Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

Guy if you are not able to give proper service to customer then don't promise. It's almost 3 months I have paid 199 rs for shoes but no response after so many mails.Guys what you think we are fool hear so we pay you.This is the way how you treat your customer. If I m not wrong then you won't sustain in this industry for more time due to your service. I never gona going to refere my friends for compare dth.Anyway just check my issue and shortout as soon as possible. It's not good the way you response to customers

Sahu
[protected]

Sir,

I have purchased one product on 10/07/2018 (Dish tv hd) where there was a free offer (Pair of shoe), paying rs. 199/- as a shipping charges against above on merchant website : comparedth.com vide order no. : cdt-shoe-[protected] payment has been made successfully from my side. For your ready reference i'm enclosing please find here with the acknowledgement from comparedth.com of the same.

Now sir, i have enquired regarding the same to compare dth customer care over phone but no one can give me information about the status of the product.

I expect you would be kind enough to take a necessary step regarding the same.

Expecting your kind cooperation.

Thanking you,

Narasimha murty vykuntam
Gajapathi nagaram
Vizianagaram
Andhra pradesh-535270

Good Morning Sir,
SUB: Refund from COMPARE DTH.

I have cancelled the dish tv connection on July 24th due to the one week delay in delivery and still now I didn't receive the refund of RS. 5990/-.I tried to contact the customer care service through phone and they are not answering the compliant calls.
I send a mail and they replied that the refund wiil be done in 10 days. After two weeks I send another mail and still now they have not replied.

Regards.
Arun.

I have been promised to get free gift vouchers after installation of tata sky. My payment id is[protected] dated 7/8/18. My tata sky connection is active now and ihave paid rest of amonut to delivery boy. Yet my free gift voucher has not come on my email id. Plz look in to this matter and send my vouchers. The sailer promised send three gift vouchers including one in no. Sports shoo for which only shipping charge is required. Till now no any gift vouchers is received.

Hi,
I purchased a tata sky through compare dth and also made payment of rs199/- for shoes. Still i dint received, its almost 8 months completed.
Whenever we call customer care they listen to everything. Once we say shoe they will disconnect. Today also i called them, her name is aarti (Comparedth). So friends, do not buy shoes. Its waste of money

I had requested for a hd dishtv connection. Your personnel astha had duped me into ordering a rs.1599 connection saying it was a hd connection with 3 months free subscription. Only when the dishtv personnel came for installation i had come to know that it was an sd connection. I had cancelled my request for a new connection through comparedth.. I was promised a refund of my money 2 months back but i am yet to receive. I need my money back.

Order no: cdt[protected]

I am getting 6 month free plan ur site in 27 june 2018 to online.am payment ur site 2899rs for it plan but u provide only one one month free charge and now ur employee are so discusting who not give provide me right information.pls aap mera recharge kijiye 6 month ka.my dish tv nmbr is..[protected]...pls provide my plan.m y order id is.CDT[protected] nd payment id is.[protected].pls solve my problem

Mene tata sky ka dth connection liya offer me lekin offer ka labh nahi mila offer me1399 rs ke shoes the ya jute the lekin aaj dinank tak aprapt he offer book karne ke liye mere se 400 jama bhi karate the ab na koi phone lag raha he compare dth ko nahi koi phone utha raha he eisa karna hi tha ya paise hi lootne the to mujhe bol dete me bhik me de deta saalo

I ordered dish tv connection for one year through comparedth.com and pay the full amount online and was promised the installation with in 4 to 24 hours. It's been 4 days now and when ever i tried to contact the customer care regarding this matter they are dropping my call and are not at all interested in resolving the issue.

They also promised other promotions like shoes and rs 2000 voucher and full cash back if not installed within 24 hours.

Hi,

I had asked for a new dishtv connection and paid the entire amount online on 27th may 2018 with a promise from the agent that installation would be done before 6:30 PM the same day.

There was no communication about the installation post payment except for the welcome messages. The agent who had taken my request and money gave me a false promise and fooled a customer. Soon after this I realised the lazy attitude of dishtv and asked for the cancellation and refund. The lady who spoke to me first also did not do a good job in taking my complaint and comments seriously and she also did not document the case appropriately.

I’ve made several calls post that to get my amount refunded but dishtv gave bitter experiences every time. The agents promised a call back several times but I did not receive any calls

It’s been almost 2 months now and now I hear from dishTv nodal officer that I have to contact comparedth for the refund.

