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Cognizant Technology Solutions — Money Deducted from my Account but Online Kolkata Metrocard Recharge Failed.

Address:Flat-2B, Second Floor, 10 S.K.B.SARANI, SETH BAGAN, DUMDUM
Website:mtp.indianrailways.gov.in/KolkataMetroPG/MakePayment.jsp

Hi Kolkata Metro Authority,

I tried online recharge of my metro card#[protected] on 26-Oct-2020 11:20pm IST.
Money got deducted from my account but recharge failed.
There after till now on 27-Oct-2020 after 12hours no recharge is showing nor any refund received for failure.

Thanks,
Anamitra Bardhan Roy
M#[protected]
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Comments

My metro card recharge using State Bank Internet banking failed, money deducted but no recharge. My Transaction Ref No IK0AZQRFQ7 for Rs.100 on 23-FEB-21 15:48

Please refund the amount
Reply
Ibne Soud's reply, Aug 21, 2021
Do you have your refund back ?
Payment success but recharge failure.

Sms from bank- Your Payment for Metro Card[protected] was successful at 21-Aug-2021 11:57:59 for TopUp amount Rs. 100 having TxnID [protected] and SBI RefNo. CPABAASME0.

Plz refund the amount.
Reply
Payment success but recharge faild. Amount deducted from my BOB account Ref no-s17738163 but txn show failed on 26/09/2021 at12.39 pm but amount not yet back on 12/10/2021 aloke roy
Reply

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