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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Updated: May 5, 2023
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Compare DTH / Vserve Ecommerce Sales & Service reviews & complaints page 19

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A
anand_s
from Bengaluru, Karnataka
May 31, 2017
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Address: Bangalore, Karnataka, 560010
Website: [email protected]

I have made on line payment of rs 3398 via ebs. On 29th may 2017. Their agents in bangalore have failed to install connection and they have made me to wait at my house for them to come for installation, just they made few false calls telling that we will be at my place with in a hour and they have made to wait at my house with out attending my regular work. Now at this situation i lost the faith on his particular agency and i don't know the fate of their service after sales hence i request you to make arrangements to refund the amount i have paid.
Mob no [protected]
Name: anandkumar
+1 photos
Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
I have purchased Dishtv HD+ on 4/5/2017 from comparedth.com .The vc no of this set is [protected].At the the time of purchasing you had offered Bengali package life time free. But Dishtv customer care told me that there is no such package . pl see the matter.
Thanks
Amitava Patra
Mobile no [protected]
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    E
    Er Mukesh Thakur
    May 30, 2017
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    Address: New Delhi, Delhi, 110095
    Website: www.comparedth.com

    Dear sir/Madam I ordered a tata sky HD box from comparedth. Com and made a payment of 1599rs online through net banking and they promised to me for installation of tata sky HD box with dhamaal mix pack one month subscription within 4 to 24 hours. But it's about 96 hours. No body contacted me regarding this. And when I called to customer care executive on their helpline number they are not giving any satisfactory resolution.
    All details attached below
    Thanks and Regards
    Mukesh kumar
    [protected]
    +1 photos
    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
    Jun 24, 2017
    Updated by Er Mukesh Thakur
    Complaint closed but they promised to install tata sky but they installed dish TV... I will never trust on this website they used to cheat people
    Problem got resolved executive comes and installed the set top box
    Thanks consumers complaint helpline... Please close this complaint
    Glad that you issue has been resolved! Let us know if you require further assistance.
    Dear sir
    My name is sairam, paytm number [protected] ..I recharged dth on may 31 worth 925 rs.Showing success but not recharged ..I have put many issues in paytm..But none of them have replied me.. Please refund my money.. Order id 3313
    743355.
    Thanking you
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      K
      Krunalkb2408
      from Ahmedabad, Gujarat
      May 25, 2017
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      Address: Vadodara, Gujarat, 390001
      Website: www.comparedth.com

      Recently i received call from compare dth from [protected] a male use bad language to me. Then after he disconnect the phone.. I will try to call him but he didn't pick up the phone.
      Just inform them to use soft language to all customer.
      Customer needs solutions of their query. If they don't satisfy customer's needs ok.. But don't play with emotions of customer..
      Thanks..
      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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        M
        monty1987
        from Mumbai, Maharashtra
        May 12, 2017
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        Address: New Delhi, Delhi, 411043

        Hi, i ordered dishtv hd+ dth connection on 6th May through compare dth. Done online payment. Agent (Babits) confirms me, that installation should be done between 10:00-12:00hrs. But no one came during that time. After calling comparedth agent, installation request initiated to dish tv. We received a call from dish tv & they told us, installation is not possible in our area (dhanakawadi, pune) as it's a cable operator area & they cancelled the installation request & told us to cancel the order from comparedth.
        We called up several times but didn't get proper response. I have complaint several timed But we never received any communication by mail or sms.
        Now their contact number is not reachable. Customer service is very poor. Nobody bothers if you wish to cancel the order.
        I am still waiting for the response.

        Invoice no: CDT[protected]
        Payment id :[protected]

        Regards,
        Amit Sharma
        Mobile: [protected]
        Mail id: [protected]@gmail.com
        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
        Dear monty1987

        Hope you are doing good.

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

        Regards,
        Online Team
        DishTV
        I have purchased Dish TV thru ref ID CDT[protected] from compare dth and they offered me the scheme of voucher including shoes and holiday coupon, they marked me a mail but voucher links are missing.

        now am not able to take shoes as per sales offer and they phone is not contactable.
        DishTV Customer Care's response, May 16, 2017
        Dear gauravkhurana121

        Hope you are doing good.

        We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

        Regards,
        Online Team
        DishTV
        DishTV Customer Care's response, May 23, 2017
        Dear gauravkhurana121

        Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

        Regards,
        Online Team
        DishTV
        Dear monty1987,

        Hope you are doing good.

