Colive Complaints & Reviews

Dear Team,

Please find the attached email that I have raised notice to vacate the room on 4th Jan 22 as discussed earlier by sales person. Please note before raising vacate notice I have tried reaching Abhishek multiple times due to concern about poor room hygiene and maintenance, however no one was ready to take up accountability be it Manager or Sales personnel. Everyone blamed each other than helping me. My questions and concerns were left unanswered.

I had no other choice than vacating the room by serving notice. Property manager and assistant are well aware that I have been vacated by the property by 5th Feb 2022. Also, I informed many retention executives about the same that I had faced multiple issues so I have been vacating the property.

Colive team is not refunded my deposit despite they are claiming me to pay 6000 INR for as some penalty. Kindly help me in resolving this concern and share the strong feedback to colive team that they are poor service provider.

Do let me in case of any requirement from my end. I'll be absolutely comfortable assisting in any details.

Thanks and Regards,
Chetan

I have checked in in Colive Hilton (Room No-409), Bangalore on 24th of January 2022.

I have deposited Rs. 4548 (Rs.3000 for advance as a student and rest for rent till January 31, 2022). Then again I paid a rent of Rs.6107 on 3rd of Feb. After talking with your property manager. On 21st of February My father got admitted to hospital so I had left the property on 23rd of February itself.

On 28th of February I...

I HAVE DONE MY BOOKING IN LOTUS PARK COLIVE BY MAKING PAYMENT OF 2000 SALES PERSON TOLD I[censored] WANT CANCEL THE BOOKING TEL ME I WILL REFUND YOUR ENTIRE AMOUNT THERE IS NO VACANCY IN THE PROPERTY SO I SHOULD CANCEL !
now after asking with the sales person he is telling i am unable to help you people

The company had taken 15k as deposit when i rented the apartment. When i raised the exit request in may ( after paying the rent) the company is now asking me to pay another 1250 on top of the amount. The entire 15k is being charged as notice period. This is not ethical and should not be allowed....

This is the worst management we have never seen in life.Worst staff as well, no proper communication to CUSTOMERs. The buildings are least hygine, worst cleaning facility, no proper food in pgs. They bribe money, they are behind money they only ask money to pay first and later no response from them. Seriously this organisation has to be BANNED from all over the state.
Terrific experience. Please BAN THIS COLIVE.
They took simply my money and saying its due. What the ### it has to be banned.

I had raised a notice period on the 1st of January and vacated the premises on the 17th. Paid the rent for the whole of January. I had given two months of rent as security deposit and i was already informed that about a week worth of rent will be deducted at the time of settlement.
I got the settlement report after a month, where it is mentioned that, from the 34, 000. about 4918 has been deducted(this includes 1 week rent + electricity...

Waiting for refund amount, as of no response from property manager and other staff

I checked in to the property on 22nd November 2021 (Booking Number: 143078). I deposited money 16500 rupees as refundable security money (After deducting 1 week of rent as maintenance cost[protected]/4=3625) = 12875 rupees should be refunded).
It was promised to refund this security money within 30days of checkout from the property. I checked out on 31st December 2021. Its already more than 3 months passed, and i have not received...

Hi. I was contacted over whatsapp by Denish (Mobile# [protected]) from your team and he had shown the video of 206/207 room in Orchard Suites in Bangalore on 20-Mar-22. I visited the place on same day and the property manager showed me room no. 203 . I confirmed to Denish that i am ok with any of 203/206/207 rooms however since they were very dirty, i was asked to wait for 2-3 hours for the cleaning to be done and meanwhile pay the initial amount of INR 2000. I paid the amount and soon i was told that instead i will be given room 306 which was not at all similar to the ones i was shown and to which i agreed. I immediately asked for cancellation without even getting into the room. Although Colive representatives cancelled my booking but haven't refunded my INR 2000. Since the room was event booked as it was not the one that i had finalized and i had cancelled the booking within an hour, i want my refund ASAP.

They promised of no lock in period and refund of full security deposit on vacating room. I stayed for 25 days and vacated room paying full months rent. They said security deposit will be refunded after 15days. I waited and at last they charged it as notice period amount, and above that included seperation charges, repairs where I never used any services and charged me extra 6000. So they now gave me a bill of 24, 000. For a stay of 25 days in a match box size room I was charged 38, 000 totally. They don’t even provide service to resolve this … no response at all.

I left my colive on 28 Jan 2022 and on 15 Feb 2022 they send me the settlement statement stating 8740rs as refundable, But today its 22 March 2022 I still didn't got any refund credited in the provided bank account.

Update, I waited for a month for the deposit amount to be credited in my bank just like they said, but it is still not showing up in my bank. This morning, I contacted them again, and they said that they will process it in a few days. The entire company is corrupt and is filled with cheats and liars. I hope someone shuts it down.

They jus dont return the caution deposit refund they are supposed to and even when a lot a people did complain in the reviews this didnt change . it has been a year since i moved out of that property and i am yet to get my refund . They jus ignore or cut calls if you talk bout the caution deposit or give excuses saying you ll get it in a week where as you simply wont. i ve been contacting them for a whole year continuously and still they are yet to refund me. Completed all the requirements such as raising a ticket for the issue but they ll never do what they are supposed to. the property i stayed in a year ago has been moved and closed. tickets that i raised after the first one were resolved saying multiple tickets would create confusion .

I vacated colive rio grande in decemeber. Colive mentioned that it will refund security deposit in subsequent month dated 15th. Its been months and i still havent received any money back. And the support is too vulnerable they don't answer whats required and it never helped. There are many people who suffered by this kind of scam from colive not getting back security deposits.

It’s been more than 1.5 month since my checkout and I have not received my Deposit refund at all.
My email is [protected]@gmail.com
Please help me get that as early as possible.

Colive does not respond to any queries at any time, they just stop responding to your calls . Their sales persons are fraud and they pressurise you to book within a few minutes or hours of showing tou the property . They say that you can schedule a video visit but when you ask for one they make excuses . They give you ultimatum to book, otherwise every time you talk they will say it will be booked if you dont pay now . Their website and sales official provide different information .

Colive is the ### and the most corrupt business out there. They CREDited some ### DYD OFFER to my colive passbook instead of refunding my deposit to my bank. I redeemed that amount to be CREDited to my bank, but those ### about it. I am really annoyed. Companies like theirs are what degrades our country. They are no better than thieves. Its disgusting to think that they enjoy stealing from normal people like us.

I paid 15500 as deposit while they showed only 10500 in settlement summary and also charged last 2 months electricity bill while I paid all bill on time and also charged 6500 as repair and maintenance charges while there was no damage .

HI I stayed at Colive Primex Verterra, Chennai. I vacated the premises on 31st of January 2022. I got an email from them stating that they would put me on a DYD offer, which would double my deposit in case I decided to stay with them and promised to credit it in my account. But I don't see it. Nor am I pleased with the fact that they decided to do such a thing without consulting with me first. The manager was abusive and used vulgar language against everyone there. I want the remaining deposit amount 8k odd rupees credited to my original account, and I want them to send me the cancelation form for the same DYD offer.

I was leave in your property colive 501 Elara since last dec and jan month .. That time i paid deposit money of ₹12500 ... And i vacant the room in february month ..i want to know in how much day i will get the deposit money ...your employee told me will get it in under 15 days but not yet come .. plz return my deposit money as soon as possible ..

Contact number -- [protected] (shubham barnwal)