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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Updated: May 5, 2023
Complaints 676
Resolved
139
Unresolved
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Compare DTH / Vserve Ecommerce Sales & Service reviews & complaints page 25

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F
FloVegas
from Mumbai, Maharashtra
Jul 20, 2016
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Address: Thane, Maharashtra, 401107
Website: www.comparedth.com

I had ordered tata sky from comparedth, they promised me same day installation on date of order as i was in hurry but that did not happen and i had to take leave next day to wait for installation also i was informed specifically that i will be getting 1st month free and as i was getting 400 rs package i was informed it will be 400 rs pack free for 1st month. When after installation i couldn't see all channels i have been informed it's only 270 rs pack free. When i'm trying to contact no one ready to help n disconnect my call. Don't know how they can cheat consumers like this.
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    Y
    Yanamandra VS MURTHY
    from Noida, Uttar Pradesh
    Jul 20, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110095
    Website: www,comparedth.com

    An amount of rs. 599/- has collected by compare dth vide paymet id no. 55594355 and txn id no.[protected] on 18.06.2016 towards advance payment for dish tv connection. As per mr. Sameer of compare dth, the balance amount of rs. 1000/- is supposed to be paid after installation of the dish dtv with one month free offer. Since then, no one from dish tv has approached me or visited by house for the said connection. It is almost more than a month since i requested for refund of the my advance amount. But, there is no response from from compare dth. Request intervene in the matter and arrange for the refund of the advance payment of rs. 599/- paid vide aforesaid expedite the same as it is almost more than a month since the amount has been collected and it is not at all justified to keep the amount with you.
    Mar 25, 2017
    Complaint marked as Resolved 
    Received my amount back after persistent follow ups
    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
    Dear Yanamandra VS MURTHY,

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV
    Dear Yanamandra VS MURTHY,


    Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV
    I received my amount back. Thanx a lot
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      D
      deva gawade
      from Mumbai, Maharashtra
      Jul 20, 2016
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      Address: Thane, Maharashtra, 400612
      Website: www.comparedth.com

      I have applied for the request/quotation for purchase of dth on comparedth.com, i have received the quotation from the them and confirmed to buy dishtv and amount was paid by rtgs and a call received from the regional location for the installation but asking for the 500 inr as insatllation/service due to service of cable network at our location, i told it was not informed to me by the comparedth organisation, i have cancelled the installation, after that they have given me the option for airtel, i told ok give the quotation and provided the same, airtel also told they are not installed dth due to service of cable network at (diva) our location, so i have cancelled the installation.
      But till the date not received refund
      Order details:
      Order id: cdt[protected]
      Order date/time:[protected]:52:16
      Order status: pending
      Payment status: paid
      Txn. id:
      [protected]
      Payment id:
      52390793
      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
      Dear deva gawade,

      Hope you are doing good.

      We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

      Regards,
      Online Team
      DishTV
      Dear deva gawade,

      Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

      Regards,
      Online Team
      DishTV
      Dear Sir,
      thanks for guidance, i write a email to given email id
      my email id is : [protected]@gmail.com
      mobile no. : [protected]

      also attached order copy

      Refund not received - Comment #2516074 - Image #0
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        D
        dkumar.rajasthan
        from Kota, Rajasthan
        Jul 20, 2016
        Resolved
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        Resolved

        Address: Ghaziabad, Uttar Pradesh, 201001
        Website: comparedth.com

        Sir,
        I had taken dishtv connection, i was sent coupon for shoes and asked to pay rs199/-, it was a free offer from company comparedth.com, they had sent the shoes by courier with wrong address, the shoes has been returned to company as informed by ondot courier company, the docket number is[protected] on dot courier company, i have called everyone from jaipur office to the kirtinagar (Mobile no. [protected] & [protected]) hub and the pick up hub (Mobile no. [protected]) also
        According to the comparedth they have not received back the courier and according to the ondot courier company the shoes has been returned to place of booking
        I have made more than 150 complaint online on comparedth.com but till yet i have not received even a single call
        Recently i came accross a comment and in that it was mentioned there are many cases like me who have not received the shoes but they have not taken effort to make a complaint
        Please into the matter
        Feb 15, 2017
        Complaint marked as Resolved 
        sir, today i had received the followup call from the call, my issue was resolved and i have received my pair of shoes, thanks to consumer complaint for raising the issue and bringing a step closer to company. my issue has been resolved i have received shoes but dont know the exact date so would like to close this issue and mark it as resolved thanks regards devendra
        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
        Dear dkumar.rajasthan,

        Hope you are doing good.

