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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Updated: May 5, 2023
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Compare DTH / Vserve Ecommerce Sales & Service reviews & complaints page 17

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S
sonendra singh
from Lucknow, Uttar Pradesh
Sep 8, 2017
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Address: 110095

My name is sonendra singh i have paid 199 rs. On 13 aug 2017 with payment id 81569624. But shoes not received till now.

Please refund my amount or dispatch my shoes as soon as possible.

Company address: 485/11, ahinsa compund, dilshad garden, delhi, india

I want you to take action against this type of fraud. So that we can make digital india.

If these type of frauds will happen no body will do online purchasing.
Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
Sep 11, 2017
Updated by sonendra singh
I think this is fake website, we should not wait for any solution of any complaint here.
My orders date 31/8/2017on desh tv hd and shoes online order no.[protected]&ccavenue refrance.no.[protected] my order cancelled because your service provider ares cables Ares problem please my refund my payment 1799+199₹.plese contact [protected]
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    B
    Bobby9799
    from Lucknow, Uttar Pradesh
    Sep 5, 2017
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    Sir mene 2nd august ko teen saal ka free to air channel wala plan liya tha jiske liye mene rs.2600/- pay kiye lekin ye ek mahine ke baad band ho gaya hai or customer care number kabhi pik nahi karte ya kabhi koi naya excuse de kar taal dete hai koi sunwai nahi ho rahi. Kirpa karke mere problem ko solve kiya jaye or mera plan activate kiya jaye dhanyevad.
    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
    Amount paid 499 for tatasky new connnection .Local technician telling no service for that area, i tried many times to contact comparedth team to refund my money. not at all listening my words.No update as well.
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      J
      Jaiprakash Jakhmola
      from Bengaluru, Karnataka
      Sep 3, 2017
      Resolved
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      Resolved

      Sir
      I have requested for dth connection at the time of booking costomer care says that gift voucher of rs. 2000/= & sports shoes which were visible at the site also, it is a offer for you. Now dish tv antenna & set top box installed yesterday. But till now no message for shoes or gift voucher received. My reference no cdt[protected] request no [protected]
      Aug 6, 2021
      Complaint marked as Resolved 
      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
      Dear Jaiprakash Jakhmola

      Hope you are doing good.

      We are sorry for the experience you had. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

      Regards,
      Online Team
      DishTV
      Dear Jaiprakash Jakhmola

      Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

      Regards,
      Online Team
      DishTV
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        K
        karnikprajakta
        from Mumbai, Maharashtra
        Sep 3, 2017
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400709

        Invoice no cdt[protected] i have placed order & paid amount on 5th august, your service provider refused to connect dish hence i cancelled order on 8th august, since then asking for refund, everyday your service desk replying will refund in 5-7 days over phone & mail, but not yet received money. How many days you required now??
        Compare dth using my money since 1 month.
        I need refund today any how.
        Aug 6, 2021
        Complaint marked as Resolved 
        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
        Dear karnikprajakta

        Hope you are doing good.

        We are sorry for the experience you had. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

        Regards,
        Online Team
        DishTV
        Dear karnikprajakta

        Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

        Regards,
        Online Team
        DishTV
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          D
          Deodas Nimje
          from Delhi, Delhi
          Sep 1, 2017
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          Address: New Delhi, Delhi, 110045
          Website: [email protected], [email protected]

          Sir,

          I have purchased one product on 09/08/2017 (Tata sky dth hd) where there was a free offer (Pair of shoe), paying rs. 199/- as a shipping charges against above on merchant website : comparedth.com vide ebs payment id : 81278012, the payment has been made successfully from my side. For your ready reference i'm enclosing please find here with the acknowledgement from comparedth.com of the same.

          Now sir, i have enquired regarding the same to compare dth customer care over phone but no one can give me information about the status of the product.

          I expect you would be kind enough to take a necessary step regarding the same.

          Expecting your kind cooperation.

