Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

Hi,
I have purchased online tata sky hd from comparedth and made payment online. The order number is cdt[protected] two days back. No body contacted me. Tried contacting their customer care number. It is another fraud. The ivrs will tell 2 times that they are connecting to the "representative" and then would say all are busy, will contact back. Same thing if you go through "complain" page in their website. And i[censored] simply again press buy now and give your mobile number, they will call immediately and the moment you say i ve already purchased and waiting for installation, they will disconnect the phone. I have also opted for the shoe, which will never come it seems after seeing other complaints here.

I have bought TATA SKYHD Connection on 2nd Jan 2017 & it was promised that it would be installed on the same day. which has not been installed till now when I call them they don't pick the call at all. after trying from the different number they pick up & say we will get back to in few mins but still not responded & I got frustrated & called them back again & said I would go to court the guy called Rahul says go any here you want but you have to wait until it is installed. i am really feeling sad about this issue.
Hi, ANANTHA NAG M S,

Thanks For Placing your Order On Comparedth.com Your Product will be Installed in 4 to 24 Hrs. In case of Any Complain Please Click on https://www.comparedth.com/complain

Customer Details
Name: ANANTHA NAG M S
Phone: [protected]
Email: ananth.[protected]@gmail.com
Address: # D2, Ground floor, Giriraj Apartments, 9th Main, 2st Cross, BTM Layout 2nd Stage, Lake road Bengaluru - 560076,
Karnataka,

Vendor Details:
Name: Vserve Ecommerce Sales and Services Pvt. Ltd

Order Details:
Order ID: CDT[protected]
Order Date/Time:[protected]:57:41
Order Status: Pending
Payment Status: Paid
Txn.ID:[protected]
Payment ID: 65800205

Hi I have ordered tata sky paying 1599
Rupees yesterday and I have not got any details till now and customer care has blocked my number.. I need my amount to be refunded immediately. Please help.

Msg form compare DTH:
Hi Shrikalaivaani ! Your order for Tata SKY HD Dhamaal Mix Pack 1 Month Free is confirmed. Rest assured, We will deliver it between 4 to 24 hrs. In case of any Complain Click On http://tinyurl.com/z632xnjComparedth.com . Regds. Comparedth.com

Sir,
Please do the needfull, giving full information below against compare dth..

Vendor Details:
Name: Vserve/ Compare dth
Email: [protected]@comparedth.com, [protected]@comparedth.com
Phone:[protected] AM to 6 PM Monday to Saturday )
Address: 27/2, LIC Colony wali road, Jhimil Industrial Area, Dilshad Garden, Delhi -110095.
Order Details:
Order ID: CDT-SHOE-[protected]
Order Date/Time:[protected]:52:14
Order Status: Pending
Payment Status: Paid
Txn.ID:
[protected]
Payment ID:
48546758

I have ordered tata sky and did payment on 24 Dec 2016. But tata sky did not install due to wrong direction of building or some technical reason. Customer care guys are behaving same with me and direct disconnecting the call as soon as they know i am existing customer. I am not sure how to get refund from them as there is nothing acknowledge by them.

Below is email for payment confirmation email provide by them.

Merchant Website : comparedth.com
Date :[protected]:26:50
Merchant Reference Number : CDT[protected]
EBS Payment ID : 65311468
Payment Mode : HDFC Bank Account
Amount : 1399.00
Customer Name : roshan gupta
Customer Email : [protected]@gmail.com
Status : SUCCESS

Regards,
Roshan Gupta
[protected]

I have ordered dish tv and made payment for the same but was not allowed to install dish by the society.
I asked them to refund the amount and cancelled the order immediately but till date i have not received my amount and customer care people just bluntly disconnects the call, once they come to know that you are an existing customer.
I am awaiting my refund else i will have to process my complaint with cyber fraud cell.
I suspect the genuineness of this company.

I booked DISTV with sports free offer yesterday (25th december), but I did not get any confirmation on the shoe, they were talking nicely before paying the money but not picking up the call for OLD customers, such a bogus website, NO 1 fraud company, Please make sure this will not cheat people further. Also please make sure I will get the shoes.

Moblie No: [protected]
Merchant Reference Number : CDT[protected]
Email : narendra.[protected]@hotmail.com

Sir, I purchased Tatasky HD Dis TV Date 23/12/16 installation time 24 hour. but today date 26/12/16 no any responding nothing any anwers. i calling but not pickup my call. costmer care no provided me [protected] name upasana, & [protected] tot free no. [protected] name shriya fraud works. i pad RS 1599. so my promlem solve your in hand. i very very sad .

Hello I am complaining several times regarding shoe pending from comparedth.com i have booked dishtv dth on 28th october 2016, along with that company provides free shoe offered for 199 delivery charges, I have paid for both on the same day.

please forward to the
Bloody bugger's no body responding till now regarding my shoe complaint, I ll go to the consumer court with all customers who cheated by comparedth.com

Regards,

Kiran Kumar Chinna

I had orderd for dish tv and the installation was not done . I asked for the refund they said to fill the refund form online and i filled it many times but its of no use . I have called comparedth many times i can say more than 200 times i called .. all the executives who ever receives my call listen to the problem and disconnect the call everytime. Refund my amount 1249 as installation of dish tv is not being done and 17days got over paying the bill and not cleared my refund.