        We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

        Regards,
        Online Team
        DishTV
        sir
        with due respect
        the details are as follows
        Order Details:
        Order ID: CDT-SHOE-[protected]
        Order Date/Time:[protected]:25:32
        Order Status: Pending
        Payment Status: Paid
        Txn.ID:
        [protected]
        Payment ID:
        54437497
        other details has been emailed by forwarding all the previous communication associated
        thanks
        regards
        dk
        Dear dkumar.rajasthan,

        Kindly provide your VC number and registered mobile number at [protected]@dishtv.in as we won't be able to help you without these details.

        Regards,
        Online Team
        DishTV
        Dear dkumar.rajasthan,

        Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

        Regards,
        Online Team
        DishTV
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          A
          Alex Precilla Fernandes
          from Mumbai, Maharashtra
          Jul 19, 2016
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          Address: Mumbai City, Maharashtra, 400103
          Website: compare.dth

          I am a resident of mumbai and had placed order and made payment by credit card for rs 1599 towards dish hd set top box... On 6.7.16... However cancelled same on 6.7.16 as our building was to go for redevelopment and had no need for same... After various complaints.. Till today i have not rec'd the refund although every time they are promising same...
          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
          Dear Alex Precilla Fernandes,

          Hope you are doing good.

          We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

          Regards,
          Online Team
          DishTV
          Dear Alex Precilla Fernandes,


          Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

          Regards,
          Online Team
          DishTV
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            P
            poonam bohra
            from Mumbai, Maharashtra
            Jul 19, 2016
            Resolved
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            Resolved

            Address: Raigad, Maharashtra, 400702

            I have taken dish tv connection in may, i also paid 199 rs for delievery but still i did not received shoes ...


            rajesh jain
            [protected]
            Aug 7, 2021
            Complaint marked as Resolved 
            Dear rajesh jain,

            Hope you are doing good.

            Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

            Regards,
            Online Team
            DishTV
            Dear rajesh jain,

            As per our conversation on [protected], it has been informed to you that you have to share all the details at our customer care so that the needful can be done. For any further clarifications, please drop us an email on [protected]@dishtv.in.

            Regards,
            Online Team
            DishTV
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              R
              Rajendra Banjare
              from Raipur, Chhattisgarh
              Jul 18, 2016
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              Address: 492001

              Hi,

              I am purched one dish tv last 2 month back & one shoes offer, below datails. plz check & provide actuqal feedback asas.


              Merchant reference number : cdt-shoe-[protected]
              Ebs payment id : 54565019
              Payment amount : 199.00

              Br//
              Rajendra banjare
              [protected]
              Dear Rajendra Banjare,

              Hope you are doing good.

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
              Dear Rajendra Banjare,

              As per our conversation on [protected], it has been confirmed by you that you have no issues related to your DishTV connection. For any further clarifications, please drop us an email on [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
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                C
                chlok
                from Delhi, Delhi
                Jul 18, 2016
                Resolved
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                Resolved

                Address: Gautam Buddh Nagar, Uttar Pradesh, 110095
                Website: www.comparedth.com

                Dear sir,
                I have ordered shoes long back and received a message from comparedth.com on may 26 2016 saying that the product will be delivered in 20-25 days. And after that i have received a msg june 15 2016 saying that shoes has been dispatched. So far, i have not received them. I ask your team to take necessary action and deliver the shoes on time. I have already paid the amount. I request you solve my problem. Otherwise please return my money. Order details are given below:-


