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Compare DTH / Vserve Ecommerce Sales & Service Complaints & Reviews

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Updated: May 5, 2023
Complaints 676
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Compare DTH / Vserve Ecommerce Sales & Service reviews & complaints page 29

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K
k.chandrashekaran Kandasamy
from Delhi, Delhi
Mar 30, 2016
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Address: 110022
Website: comparedth.com

Sports shoe CDT- Shoe ID [protected] booked vide Invoice No.[protected] dated 22.2.16 paid online. Consignment not yet delivered. Send it immediately failing which, legal action will be initiated.
Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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    Nilamadhaba Sahoo
    from Kolkata, West Bengal
    Mar 29, 2016
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 768002
    Website: www.comparedth.com/contact.html

    Dear sir
    i am nilamadhaba sahoo wasbooked dish tv from compare dth . After getting connection of dist tv on dated11/3/2016 i have booked bindas shoes size no 10 by hdfc net banking bearing payment id no 50839333 . So i am not getting any mail for conformation of my booking or not getting any shipping detail .When i am contacting to customercare no [protected], no one is responding phone, either phone is busy or no one is receiving my phone. The company adress is 27/2, lic colony wali road, jhimil industrial area, dilshad garden, delhi -110095
    so iam requesting you kindly give necessary step of my complaint.
    Aug 6, 2021
    Complaint marked as Resolved 
    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
    Dear Nilamadhaba Sahoo,

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV
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      Nilamadhaba Sahoo
      from Kolkata, West Bengal
      Mar 29, 2016
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      Address: Sambalpur, Odisha, 768002
      Website: www . comparedth.co.in

      Dear sir on 11 march paid 199 shiping free for delivery of bindas shoes bearing payment id no 50839333 through hdfc netbank previous I purchase dish tv & got free coupon of bindas shoes . There fore I on 11th march I paid RS 199 TO comparedth . After 10 days when I call to customers care no [protected] . No one reponding my phone . When I log on they call me about new dth connection but when I am asking for my shoes they cut their phone . I think they are chiting with me . Kindly help me
      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
      Dear Nilamadhaba Sahoo,

      Hope you are doing good.

      We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

      Regards,
      Online Team
      DishTV

      Compare DTH — Shoes not availed

      Mane dish connection liya tha jiske sath shoes free tha jiska 199 prices tha jo mane bhej diya tha vo shoe mujhe aj tak nahi mila h 3 months ho gaye h
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        A
        aprasath85
        from Mumbai, Maharashtra
        Mar 28, 2016
        Resolved
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        Resolved

        Address: 560016
        Website: www.comparedth.com

        Stay away from Compare DTH. I ordered Dish TV from compare DTH, After Payment, they are attending and disconnecting the call and also not replying for mails. Only for new connection they are ready to speak, They will disconnect if we say already paid but not received DTH. worst online experience with Compare DTH. Still if they wont response i will post it in Twitter.

        Name: Jairam Reddy
        Mobile No: [protected]
        Merchant Reference Number : CDT[protected]
        EBS Payment ID : 51409337
        Payment Mode : VISA
        Amount : 1599.00
        Mar 31, 2016
        Complaint marked as Resolved 
        Installed DTH and Got connection, but shoes not delivered as promised.
        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
        Mar 29, 2016
        Updated by aprasath85
        No Still issue is not resolved. Still we did not get DTH connection.
        Dear Customer(aprasath85),

        Hope you are doing good.

        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

        Regards,
        Online Team
        DishTV
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          S
          singl9416075700
          from Thanesar, Haryana
          Mar 27, 2016
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          Address: Kaithal, Haryana
          Website: www.comparedth,com

          I bought DishTV connection just a month ago and there was a offer with the connection that I'll get a pair of shoes and a gift voucher worth Rs. 1000 with the connection. But I didn't get the pair of shoes yet. So, kindly see to this complaint and take action in the favour of these vouchers. Make it sure that it will be done as soon as possible in the favour o[censored]s.
          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
          Dear Customer (singl[protected] )

          Hope you are doing good.