          Thanking you,

          With warm regards,
          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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            R
            rahulandcompany
            from Delhi, Delhi
            Aug 30, 2017
            Resolved
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            Resolved

            Address: Balangir, Odisha, 767001
            Website: WWW.COMPAREDTH.COM

            I have taken a dishtv product from comparedth 3 days ago for my old parents. Where i stay at different place. Comparedth.com executive have assured and promised dish tv would be the best option and will be sent in 4 hours. So i have paid my money there after no response from those guys till now. As i trusted those guys because i cant wait one week or so for getting setup box connection as my parents continuously asking when tv will come.
            I got tired of calling comparedth.com people more 20 times in a single day.
            Its a minimum humanity that you people shud listen the version o[censored]r customers. They are just faking all the offers now i am struggling for my money back there is no response till now.
            Aug 6, 2021
            Complaint marked as Resolved 
            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
            Dear rahulandcompany

            Hope you are doing good.

            We are sorry for the experience you had. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

            Regards,
            Online Team
            DishTV
            Dear rahulandcompany

            Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

            Regards,
            Online Team
            DishTV
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              R
              Ritesh Bendale
              from Pune, Maharashtra
              Aug 28, 2017
              Resolved
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              Resolved

              Address: Jalgaon, Maharashtra, 425201

              I am booked dish tv connection of rs.1799/- on 20/07/2017, order no. Cdt[protected], but i am second connection booked of rs.2800/- on 31/07/2017, order no. Cdt[protected] & installation complete on 01/08/2017.

              So i am first connection booked amount refund already send but always your office clerks information me that "your refund amount to bank at the earliest" not yet received amount of rs.1799/-

              Sir, you are requested please refund my amount. Any queries discuss to me my mob no.[protected].
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
              Dear Ritesh Bendale

              Hope you are doing good.

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
              Dear Ritesh Bendale,

              Hope you are doing good.

              Our team has got in touch with you on [protected] and the amount will credit to your bank account against your first booking and also shared an information with you regarding your second booking. For further assistance please get back to us.

              Regards,
              Online Team
              DishTV
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                M
                MrSubrata1969
                from Kharagpur, West Bengal
                Aug 27, 2017
                Resolved
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                Resolved

                Address: Paschim Medinipur, West Bengal, 721302

                Have ordered for dth dish tv hd 99 pack for three years +new hd box on 15.08.2017 and online payment rs. 2449/- (Two thousand four hundred forty nine only) has been paid on 15.8.2017, connection will made on 18.08.2017 but hd 99 pack for three years not received till date
                So, my humble request for necessary action to give my hd 99 pack for three years
                I online payment deails are bellow:
                Order no. Cdt[protected]
                Payment id. 81697879 dt.15.08.2017
                Rs. 2449/-
                Aug 6, 2021
                Complaint marked as Resolved 
                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                Dear MrSubrata1969

                Hope you are doing good.

                We are sorry for the experience you had. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                Regards,
                Online Team
                DishTV
                MrSubrata1969's [Complaint's author] reply, Sep 1, 2017
                Mobile No.9474618900/8250079382
                My registered mob.No.[protected]/[protected]
                MrSubrata1969's [Complaint's author] reply, Sep 1, 2017
                my registrate mob.No.9474618900/8250079382
                DishTV Customer Care's response, Sep 1, 2017
                Dear MrSubrata1969

                Hope you are doing good.

                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

                Regards,
                Online Team
                DishTV
                Dear Subrata1969,

                Hope you are doing good.

                As per our conversation with on [protected], it has been informed you that we have updated NonStop pack for 3 years on the VC. Moreover, we have also informed you that Titanium with Full on HD pack will be active on the VC till 15th Sept 2017.

                Regards,
                Online Team
                DishTV
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                  A
                  Aminalim
                  from Chennai, Tamil Nadu
                  Aug 26, 2017
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                  Address: 560046
                  Website: comparedth.com

                  Hi,

                  Please help me, i want to cancel the connection, as i have order for dish hd+ but they have delivered some other dish nxt box and still not installed.

