Colive Complaints & Reviews

So I vacated the room kn 27th March but the amount isn't credited in my account. Am feeling helpless. There's no way to contact or talk to anyone . My deposit is 15k .

So we vacated the rooms on 27th of March .but till now the deposit is pending

I left colive imperia on 25th of March waiting for my refund, they are saying I am not eligible for refund this is absurd nonsense. No one picks up calls, no reply to email and the concern is not willing to help us from any end.
I have paid rent other expenses and electricity bill that too timely but they are asking for hidden charges I stayed there for 1 month and they are demanding us 2 months electricity bill and maintenance charges.

From one year, I have raised 3 tickets, several emails, tried calling, no positive response.
On first ticket, deposit was in process of refund but there was a mistake in my IFC code, the team informed me and I corrected it and mailed them the same, but I didn't have any response back neither the deposit.
On second ticket, they still asked to confirm the account details without doing anything before, atleast they sent me a image of failure of transaction in first ticket, app doesn't generate notification, I missed there 24hr response time, they didn't call me, didn't mail me, didn't message me and closed the ticket.
On third ticket, been 7 days, mentioned both of the previous tickets, no response yet.

I was a resident of colive Oasis bangalore in feb and march 2021. I raise the exit request on 26th feb 2021 and I share my account details and the refund about mentioned was 10, 322. I am yet to receive any amount in my account.

After raising 4 service request, now I see 8k colive money is added and 4k colive currency in the colive passbook, which was never mentioned in any document. So the amount should be deposited to my bank account.
Yet to receive a single call from any of the service person.

Please find the attached evidences on refund and exist request date.

Check with the sales - Pratik samanta he had no help to offer and than shared rajdeep’s detail mentioning he is banglore lead for Colive, he is not after first call.
Also have not received a single email regarding repayment.

Please take appropriate action ASAP. And let me know if any further details are required.

I vacated the room on feb 29th from colive Tornio and its been 2 months haven't received my deposit back, they are saying excuses on excuses, they are saying thier own company hasn't approved the payment, that's clearly not my problem, they put the amount in their scam scheme called DYD offer, where they take peoples money and earn interest from the bank, i think the company should be shut down

I had vacated from that place over 2 months back and they still haven't returned my deposit. They illegally put my money into their DYD(double your deposit) scheme without notifying me and also deducted half of my deposit money. They are doing the same with all the people.

Colive Centrepoint did not give back my deposit. The sales team rented my apartment to another set of tenants (inspite of me being active tenant) and asked me to leave the apartment forcefully within couple of weeks without any prior notice.
On top of this, they did not return the deposit of 16000/- which i had paid at the beginning of my tenure. The company is fraud and they're not ready to listen or act on our complaints

I have been informed that I will receive the deposit on 10th or 15th yet it is pending and I have commitments to do.
I am even struggling to talk to anyone about this.
Horrible seriously.
Kindly look into my query as early as possible.

Hi Am Priyanka colive ruby Hyderabad. I raised the notice period on Feb 1st and I vacated on feb 28 but nobody is there on that day so I gave keys on March 1.now they are saying I vacated on 1st March.acc to policy they are not deposited my amount.i will go legally if not refund me back.

Joined Colive For Just 1 Month. I stayed in colive memhis, bangalore.
I Paid A Deposit Of Rs.17351.

In The Beginning, The Sales Executive Told Me That He Will Be Able To Waive Off 3000rs From The Separation Charges (Actual Separation Charge -3000) As I Am Going To Be There For 1 Just 1 Month.
When He Made That Promise, Then I Did Agree And I Joined Colive.
But Now, I Tried Contacting Him, His Phone is Switched Off. So, Overall, They Give Fake Promises While You Join And Later They Don't Vare At All. All Fake Marketing And Sales Strategy Has Been Used On The Customers.

I have my call recordings related to it, when he told me he would be able to do it.

Second, Coming To The Refund Amount, In The Beginning It Was Told, Within 15 Days After We Vacate, We Would Be Given The Refund.

Now they say, some dyd offer. I have cancelled it and still waiting for their refund of remaining amount atleast.

Its Been More than 20 Days, I Raised An Issue. But Until Now, No One Has Contacted Me.

I tried to contact my sales manager, but no response.

Third Issue, They Have Deducted 4000rs As Maintainance Charges( Other Than Separation Charges) I Stayed For Just 1 Month.We Have Given The Room Back In A Very Good Condition.
I Don't Understand What These Charges Are.

But All I Could Guess Now Is, While We Were Checking Out, The Property Manager Was Not There. We Tried Contacting Him Several Times, But No Response From Him. We Had To Give The Key Back To Watchman As We Had Our Bus Bookings.

But The Watchmen Did Check Everything While We Checked Out.
There Was No Single Issue Found.
Bit Still I Don't Understand Where These Charges Came From.

Dear Team,
I Had stayed at colive central park, saidapet, chennai for 6to 7 months. Vacated the room on 16th Feb, while vacating I was told by billing that I wud get my deposit back in my savings acct within a months time.
Amounting to 15k.

Now on 15th mar i receive a mail from [protected]@colive mail; mentioning that my deposit has been transferred into some scheme "Double your Deposit" and will reflect in the app in 3 working days and hv an option of withdrawal. This withdrawal will be deposited in my acct after 30 working days...