        As per conversation with you on [protected], it has been informed to you that DishTV connection will not be installed due to Cable Violent Area. Hence, Connection cancelled and Refund processed by CompareDTH.

        Regards,
        Online Team
        DishTV
        I am Bubun patra I will order a DISH TV hd+ with titanium Pack but till now this is not delivered and the company persons not will Contact me. And I will pay in this product price already pay. And she mobile will be switch off please help me.
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          P
          pankaj mohanta
          from Bengaluru, Karnataka
          May 11, 2017
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          Address: 110095
          Website: www.comparedth.com

          At time of booking customer care promised me installations will done within 4-5 hrs. But now it's almost 24 hrs still installations is not neither the customer care nor the service men is responding my call. Worst service. Waste my time and money this fake people. Liars are sitting on the customer support fraud company full of liars, making people frustrating
          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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            A
            Arvind Aghao
            from Ahmedabad, Gujarat
            May 5, 2017
            Resolved
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            Resolved

            Address: Buldhana, Maharashtra, 443308
            Website: Compared to.com

            Respected sir,
            I have brought product dishtv 1499 rs. On 3 may 2017 at 12.56pm order cdt[protected]
            Cost. Ip =106.78.168.128
            Bank ref.[protected]
            Ccavenue ref.[protected]
            And customer care representative tell me your product will be installed in 4 to 24hr but not installed till my address is
            Arvind aghao
            At. Khairkhed po. Sonoshi ta. Sindkhed raja dist. Buldana maharashtra 443308
            So please inquire for necessary action
            Arvind aghao
            Registered mobile no.[protected]
            Aug 9, 2021
            Complaint marked as Resolved 
            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
            I done my order and payment of dish tv on 26/4/2017 till date I have not received any mail about offer then telecaller lady said me when your payment received we send you a mail about size and colour of sport shoes then mail is not received till date so please check the details for cooperation
            Thank you
            DishTV Customer Care's response, May 6, 2017
            Dear Tejas Mevada

            Hope you are doing good.

            We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

            Regards,
            Online Team
            DishTV
            DishTV Customer Care's response, May 13, 2017
            Dear Tejas Mevada

            Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

            Regards,
            Online Team
            DishTV
            Dear Arvind Aghao

            Hope you are doing good.

            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

            Regards,
            Online Team
            DishTV
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              S
              saylipatil
              May 2, 2017
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              Address: 411057
              Website: www.comparedth.com

              Hi, i ordered dishtv hd+ dth connection on 29th april through compare dth. Done online payment. Agent (Arjun/gopal verma) confirms me, that installation should be done between 10:00-12:00hrs on 30th april. But no one came during that time. After calling comparedth agent, installation request initiated to dish tv. We received a call from dish tv & they told us, installation is not possible in our area (Wakad, pune) as it's a cable operator area & they cancelled the installation request & told us to cancel the order from comparedth.
              We called up several times but didn't get proper response. Agent (Arjun/gopal verma) tols us order is cancelled & refund request is in progress. But we never received any communication by mail or sms.
              Now their contact number is not reachable. Customer service is very poor. Nobody bothers if you wish to cancel the order.
              I am still waiting for the response.

              Regards,
              Sayli shreyas patil
              Mobile: [protected]
              Mail id: [protected]@gmail.com
              Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
              Dear saylipatil o

              Hope you are doing good.

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
              Dear saylipatil,

              Hope you are doing good.

              As per our conversation with you on [protected], you confirmed us that you already received confirmation email from comparedth team regarding refund. If still you will not get refund then please let us know.

              Regards,
              Online Team
              DishTV
              Same thing happens with me today. I ordered tatasky HD + recorder from compare DTH. I asked them for installation within 2 hour due to my train and they promised me for this. But after successful online payment, they left my call unattended. Didnt give proper response. They didn't forward my booking to tatasky even after 2 hours. I also missed my train and at last told me to cancel order( Representative HEMA). They told me that I will get refund after 24. Very poor service by DTHcompare.com.
              Never buy.
              Regards
              Mukesh Dahiya
              I purchased Tata sky fth from this site. I also paid them rs. 899 via upi but nobody visited for installation. So i make a call for cancel my connection and requested for refund. But nobody from there end has even showed courtesy to call me.

              For cancellation i am trying to 200+ calls on there number which two option (1) for new connection & (2) for complaint. When you press 2 no-body will respond but whenever you will press (1). They will immediately pick your call, but they immediately cut your call if you try to explain them your problem by pressing (1).