                Order details:
                Order id: cdt-shoe-[protected]
                Order date/time:[protected]:24:16
                Order status: pending
                Payment status: paid
                Txn. Id:
                [protected]
                Payment id:
                54511851


                Regards,
                Lokesh chaudhary
                Mob:[protected]
                Mar 8, 2017
                Complaint marked as Resolved 
                I have received my shoes. Thank you very much.
                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                  S
                  Sunilkumar3178
                  from Pune, Maharashtra
                  Jul 17, 2016
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi
                  Website: Comparedth.com

                  I have ordered dish tv on 6 th jul nd cancelled the order on 9 th jul. As the dish was not installed on the promised time nd neither there was proper response from the service provider. After cancelling the order still i have not got the refund of the amount which i paid. Neither their number is reachable nor they are trying to contact me regarding the issue.
                  Jul 25, 2016
                  Complaint marked as Resolved 
                  Actually I got a call from dish TV. They confirmed that they are having talk with comparedth.com. Com and finally I got a call from them and they confirmed about refund
                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                  Dear Sunilkumar3178,

                  Hope you are doing good.

                  We are sorry for the experience you had. Please write to us about your problem with registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                  Regards,
                  Online Team
                  DishTV
                  Dear Sunilkumar3178,

                  Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                  Regards,
                  Online Team
                  DishTV
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                    T
                    Tinku puniyani
                    Jul 15, 2016
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                    Address: 110095

                    Sir,

                    I have purchased one product on 21.05.16 order id :[protected] payment id : [protected]y7984 (dish tv hd) where there was a free offer (pair of shoe), paying rs. 199/- as a shipping charges against above on merchant website : comparedth.com the payment has been made successfully from my side.

                    Now sir, i have inquired regarding the same to compare dth customer care over phone but no one can give me information about the status of the product.

                    I expect you would be kind enough to take a necessary step regarding the same.

                    Expecting your kind cooperation.

                    Thanking you,

                    Regards,
                    Tinku puniyani
                    +91 [protected]
                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                    Dear Tinku puniyani,

                    Hope you are doing good.

                    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                    Regards,
                    Online Team
                    DishTV
                    Dear Tinku puniyani,

                    As per our conversation on [protected], informed you that your shoes have been dispatched via Trackon courier and POD number for the same is [protected].

                    For any further clarifications, please drop us an email on [protected]@dishtv.in.

                    Regards,
                    Online Team
                    DishTV
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                      A
                      Abhishek Masavkar
                      from Chennai, Tamil Nadu
                      Jul 15, 2016
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                      Address: Thane, Maharashtra, 400605
                      Website: Comparedth.com

                      I have purchased one tata sky on 14-june-2016. The offer of sports shoes was offered with the purchase of the tata sky, have made several calls and have dropped numerous mails but there has been no response from your end till date regarding sports shoes, could i expect a reply now or think about what you advertise through online is a "fraud"? This is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.
                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                        C
                        cchaudhari
                        from Delhi, Delhi
                        Jul 12, 2016
                        Resolved
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                        Resolved

                        Address: Bharuch, Gujarat, 393001

                        Hi i am chandrakant chaudhari from gujrat, i purchase dishtv in comparedth.com online web site in offer of day, but offer product are not delivered by comparedth after order placed 60 days done

                        Maine things that, the customer suport officer of comparedth is very badly talk to customer & not satisfied suggestion

                        He talk to openly, comparedth site are fake, not provide the offer product, u done what u do..

                        Pls... Chek the web site & dont purchase the product on this web site.

                        Comparedth cheted the customer...
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                        Dear cchaudhari,

                        Hope you are doing good.