In addition to this they hv deducted 2600 rs for Electrical consumption.
While i hv arthritis ao i dont use AC at all. 2600 is only for using 2 leds for 3hrs(8pm to 11pm) and a fan thru out the night. THIS IS WITHOUT ANY BILL.

1960rs for seperation charges..which is 25% of my rent amt. This is penalizing me for leaving their property. Upon my checking with their Chat expert..he/she says "these r cleaning and maintenance charges"

My query to this:
A) why would i pay cleaning charges for something i am not using.
B) I left the room as i got it.

My plea: kindly get me money refunded without any Spurious schemes(only for colive to earn interest) and without any deductions.

Rahul Sharma
Colive central park
[protected]

Hello Team,

I have paid my rent for month March 2021 on 28th Feb 2021. But now I am receiving an email saying that I have to pay March month rent. Please check it once and let me know on this issue please.

Below I have attached a screenshot of the Rent payment invoice copy for your reference.

Regards,
Dhanush M V
[protected]

Colive we had very bad experience. I will suggest not to stay in these properties. One lady pooja who is in billing she is very rude and very irresponsible while talking with customers. She has no control of her tounge and no one in colive responded to this. Turly horriffic customer service. And there is no business greetings to customers just saying hello. Stay away with them especially Miss POOJA IN BILLING SECTION..
I WANNA GO LEGALLY ON HER, IN WHICH WAY SHE CAN ABUSE CUSTOMERS. AND MANAGERS OF COLIVE ALSO IRRESPONSIBLE NO ONE ARE RESPONDING. MISS POOJA USING A NEGATIVE LANGUAGE LIKE Customers doesn't have ears, n lazy to pay rents etc. Calling and irritating so many times continuously(pooja). Rude behaviour and attitude(pooja)

On the 9th of jan i moved to the property while doing a check in I was told to pay the amount twice because the first payment was failed. I paid 10018 twice. The salesperson told that they didn't received the 10018 money at the first and again I was told to pay money 10018. I kept on asking about the money but they kept on lying me. I contacted to the customer care and they give me the proper proof that I have paid twice the same day. Now I need a refund of 10018 but no body is helping me.

Due to COVID, i had a deal with Colive executive to pay only 4000 out of my total rent amount starting from August month. However, due to extended work from home I had to decide to leave my colive accommodation entirely. So I raised the checkout request on 30th November which was completely valid as per their checkout terms and December month was my last month to pay the rent. So I paid the complete rent for December instead of 4000 but now when time came to provide back my deposit they deducted extra 5287 INR as an outstanding rent amount for the month of November. Earlier for every month from Aug to Oct they waived off the remaining rent amount but for November they didn't do this. Now when I asked them to not deduct this amount they come with instantly made conditions and denied me for this. When the deal was made there was no such conditions explained to me and then at the end they deducted this extra 5287 INR from my deposit. They are not listening at all and not ready to discuss this or show me the proof for the conditions for which they deducting the charges. It is completely unethical of such a huge renting firm to extort money from their customers illegally. Please help as they have done the same to many customers like me

I was looking for PG kind of accommodation and enquired online after after that I received call from Colive RM and they explained about amenities and all and ask to book the premises but I was not in city so I told I will book visiting the premises but they insisted that why you are not depositing it will be refund if you want to cancel but I dint do payment this was in 17th November per name Srikanth Roy. Then after some days I received a call from another RM on 18th Nov and again she sent me details and started insisting for booking I asked her about refund and she told if in case you don't like it or you want to cancel it will get refunded on her words I deposited 2000 as booking amount but after 6 days I wanted to cancel the same as I have received better pg along with food facility and I informed to Colive RM she told it will get refunded but it will take 15 day and now its 9th Jan neither they are replying nor they are refund my deposit.

I am staying in Colive 303 Alakka Palazzo. I have received incorrect rent receipt for some other property Colive 309 Primex Verterra. I have asked Colive customer care service about this incorrect invoice but I had received a harsh response from Devika from Colive. She asked me to pay for this incorrect property and I said I paid for the property for where I am currently staying and I cannot pay for some other property. For that I received response from Devika in harsh words, you have to pay for this incorrect property also and she said Colive will not allow me to stay even if I pay for the correct property.

I request you to take necessary action on this and help me and other consumers like me.

I was living in colive glory Bangalore. i was supposed to check out on December 31st and i was not available at the property for a week before that so i called the property manager before leaving to say do not enter into my room until i came back, leaving so many valuable stuffs including and expensive jacket, bathing products few of my clothes. after a week back i went to my room that was complete empty and i asked the caretaker who cleaned the room after i said not to and all my stuffs were missing. I raised a ticket for security because it happened before also when i came back from my office my room was wide open . i am a single women who stays alone, so security is major issue and i complained before to the property manager regarding that . that time also i missed a valuable things. Now that ticket turned into cleaning after i left and property manager is not answering.

I was living in Colive Friends Residency Bangalore. I left the colive on 30 November 2020, informing the property manager and billing team also. They are not returing my 2 month of security deposite amount (19000 INR) instead they are keep on sending me the rent invoice in thier app tough I have left the place on November end. I got the rent invoice for the month of december 2020 and January 2020.

Kindly address my issues.

Regards,
Rohit Kesarwani