              Plz raise compliant against this Fraud company they are doing fraud with customers immediately block there websites and refund the customer money.

              Company details :
              Website : Comparedth.com
              ( 10 AM to 6 PM Monday to Saturday )
              [protected]@comparedth.com, [protected]@comparedth.com
              485/11, Ahinsa Compund, Dilshad Garden, Delhi, INDIA

              Owner of company : Gopal Varma

              Company Name :Compare DTHAddress :B- 106, Shalimar Garden Extension II, Opposite SM World, Sahibabad,  
              Ghaziabad - 201005, Uttar Pradesh, IndiaContact Person :Mr. Gopal Verma (Manager)Phone :[protected]Mobile :[protected], [protected],
              [protected]

              Vserve Ecommerce Sales And Services Private Limited

              GST No.
              07AAFCV3028D2ZL
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                K
                Krishna Kumar Dubey
                from Jind, Haryana
                May 1, 2017
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                Address: New Delhi, Delhi
                Website: camparedth.com

                Despite of many call and mail to ur company, tata sky hd dth which has been booked online on payment of rs699 through debit card on 28/04/2017 by me through ur customer care executive whose mobile no. Is [protected] has not been installed till now. I[censored]r company will not take effective steps for installation then i will be oblige to lodge an fir at gorakhpur police station for fraud and a suit in consumer forum.
                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                May 01, 2017
                Updated by Krishna Kumar Dubey
                Despite of many call and mail to ur company, tata sky HD DTH which has been booked online on payment of Rs699 through debit card on 28/04/2017 by me through ur customer care executive whose mobile no.is [protected] has not been installed till now. I[censored]r company will not take effective steps for installation then I will be oblige to Lodge an FIR at Gorakhpur Police Station for fraud and a suit in Consumer Forum.

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                  M
                  Murthy1975
                  from Hyderabad, Telangana
                  Apr 19, 2017
                  Resolved
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                  Resolved

                  Address: 500062
                  Website: comparedth.com

                  There is currently (but I saw always) running a shoe offer with INR 199 extra for delivery. I paid it after I bought DishTV from them. They delivered me Size 6 instead of ordered size of 10. Now one responding. All their phones are either switched off or discontinued. When call complaint number, they disconnected after hearing my complaint. This seems a fraud company. I will never purchase nor recommend anyone. Will lodge a police complaint then only police/govt will take action on them
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                  Dear Murthy1975

                  Hope you are doing good.

                  We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                  Regards,
                  Online Team
                  DishTV
                  Dear Murthy1975

                  Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                  Regards,
                  Online Team
                  DishTV
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                    P
                    Preetu Raikar
                    Apr 17, 2017
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                    Address: 411047

                    I have cancelled tata sky on 7 April and asked for refund provide bank details still i have not received any refund . i have raised more then 25 complaints now and even initiated chat but there is no response.
                    I have initaited a chat today and the representative left the chat instead providing information.

                    Customer care numbers are disconnected not in use or it will go to Vm.

                    I have red all the reviews and all are negative there is no refund made to any of the customer. If this continuous i need to raise a complain in cyber police as a fraud company.

                    i am still getting messages stating you product will be delivered in 24 hours but i have cancelled it long back and got a call and message for refund asking to provide account details as per call i have provide account # and IFSC to support team i have sent them several emails but no response.

                    The amount 1699 means me a lot and i waiting for it.

                    I AM REQUESTING YOU TO GIVE MY MONEY BACK ASAP.

                    thanks,
                    Preetam Raikar
                    [protected]
                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                    Apr 25, 2017
                    Updated by Preetu Raikar
                    i got a message stating payment will be refunded with 5 working days but still have not received any refund.
                    i got a message stating payment will be refunded with 5 working days but still have not received any refund.
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                      R
                      raogurijala56
                      Apr 17, 2017
                      Resolved
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                      Resolved

                      Address: Krishna, Andhra Pradesh, 520004
                      Website: comparedth.com

                      I have paid money for DISHTV and the connection is assured with in 4 hrs. Its 28hrs passed no connection provided. When we call again the operator disconnects and not willing to here any complaint. The customer service number never works. Absolutely worst services by comparedth.com.
                      Order Details:

                      Order ID: CDT[protected]

                      Order Date/Time:[protected]:08:14

                      Order Status: Pending

                      Payment Status: Paid

                      Txn.ID:
                      [protected]

                      Payment ID:
                      73423802

                      My contact number +91 [protected].