          We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

          Regards,
          Online Team
          DishTV
          I bought TATASKY connection just a month ago and there was a offer with the connection that I'll get a pair of shoes and pay RS 199. But I didn't get the pair of shoes yet. So, kindly see to this complaint and take action in the favour of these vouchers. Make it sure that it will be done as soon as possible in the favour o[censored]s.
          no is [protected].
          I am Dr Ajit Avinash Bhurke,
          Existing dish TV customer with id VC no [protected].
          I have not recharged my account till many months now.

          I had booked dishtv connection from COMPAREDTH.COM.
          They promised to give a pair of shoes and free vouchers if we took dish TV connection.

          I waited for more than a year and a half now.
          Please look into the matter.
          Being a doctor big company like dish TV should not do this to customers.
          It creates a bad impression on people's mind.

          My email accounts are:
          [protected]@gmail.com
          [protected]@yahoo.com

          My registered mobile number : [protected]

          When should I expect reply from you as a dishtv team.?

          Kindly look into this matter urgently.

          Thanking you,
          Dr Ajit Avinash Bhurke
          Doctor
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            R
            RAJENDRA CHHASATIYA
            Mar 27, 2016
            Resolved
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            Resolved

            Address: Valsad, Gujarat, 396020
            Website: www.comparedht.com

            On 7 march 2016 i have purchased DTH of Dish TV HD from compare DTH which included offer of shoes on this pack for which advance payment to be given i have made the payment and it was acknowledged by the seller delivery of the shoes and also no one contacting on the given no. of the company...my order no CDT[protected]...but after 20 days I have not received shoes. You have to resolve it shortly otherwise I am going to grahak seva Kendra
            Name: rajendra chhasatiya
            Mob.no [protected]
            my order no CDT[protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
            Dear Rajendra Chhasatiya,

            Hope you are doing good.

            We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

            Regards,
            Online Team
            DishTV
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              S
              Surendra Prajapati
              from Tosham, Haryana
              Mar 23, 2016
              Resolved
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              Resolved

              Address: Gwalior, Madhya Pradesh, 474009

              Hi, surendra prajapati,

              Thanks For Placing your Order On Comparedth.com Your Product will be dispatched in 4 to 24 Hrs. In case of Any Complain Please Feel Free to call Us @[protected]

              Customer Details
              Name: surendra prajapati
              Phone: [protected]
              Email: [protected]@gmail.com
              Address: gadda mohalla naka chandra wadni lashkar gwalior, gwalior, paid, 474009

              S.No Product Price Qty. Subtotal
              1 dishtvsdrecorder2boxes 100 customer 2500.00 1 2500.00
              Vendor Details:
              Name: Vserve
              Email: [protected]@comparedth.com, [protected]@comparedth.com
              Phone:[protected] AM to 6 PM Monday to Saturday )
              Address: 27/2, LIC Colony wali road, Jhimil Industrial Area, Dilshad Garden, Delhi -110095.
              Order Details:
              Order ID:[protected]
              Order Date/Time:[protected] / 12:25:54
              Order Status: Pending
              Payment Status: APPROVED
              Txn.ID:
              [protected]Z2467
              Payment Mode:
              Debit Card
              Grand Total: 2500.00
              Thank You for using CompareDTH
              Print
              Aug 6, 2021
              Complaint marked as Resolved 
              Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
              Dear Surendra Prajapati,

              Hope you are doing good.

              Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

              Regards,
              Online Team
              DishTV
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                B
                banwari125
                from Kolkata, West Bengal
                Mar 22, 2016
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                Address: New Delhi, Delhi, 713301
                Website: DTH Delivery Company

                Sir,

                I have purchased one product on 26/01/2016 (Dish Tv HD) where there was a free offer (Pair of Shoe), paying Rs. 199/- as a shipping charges against above on Merchant Website : comparedth.com vide EBS Payment ID : 49791953
                the payment has been made successfully from my side. For your ready reference I'm enclosing please find here with the acknowledgement from comparedth.com of the same.