I am really annoyed and upset with such a bitter experience. Please help me get the refund

Prashanth.
+91 [protected].

The website is an “intelligent” fraud platform started by a group of mischives. The reasons I call them “intelligent” thieves is as follows :

a) They provide a platform to compare and provide DTH services. And they provide it diligently (as far as my experience is considered)

b) They route the customer’s requirement to the respective DTH providers, and they earn their commission on it.

c) Other than that, they provide some schemes, and ask the user to pay a minimal amount as Service and Handling charges.

eg: The combo of Dish TV and Shoes is offered at a Rs. 1599.

d) Once Dish TV is purchased, they ask for some minimal amount to be paid, to obtain the shoes.

e) Once the amount is paid, they send a receipt to the user, confirming their payment.

f) Now, they have received Rs. 199 extra from the user. Not to mention, the shoes you have ordered are no where in the picture.

Frankly speaking, I have neither received the shoes, nor the amount till date despite multiple complaints on their customer care.

Order# CDT[protected] CCAvenue Reference #[protected] Order Date19/06/2018 19:24:39

Paid Rs.399/-, Airtel have cancelled the order saying false commitment given by Compare DTH, neither igot the DTh connection nor the refund of amount i paid

I tried many time to their complaint number, the moment i say my refund is pending, they are disconnecting, check and advise how to get the refund of my money . though the money is less i feel cheated by a company and i dont want any other user to face such situation, so beware of this company Comparedth.com which is a fraud company

This is highly intollerable to not to receive services/products after making multiple promises. No one is concerned even to talk over phone and as soon as you start telling your issue they disconnect the phone. No one even responses over mail. These people were after me to make a connection and after the payment they are least bothered. I highly doubt on them to be a fraud. Will surely share this message and my experience over social media and would suggest and help others to not to get into their trap.

Hi,
I made payment online for new dth connection an amount of rs 1699.00 but i have not get any msg or call about connection my end pay i’d is[protected] and merchant ref no cdt [protected]. What is more frustrating aspect is i could not get connected to sells contact number by several times. May be it a fraud website which is making money by showing advertising and luring people, someone has to take action against these fraud websites.

Dear sir
My name is pavansingh. On 19th may 2018 i ordered dish tv setup box from online. Website name is https://www.comparedth.com/. order no is :cdt[protected] i got my dth connection in 2 days, but there is a free gift voucher for a shoes that i did not get any info about delivery of shoes. I paid delivery charges rs.199. I traid to contact them but they are disconecting my call after hearing about shoes. My shoes order number is.[protected].
Thank you

I paid Rs 499 to compareDth online and as promised to me that they will give me the connection within 24 hours for Tata sky it has almost been three months now and I am still not getting any response from Compare DTH
Whenever I call on the Compare DTH Customer Care service they listen to my problem and disconnect my call every time without any interaction. Especially one lady she is very rude to me all the time and disconnects my call. This Compare DTH is a fraud company

They called me for dth connection, kept on irritating me, made me pay rs 390 online. After payment, i sent them payment id and told me that the technician will come in 24 hours, there is no follow up and no confirmation, when i called them back they disconnected the call. This is a fraud and i am definitely cheated. Take stern actions against them and i need my hard earned money back. Please, i am attaching the screenshot of payment made.

I have paid ₹390 for new connection of airtel dth on 12 jun 2018 but after paid the money i got the call from compare dth that manpower of your company will not come for installation of same in my area due to some reason and i will got my ₹390 refund in 24 hours but still didn't get my payment.

Request you to refund my rupees asap.

I have attached photos of my payment details.

Please do the needful.

Have purchased one dish tv on 06-may-2018. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my cc on 06-may-2018 & my order id is cdt-shoe-[protected] & payment id is[protected]. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.

I never thought that my experience with ur team would be this much bad.

First i got a call from ur department as i registered myself there, but ur agent kept on calling me even after i said no to the product.
Then one o[censored]r team mate "sagar" called me and used abussive language by calling me from his personal no. Which is "[protected]" n used bc n mc on call with me.
Then my brother in law yesterday booked a connection with ur team mate naeem and he advised me n ravi that it will be installed today itself
Which has nt happened yet.
I already paid 1999/- for the connection and he advised me that i will rcv the vouchers on email which is also not happened.
I hav the rcording with naeem that i will attach.
I hope the team would understand the concern n will compensate the inconveniences wich is caused.
Hope to rcv a resolution asap.
No option available to attach audio file