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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

www.comparedth.com

1.1

Updated: May 5, 2023

Complaints 676

Resolved

139

Unresolved

537

So far, so good. Compare DTH / Vserve Ecommerce Sales & Service is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Compare DTH / Vserve Ecommerce Sales & Service will keep up the work and continue to help more customers with their concerns even better 🤝

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Compare DTH / Vserve Ecommerce Sales & Service reviews & complaints page 16

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Address: 160055

Hello,
I am sukhwinder singh from chandigarh/mohali had booked airtel hd dish tv on 14/11/2017 at compare dth online offer and after booking local delivery team advised me to get upgrade the existing airtel sd service to hd service and i did accordingly, so i request you to cancel the last order no-cdt[protected] and refund the payment i made online via ebs rs-1799 with payment id[protected]. I made a complaint online e0a-8c2-48ded today with my email [protected]@gmail.com, but no revert recieved still now. Please do the needful asap.

Regards
Sukhwinder singh
[protected]

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A

Ayan Ram

from Mumbai, Maharashtra

Nov 21, 2017

They do not give me new concetion

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Address: 400095

Website: comparedth.com

I have purchased new dth connection through comparedth.com 11 days back. The guy on phone promised 6 hrs delivery. Even after 11 days it's not delivered. No one answers customer care no. There is no response to emails and refund request. Is this company a real one? When contacted the dth service provider they mentioned such regular complaints from customers about compared the.com. I need my money return asap.

Refund request id - c[protected]a9
Name-gireesh k

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Address: 560100

Website: www.comparedth.com

I booked a tata sky hd connection thorough comparedth.com and paid rs. 499 online in advance as booking fees. Their representative promised me on phone and email that the installation will be done the same day within a few hours. However, no one came for installation, no one is picking up the phone number given on payment receipt and the website, and no one is responding to my emails.

+1 photos

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Nov 18, 2017

Updated by aviatorsumit14 It has been 2 weeks got over but no refund till now. When can be the refund amount will be credited to my account.
Booked Tatasky ID: [protected]

Regards,
Sumit

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Address: New Delhi, Delhi, 110059

Sir, my name is ravi verma, i had purchased “dishtv nxt hd premium” connection from https://www.comparedth.com/ on[protected]. Total paid amount is rs 1650 for dishtv nxt hd, moreover my name in the payment receipt is “rav verma”.
My order id order id: cdt[protected] and their executive promised me that they will installed within 4 - 24 hours. But till today[protected] no one came for installation, no one is picking up the phone number given on payment receipt and in the website.
Please help me out in refunding my money.
Regards
Ravi verma : [protected]

+1 photos

Aug 6, 2021

Complaint marked as Resolved

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DishTV Customer Care

from Delhi, Delhi

Nov 16, 2017

Dear aon.ravi

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Nov 24, 2017

Dear Customer(aon.ravi),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: New Delhi, Delhi

Sir, my name is Mithun Pal, I purchased a dish TV connection on 04 Oct 2017 with a free offer of a Sports shoe against payment of RS 199/- for the coorier charge.As per CompareDth shoe will be delivered within 15-25 days.But inspite of many phone calls till the shoe is not received.When I called they are dropped the call without any information.
Please help me, I don't want to waste my money.I think Comparedth is a fraud company.
My payment ID is 84557851& Order No.is
CDT-SHOE -[protected].

+1 photos

Aug 7, 2021

Complaint marked as Resolved

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DishTV Customer Care

from Delhi, Delhi

Nov 10, 2017

Dear Mithun Pal, Bankura

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Mithun Pal ,Bankura's [Complaint's author] reply, Nov 13, 2017

My registered mobile number is 8983905870

DishTV Customer Care

from Delhi, Delhi

Nov 14, 2017

Dear Mithun Pal, Bankura

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Nov 15, 2017

Dear Mithun Pal, Bankura,

Hope you are doing good.

As per our conversation with you on [protected], informed you that you will receive the shoes within 10-15 days.

Regards,
Online Team
DishTV

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I booked a tata sky hd connection thorough comparedth.com and paid rs. 499 online in advance as booking fees. Their representative named sumit promised me on phone and email that the installation will be done the same day within a few hours. However, no one came for installation, no one is picking up the phone number given on payment receipt and the website, and no one is responding to my emails. I have been duped.

My order no.: cdt[protected]

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Tata Sky Customer Care

from Hyderabad, Telangana

Nov 2, 2017

Hi, kindly share your registered mobile number or you can email your concern at [protected]@tatasky.com for further assistance.

