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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Updated: May 5, 2023
Complaints 676
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Unresolved
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Compare DTH / Vserve Ecommerce Sales & Service reviews & complaints page 11

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S
Shankar Patra
from Bengaluru, Karnataka
Aug 21, 2018
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Address: 560081
Website: Comparedth

Guy if you are not able to give proper service to customer then don't promise. It's almost 3 months I have paid 199 rs for shoes but no response after so many mails.Guys what you think we are fool hear so we pay you.This is the way how you treat your customer. If I m not wrong then you won't sustain in this industry for more time due to your service. I never gona going to refere my friends for compare dth.Anyway just check my issue and shortout as soon as possible. It's not good the way you response to customers

Sahu
[protected]
+4 photos
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    S
    suresh vykuntam
    from Payyannur, Kerala
    Aug 18, 2018
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    Address: 535270
    Website: Comparedth

    Sir,

    I have purchased one product on 10/07/2018 (Dish tv hd) where there was a free offer (Pair of shoe), paying rs. 199/- as a shipping charges against above on merchant website : comparedth.com vide order no. : cdt-shoe-[protected] payment has been made successfully from my side. For your ready reference i'm enclosing please find here with the acknowledgement from comparedth.com of the same.

    Now sir, i have enquired regarding the same to compare dth customer care over phone but no one can give me information about the status of the product.

    I expect you would be kind enough to take a necessary step regarding the same.

    Expecting your kind cooperation.

    Thanking you,

    Narasimha murty vykuntam
    Gajapathi nagaram
    Vizianagaram
    Andhra pradesh-535270
    +1 photos
    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
    Dear Suresh Vykuntam,

    Hope you are doing good.

    Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

    Regards,
    Online Team
    DishTV
    Dear Suresh Vykuntam,

    As per our conversation on [protected], informed you to contact Comparedth for shoes offer issue. Moreover, your feedback has been taken that the fake offer commitment should not be provided by the sales team.

    Regards,
    Online Team
    DishTV
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      A
      Arun Viswan
      from Ernakulam, Kerala
      Aug 16, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi
      Website: www.comparedth.com

      Good Morning Sir,
      SUB: Refund from COMPARE DTH.

      I have cancelled the dish tv connection on July 24th due to the one week delay in delivery and still now I didn't receive the refund of RS. 5990/-.I tried to contact the customer care service through phone and they are not answering the compliant calls.
      I send a mail and they replied that the refund wiil be done in 10 days. After two weeks I send another mail and still now they have not replied.

      Regards.
      Arun.
      Aug 27, 2018
      Complaint marked as Resolved 
      Refund the amount
      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
      Dear Arun,

      We have tried to contact you on [protected], but the number was switched off. Kindly contact our customer care [protected] or share an alternate contact number along with the installation token number/contact number from which booking has been done so that needful can be done.

      Regards,
      Online Team
      DishTV
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        B
        Bindeshwar K
        from Bengaluru, Karnataka
        Aug 9, 2018
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        I have been promised to get free gift vouchers after installation of tata sky. My payment id is[protected] dated 7/8/18. My tata sky connection is active now and ihave paid rest of amonut to delivery boy. Yet my free gift voucher has not come on my email id. Plz look in to this matter and send my vouchers. The sailer promised send three gift vouchers including one in no. Sports shoo for which only shipping charge is required. Till now no any gift vouchers is received.
        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
        Dear Sir,

        i recevied a gift vochers, but when open it its showing fake reference numbers irrespective of my reference number.
        they are giving same gift vochers to many onewith same numbers, and copied process is going continuosly.
        so please rectify the mistake, otherwise i will go through the legal action
        I had purchase new dish tv connection on 13rd Aug with offer 1 shoes pair and 2 Gift voucher (1000+1000) But Till time i have not recived any mail confirmation regarding offer so pls provide me solution for that either refund my all amount.

        Thanks
        Trushal Chaudhari's reply, Aug 17, 2018
        Want urgent resolution on this pls
        DishTV Customer Care's response, Aug 22, 2018
        Dear Trushal,

        We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

        Regards,
        Online Team
        DishTV
        Dear Trushal,

        Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

        Regards,
        Online Team
        DishTV
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          M
          mohanstar
          from Delhi, Delhi
          Aug 6, 2018
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          Address: Chittoor, Andhra Pradesh, 517002

          Hi,
          I purchased a tata sky through compare dth and also made payment of rs199/- for shoes. Still i dint received, its almost 8 months completed.
          Whenever we call customer care they listen to everything. Once we say shoe they will disconnect. Today also i called them, her name is aarti (Comparedth). So friends, do not buy shoes. Its waste of money
          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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            S
            salmanliya
            from Mumbai, Maharashtra
            Aug 1, 2018
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            Address: Mumbai City, Maharashtra, 410210
            Website: comparedth.com

            I had requested for a hd dishtv connection. Your personnel astha had duped me into ordering a rs.1599 connection saying it was a hd connection with 3 months free subscription. Only when the dishtv personnel came for installation i had come to know that it was an sd connection. I had cancelled my request for a new connection through comparedth.. I was promised a refund of my money 2 months back but i am yet to receive. I need my money back.

