[Resolved] 100Bestbuy.com — Non action on my Rs.798/- Credit Point | |||
Sir, I am a senior citize and to submit that during October 2012 I entered a contest on 100Bestbuy.com and in haste I paid an amount of Rs.798/- through online net banking of HDFC. Since then I am waiting for any fruitful result of contest. Since then number of times am calling their call centre and every time I call they assure me to credit my points in my account and somehow after great persuation I have able to get 798/- credit point in my account. During Last month when I try to purchase few things amounting to total of Rs.798/- they ask me to pay this amount again. I wrote few mails in this regard to honour my credit time at one go and finally I was assured that I will be able to get this response dated 8th June 2013 "This is in response to your mail, we have proceeded your request to the concern team, we kindly request you to proceed with your purchase after 48hours, so that you can utilize all your credit points for purchase." After more than 72 hours Yesterday I again logged into their site and tried for the purchase, I was not able to get full credit point. Again I wrote them yesterday and now I am in receipt of their mail today vide which they informed as below : "Dear Customer , This is in response to your mail that, As per our terms & conditions you cannot use full credit points at a time whatever we are offering from our side you are eligible to use that much amount of credit points only. If you have any queries about the product please contact our customer care representative at[protected] Regards Customer Care Executive www.100bestbuy.com I would like to know now what best course of action from my side to get my money back or to get purchase of full credit point at one go. Can someone help me and suggest best course of action in this regards please. Regards Ramesh Ramnani Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Dear Sir,
I really fail to understand the working of 100bestbuy. Detail of my account details are already there mentioned at :
http://www.100bestbuy.com/my-account.php
My email id is alrealdy with you on which you have already written me mails many a time i.e. [protected]@gmail.com
My contact Number is already menitioned and many a time I got call from your sales executive on my registered mobile number [protected].
What else detail you want from me.
By the way I may inform you that on 17.6.2013 at 08.29 PM I purchased one tee shirt and one shoe and paid additional amount of Rs.198/- and got a confirmation on my registered mobile that 'Congratulation we are sending you he prduct to the Address 8-D, Pocket J, 2nd Floor, New Delhi-110017.
Now I am waiting for my products to arrive.
Thanks,
Ramesh Ramnani
I really fail to understand the working of 100bestbuy. Detail of my account details are already there mentioned at :
http://www.100bestbuy.com/my-account.php
My email id is alrealdy with you on which you have already written me mails many a time i.e. [protected]@gmail.com
My contact Number is already menitioned and many a time I got call from your sales executive on my registered mobile number [protected].
What else detail you want from me.
By the way I may inform you that on 17.6.2013 at 08.29 PM I purchased one tee shirt and one shoe and paid additional amount of Rs.198/- and got a confirmation on my registered mobile that 'Congratulation we are sending you he prduct to the Address 8-D, Pocket J, 2nd Floor, New Delhi-110017.
Now I am waiting for my products to arrive.
Thanks,
Ramesh Ramnani
Dear Ramesh,
We like to confirm you that we have already refunded your money, please go through it.
Regards
100bestbuy
We like to confirm you that we have already refunded your money, please go through it.
Regards
100bestbuy
Dear Sir,
I have not received any money. Kindly send the transaction number and remittance reference and name of the bank where money is refundec.
Regards,
Ramesh Ramnani
I have not received any money. Kindly send the transaction number and remittance reference and name of the bank where money is refundec.
Regards,
Ramesh Ramnani
Dear Ramesh,
We like to inform you that your amount has been refunded in terms of credit points.You can use all those points at once.Please make use of those credit points.
If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:
Regards
100bestbuy
We like to inform you that your amount has been refunded in terms of credit points.You can use all those points at once.Please make use of those credit points.
If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:
Regards
100bestbuy
order not receive yet
Hi i am Deepak katke, i order combo of three branded assorted multicolor cainaz on 7 tth july 2014 yet i am not receiving Plz provide details on my mobile number [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Salarpuria Hallmark, 15/3@16, 4th Floor, Kadubeesanahalli, Outer Ring Road, Bangalore, Karnataka, India - 560087
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We have seen your complaint. We apologize for all the delay occurred in the past, but we?re surely around now.
We are now online to take all your feedback into consideration.
We are unable to track your complaint as certain data hasn?t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:
Kindly send across your Name, Email ID, Contact number, to the below given email address.
If any more queries kindly contact us at [protected]@100bestbuy, call us on[protected]:
Thank you
With Regards
100bestbuy