ANAND SAI S.S's reply, Dec 4, 2017

I m also facing the same situation, its being two days that I had paid the money.Please do the neccessary.
my registered mobile number is 9846143368

M

Mandar Natu

from Mumbai, Maharashtra

May 23, 2018

booked a tata sky hd connection thorough comparedth.com and paid rs. 400 online in advance as booking fees. Their representative named
Mr. Abhishek promised me on phone and email that the installation will be done the same day within a few hours. However, no one came for installation, no one is picking up the phone number given on payment receipt and the website, and no one is responding to my emails.

M

Mandar Natu

from Mumbai, Maharashtra

May 23, 2018

Please do not buy any product from compardth, they are unprofessional, not even 1 star rated

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Address: Howrah, West Bengal, 711204

At the time of booking dth, they have offered some offers like free shoes, free holiday vouchers worth rs.1000/-, online shopping vouchers for anything purcase worth rs.1000/- without any condition.
After purchase, the voucher recd, in that there is condition for holiday voucher for minimum of rs.10000/- booking required. Online shopping voucher valid for only car seat, battery purchase.in shoes there is no colour choice.
I want the solution.

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P

pkd1221

from Noida, Uttar Pradesh

Oct 19, 2017

I purchased new Tata sky connection dated 11 Oct 17 I paid minimum amount rupee 500 now they do not attend my number.I wanted to cancel my order and revert back my paid amount

onlinedthservice.com

from Gurgaon, Haryana

Oct 27, 2017

Dear

Hope you are doing good.

We are sorry for the experience you had. I request to you you can booked new DTH connection from onlinedthservice.com and we are assuring you we will provide you best service

Regards,
Online Team
onlinedthservice.com

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Address: Thane, Maharashtra, 421505

Dish tv nxt hd offer rs.1799/- with shoes.

I have purchased dth connection on[protected] by your your executive (Sachin) [protected]/[protected]/[protected].

Installation has been completed but still i didn't get shoes till now.
No e-mail for the same.

Please rectify issue asap.

Regard's
Abid sayyed
[protected]
Mr. [protected]@rediffmail.com

Aug 7, 2021

Complaint marked as Resolved

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DishTV Customer Care

from Delhi, Delhi

Oct 18, 2017

+1

Dear Sayyed Abid

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Nov 1, 2017

Dear Sayyed Abid

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Have purchased one dish tv on 10 apr 2017. The offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through online transaction on 30 apr 17 with order id cdt-shoe-[protected]. Have made several calls (But nobody attends) and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.

Jayamohanan velayudhan
[protected]

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K

kannan kandhan

from Chennai, Tamil Nadu

Oct 26, 2017

We have purchased tata sky hd they are given to offer of shoes in comparedth, so I was transfer of rs.199 through online for shipping charges in comparedth.My order Number CDT-SHOE-[protected], Please cofirm what is the status when will receive the shoes.Almost one month complete from my order date.

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Address: Hyderabad, Andhra Pradesh, 500063

Website: comparedth.com

Have purchased one dish tv the offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my cc on 09-sep-2015. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court...

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DishTV Customer Care

from Delhi, Delhi

Oct 16, 2017

+1

Dear Jyoshnajo

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

M

Mohitbhar160

from Jayamkondacholapuram, Tamil Nadu

Oct 19, 2017

Sir i take dth connection with 3yrs validity with free channel and one mnth full pack ...but now service is deactivate...it is given to frabe to customer...
i call customer care ...but they tell ..there is no such services is provided...
sir what can i do...plzzz help

shoes not received - Comment #2888991 - Image #0

DishTV Customer Care

from Delhi, Delhi

Oct 24, 2017

Dear Jyoshnajo,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

R

rapheek

Oct 25, 2017

Hello,

I have purchased DISHTV Connection Sep-2017 where there was a free offer (Pair of Shoe), paying Rs. 199/- as a shipping charges against above on Merchant Website : comparedth.com the payment has been made successfully but shoe not received .

Rapheek
[protected]

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Address: 110059

Website: comparedth.com

Hi,
I got calls from comaredth.com site from vaisali and 3 days it took her to make my mind to buy dishtv nxthd primium box and she today we are giving this to 1st 100 users on heavy discount, i bought it now when the product is delivered, the one is nxthd box not nxthd primium, and now i am stuck they are not at all reachable, i need the replacement or my amount refund, this is direct fraud.