                      The worst ever organisation I have seen in my life. DISH TV is not recommended to any one please.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                      Dear raogurijala56

                      Hope you are doing good.

                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                      Regards,
                      Online Team
                      DishTV
                      Dear raogurijala56,

                      Hope you are doing good.

                      As per our conversation with you on [protected], informed you that refund has been initiated and amount will be credited in your account.

                      Regards,
                      Online Team
                      DishTV
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                        S
                        Saurabh Sharma1183
                        from Anta, Rajasthan
                        Apr 14, 2017
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                        Address: Pune, Maharashtra, 411057
                        Website: Comparedth.com

                        Compare DTH sold me HD dhamal kid one year subscription plus set top box in 5650 RS. They informed me that all English channel will be there and all in HD. But I paid 250 more and though no HD channels are working and no English channel. On enquiry it it found that compare DTH did not charge entire amount and saved for them instead as cheaters. Need complete refund
                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                          Bhai2421
                          from Mamit, Mizoram
                          Apr 13, 2017
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                          Address: Ranchi, Jharkhand, 834008
                          Website: Comparedth

                          They keep calling till you buy from them and once the payment is made they stop answering your calls. This sales person abhishek promised a lot about offers and shoes and mails that will be sent within 10 mins after purchasing but nothing of that sort. Highly disappointed with the service and will never refer anyone to comparedth. Have been calling all sort of numbers listed but no use. Even tried a new request but when you tell the sales person they disconnect the calls and do not bother to answer back again
                          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                          Order cancel

                          False promise and poor service - Comment #2709975 - Image #0
                          False promise and poor service - Comment #2709975 - Image #1
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                            Amalendu Deb
                            from Kolkata, West Bengal
                            Apr 6, 2017
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                            Website: www.comparedth.com/complain

                            This is the worst service provider I have even seen. The type of customer care people they are having, its not at all in class of people. The person called me named- Arjun was trying to convince me saying some kind of offer, when I told him that I am getting much better offer compare to them, he started to Abusing me . I informed the matter to his superior, even he is also supporting him. Totally worst service . Dont even visit their website.
                            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                              hussain ahamad
                              from Bengaluru, Karnataka
                              Apr 6, 2017
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                              Website: www.comparedth.com

                              I purchased dish tv hd+ set up box from compare dth/vserve ecommerce sales & services on[protected] and they told i will get shoes along with Dish TV.
                              i did not recieve it for long tym. so i raised refund request but still date my money is not refunded

                              Please find below details.

                              Order ID: CDT[protected]
                              Order Date/Time:[protected]:56:10
                              after raising numerous mails and calls there is no response . they even disconnect the calls while talking

                              When i am trying to call them but not receiving the calls and not providing proper solution and when i tried to call them they are not picking calls.
                              please take necessary actions on compare dth at the earliest. they are spoiling so many people's money and time. before paying the money they called continuosly now ...

                              Regards,
                              mehar
                              Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                              May 13, 2017
                              Updated by hussain ahamad
                              MY PROBLEM IS RESOLVED . MONEY IS CREDITED INTO MY ACCOUNT . THANK YOU VERY MUCH
                              Dear MEHAR UNNISSA K

                              Hope you are doing good.

                              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                              Regards,
                              Online Team
                              DishTV
                              problem resolved ...
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                                Rajeev PK
                                from Bengaluru, Karnataka
                                Apr 4, 2017
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                                Address: 110095
                                Website: www.comparedth.com

                                Hi Sir,
                                I Had purchased "dishtv hd recorder with 1 year max hd plan and malyalam pack" from Compare DTH on Aril 1st 2017. It was promised by representative that, i will get a call with in 4 hours after the payment and get connection with in 24 hrs, i.e. before Saturday end of the day (02 April 2017). Till now i didn't get any call, i tried more than 50 times to the company contact numbers, , for communicating the issue, It is really disappointing that there is no reply for calls, mails or chat, I was trying from last 4 days to get the connection status. They are purposefully disconnecting calls if i asking for the status of my connection. And i sent more that 10 mails to to their support department. Not getting any reply.I had all evidence of Chat with customer care,
                                Recorded Phone conversation with customer executive while doing the payment and all Invoice sent through mail and phone SMS). Please do something fast. because these frauds have well designed sites, Facebook pages etc.. Kindly do necessary actions to shutdown this fraud company and all its internet sites and pages.
                                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                I made a payment for dish Tv from compare dry service on 4 April they were suppose send a person b4 6?pm yesterday till know no has come and customer team directly hangs up the call f#ck all service never buy any product and they reply I need a refund for my dish Tv

