Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

I have made on line payment of rs 3398 via ebs. On 29th may 2017. Their agents in bangalore have failed to install connection and they have made me to wait at my house for them to come for installation, just they made few false calls telling that we will be at my place with in a hour and they have made to wait at my house with out attending my regular work. Now at this situation i lost the faith on his particular agency and i don't know the fate of their service after sales hence i request you to make arrangements to refund the amount i have paid.
Mob no [protected]
Name: anandkumar

Dear sir/Madam I ordered a tata sky HD box from comparedth. Com and made a payment of 1599rs online through net banking and they promised to me for installation of tata sky HD box with dhamaal mix pack one month subscription within 4 to 24 hours. But it's about 96 hours. No body contacted me regarding this. And when I called to customer care executive on their helpline number they are not giving any satisfactory resolution.
All details attached below
Thanks and Regards
Mukesh kumar
[protected]

Recently i received call from compare dth from [protected] a male use bad language to me. Then after he disconnect the phone.. I will try to call him but he didn't pick up the phone.
Just inform them to use soft language to all customer.
Customer needs solutions of their query. If they don't satisfy customer's needs ok.. But don't play with emotions of customer..
Thanks..

Hi, i ordered dishtv hd+ dth connection on 6th May through compare dth. Done online payment. Agent (Babits) confirms me, that installation should be done between 10:00-12:00hrs. But no one came during that time. After calling comparedth agent, installation request initiated to dish tv. We received a call from dish tv & they told us, installation is not possible in our area (dhanakawadi, pune) as it's a cable operator area & they cancelled the installation request & told us to cancel the order from comparedth.
We called up several times but didn't get proper response. I have complaint several timed But we never received any communication by mail or sms.
Now their contact number is not reachable. Customer service is very poor. Nobody bothers if you wish to cancel the order.
I am still waiting for the response.

Invoice no: CDT[protected]
Payment id :[protected]

Regards,
Amit Sharma
Mobile: [protected]
Mail id: [protected]@gmail.com

At time of booking customer care promised me installations will done within 4-5 hrs. But now it's almost 24 hrs still installations is not neither the customer care nor the service men is responding my call. Worst service. Waste my time and money this fake people. Liars are sitting on the customer support fraud company full of liars, making people frustrating

Respected sir,
I have brought product dishtv 1499 rs. On 3 may 2017 at 12.56pm order cdt[protected]
Cost. Ip =106.78.168.128
Bank ref.[protected]
Ccavenue ref.[protected]
And customer care representative tell me your product will be installed in 4 to 24hr but not installed till my address is
Arvind aghao
At. Khairkhed po. Sonoshi ta. Sindkhed raja dist. Buldana maharashtra 443308
So please inquire for necessary action
Arvind aghao
Registered mobile no.[protected]

Hi, i ordered dishtv hd+ dth connection on 29th april through compare dth. Done online payment. Agent (Arjun/gopal verma) confirms me, that installation should be done between 10:00-12:00hrs on 30th april. But no one came during that time. After calling comparedth agent, installation request initiated to dish tv. We received a call from dish tv & they told us, installation is not possible in our area (Wakad, pune) as it's a cable operator area & they cancelled the installation request & told us to cancel the order from comparedth.
We called up several times but didn't get proper response. Agent (Arjun/gopal verma) tols us order is cancelled & refund request is in progress. But we never received any communication by mail or sms.
Now their contact number is not reachable. Customer service is very poor. Nobody bothers if you wish to cancel the order.
I am still waiting for the response.

Regards,
Sayli shreyas patil
Mobile: [protected]
Mail id: [protected]@gmail.com

Despite of many call and mail to ur company, tata sky hd dth which has been booked online on payment of rs699 through debit card on 28/04/2017 by me through ur customer care executive whose mobile no. Is [protected] has not been installed till now. I[censored]r company will not take effective steps for installation then i will be oblige to lodge an fir at gorakhpur police station for fraud and a suit in consumer forum.

There is currently (but I saw always) running a shoe offer with INR 199 extra for delivery. I paid it after I bought DishTV from them. They delivered me Size 6 instead of ordered size of 10. Now one responding. All their phones are either switched off or discontinued. When call complaint number, they disconnected after hearing my complaint. This seems a fraud company. I will never purchase nor recommend anyone. Will lodge a police complaint then only police/govt will take action on them

I have cancelled tata sky on 7 April and asked for refund provide bank details still i have not received any refund . i have raised more then 25 complaints now and even initiated chat but there is no response.
I have initaited a chat today and the representative left the chat instead providing information.

Customer care numbers are disconnected not in use or it will go to Vm.

I have red all the reviews and all are negative there is no refund made to any of the customer. If this continuous i need to raise a complain in cyber police as a fraud company.

i am still getting messages stating you product will be delivered in 24 hours but i have cancelled it long back and got a call and message for refund asking to provide account details as per call i have provide account # and IFSC to support team i have sent them several emails but no response.

The amount 1699 means me a lot and i waiting for it.