Please people who ever are reading this don't buy from these kind of website

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M

Mohitbhar160

from Jayamkondacholapuram, Tamil Nadu

Oct 19, 2017

Sir i taken concection dth videocon from comparedth with three years validity with free channel subscription but after one month the service has been deactivated..
my order no.CDT[protected]
refrence no..[protected]
date 18/09/17

delivered wrong product - Comment #2888989 - Image #0

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Address: New Delhi, Delhi, 110095

Website: Vserve Ecommerce Sales and Service Pvt. Ltd 485/11, Ahinsa Compund, Dilshad Garden, Delhi, INDIA

Have purchased one dish tv the offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (Rs. 199/-) through my cc on 30-aug-2015. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.

Aug 6, 2021

Complaint marked as Resolved

Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.

Oct 10, 2017

Lokeshwarappa's response Sorry this is tha photo

Oct 10, 2017

Lokeshwarappa's response Whan to installetion today this ok, otherwise retrun the maney ok

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DishTV Customer Care

from Delhi, Delhi

Oct 7, 2017

Dear Chaterpal Yadav

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Oct 18, 2017

Dear Chaterpal Yadav

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

L

Lokeshwarappa

from Chennai, Tamil Nadu

Oct 11, 2017

Whan you installetion compleded, today installetion this ok ? Otherwise cancel the order please retrun the maney ok .

shoes not received - Comment #2880473 - Image #0

DishTV Customer Care's response, Nov 1, 2017

Dear Lokeshwarappa

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Oct 20, 2017

Dear Lokeshwarappa

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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Website: www.comparedth.com

They are cheaters. Placed order after 5 calls from the sales person named rupali. And now here i am trying to cancel the order and get refund of inr 1799. No reply on emails. No answer. This is their way of earning money. I need my refund back and this website needs to be shut down. The order was placed on 25th sep-. A person named satish always answer and as per him there is no one in the higher department to speak to. I am afraid but i m loosing hope to shop online. This one # website and their business is going to affect the whole online industry.

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A

Ariff

from Hyderabad, Telangana

Oct 4, 2017

I have applied for Airtel dth online through comparedth and i have payed the amount of rs1590 in vserve hdfc account i didnt got my connection till nw...i request you to refund my money and i want to cancel the connection as on 03-10-17 i request you toh look forward and solve my issue and

order cancellation and refund - Comment #2871850 - Image #0

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Address: Thane, Maharashtra

Website: Comparedth.com

This comparedth.com is a total fraud company
I have done payment of rs-499 online to compare dth on 17th sep 2017 for the connect of tata sky standard connection. They told the connection will be done after 4-24 hours after connection.
But still it is not been done till 27th sep 2017.
& now whenever i call to them for complaint of my pending connection they are not ready to receive the call only... They make the call hold for 45 mnts & more... But at last they receive & disconnect the call from their side

Neha was the lady who called me again & again to take the connection from compare dth.
It is the worst after sales service i have seen till yet.
They are not receiving my call...& if i confirm all details in phone... They automatically cut their call

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G

Genia dutta

from Bhubaneshwar, Odisha

Sep 29, 2017

I have order a new connection of dish tv they have also made online payment but still i havenot get the product

L

lakshman_y

from Kagal, Maharashtra

Oct 9, 2017

Hi I bought a tatasky connection. And paid 200 rupees for shoes vide referencen POD [protected]. They had given courier dretails. Simply fake. No respose to emails nor response to calls. This COMPAREDTH.COM, earning more money in selling fake vouchers and gifts. Please someone cancel their licence and take action against.

Regards,
Lakshman

M

Mededhi Gopi Krishna

from Hyderabad, Telangana

Oct 13, 2017

Compare DTH customer executive sent link to pay 499 as an advance to get new tatasky hd connection. I lost my money. he called from [protected].link was comparedth.com/online/-pay.php. my number [protected] Gopi Krishna from Warangal

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Address: New Delhi, Delhi

As per above company they offered me sports shoes voucher code ne0043945vi after paying of rs.199/- extra for shipment charges i had already paid the same 19/08/2017 but still the company has not able to delivered the same further no response in this regard received from company i think the company deliberately not delivered, please proper action may be taken to such fraud companies.

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D

Dranurag Gupta

from Nagram, Uttar Pradesh

Sep 28, 2017

I have purchased a tata sky on 21june 2017 and i have paid 199 for shoes your message says that you will have received shoes about 10 september but i have not received it yet

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Address: Faridabad, Haryana, 121009

Website: Comparedth

Maine kal dish tv kharida tha 1800 rupai ka comparedth se kal lete samye mujhe kaha gaya tha same day install ho jaega par abhi tak install nhi kia gaya na koi mujhse contact kr rha jo customer help line no hai ghante ghante bhar se koi meri call pic nhi kr rha h kesi company h ye isse acha to main apne ghar ke pass se le ata wo hand to hand install kr dete koi bhi senior ho is company ka pls mujhe btao main kya krun case krun ya ap log install kroge

Aug 6, 2021

Complaint marked as Resolved

Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.