                  To update the same trying to reach comparedth.com members on [protected] / [protected] and to speak with ms. Shivini non response and just disconnecting the call.

                  Regards,
                  Syed
                  [protected]
                  +1 photos
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                    C
                    coolshas.p
                    Aug 18, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110074
                    Website: www.comparedth.com

                    I have ordered dish tv dth box online from comparedth online website, as per the offer i should have got dish tv hd+ box and all channels including hd channels which cost 755 per month for 1 month free as a offer deal, moreover, they have promised me shoes and free voucher worth rs 2000, i have paid them online total 1799rs for this offer, but they provided me different box and the basic pack only, and they have not provided me shoes and vouchers as well, when i have tried to contact them the customer care number is not working no reply or acknowledgement of my email i have sent to them, i think this is big fraud company and they are exploiting customers from very long time. One of their employee assisted me online while i was doing order his name is nikhil.
                    Please look into this and help me with this..

                    Thanks.
                    +1 photos
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                    Dear coolshas.p

                    Hope you are doing good.

                    We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                    Regards,
                    Online Team
                    DishTV
                    Dear coolshas.p

                    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                    Regards,
                    Online Team
                    DishTV
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                      M
                      midathapally ashokkumar
                      from Visakhapatnam, Andhra Pradesh
                      Aug 17, 2017
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                      Address: Bangalore, Karnataka

                      The worst service i have ever seen in ecommerce services...
                      You are so much of interested to cheat people like me by calling number of times and however convincing for payment then after payment no body turned up to provide the agreed sevice or product
                      Nobody is interested to attend online call at local level where the service to be delivered...
                      They simply making some fun by saying kit is not available or stock not provided..
                      I dont know what it would means...
                      I lost faith or trust on you...
                      Dont offer anything which you cant manage...
                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                      Hi, we do not want you to feel this way. Kindly share your registered mobile number for further assistance.
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                        S
                        sraoracle
                        from Bengaluru, Karnataka
                        Aug 16, 2017
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                        Address: Krishna, Andhra Pradesh, 520012

                        Hi team,
                        We are purchased dishtv and they told to provide the shoe for rs.199 and paid. But till now not received.
                        Dish tv - purchased date 03-may-2017

                        Request no - [protected]
                        Name - l durgamba
                        Email - [protected]@gmail.com, [protected]@yahoo.com, [protected]@gmail.com
                        Ph: [protected] & [protected]

                        Hope you will help us on this.

                        Thanks
                        Sravan
                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                        Dear sraoracle

                        Hope you are doing good.

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                        Regards,
                        Online Team
                        DishTV
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                          A
                          Anumandla Saikiran
                          Aug 16, 2017
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                          Address: Hyderabad, Andhra Pradesh
                          Website: www.comparedth.com

                          I have brought dth connection on 18th june2017 and as an offer the shoes has to be delivered, i have paid amount of 199 rs for delivery charges. It is 2month left and i did not get it.

                          Invoice no for dth:cdt[protected]
                          Invoice no for shoes:cdt-shoe-[protected]

                          I have called this company 3 times and mailed on 20 july 2017 about the issue.

                          This company was cheating the costomers by giving wrong directions as an offer.

                          Regards..
                          A. Saikiran reddy
                          [protected]
                          +2 photos
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                            M
                            monojerd3
                            from Arambagh, West Bengal
                            Aug 15, 2017
                            Resolved
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                            Resolved

                            Sir,
                            I, monoj mandal, vill : majhergram, po: gangsara, dist: nadia (Wb), have bought a dish tv from this company. And they promised me to give me a pair of shoes as a gift for this i had to paid a rs of 199/- for shipping charge. Now they sent me a pod no cd[protected]in delivered service name speed post. But whenever i tried to track my consignment the indiapost replied as the consignment details not found. As per their message they have sent my consignment through india post on 03/08/17 but still not delivered. So i have fully confirmed that they are cheating the public.
                            Aug 28, 2017
                            Complaint marked as Resolved 
                            I have received my Shoes today.
                            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                            Dear monojerd3

                            Hope you are doing good.