                Now Sir, I have enquired regarding the same to Compare DTH customer care over phone but no one can give me information about the status of the product.

                I expect you would be kind enough to take a necessary step regarding the same.

                Expecting your kind cooperation.
                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                Dear Customer (banwari125)

                Hope you are doing good.

                We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                Regards,
                Online Team
                DishTV
                Plz give your details and full incident happened with you. I have to send to my known Media house as they need around 10-12..such complaints ..so that a course of action should be initiated.
                Email id : [protected]@gmail.com

                Didn't get response to my new dth connection

                Sir I booked my DTH connection yesterday .the company said that connection will be fixed within 24 hours but not getting any response to compare DTH side.I remind again and again but thay didn't pick my pH.and spoke in a very rough language.
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                  R
                  RushikeshJalnekar
                  from Mumbai, Maharashtra
                  Mar 22, 2016
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                  Address: Mumbai City, Maharashtra, 400079
                  Website: www.comparedth.com

                  I purchased new Tata Sky connection from this website, But due to the reason that Its not allowed in our society to install any DTH service, so we needed to cancel this tata Sky connection. I called Compare DTH helpline number, they logged my complain about cancellation of this purchase and said that I will get my money back in 2 weeks, Its more than 3 weeks now but still I have not received my money.
                  When I called them back about this, no one is entertaining me, and when I said I will go to consumer court then they were laughing.
                  I spoke with Dharmendra Dubey for this complain.
                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                    S
                    Siemens6a
                    from Gurgaon, Haryana
                    Mar 21, 2016
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                    Address: New Delhi, Delhi, 110043
                    Website: www.Comparedth.com

                    We have recevied the DishTV .I have heared that there is a offer For free sports shoes. shoes are not Given to me. Kindly please Give me the shoes. You have to resolve it shortly. If it resolved then text me or Call me.

                    Your Tempered Customer
                    Satish Yadav
                    M.No. [protected]
                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                    Dear Siemen(Siemens6a),

                    Hope you are doing good.

                    We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                    Regards,
                    Online Team
                    DishTV
                    Why Shoes are not Delivered to me Give me the reason ?

                    You can call Me on My mobile No.
                    my number is [protected]

                    These are the Details :-

                    About shoes - Comment #2349556 - Image #0
                    About shoes - Comment #2349556 - Image #1
                    About shoes - Comment #2349556 - Image #2
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                      A
                      apmech1991
                      from Delhi, Delhi
                      Mar 20, 2016
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                      Address: 202001
                      Website: www.comparedth.com/contact.html

                      Hi, ,

                      I am Ankush Pathak, i bought an dish TV online & got an offer a pair of shoe with it & also did the transaction for delivery charge Rs.200. but still i have not received. Its around 1 & half month waiting for my offer shoes.


                      Customer Details

                      Name: ANKUSH PATHAK

                      Phone: [protected]

                      Email: [protected]@GMAIL.COM

                      Address: H.No. 1/1044a, KUNDAN NAGAR, NAURANGABAD, G.T. ROAD, ALIGARH, paid, 202001

                      Order ID: IG0BMPYSJ2

                      Order Date/Time:[protected] / 12:02:46

                      shipping charge details:

                      Dear ANKUSH PATHAK,

                      Your payment for the Order with Reference number CDT-SHOE-[protected] on the Merchant Website : comparedth.com has been successfully processed.

                      For your convenience, we have provided the Order Information below.
                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                      Now company representative called after seeing my complaints registered here saying we don't have shoes.do whatever you wanted to do & finally disconnect the call .
                      Dear Ankush (apmech1991)

                      Hope you are doing good.