            Order no: cdt[protected]
            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
            Dear Customer (salmanliya),

            Hope you are doing good.

            We are sorry for the experience you had. Please write to us about your concern with your contact number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

            Regards,
            Online Team
            DishTV
            I booked Airtel DTH on 27.6 . 2018. Immediately l received a call saying that if I order from your office and if I pay Rs 390, I will get one pair shoes. So I paid Rs 390 on online then itself. I received confirmation message. Evenafter one week no response. So I had to get the DTH from Airtel. So now I request to refund my money.
            Hi,

            I paid 199 rs for shoe offer with Compare DTH. Which order details are given below.

            Order# CCAvenue Reference # Order Date

            CDT-SHOE-[protected] [protected] 14/07/2018 14:17:58

            But still I didn't received my shoes. And they are picking phone or not answering for same.
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              K
              Khushbu Upadhyay
              from Allahabad, Uttar Pradesh
              Jul 30, 2018
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              Address: 221002

              I am getting 6 month free plan ur site in 27 june 2018 to online.am payment ur site 2899rs for it plan but u provide only one one month free charge and now ur employee are so discusting who not give provide me right information.pls aap mera recharge kijiye 6 month ka.my dish tv nmbr is..[protected]...pls provide my plan.m y order id is.CDT[protected] nd payment id is.[protected].pls solve my problem
              Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
              Jul 30, 2018
              Updated by Khushbu Upadhyay
              I getting online 6 month free plan to comparedth.com.at this time it site provide to customer in 2899rs 6month free plan nd one shoes.but according ur plan this site no provide any offers.it provided only one one month dish channels free.pls provide my all offer my setup box.nd pls recharge my dish setup box.of this nmbr.[protected]
              Dear Khushbu Upadhyay,

              Hope you are doing good.

              We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

              Regards,
              Online Team
              DishTV
              Dear Khushbu Upadhyay,

              Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

              Regards,
              Online Team
              DishTV
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                M
                Mukesh waskel
                from Bhopal, Madhya Pradesh
                Jul 27, 2018
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                Mene tata sky ka dth connection liya offer me lekin offer ka labh nahi mila offer me1399 rs ke shoes the ya jute the lekin aaj dinank tak aprapt he offer book karne ke liye mere se 400 jama bhi karate the ab na koi phone lag raha he compare dth ko nahi koi phone utha raha he eisa karna hi tha ya paise hi lootne the to mujhe bol dete me bhik me de deta saalo
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                  A
                  Arun Viswan
                  from Ernakulam, Kerala
                  Jul 23, 2018
                  Resolved
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                  Resolved

                  Website: www.comparedth.com

                  I ordered dish tv connection for one year through comparedth.com and pay the full amount online and was promised the installation with in 4 to 24 hours. It's been 4 days now and when ever i tried to contact the customer care regarding this matter they are dropping my call and are not at all interested in resolving the issue.

                  They also promised other promotions like shoes and rs 2000 voucher and full cash back if not installed within 24 hours.
                  +1 photos
                  Aug 27, 2018
                  Complaint marked as Resolved 
                  Cancelled the order and refund the money
                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                  Aug 27, 2018
                  Updated by Arun Viswan
                  Problem solved
                  Dear Arun Viswan,

                  Hope you are doing good.

                  We are sorry for the experience you had. Please write to us about your problem with your contact number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                  Regards,
                  Online Team
                  DishTV
                  Dear Arun Viswan,

                  Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                  Regards,
                  Online Team
                  DishTV
                  I am getting 6 month free plan ur site in 27 or 28 june 2018 to online.am payment ur site 2899rs for it plan but u provide only one one month free charge and now ur employee are not give provide me right information.pls aap mera recharge kijiye 6 month ka.my dish tv nmbr is..[protected]..
                  DishTV Customer Care's response, Aug 8, 2018
                  Dear Khushbu Upadhyay,

                  Hope you are doing good.

