Comments
i hav purchased acer aspire 4736 but not able to use it s fingerprint censor as well as 2 of the 3 touchpad functions, tell me wat to do
Reply
I have problem in my adaptor and its not workin properly as well as it also affects the laptop which was ensured by the service center engineer . It was bought 31st jan 2009 and since it is in the warranty period
and therefore it should be replaced by a new one but I have been provided a used and a repaired adaptor in place of that and that also with 1.5amp as the adaptor I have is of 1.6 amp . On complaining neither they are taking any actions and also they behaved so disgust. I dont think that any one might be ready to buy if this behaviour remains with the customer and I would strictly complain to have some action on the engineers of "AFFORE SERVE SERVICE CENTER OF PATNA ", which is situated in exhibition road Patna.So, I would request you to take some severe and strict action against this rediculous activity as fast as possible.I want my adaptor tobe replaced by a new one.
and therefore it should be replaced by a new one but I have been provided a used and a repaired adaptor in place of that and that also with 1.5amp as the adaptor I have is of 1.6 amp . On complaining neither they are taking any actions and also they behaved so disgust. I dont think that any one might be ready to buy if this behaviour remains with the customer and I would strictly complain to have some action on the engineers of "AFFORE SERVE SERVICE CENTER OF PATNA ", which is situated in exhibition road Patna.So, I would request you to take some severe and strict action against this rediculous activity as fast as possible.I want my adaptor tobe replaced by a new one.
Acer/Laptop — TOUCH PAD NOT WORKING
The laptop was purchased on 28 july,2009 and from the very next day it was observed that cursor is not working properly.On clicking the the particular file the file does not open most of the time .On asking the dealer to please resolve the problem dealer says to go to the service centre and on asking the service centre people there is no problem in the laptop but still the problem is there which has not been resolved yet.I would like to request you please resove the same at earliest.Acer — my Laptop is totally dead
S/N : LXE900C[protected] is the laptop serial no.I am ICFAI national college student
My laptap is totally not started many times i send the msg .they are not responding
kindly get back to my mobile no [protected] as soon as possible.
shruti service centre Hubli here plz inform them sir .
regards
Bhirendra Dhoni
Regards.
Nagesh...
Unmatched, atrocious service.
I sent in my 6 month old FX6800 Gateway computer for repair. It's been gone for over a month. It has not been returned to me yet. I called several times and pointed out to them that they had said it would take 5-10 days. Their line is that the guarantee does not explicitly state a "time limit" for repairs.
Folks, stay away from ACER/GATEWAY computers. It may look like a good deal - that is until you need servicing!
I sent in my 6 month old FX6800 Gateway computer for repair. It's been gone for over a month. It has not been returned to me yet. I called several times and pointed out to them that they had said it would take 5-10 days. Their line is that the guarantee does not explicitly state a "time limit" for repairs.
Folks, stay away from ACER/GATEWAY computers. It may look like a good deal - that is until you need servicing!
I, too, have a had a problem with Acer. During warranty it would not turn on. I sent it in (four times); each time it came back in the same condition it was in. Now I am told that the warranty has expired and it will cost me to send it back in. What a piece of trash, equaled only by their lack of service.
Acer — Poor quality of Laptops
I have one Acer Aspire 4720Z. In just one year it has toubled me so much that I would never suggest anyone to buy an Acer. Its battery is giving so much problem that I cac't use it without power on. It has 0 min battery back up time. Its DVD rom is not working and making so musch sound as if there is CD is inside the rom even when there is no CD is in. Some time its keyboard stop working or some time its touch pad stops working, you have remove and then reinsert the battery to get touch pad work. Before I start I donot understand the aree, neutral or disagree selection. So i left it as it was.
My acer laptop keypad went bad. I letter "R" broke off and was lost, Later the letter "Z" stop working. I contact acer a month before the manufacture warranty expired. I have a two extended warranty that came with the purchase. Now they tell since the manufacture did not fix it letter R they cannot fix the letter Z until the R in fix. Now the manufacture warranty has expired a couple of month ago. Now I'm stuck with a laptop I brought a year ago that the some of the key letters does't work. No more Acer for me and I will spread the word to others donot but acer. By the I purchase this for ShopNbc online.
Lonnie
My acer laptop keypad went bad. I letter "R" broke off and was lost, Later the letter "Z" stop working. I contact acer a month before the manufacture warranty expired. I have a two extended warranty that came with the purchase. Now they tell since the manufacture did not fix it letter R they cannot fix the letter Z until the R in fix. Now the manufacture warranty has expired a couple of month ago. Now I'm stuck with a laptop I brought a year ago that the some of the key letters does't work. No more Acer for me and I will spread the word to others donot but acer. By the I purchase this for ShopNbc online.
Lonnie
i have purchased acer laptop (5730) seven month ago. there is a regular problem of LCD (display in white horizental lines, sometime whitesh). i am giving my complains more then 3 times in CCare but i can't get any proper solution. tell me what to do.
To,
The Acer india (Pvt) Ltd.
Bangalore
SUB - The problem of my DVD ROM
sir,
This's the mail for you to conform that my DVD ROM isn't work any time while i perched my PC
in each of time its repare by your service centers.
last 4th of Nov i recive a letter by you. But whitch letter you attech with report. to conform me thet my DVD ROM work proper. Maybe only maximum 19 days your DVD ROM work properly. I'm very upsad for this problem that maximum months its can't work. So decided that i'll complant to consumer foram
Mr.Devbrath Acharaya told me many time now your PC work properly but it's not work tillnow. He got me the no. fo Mr Amrish he is also told me that i'll call you with in half an hour now at present he's not make a call 4 me.