                                Installation not done after payment of 5970/- and not replying to mail calls or chats - Comment #2696297 - Image #0
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                                  tannipriya
                                  from Delhi, Delhi
                                  Apr 4, 2017
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                                  Address: New Delhi, Delhi, 110095
                                  Website: WWW.Comparedth.com

                                  I buy airtel dtd connection from compare dth dated 20th feb 2017. Alongwith my connection company offered me shoes worth rs.1300 approx by paying additional rs.199/- for delivery charges.
                                  I was paid rs.199/- order id: cdt-shoe-[protected].
                                  I am not get the same still after long span of time

                                  but after repeated reminder and repeated mails no response from such comparedth side and not pick calls from them.
                                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                  Apr 06, 2017
                                  Updated by tannipriya
                                  AFTER REPEATED REMINDER AND TRYING REPEATED CALLS NOT UPDATE ANY STATUS
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                                    mickeymehta
                                    Apr 1, 2017
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                                    Address: Ahmedabad, Gujarat, 380058
                                    Website: dth compare.com

                                    They toook my money from card and after that no response ..wrote plenty of complaints but no response just reply u will get refund within 7 days after 7days again 7 days when call them they will talk i[censored] talk about buying new connections i[censored] say about refund thy will disconnect ur call ..what the he'll and still they are running this fraud business...what consumer court is doing..
                                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                                      N
                                      nickyge
                                      from Ernakulam, Kerala
                                      Mar 30, 2017
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                                      Address: New Delhi, Delhi
                                      Website: comparedth.com

                                      Yesterday i place an order for airtel dth in compare dth online i also make payment through online but installation is not done the customer care of the company not responded ther are frequently call me and ask to buy airtel dth from compare dth .installation done in evening but there is no reponse from there. pls resolve my issue. thak you so much.
                                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                      Apr 07, 2017
                                      dheerendra rajput's response
                                      Mujhe abhi tak Shose nahi mila h m kai bar complaint kar chuka mera no [protected] plz help
                                      Mujhe abhi tak Shose resive nahi hua payment dene ke bad bhi mera no h [protected] Mujhe abhi tak 4 month se bhi upar ho geya m Kitni bar complaint bhi kar chuka hu per koi sunwai nahi hoti plz help

                                      Installation not done - Comment #2697442 - Image #0
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                                        vksignals
                                        from Mumbai, Maharashtra
                                        Mar 28, 2017
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                                        Address: New Delhi, Delhi, 110095
                                        Website: www.comparedth.com

                                        Dear Team
                                        pleas refund shoe amount of in my account .
                                        as per your requirement i have dispatch shoe via tracon slip is attached.

                                        Regards
                                        Vikas Garg
                                        Inline image 1

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                                        Service team

                                        Mar 15 (7 days ago)

                                        to me, Compare, Compare
                                        Dear Sir,

                                        Please Send your shoes on this address
                                        485/11A Ahinsha compound dilshad garden delhi -110095

                                        Thank

                                        Santosh Kumar

                                        E- Mail:- [protected]@comparedth.com

                                        Website:- www.comparedth.com
                                        We look forward to hear from you. Feedback Link

                                        comparedth.com

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                                        vikas garg

                                        Mar 23 (5 days ago)

                                        to Compare, Vservemail
                                        Dear Team

                                        i received a SMS via mobile on 22 Mar 2017 at 1900 hrs.

                                        " Dear Customer,
                                        Your shoe size is out of stock. you can choose from shoe size 6 and 7 . Please send SMS from your registered Mobil no : [protected].

                                        Please refund my amount in my account as soon as possible.

                                        Regards
                                        vikas garg

                                        Mar 27 (1 day ago)

                                        to Compare, Vservemail
                                        Dear Team
                                        What progress in my refund amount,

                                        Regards
                                        vikas garg

                                        4:55 PM (17 minutes ago)

                                        to Compare, Vservemail
                                        Dear Team
                                        I have send defective shoe as per your given address. and send pic of carrier slip .

                                        I again requesting you please refund my amount which paid for shoe.
                                        i am waiting your mail and need time line of refund date .

                                        Regards

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                                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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