                      Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                      Regards,
                      Online Team
                      DishTV
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                        D
                        dhawa055
                        from Anand, Gujarat
                        Mar 19, 2016
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                        Address: 110095
                        Website: www.comparedth.com

                        Order id:[protected]
                        Registered mobile number for placing order is [protected]
                        Payment made by me is rs.1550/- by sbionline.
                        Order was placed by me on date 20 january 2016 for installation of dishtv on 01feb2016
                        Order was cancelled on 22jan2016. Sent mails and confirmed on tel-[protected].
                        Company assured to refund the amount within a week after deducting bank transaction charges.
                        Company has been contacted several times but of no use.

                        Awadhesh kumar
                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                        Dear Customer(dhawa055)

                        Hope you are doing good.

                        Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

                        Regards,
                        Online Team
                        DishTV
                        Plz give your details and full incident happened with you. I have to send to my known Media house as they need around 10-12..such complaints ..so that a course of action should be initiated.

                        Email id : [protected]@gmail.com
                        Thanks a lot to consumer complaints forum. I got the refund in full.
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                          N
                          Nagendra R Tiwari
                          from Himatnagar, Gujarat
                          Mar 16, 2016
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                          Address: 383001
                          Website: www.comparedth.com

                          I bought DTH connection of "Dish TV' from www. coparedth.com website.
                          At the time of buying company's sales executive agreed to provide following offers with DTH connection.

                          (1) Free Shoes Voucher
                          (2) goibibo.com voucher Rs. 3000 free.
                          (3) Cherry Holiday voucher free Rs.1000, T & C Apply.
                          (4) letscompare.in 700 rupee vouchers.

                          I paid the money (Rs.1250/-) online on Date : 29/02/2016 & Paid 200/- for CDT-SHOE-[protected] on the Merchant Website : comparedth.com. But till today I have not received any single above said voucher.

                          I tried to call for complain in company, but nobody is receiving the call for complain.
                          Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                          Dear Nagendra R Tiwari,

                          Hope you are doing good.

                          We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                          Regards,
                          Online Team
                          DishTV
                          Plz give your details and full incident happened with you. I have to send to my known Media house as they need around 10-12..such complaints ..so that a course of action should be initiated.

                          Email id : [protected]@gmail.com
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                            C
                            coolash19m
                            from Pune, Maharashtra
                            Mar 15, 2016
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                            Address: Pune, Maharashtra, 411007
                            Website: www.comparedth.com

                            Hi team,

                            Totally frustrating, called you guys more then 500 times on below posted numbers:

                            [protected], [protected], [protected], [protected]

                            Mail was sent to everybody

                            Below are the ordered details

                            Order details:
                            Order id: cdt[protected]
                            Order date/time:[protected]:45:38
                            Order status: pending
                            Payment status: paid

                            Team contact me asap.
                            Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                            Team,

                            The way you have the guts to sale the product is superb, When it comes service after sale. The worst service on any online servcies i have ever done the shopping with and this is my 2nd time when i have bought the connection. At first i waited for 2-3 days. was not in a hurry .

                            This time Your support team is non sense.

                            Below is the follow up Email.

                            And this is just a starting i want my money back asap.

                            Cancel my order now...

                            Below are the proofs submitted for follow ups.

                            Risha Mathew
                            2:25 PM (1 hour ago)

                            to support, info
                            Hi Team,

                            I bought DTH Connection from you guys and i am very frustrated from your services. after buying it no body is responding to my calls and getting my things resolved.

                            No Call yet from DISH TV. What is going on here. Can anybody clear me over here ??

                            Regards,
                            Risha Mathew

                            Risha Mathew
                            3:06 PM (33 minutes ago)

                            to support, Compare
                            Hi Team,

                            I want to cancel my order. I called you guys more then 500 times from yesterday on[protected], [protected], [protected], [protected] noboy is responding on anything. Please cancel my order right now. As i am not at all interested in it.

                            Regards,
                            Risha Mathew.


                            Risha Mathew
                            3:17 PM (21 minutes ago)

                            to support, Compare
                            Hi Team,

                            Somebody, Please reply on this. Due to your sick process i am stucked here.

                            Regards,
                            Risha Mathew


                            Risha Mathew
                            3:21 PM (17 minutes ago)

                            to write2us, support, Compare
                            Team,

                            Looping you all, I am following up with you guys since morning 10 AM, Why you guys say as a instant installation, If you cannot handle the orders.

