as your offer has been revoked and no request is acceptable, i left...
Helpful
14 other people found this review helpful
14 found this helpful
1 Comment
Report
Copy
J
Jahnavi G
from Hyderabad, Telangana
Jan 3, 2019
Report
Copy

request to change/modify college name in bgv portal

Address: Kurnool, Andhra Pradesh, 518301

Hello,
I have got offer letter from Talent Aquisition group on 22/Nov/2018. My candidate I'd is[protected]. I have completed all the formalities but still i did'nt get my date of joining. In Cognizant Background Verification portal i couldnt find my college name and accidentally updated other college name. So i kindly request you to modify or suggest me any way to change college name.

Thanks in advance,
Jahnavi...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
V
Vigneshwaran Rajan
from Chennai, Tamil Nadu
Dec 21, 2018
Resolved
Report
Copy
Resolved

didn't get offer letter yet even after filling cis form

Address: Chennai, Tamil Nadu, 600089

Hi,

I attended interview for DotNet domain on 13-Oct-2018,
got "Cognizant Interview Status - Selected" mail on 15-Oct-2018
and "Invitation for Live Interview with Cognizant" mail i.e. to fill CIS form on 14-Nov-2018, after that I have not received any offer letter. Even tried to follow up with HR no reply.

Please don't call saying there is a Managerial interview I know it there no interview...
Helpful
32 other people found this review helpful
32 found this helpful
10 Comments
Report
Copy
S
Sathya Sanjay
from Tiruvannamalai, Tamil Nadu
Dec 18, 2018
Report
Copy

fake offer letter to fresheners

Address: Coimbatore, Tamil Nadu, 641035

Hi Sathyapriya, I have received email from [protected]@yahoo.com" requesting for 20000 and sharing offer letter from cognizant. I paid Rs.20000 and received offer from Cognizant Email Id: [protected]@Cognizant.com.

Same dinesh requested to upload documents into portal he requested to send to his email id and same has been shared. after that he send date of joining and time of joining details.

But Looks like...
Helpful
36 other people found this review helpful
36 found this helpful
3 Comments
Report
Copy
K
Kausalarmy
from Mysore, Karnataka
Dec 13, 2018
Resolved
Report
Copy
Resolved

backdoor people

Address: Bangalore, Karnataka

One person name manjunath and phone numbers are [protected] and [protected] are betraying unemployed people. He will tell that he will make you select in the cts interview.. For that we need to pay him 2lakh. First' we have to deposit 10000 to his account. After that he will tell prepare well for interview.. After interview we have to submit all our original certificates to him. He won't do anything by god grace if we select in interview, he...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
M. Madhavi
from Bengaluru, Karnataka
Dec 12, 2018
Report
Copy

regarding problem with pre-joining formalities

Hello team,
Gud afternoon this madhavi. I recently got the offer letter with pre-joining formalities to fill all the details.
But after accepting the offer letter, i lost net connectivity. So again i opened the prejoining formalities to complete tasks in onboarding form, but i am not getting the tasks. can you please resolve it fast.

Regards
madhavi...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nivetha nive
from Tiruvannamalai, Tamil Nadu
Dec 7, 2018
Resolved
Report
Copy
Resolved

not able to edit the pan declaration form in pre joining formalities

I recently received my offer letter from cognizant and after that i received an mail for filling the details in prejoining formalities in that while filling pan declaration form my name went wrong and after submitting the form i gave modify and edited my details by i was not able to submit the form again, there is no submit button shown at the bottom then how can i submit my modified form please help me to solve this problem...
Helpful
31 other people found this review helpful
31 found this helpful
7 Comments
Report
Copy
S
Sowjanya Chowdary Kuchipudi
from Khammam, Telangana
Dec 3, 2018
Report
Copy

onboarding process

After clearing my interview i got a mail to write a amcat coding test for on boarding but unfortunately that mail has been deleted in my phone. But after a couple of days i got pre joining formalities. And i completed uploading all the documents and bg verification also. My query is as i missed that exam, can i expect that mail again to write the test....
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
A
Amuk
from Mumbai, Maharashtra
Nov 16, 2018
Report
Copy

issues in pf withdrawal

Address: Pune, Maharashtra, 411005

My pf account no. Is tn/ms/31309/124323. I have submitted my pf withdrawal application with duly signed by me to my previous organization in oct 2016 (Cognizant technology solutions, pune).