                            We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out.

                            Regards,
                            Online Team
                            DishTV
                            Dear monojerd3

                            Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                            Regards,
                            Online Team
                            DishTV
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                              M
                              mulchand agarwal
                              from Tinsukia, Assam
                              Aug 12, 2017
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                              Dear sir,

                              As per our telephonic conversation your representive kabita yadav (Mausami) contact no [protected], [protected], [protected], [protected] all the relevant information 3 years package. I (Mulchand agarwal) send you the details of payment of dist tv new conecction and i already complain to you date 08-08-17 but you dont reply me and your representive kabita yadab give the
                              Cont number for any problem but i call the number but do not respon me. As per our telephonic discussion i have paid rs. 2800.00 offer pack 1 month taitenium pack after 1 month 99 plan plus dth free chanel continue 3 years. But my account information has shown that rs.1175.00 payment on date[protected] and next recharge date 28-08-17 suitch off date[protected] a/c name mulchand agarwal vc no [protected]. But i have payment of offer pack of rs. 2800 but my account shown of rs. 1175.00 validity 1 month.

                              Sir your service man (Motiur rahaman mob no [protected]) told me that give me rs. 1175.00 but i denied to pay the money to give him. I already paid rs. 2800.00

                              So i requested to you that to solve my problem as soon as possiable.

                              Thanking you

                              Mulchand agarwal
                              Dhubri (Assam)
                              Mobile no [protected]
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                                Murali792
                                from Vijayawada, Andhra Pradesh
                                Jul 31, 2017
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                                Address: Kurnool, Andhra Pradesh, 518002
                                Website: www.comparedth.com

                                Compare dth company customer care contact me on phone, i order dish tv dth on[protected]... They told it will reach u by 4 to 24 hrs.. Up to more than 50 hrs, still now dish tv hd + dth connection not installed.. I contacted they numbers, no response and immediately they are disconnecting calls. Please go through and do need full.. My mobile number is [protected]
                                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                Dear Murali792

                                Hope you are doing good.

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                Regards,
                                Online Team
                                DishTV
                                Dear Murali792

                                We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
                                Please feel free to give us your feedback at [protected]@dishtv.in.
                                Have a nice day.

                                Regards,
                                Online Team
                                DishTV
                                Took connection on 7/7/2017 by paying 1800 & 199 as per online exe. . Dth (dish tv) is installed next day but as per commitments shoes not delivered (paid 199 delivery charges on the same day)even though, my gift card details : CDT-SHOE-[protected]
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                                  ABHISHEK VAGHELA
                                  from Ahmedabad, Gujarat
                                  Jul 27, 2017
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                                  Address: Ahmedabad, Gujarat, 382480

                                  I have ordered dth from compardth website. My order id is cdt[protected]. I have registered for tata sky hd. Compare dth executive said that they will do installation on same day. Now i am calling their customer care they are not receiving my call. When they receive call and i am complaining then they are cutting the call. They are taking pre payment after that not providing service. When i am calling and asking them for new connection then they are answering properly but when i said i have already registerd and want to complaint about why still connection is not done then they are cutting the call. I think they are fake.. They take money from the customer and not providing service. Please do not take dth connection from this website...
                                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                                    T
                                    tejasd11
                                    from Vada, Maharashtra
                                    Jul 17, 2017
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                                    Website: www.comparedth.com