I AM REQUESTING YOU TO GIVE MY MONEY BACK ASAP.

thanks,
Preetam Raikar
[protected]

I have paid money for DISHTV and the connection is assured with in 4 hrs. Its 28hrs passed no connection provided. When we call again the operator disconnects and not willing to here any complaint. The customer service number never works. Absolutely worst services by comparedth.com.
Order Details:

Order ID: CDT[protected]

Order Date/Time:[protected]:08:14

Order Status: Pending

Payment Status: Paid

Txn.ID:
[protected]

Payment ID:
73423802

My contact number +91 [protected].

The worst ever organisation I have seen in my life. DISH TV is not recommended to any one please.

Compare DTH sold me HD dhamal kid one year subscription plus set top box in 5650 RS. They informed me that all English channel will be there and all in HD. But I paid 250 more and though no HD channels are working and no English channel. On enquiry it it found that compare DTH did not charge entire amount and saved for them instead as cheaters. Need complete refund

They keep calling till you buy from them and once the payment is made they stop answering your calls. This sales person abhishek promised a lot about offers and shoes and mails that will be sent within 10 mins after purchasing but nothing of that sort. Highly disappointed with the service and will never refer anyone to comparedth. Have been calling all sort of numbers listed but no use. Even tried a new request but when you tell the sales person they disconnect the calls and do not bother to answer back again

This is the worst service provider I have even seen. The type of customer care people they are having, its not at all in class of people. The person called me named- Arjun was trying to convince me saying some kind of offer, when I told him that I am getting much better offer compare to them, he started to Abusing me . I informed the matter to his superior, even he is also supporting him. Totally worst service . Dont even visit their website.

I purchased dish tv hd+ set up box from compare dth/vserve ecommerce sales & services on[protected] and they told i will get shoes along with Dish TV.
i did not recieve it for long tym. so i raised refund request but still date my money is not refunded

Please find below details.

Order ID: CDT[protected]
Order Date/Time:[protected]:56:10
after raising numerous mails and calls there is no response . they even disconnect the calls while talking

When i am trying to call them but not receiving the calls and not providing proper solution and when i tried to call them they are not picking calls.
please take necessary actions on compare dth at the earliest. they are spoiling so many people's money and time. before paying the money they called continuosly now ...

Regards,
mehar

Hi Sir,
I Had purchased "dishtv hd recorder with 1 year max hd plan and malyalam pack" from Compare DTH on Aril 1st 2017. It was promised by representative that, i will get a call with in 4 hours after the payment and get connection with in 24 hrs, i.e. before Saturday end of the day (02 April 2017). Till now i didn't get any call, i tried more than 50 times to the company contact numbers, , for communicating the issue, It is really disappointing that there is no reply for calls, mails or chat, I was trying from last 4 days to get the connection status. They are purposefully disconnecting calls if i asking for the status of my connection. And i sent more that 10 mails to to their support department. Not getting any reply.I had all evidence of Chat with customer care,
Recorded Phone conversation with customer executive while doing the payment and all Invoice sent through mail and phone SMS). Please do something fast. because these frauds have well designed sites, Facebook pages etc.. Kindly do necessary actions to shutdown this fraud company and all its internet sites and pages.

I buy airtel dtd connection from compare dth dated 20th feb 2017. Alongwith my connection company offered me shoes worth rs.1300 approx by paying additional rs.199/- for delivery charges.
I was paid rs.199/- order id: cdt-shoe-[protected].
I am not get the same still after long span of time

but after repeated reminder and repeated mails no response from such comparedth side and not pick calls from them.

They toook my money from card and after that no response ..wrote plenty of complaints but no response just reply u will get refund within 7 days after 7days again 7 days when call them they will talk i[censored] talk about buying new connections i[censored] say about refund thy will disconnect ur call ..what the he'll and still they are running this fraud business...what consumer court is doing..

Yesterday i place an order for airtel dth in compare dth online i also make payment through online but installation is not done the customer care of the company not responded ther are frequently call me and ask to buy airtel dth from compare dth .installation done in evening but there is no reponse from there. pls resolve my issue. thak you so much.

Dear Team
pleas refund shoe amount of in my account .
as per your requirement i have dispatch shoe via tracon slip is attached.

Regards
Vikas Garg
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Service team

Mar 15 (7 days ago)

to me, Compare, Compare
Dear Sir,

Please Send your shoes on this address
485/11A Ahinsha compound dilshad garden delhi -110095

Thank

Santosh Kumar

E- Mail:- [protected]@comparedth.com

Website:- www.comparedth.com
We look forward to hear from you. Feedback Link

comparedth.com

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vikas garg

Mar 23 (5 days ago)

to Compare, Vservemail
Dear Team

i received a SMS via mobile on 22 Mar 2017 at 1900 hrs.

" Dear Customer,
Your shoe size is out of stock. you can choose from shoe size 6 and 7 . Please send SMS from your registered Mobil no : [protected].

Please refund my amount in my account as soon as possible.

Regards
vikas garg

Mar 27 (1 day ago)

to Compare, Vservemail
Dear Team
What progress in my refund amount,

Regards
vikas garg

4:55 PM (17 minutes ago)

to Compare, Vservemail
Dear Team
I have send defective shoe as per your given address. and send pic of carrier slip .

I again requesting you please refund my amount which paid for shoe.
i am waiting your mail and need time line of refund date .

Regards

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