                        We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                        Regards,
                        Online Team
                        DishTV
                        Dear cchaudhari,

                        Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                        Regards,
                        Online Team
                        DishTV
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                          M
                          Molu P
                          from Ernakulam, Kerala
                          Jul 12, 2016
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                          Address: Ernakulam, Kerala

                          I bought tata sky dth for rs1699 and they offered gift items... till now i dint recieve any thing... and no responce in phone also... verrrry poooorservice ... digicomp no.[protected]
                          Nds no. [protected]
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                            J
                            jayant9512
                            from Mumbai, Maharashtra
                            Jul 10, 2016
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                            Address: Ghaziabad, Uttar Pradesh, 410206
                            Website: www.comparedth.com

                            I have purchased/paid for airtel dth connection @1499 and was promised by yogesh recd call from[protected] that it will be deliver3d in 24hrs it date not recd any delivery my merchant id is cdt[protected] we tried by putting complaint but recd message itbe answered in 24hrs nothing has happen even vserve [protected] is fake and [protected] is too fake please which cybercell of police will resolve this issue name jayant gujar [protected]
                            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                              1
                              12Suraj27
                              from Mumbai, Maharashtra
                              Jul 9, 2016
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                              Address: Pune, Maharashtra, 411014
                              Website: Comparedth.com

                              I had ordered airtel dth (3 connections) on 06/07/2016 and yet haven't received my order. i tried calling their customer support no. but didn't got any response from there. so i registered complaint on their site twice but still no response. while placing order they call you frequently but once you have done your payment they forget about everything. they don't even bother to give response. i had requested for refund but have not got any response, so writing this comment. (payment made of rs. 7000)
                              M - [protected].

                              Order details:
                              Order id: cdt[protected]
                              Order date/time:[protected]:57:57
                              Order status: pending
                              Payment status: paid
                              Txn. id:
                              [protected]
                              Payment id:
                              56418097
                              Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                                S
                                sethil kumer
                                from Chennai, Tamil Nadu
                                Jul 9, 2016
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600044

                                Dear sir/mam,

                                I am order one pair shoes on 09th june 2016.

                                Order id: cdt-shoe-[protected]
                                Order date/time:[protected]:35:15
                                Pls tell me when will i get the shoes
                                Sudhakar
                                [protected]
                                Have purchased one dish tv on 12 may 2016. the offer of sports shoes was offered with the purchase of the dish, i availed it and paid the shipment cost (rs. 199/-) through my cc on 09.06.2016. have made several calls and have dropped numerous mails but there has been no response from your end till date regarding time of delivery, could i expect a reply now or think about what you advertise through online is a "fraud"? this is my last attempt to get this issue resolved post which i will have no other option but to file an official complaint with consumer court.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                Dear sethil kumer

                                Hope you are doing good.

                                Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                Regards,
                                Online Team
                                DishTV
                                Dear sethil kumer

                                As per our conversation on [protected], you confirmed that your connection is working fine. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                Regards,
                                Online Team
                                DishTV
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                                  S
                                  Sushil Kumar Achint
                                  from Bengaluru, Karnataka
                                  Jul 8, 2016
                                  Resolved
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                                  Resolved

                                  Address: 560062
                                  Website: 27/2 LOL Colony Wali road Jaimie industrial area Dilshad Garden Delhi 110095 comparedth.com. Com

                                  I have booked dish tv dth hd+recorder+7month subscription on 05.07.16 by paying rs 3899on line. company said to provide connection in 4to 24hours but surprisingly till 08.07.16 no connection given. all their no are not at all picked up no [protected] the [protected] the [protected]. pl help me to get my refund. i am sushil kumar achint a 307 gopalan jewels apartment konankunte konankunte cross junction kankpura road bangalore 62 the mobile [protected]
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                  Dear Sushil Kumar Achint,

                                  Hope you are doing good.

                                  Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                  Regards,
                                  Online Team
                                  DishTV
                                  Dear Sushil Kumar Achint,

                                  As per our conversation on [protected], it has been informed you that refund has been processed from compare DTH end and the same will be credited within 5 to 7 bank working days in a respective bank account. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                  Regards,
                                  Online Team
                                  DishTV
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                                    C
                                    chlok
                                    from Delhi, Delhi
                                    Jul 6, 2016
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201309
                                    Website: comparedth.com

                                    Dear sir,

                                    I ordered one pair shoe on this website. Please help us, no one pickup the phone and not reply the email. I am following daily from past 1 month. My order. Order details are given below:-


                                    S. No product (Shoe) price qty. Subtotal
                                    1 7 199.00 1 199.00

                                    Vendor details:
                                    Name: vserve
                                    Email: [protected]@comparedth.com, [protected]@comparedth.com
                                    Phone:[protected] am to 6 pm monday to saturday)
                                    Address: 27/2, lic colony wali road, jhimil industrial area, dilshad garden, delhi -110095.