                                    I had placed an order for dish tv hd plus on 1st july 2017.
                                    I was told my salesperson that i will get my product delivered within 4-24 hours but till next 2 weeks i did not hear anything from comparedth. I raised many complaints and calls to customer care but i didn't got any proper response. Still awaiting for my money to be refunded. This website looks like a complete fraud and has been thugging many online buyers.
                                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                    Aug 09, 2017
                                    Bana Arun's response
                                    Have purchased one dish tv The offer of sports shoes was offered with the purchase of the dish, I availed it and paid the shipment cost (Rs. 199/-) through my cc on 27/06/2017. Have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, Could I expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which I will have no other option but to file an official complaint with consumer court.
                                    Aug 09, 2017
                                    Bana Arun's response
                                    Correspondence with Compare DTH

                                    Dear tejasd11

                                    Hope you are doing good.

                                    We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                    Regards,
                                    Online Team
                                    DishTV
                                    Dear tejasd11

                                    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                                    Regards,
                                    Online Team
                                    DishTV
                                    I recharged my Airtel DTH, but it's not working, please confirm the recharge, contact me at [protected]
                                    One pair of shoes were supposed to dispatch to my address and i Paid Rs 199.00 as courier charges to the company but still waiting for shoes after 40 days invoice is attached.

                                    dish tv hd plus set top box connection - Comment #2814755 - Image #0
                                    On 04 aug 2017 dish tv hd plus purchased on line vide invoice id no CDT[protected] amt 1799.00 paid through debit card. my payment id is 80967143. ( installation request is [protected].} next day i requested and cancelled installation and refund my amount.
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                                      B
                                      balajies
                                      from Chennai, Tamil Nadu
                                      Jul 11, 2017
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                                      Address: 110095
                                      Website: comparedth.com

                                      I have booked a dish tv connection thru campare dth and i have been offered for free shoe. For which i have paid rs.199 thru on line for freight charges. 10 days back i got a sms from campare dth that the shoes has been dispatched thru professional courier vide awb. No. Nda[protected] but still not yet received to me. Yesterday i got a message from the campare dth that the shoes got delivered to me. But physically the same is not yet received by me. While checking with the professional courier about the awb no provided by the compare dth. The same is not reflecting on there system.

                                      While trying to contact compare dth no body answering my query.

                                      Please help to get same resolved
                                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                      Order of Tata sky from compare DTH in advance payment 29 june 2017
                                      Order is cancelled due to some reasons as per dicuss with his coustmer care guy return back same will receive & confirm me from Compare DTH, But compare DTH service Provider not responding.

                                      Invoice no.: CDT[protected]

                                      Shoes not received - Comment #2784582 - Image #0
                                      Tata Sky Customer Care's response, Jul 13, 2017
                                      Hi, to order a new connection please give a missed call on 07411774117.
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                                        A
                                        arun amar
                                        from Hyderabad, Telangana
                                        Jul 10, 2017
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                                        Address: Ranga Reddy, Andhra Pradesh, 500084
                                        Website: comparedth.com

                                        Recently i took a dth from compare dth. They offered me to pay 199 to get a branded shoe free. I paid 199 and after 20 dayz i got a fake courier id num. I try to track and came to know its a fake. I called u customer care as soon as they heard a word shoe not delivered. They cut the call. If any one is planning to buy a connection before buying try to call customer care and say u haven't received shoe. You can experience there fake promises. I believe there are thousands of people who got cheated. Govt need to take certain action on this issue.
                                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                        I have book the new TATA Sky HD connection only after verbal confirmation given by costumer representative that connection will be done in next 4 hr but connection not done.
                                        My order number is CDT[protected]
                                        CC Avenue reference number[protected]
                                        But Still My shoes Are Not Received To Me It's Already 20 days over.This Was Offered By Compare DTH By Ordering An DISHTV And You Will Be getting Shoes Coupen With it By just paying Rs.199 as a shopping Charge.What the Hell they are doing it I'm getting angry.please Solve my problem as fast as possible

                                        Fake shoe offers and fake service - Comment #2796194 - Image #0
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