                  We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

                  Regards,
                  Online Team
                  DishTV
                  Dear Khushbu Upadhyay,

                  Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                  Regards,
                  Online Team
                  DishTV
                  Dear Arun Viswan,

                  Thanks for acknowledging us. For further assistance please get back to us.

                  Regards
                  Online Team
                  DishTV
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                    P
                    Prashuz999
                    Jul 19, 2018
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                    Address: Hyderabad, Andhra Pradesh, 500094
                    Website: comparedth.com

                    Hi,

                    I had asked for a new dishtv connection and paid the entire amount online on 27th may 2018 with a promise from the agent that installation would be done before 6:30 PM the same day.

                    There was no communication about the installation post payment except for the welcome messages. The agent who had taken my request and money gave me a false promise and fooled a customer. Soon after this I realised the lazy attitude of dishtv and asked for the cancellation and refund. The lady who spoke to me first also did not do a good job in taking my complaint and comments seriously and she also did not document the case appropriately.

                    I’ve made several calls post that to get my amount refunded but dishtv gave bitter experiences every time. The agents promised a call back several times but I did not receive any calls

                    It’s been almost 2 months now and now I hear from dishTv nodal officer that I have to contact comparedth for the refund.

                    I am really annoyed and upset with such a bitter experience. Please help me get the refund

                    Prashanth.
                    +91 [protected].
                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                    Jul 23, 2018
                    Updated by Prashuz999
                    I called compare dth again regarding the same. The executive sent me an email that my refund is done, but the status still shows processing for one month now. I really hate the way the issue is prolonging. Request to please do the needful.
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                      A
                      Ashu1979
                      Jul 11, 2018
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                      Address: New Delhi, Delhi, 110019
                      Website: Comparedth.com

                      The website is an “intelligent” fraud platform started by a group of mischives. The reasons I call them “intelligent” thieves is as follows :

                      a) They provide a platform to compare and provide DTH services. And they provide it diligently (as far as my experience is considered)

                      b) They route the customer’s requirement to the respective DTH providers, and they earn their commission on it.

                      c) Other than that, they provide some schemes, and ask the user to pay a minimal amount as Service and Handling charges.

                      eg: The combo of Dish TV and Shoes is offered at a Rs. 1599.

                      d) Once Dish TV is purchased, they ask for some minimal amount to be paid, to obtain the shoes.

                      e) Once the amount is paid, they send a receipt to the user, confirming their payment.

                      f) Now, they have received Rs. 199 extra from the user. Not to mention, the shoes you have ordered are no where in the picture.

                      Frankly speaking, I have neither received the shoes, nor the amount till date despite multiple complaints on their customer care.
                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                      I had buy the tata sky setop box with this product .i had received the coupen of an shoes in which i have to pay only 199 . I make the payment but it had been 2 months now we had not received the shoes yet . Although they arenot responding the complaint.
                      Tata Sky Customer Care's response, Jul 24, 2018
                      Hi, kindly share your RMN/Subscriber ID so we can assist you better.
                      I have booked Airtel DTH on camparedth.com its said to me our engineer install within 24 hours
                      But not installation...

                      Please do something sir
                      I have sent you invoice

                      false promises and unreliable service. - Comment #3170527 - Image #0
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                        ilayaraja jegatheesan
                        from Chennai, Tamil Nadu
                        Jul 11, 2018
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                        Address: Chennai, Tamil Nadu, 600077
                        Website: www.comparedth.com

                        Order# CDT[protected] CCAvenue Reference #[protected] Order Date19/06/2018 19:24:39

                        Paid Rs.399/-, Airtel have cancelled the order saying false commitment given by Compare DTH, neither igot the DTh connection nor the refund of amount i paid

                        I tried many time to their complaint number, the moment i say my refund is pending, they are disconnecting, check and advise how to get the refund of my money . though the money is less i feel cheated by a company and i dont want any other user to face such situation, so beware of this company Comparedth.com which is a fraud company
                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                          Naaz Qureshi
                          from Indore, Madhya Pradesh
                          Jul 4, 2018
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                          Address: Dehradun, Uttarakhand, 492001
                          Website: comparedth.com

                          This is highly intollerable to not to receive services/products after making multiple promises. No one is concerned even to talk over phone and as soon as you start telling your issue they disconnect the phone. No one even responses over mail. These people were after me to make a connection and after the payment they are least bothered. I highly doubt on them to be a fraud. Will surely share this message and my experience over social media and would suggest and help others to not to get into their trap.
                          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                          In fb seller show another divice and send another one, it's completely fraud.I want to return my money and in future no body face this type of fraud .
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                            Nandampandu
                            from Coimbatore, Tamil Nadu
                            Jul 2, 2018
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                            Address: Jabalpur, Madhya Pradesh, 482001
                            Website: Comparedth