                            I want to cancel my order or want it get installed in another 2 hours.

                            Regards,
                            Risha
                            @ Dish TV Care team,

                            I called you guys as well and there is drama going on everywhere. They say they are not aware about it.

                            I dropped a email at [protected]@dishtv.in

                            for the same there is no reply,

                            Regards,
                            Harsh
                            Dear Customer(coolash19m),

                            Hope you are doing good.

                            We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                            Regards,
                            Online Team
                            DishTV
                            You cannot help me as this mess up was created by compare dth not dish tv.

                            Guys beaware from compare dth. Never buy any product. These loosers after saling product stop responding to customer.In starting they will give you all bull ideas. And after you made payment. They just disconnect your calls.
                            Dear Customer(coolash19m),

                            Hope you are doing good.

                            We are re-escalating your issue to the concerned team and will get back to you soon.


                            Regards,
                            Online Team
                            DishTV
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                              K
                              KaushalP
                              Mar 11, 2016
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                              Address: New Delhi, Delhi, 110095
                              Website: www.comparedth.com

                              I bought DTH connection of "Dish TV' from www. coparedth.com website.
                              At the time of buying company's sales executive agreed to provide following offers with DTH connection.

                              (1) Free Shoes Voucher
                              (2) goibibo.com voucher Rs. 3000 free.
                              (3) Cherry Holiday voucher free Rs.1000, T & C Apply.
                              (4) letscompare.in 700 rupee vouchers.

                              I paid the money (Rs.1250/-) online on Date : 05/03/2016. But till today I have not received any single above said voucher.

                              I tried to call for complain in company, but nobody is receiving the call for complain.

                              Please help.
                              Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                              No body is receiving call & when we are calling for complain only one recording start & never get a reply.
                              Dear Kaushal(KaushalP),

                              Hope you are doing good.

                              We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                              Regards,
                              Online Team
                              DishTV
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                                C
                                chhasatiya rajendra
                                Mar 9, 2016
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                                Address: Valsad, Gujarat, 396020

                                On 7 march 2016 i have purchased DTH of Dish TV HD from compare DTH which included offer of shoes on this pack for which advance payment to be given i have made the payment and it was acknowledged by the seller ot delivery of the shoes and also no one contacting on the given no.of the company...my order no CDT[protected]
                                Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                Dear Chhasatiya Rajendra

                                Hope you are doing good.

                                We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                Regards,
                                Online Team
                                DishTV
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                                  A
                                  Abhay Bhandiwad
                                  from Bengaluru, Karnataka
                                  Mar 9, 2016
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                                  Address: Bangalore, Karnataka, 560100
                                  Website: www.comparedth.com

                                  I ordered Tata sky on 22/12/2015 then the service people refuse to give service in Electronic city due to local cable objection. so they themselves cancel the order and they did not refunded the amount. I paid 1799 for the product, i got nothing for the paid(Paid through online payment to compare dth)
                                  Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
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                                    A
                                    anoopbshukla
                                    from Beawar, Rajasthan
                                    Mar 8, 2016
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                                    Address: 305901
                                    Website: compare.dth

                                    On 02 Feb 2016 i have purchased DTH of Dish TV from compare DTH which included offer of shoes on this pack for which advance payment to be given i have made the payment and it was acknowledged by the seller the delivery of the shoes has to be given after 25 days but the shoes are not provided and also no one contacting on the given no.of the company.
                                    Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                    Dear Anoopbshukla(anoopbshukla ),

                                    Hope you are doing good.