I applied for a Tata sky HD connection and paid 1599Rs online to CompareDTH.com on 20th Dec, 2016. I haven't received a single call from the executives thereafter. I have called them 50+ times and they disconnect once i ask for refund. Absolute rude behaviour from comparedth. It looks like a scam/bogus company giving bad name to Tata sky also.These kind of bogus companies should be reported and removed as they give a bad name to all the other online companies. Please get my refund.

Hi all,

My name is Kiran, I have booked DISHTV dth along with sports shoe free offer and I have paid through online for the both on 28th October 2016, till now I did not received my shoe, and I have called to customer care several times, no body picking the call, it is a fraud company, no body responding properly, please do the needful.

Kiran
[protected]

Hi I am Kiran,

I have booked dish tv dth along with shoes offer on October 28th 2016, I have made online payment, and I have received the DISH TV setup box, and I did not got my shoes still pending, I have given several complaints through online but still I did not received any response from the company, please do the need full.

Name : Kiran Kumar Chinna
Mobile No : [protected]

I have still not received my refund, neither the dishtv box. Either process refund or let me know.
I want an immediate action to be taken on this.

Name: arvind kumar rana
Mobile: [protected].

Below are the payment details.

Payment amount : 1899.00 inr

Merchant website : comparedth.com
Date :[protected]:49:38

Merchant reference number : cdt10001
Ebs payment id : 26548021
Payment mode : hdfc bank account
Amount : 1899.00

Customer name : arvind kumar rana
Customer email : [protected]@gmail.com

Status : success

Thanks & regards,
Arvind kumar rana,
Phone: +91-[protected]

I purchased dish tv hd+ set up box from compare dth/vserve ecommerce sales & services on 11/17/2016 and they told i will get shoes along with Dish TV.
Still i didnt receive shoes

Please find below details.

VC No: [protected]
Registered mobile: [protected]
Email id: ramesh.[protected]@ gmail.com.

When i am trying to call them but not receiving the calls and i got calls from [protected], and not providing proper solution and when i tried to call them they are not picking calls.
please take necessary actions on compare dth at the earliest. they are spoiling so many people's money and time.

Regards,
Ramesh Rajput
[protected]

I Bharat Vir given a order for new Tatasky connection on 24 October and I online paid a amount of Rs 599 for that. But due to proper reply by customer support representative of Compare Dth I cancelled my order after 2 days and request for refund the amount. They told me that your amount will be refund with in 15 days but after passing this time they have not returned my refund. Then at last I registered an online complaint against Compare dth On 04 November. After few days Mr.Rohan Aggarwal call to me and told that your amount will be refund with in 15 days I wait for that but they had not refund the amount. Then I again logged a complaint then next day Mr Santosh call to me and told me that your amount will be refund with in 7 days but till now neither they refund the amount nor called to me. So I request to you to take a strong action against Compare dth. I am attaching my order details.
Regards
Bharat Vir

I have ordered and paid for tata sky hd dth connection on 13th december. It's still not installed and if i try to get call it say leave your message after beep. Before purchasing sales called again. Received msg it's installed but no one showed up and it's not installed. Once received money they don't respond and no services. Cheating people. It's not yet installed but i get msg it's installed and rate service msg. My ordered i'd cdt[protected].

Dear Team,

I have booked dish TV connection on 8th Oct. But due to local cable operator issue Dish TV refuse to install in my location.

I asked for the refund on 9th Oct only. Your customer executive told me that I will take 15-20 days to get the refund. Still I have not got my refund.
When I call them they cut my phone. They are also not replying my mails.

Order Details:
Order ID: CDT[protected]
Order Date/Time:[protected]:13:14
Payment Status: Paid
Txn.ID:
[protected]
Payment ID:
61063788

Vendor Details:
Name: Vserve Ecommerce Sales and Services Pvt. Ltd
Email: [protected]@comparedth.com, [protected]@comparedth.com
Address: 485/11, Ahinsa Compound, Dilshad Garden, Delhi -110095.
For Complain: https://www.comparedth.com/complain

I ordered for 1 year Dish TV pack from https://www.comparedth.com as New consumer by paying 4690 but latter on Dish TV denied providing connection to me. Post this, their executive suggested me to go for Tata SKY. I opted for start up pack (not 1 year subscription) fro 1499. They assured me refund of rest of money immediately after connection but now its 4 days passed and no refund is initiated. I launched a complaint on their website but no further notification. On calling customer care, they are just disconnecting my call without providing resolution.
They even offered free shoe and gift voucher but its all fraud

Its a totally fraud website, don't get trapped.

I made a payment of Rs 1999/- with my credit card at EZECLICK-EBS-RETAIL SERVICES PG for installation of two tata sky multi tv connections at my home in Hyderabad. I also received SMS from Vserve on 28th November 2016 at 12.46PM that " Thank you for making Payment for DTH connection. Your DTH connection installation is under process and will be done by Today evening, If Already installed, Plz ignore". However, till date multi tv connections are not installed.
When i contacted the tata sky help line today i.e. 2nd Dec'16, they told me that only Rs 800/- in two transactions (Rs 400/- at a time) were transferred to my account on 26th Nov'16 and hence it is not enough to install the two connections.
Comparedth helpline is not responding in their complaints helpline whereas if i call their sales helpline they are just hanging up saying they will convey the matter without even taking the requisite details.
Please confirm about the status of the multi tv tata sky connection or else i have to approach credit card helpline to lodge a dispute about this transaction.