                            Hi,
                            I made payment online for new dth connection an amount of rs 1699.00 but i have not get any msg or call about connection my end pay i’d is[protected] and merchant ref no cdt [protected]. What is more frustrating aspect is i could not get connected to sells contact number by several times. May be it a fraud website which is making money by showing advertising and luring people, someone has to take action against these fraud websites.
                            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                            I have purchased mobile through Navesoft Ecommerce honor 9 lite
                            today[protected]. through net banking.later i came to know it is fraud company can you help me for returning for money or My Product

                            my mobile number : [protected]

                            Payment id:[protected]
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                              pavan singh Jayaramanavar
                              from Mangalore, Karnataka
                              Jun 25, 2018
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                              Address: Dharwad, Karnataka, 580001
                              Website: Www.comparedth.com

                              Dear sir
                              My name is pavansingh. On 19th may 2018 i ordered dish tv setup box from online. Website name is https://www.comparedth.com/. order no is :cdt[protected] i got my dth connection in 2 days, but there is a free gift voucher for a shoes that i did not get any info about delivery of shoes. I paid delivery charges rs.199. I traid to contact them but they are disconecting my call after hearing about shoes. My shoes order number is.[protected].
                              Thank you
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                                Krm21
                                from Pune, Maharashtra
                                Jun 21, 2018
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                                Address: New Delhi, Delhi, 110095
                                Website: www.comparedth.com

                                I paid Rs 499 to compareDth online and as promised to me that they will give me the connection within 24 hours for Tata sky it has almost been three months now and I am still not getting any response from Compare DTH
                                Whenever I call on the Compare DTH Customer Care service they listen to my problem and disconnect my call every time without any interaction. Especially one lady she is very rude to me all the time and disconnects my call. This Compare DTH is a fraud company
                                +1 photos
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                                  Sharon Mukundan
                                  from Bengaluru, Karnataka
                                  Jun 16, 2018
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                                  Address: 560069
                                  Website: www.comparedth.com

                                  They called me for dth connection, kept on irritating me, made me pay rs 390 online. After payment, i sent them payment id and told me that the technician will come in 24 hours, there is no follow up and no confirmation, when i called them back they disconnected the call. This is a fraud and i am definitely cheated. Take stern actions against them and i need my hard earned money back. Please, i am attaching the screenshot of payment made.
                                  +1 photos
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                                    Pratap Sinh
                                    from Surat, Gujarat
                                    Jun 14, 2018
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                                    Website: [email protected]

                                    I have paid ₹390 for new connection of airtel dth on 12 jun 2018 but after paid the money i got the call from compare dth that manpower of your company will not come for installation of same in my area due to some reason and i will got my ₹390 refund in 24 hours but still didn't get my payment.

                                    Request you to refund my rupees asap.

                                    I have attached photos of my payment details.

                                    Please do the needful.
                                    +1 photos
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                                      R
                                      from Mumbai, Maharashtra
                                      Jun 11, 2018
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                                      Address: Mumbai City, Maharashtra, 400070
                                      Website: www.comparedth.com

                                      Have purchased one dish tv on 06-may-2018. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my cc on 06-may-2018 & my order id is cdt-shoe-[protected] & payment id is[protected]. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.
                                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                      Jun 17, 2018
                                      Updated by [email protected]
                                      Not till date not resolved the my complaint. Please resolved as soon as possible.
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                                        V
                                        from Delhi, Delhi
                                        Jun 11, 2018
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                                        Address: Ghaziabad, Uttar Pradesh, 201009
                                        Website: Www.comparedth.com

                                        I never thought that my experience with ur team would be this much bad.

                                        First i got a call from ur department as i registered myself there, but ur agent kept on calling me even after i said no to the product.
                                        Then one o[censored]r team mate "sagar" called me and used abussive language by calling me from his personal no. Which is "[protected]" n used bc n mc on call with me.
                                        Then my brother in law yesterday booked a connection with ur team mate naeem and he advised me n ravi that it will be installed today itself
                                        Which has nt happened yet.
                                        I already paid 1999/- for the connection and he advised me that i will rcv the vouchers on email which is also not happened.
                                        I hav the rcording with naeem that i will attach.
                                        I hope the team would understand the concern n will compensate the inconveniences wich is caused.
                                        Hope to rcv a resolution asap.
                                        No option available to attach audio file
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