                                    Order details:
                                    Order id: cdt-shoe-[protected]
                                    Order date/time:[protected]:24:16
                                    Order status: pending
                                    Payment status: paid
                                    Txn. Id:
                                    [protected]
                                    Payment id:
                                    54511851

                                    Regards,
                                    Lokesh
                                    Mob:[protected]
                                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                                      K
                                      Karir
                                      from Noida, Uttar Pradesh
                                      Jul 5, 2016
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: comparedth.com

                                      Had booked online dish tv connection and paid Rs. 1599 on 4th July. I got sms that dish tv technician from Dish care centre city Tech Services will visit between 8-9 pm on 04/07/2016. Nobody picks up phone at [protected] or[protected]. Online complaints on their website and email have been unanswered. Only once they picked up phone by mistake and said would call back in 5 minutes but no response as yet. Details of order are given below. Kindly help


                                      Name: Narinder K Karir
                                      Phone: [protected]
                                      Email: narinder.[protected]@gmail.com
                                      Address: A-173, Sector 31, Noida, Noida, UP, 201301


                                      S.No Product Price Qty. Subtotal
                                      1 dishtv hd recorder box 1599.00 1 1599.00


                                      Vendor Details:
                                      Name: Vserve Ecommerce Sales and Services Pvt. Ltd
                                      Email: [protected]@comparedth.com, [protected]@comparedth.com
                                      Address: 485/11, Ahinsa Compound, Dilshad Garden, Delhi -110095.
                                      For Complain: https://www.comparedth.com/complain Order Details:
                                      Order ID: CDT[protected]
                                      Order Date/Time:[protected]:36:28
                                      Order Status: Pending
                                      Payment Status: Paid
                                      Txn.ID:
                                      [protected]
                                      Payment ID:
                                      56309929

                                      Grand Total: Rs.1599.00
                                      Thank You for using CompareDTH
                                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                      Dear Karir,

                                      Hope you are doing good.

                                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                                      Regards,
                                      Online Team
                                      DishTV
                                      Dear Karir,

                                      As per our conversation on [protected], you confirmed that your connection has been installed and the issue is resolved.

                                      For any further clarifications, please drop us an email on [protected]@dishtv.in.


                                      Regards,

                                      Online Team

                                      DishTV
                                      Compare Dth / Vserve Ecommerce Sales & Service — Non-installation of videocon tv connection

                                      Had booked online Videocon DTH connection and paid Rs. 1500 on 2 th Aug. I got sms that Installation will take 4 to 24 Hours still Nobody visit for instalation . Online complaints on their website and email have been unanswered. Call to customer care they are not giving proper answer also Disconnection call lot of time Kindly help & confirm when conection will done ...

                                      Location - thane -Bhiwandi -kalher

                                      Kindly call Me

                                      Kedar Shouche
                                      [protected]
                                      After a lot of effort the DishTv was finally installed and have no complaint now.

                                      Narinder Karir
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                                        Lokeshchoubisa
                                        from Kota, Rajasthan
                                        Jul 5, 2016
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                                        Address: Dungarpur, Rajasthan, 314001
                                        Website: comparedth

                                        I have not received parcel .my parcel .But your team given me information me via phone that the shoes parcel is booked and send ondot
                                        courier with pod no.[protected].
                                        but when I track the parcel from ondot courier site then I surprise that my parcel
                                        is delivered on wrong address .
                                        every time comparedth team given wrong information to me .
                                        plz send on my below address.YOu can do action against on dot courrior service .

                                        regards
                                        name-lokesh choubisa
                                        address-jay hind nagar, gali no.4
                                        new colony,
                                        dist-dungarpur-(raj.)
                                        mb.[protected]
                                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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