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DishTV Customer Care

from Delhi, Delhi

Sep 25, 2017

Dear Hardy Messey

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

M

meerjan

from Adoni, Andhra Pradesh

Sep 28, 2017

I was ordered a airtel DTH service on comparedth.com and it was cancelled with I'd CDT[protected] but the amount not refunded to me..
I give a complaint about this but they don't give any response also they do not respond my emails and cals from last 2days
Please help me

dish tv not install - Comment #2866276 - Image #0

dish tv not install - Comment #2866276 - Image #1

DishTV Customer Care

from Delhi, Delhi

Oct 3, 2017

Dear Hardy Messey

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: New Delhi, Delhi, 110095

Website: www.comparedth.com

I'v ordered a dishtv hd of rs.1600 in an offer and then engineers calls and says that they cannot install dishtv in my area because of cable operator, so i said to refund my money but they dont even talk to you and just hungup the call, after trying the customer care several times they dont speak to you even after peaking up the call and then just hungup the call, before buying i'v been told by the executive hema that disht tv will be installed in my area and her number she provided me for any query in the mail was fake, this is a big scam and fradulant people in www.comparedth.com

Aug 6, 2021

Complaint marked as Resolved

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DishTV Customer Care

from Delhi, Delhi

Sep 20, 2017

+1

Dear Tanpure ashu

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Sep 27, 2017

Dear Tanpure ashu

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 500072

Website: www.compharedth.com

I purchased two dth connections from compare dth online purchase i paid 2800 per each connection and as the payment done they came and installed and told that it is a three years package and addons can be for necessary channels after installing there is no response.
Installed but iam not getting channels pls help
And they asked for vc no and i told but they are telling that its not registered. I have messages from dish tv and both the vc nos and invoice copies of dth and payment proof in my account.
No response from comparedth not at all responding on calls. Pls help

Aug 6, 2021

Complaint marked as Resolved

Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.

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DishTV Customer Care

from Delhi, Delhi

Sep 11, 2017

Dear krishna veni kandula

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Sep 19, 2017

Dear krishna veni kandula

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

A

anilmanoj mallah

from Mumbai, Maharashtra

Sep 20, 2017

Team,
This is to inform you that i am using Airtel DTH Connection from past 3yrs with the name of Chanda Malli

Account Number ([protected])

Now i have to Change the name for this account to ( Anil Mallah) so Please do the needful ASAP.
Or Else Guide me for the procedure

Regards
Anil.

DishTV Customer Care

from Delhi, Delhi

Sep 23, 2017

Dear anilmanoj mallah,

We would request you to please get in touch with Airtel customer care team as you are facing an issue against Airtel services.

Regards
Online Team
DishTV

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Sir,
This is to your kind attention about a site named www.comparedth.com this site gave a fraud call from different numbers and asked me ig i wanted tata sky dth or not. I said yes and they provided me this site to make payment. I payed 500 rs advance. Please see the reviews online u will find many people are fooled. Please visit their website and try to lunch a complain u will understand its fraud. And call as i[censored] are calling for new connection and tell them u have a complaint after sometimes they will cut the call with the pretext that they cant hear. Please take immediate action and put this bad guys inside jail.
I had good reputation about india but now seeing some of the indians and fraud in ur company i feel hurt.
Hoping for quick action.
Abhishek

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Address: 641004

As promised by compare dth, i didn't get connection even after paid my advance. More than two days i don't have any idea about my connection. I need immediate connection or refund of my amount. Too many times i have contacted your customer care personnel, but no response. As a consumer, i am totally unhappy about your service.in spite of all local dealers asked for providing connection tata sky, i trusted compare and book my connection. Hope you will provide immediate service and retain your good name with the customers.

Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.

Sep 05, 2017

saratmalik's response Let's compare.in rs 1000discount voucher

Sep 06, 2017

ram phad's response Plese sir my help given by refund payment and installation order .I am bp pasent plese my orders cancelled my refund payment.call me [protected] immediate

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S

saratmalik

from Tohana, Haryana

Sep 11, 2017

Sahapur
Odisha

R

ram phad

from Mumbai, Maharashtra

Sep 12, 2017

Invoice no cdt [protected] shoes and cc Avenue reference no.[protected] date 31/08/2017 not installation and shoes not received. Your service provider ares are cable Ares problem.cancelled my order and shoes hence my payments refund give me.[protected]@gmail.com my email side please visit my response. Plese my refund my payment online 2 days

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