                                    We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                    Regards,
                                    Online Team
                                    DishTV
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                                      S
                                      satipati
                                      from Mumbai, Maharashtra
                                      Mar 7, 2016
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                                      Address: New Delhi, Delhi
                                      Website: I ordered Dish Tv on 29 feb 2016. Invoice Number :134563401 Order ID: CDT1456760847 Order Date/Time

                                      I ordered Dish Tv on 29 feb 2016. Invoice Number :[protected]

                                      Order ID: CDT[protected]
                                      Order Date/Time:[protected]:19:45
                                      Satish-[protected]

                                      On 2 nd March technician came with the Dish Tv for the installation, but unfortunately there were no proper place to install it at terrace or in balcony.
                                      Technician clearly mentioned that there wont be proper signal strength at all so advised to cancel order.
                                      From the same day i am trying to contact Compare DTH for cancellation and refund of my order but no success,
                                      There are no phone numbers where you can contact them directly and they are not replying to the emails.

                                      They called me and are asking for the debit card numbers and not ready to refund in the same bank account from which i made payments.
                                      Totally fraud company.


                                      Following are the numbers with whom i had a talk but no sucess:
                                      1.[protected] Rohit
                                      2.[protected]
                                      3.[protected]

                                      They are either disconnection phone calls or giving false reasons.
                                      Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                      Dear Satipati

                                      Hope you are doing good.

                                      We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                      Regards,
                                      Online Team
                                      DishTV
                                      i have already mentioned everything in the above post and have send mails to the [protected]@dishtv.in.
                                      Please read above.
                                      Dear Satipati,

                                      Hope you are doing good.

                                      We are re-escalating your issue to the concerned team and will get back to you soon.


                                      Regards,
                                      Online Team
                                      DishTV
                                      Plz give your details and full incident happened with you. I have to send to my known Media house as they need around 10-12..such complaints ..so that a course of action should be initiated.

                                      Email id : [protected]@gmail.com
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                                        T
                                        Tarun_123
                                        from Bengaluru, Karnataka
                                        Mar 7, 2016
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                                        Address: Ghaziabad, Uttar Pradesh, 201001
                                        Website: www.comparedth.com

                                        I ordered DTH (dishtv) connection and paid 1599/- online 16/02/2016. Yesterday (17/02/2016). But due to the lack of proper signal strength nad LOS area, installation process could not be done.
                                        I called at the comapre dth customer care and told them the same issue . Then, a request for the cancellation of the order has been raised on 18/02/16.
                                        I was told to check after 10 days with your bank or customer care regarding the refund. From 01/03/2016, I am continuing calling them, they pick up my call and when i start talking about the refund, they just cut the call. This whole process cause a mental agony to me. I am a responsible government official but this behaviour or irresponsibility harms me as well as my work profile
                                        Plz take the necessary steps to resolve this issue.

                                        Customer details :
                                        Online order no : CDT[protected]
                                        Name : Tarun Kumar Agarwal
                                        Mobile no: [protected]
                                        Compare DTH / Vserve Ecommerce Sales & Service customer support has been notified about the posted complaint.
                                        Dear Tarun_123

                                        Hope you are doing good.

                                        We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                        Regards,
                                        Online Team
                                        DishTV
                                        Dear DishTv team

                                        My mobile no is [protected]. Compare dth is blaming you now for the delay in refund as you are not returning the client money. I called you also at your customer care regarding the same issue. They told me that my number is not registered with you. So they can't help in this regard.
                                        What should I do?No body is taking responsibility for complain.
                                        What is happening, either they( comparedth) are picking money from public on your name or both of you (together)are dumping the people?
                                        In either case your image is breaking down in market, you should think about that.
                                        Kindly do something positive to resolve my issue. I am again saying I am a responsible govt official this whole process hampering my work also.
                                        If nothing happen from any side, I will go to media means ABP or Zee news against comparedth and you. I don't know how many people have been dumping by this way.
                                        same has happened to me as well ..Just the difference is that I had opted for Tata Sky. Please let me as well know in case if you get some feedback or some way of getting money back.
                                        My Mobile # is [protected] (Vivek Bajaj)
                                        Plz give your details and full incident happened with you. I have to send to my known Media house as they need around 10-12..such complaints ..so that a course of action should be initiated.
                                        My mobile number : [protected]
                                        email id : [protected]@gmail.com
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