I have left cognizant in 2012 and since then every year been consistently sending new pf transfer or pf full & final settlement application to cognizant technology solutions chennai duly signed by me however there is no answer from any...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Meghana Chowdary
from Manuguru, Telangana
Nov 9, 2018
Report
Copy

pan card is unavailable for onboarding

As i got placed in cognizant, i received an offer letter. To apply it pancard is mandatory. But i donot have pancard. As i am having some address correction issue my aadhar card is in process. After getting my aadhar card only i can apply for pancard. Offer letter should be filled within 7 days. As per my condition pancard can be delayed. What should i supposed to do now. Please help me with this....
Helpful
30 other people found this review helpful
30 found this helpful
1 Comment
Report
Copy
S
suganthi_s
from Chennai, Tamil Nadu
Nov 11, 2018
Report
Copy

I got the confirmation mail but not the selected mail

Address: 638701

I interviewed at cognizant on 27th october and went till hr round.I got the confirmation mail from cognizant on october 30th. My friend who attended interview on the same date got offer letter on November 9th but i didn't get any mail. Is there any kind of rejection in document verification? I am in dilemma whether i get selected or not.Kindly share me the status of my application ASAP....
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Divyaraajeswari KS
from Chennai, Tamil Nadu
Nov 1, 2018
Report
Copy

regarding offer letter status

Hi,

I have attended interview on 14th October 2018 at cognizant thoraipakkam for ETL testing. After discussing with HR, he confirmed within couple of weeks i will be getting my offer letter.

Till date I didn't get any mail from them and tried reaching but no response both for mail and calls. Yesterday received mail from cognizant tag stating that " interview attended on 13th October had been put on hold" but...
Helpful
Found this helpful?
12 Comments
Report
Copy
J
joshva eldin
from Chennai, Tamil Nadu
Sep 4, 2018
Report
Copy

didn't receive boarding pass/date of joining

Hi,
I received my offer letter from cognizant stating to join on 23rd august 2018. I have uploaded all my documents in cognizant portal as mentioned in joining formalities. My cognizant id is 11540692. Since i didn't get onboarding pass, i couldn't join on 23rd august.
In portal my joining date is showing[protected]. Till now i didn't get a mail regarding new date of joining....
Helpful
51 other people found this review helpful
51 found this helpful
4 Comments
Report
Copy
S
Swati Koul
from Kud, Jammu and Kashmir
Aug 27, 2018
Report
Copy

on boarding pass

Address: Bangalore, Karnataka, 560045

Hello,
I received my offer letter on 20th august from cognizant stating to join on 27th august 2018. I have uploaded all my documents in cognizant portal as mentioned in joining formalities. My reference id in cognizant is 12272692. I travelled from gurgaon as per my joining date but was not allowed to onboard as am not holding boarding pass and my bg is showing as pending for approval.

In portal my joining date is...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
P
pskkarki
from Puducherry, Puducherry
Jul 23, 2018
Report
Copy

onboarding issues with cognizant portal

Address: Bangalore, Karnataka

Hi,
My date of joining was 18-july-2018 but from 12-july onwards i am not able to login to cognizant portal. I had completed all my formalities but onboarding pass was not generated.

When i contacted hr, she told she will recreate the offer letter and it will have mew date of joining. But till now no updates. I follow up everyday throguh mail but i dont get any reply on mail.
When i call hr she picks once in...
Helpful
261 other people found this review helpful
261 found this helpful
46 Comments
Report
Copy

Related businesses

Rise India Enterprises Manpower
1
(29)
Careergrommer
1.3
(8)
Stepwheel Outsourcing
3.4
(3)