I called Mr. Dev many time he don't recive my call any time if i call any other no he recived call & told me thet i'm out of delhi, i'm in meeting, i'm driveing, lunch time ya today is offoce off. allso that he is angry no me many time
Till now my case Id[protected] on 16 march2009,[protected] on 21 may 2009, 072209-7 on 22 july 2009 and today[protected] in these ids my PC's part change five time.
So tell me the how many month for perches my PC by your Company and in which time i'll repareing my DVD ROM In the time of Three Year ?
The Acer india (Pvt) Ltd.
Bangalore
SUB - The problem of my DVD ROM
sir,
This's the mail for you to conform that my DVD ROM isn't work any time while i perched my PC
in each of time its repare by your service centers.
last 4th of Nov i recive a letter by you. But whitch letter you attech with report. to conform me thet my DVD ROM work proper. Maybe only maximum 19 days your DVD ROM work properly. I'm very upsad for this problem that maximum months its can't work. So decided that i'll complant to consumer foram
Mr.Devbrath Acharaya told me many time now your PC work properly but it's not work tillnow. He got me the no. fo Mr Amrish he is also told me that i'll call you with in half an hour now at present he's not make a call 4 me.
I called Mr. Dev many time he don't recive my call any time if i call any other no he recived call & told me thet i'm out of delhi, i'm in meeting, i'm driveing, lunch time ya today is offoce off. allso that he is angry no me many time
Till now my case Id[protected] on 16 march2009,[protected] on 21 may 2009, 072209-7 on 22 july 2009 and today[protected] in these ids my PC's part change five time.
So tell me the how many month for perches my PC by your Company and in which time i'll repareing my DVD ROM In the time of Three Year ?
Acer — touchpad not working
I purchase a new acer aspire 5738z laptop on dec2,2009..and the touchpad is not working properly from the very first day.. i went to the service center in sec 44 chandigarh.. and it the worst service center that i have seen in my life.. they dont know how to talk to customer.. and they doesn't know about latest laptop features..Acer — Acer
I bought my Acer Lap Top on August the 15th, 2009; and I am unable to upgrade to Windows7 as somebody seems to have used my Lap Top serial no to upgrade his operating system to Windows7. I had booked my lap for repairs right after the purchase as optical drive was faulty.So I assume serial no of my machine is being misused by someone at the repair center. Request your assistance to help me fix this issue as I have to upgrade my operating system to windows 7 ASAP.
Customer’s Name : Mr. Anshul Bajpai
Serial no of the machine : LXPAR0X[protected]
Make & Model : Acer 5738Z
Contact No : [protected] & [protected]
Best Time to contact : Before Noon and any time on weekends.
Repair Case No : OL[protected]
Repair Center Address : New Tech Computers, B-23 Basement, Solaris 2, L&T Gate No 06, Saki Vihar Rd, Powai, Andheri- East
Acer Laptop — very poor service
the service provided by acer is the worst...i had to leave my laptop at digitech service station gurgaon for more then 3months for repair...they never give any feedback,no calls,no intimation...you will have to go20 times to get your problem rectified..not at all satisfactory service...Acer — Problem in CPU
CPU is not working. When we plug and switch on, it sparks inside of CPU. Maybe its problem in SMPS coz current not shows in CPU. a/p-bhend tal-madha, dist-solapur
6m omputer services — bad services
earlier there waz a prolem with the tap and battery and also water leakage .The guy came on time and repalced teh parts but next day the problem of leakage started again and again we put a complaint against itsome one came and slove the proble but it did nt goy completely slove again next day same problem of leakage problem had put a compalint on their toll free number as well as on the number of their tata which is alwaz not reachable.
but yet no one had come across to slove the proble now despite of having pureit in my company i cannot store water fro drinking in it.
i am sick an dtired of again and again calling tollfree and register compalint so today i finally though to put an ooffcial compliant where i can have records of it too
Please if you an come and slove the problem tell me orelse i will prefer to dump it as it is its like a watse here in my office
Acer — DLP PROJECTOR - NOT ABLE TO INSTAL
SIR,DLP PROJECTOR P 1166 SULLIED BY YOU on 27/8/2009 UNDER [protected]@SCHOOL PLAN -
MODEL DSVO801 is unable to instal.
Madhusoodanan.k , HITC GHSS KOROM
machine model; DSVO801
M/C Sl.No. EYJ[protected]
CONTACT NO. [protected] OFFICE:[protected]
K.Madhusoodanan. (hitc),
GHSS KOROM
KOROM P.O
PAYYANUR Via,
KANNUR DIST , KERALA.
Pin 670307
Acer Laptop — Poor Service
Dear All,I have given my Acer laptop for service dated on 22.12.09.and till date on 19.01.10 the laptop has not been considered and repaired, after a long discussion also the service engineer answers roughly and doesn't commit time to deliver the laptop. I would request you people not to go for Acer products as they are the worst after sales service providers.
regards
Rajesh A
I have an Acer laptop AS-4930 with S.No. LXAXB0C0058400F0611601. This is under warranty. The Laptop has some issue
1. Web cam is not working.
2. The bios batter is not working properly. This is not able to save the data.
3. One hinsis are making noise.
4. The battery backup is 20 to 25 minit.
For these issue I have complain and they generate a case ID the case id is ACER:OL:[protected].
The Technical person from Acer Customer center Pune tell me that this have problem in Main board. The order for new part and on last Saturday they have changed this part and tell me that your laptop is working ok you take it. I have received it but when I was working on it then the system not able to charge and not able to start. So I again call the technical person ( Shaker from Acer Customer center Pune) the tall me that submit the laptop, so I have again submit the laptop for 9 days.
They again order for new part and the case id for that is 11310-56. When I visit the service center for collecting the laptop, I found that the laptop has my previous board complains is romance same in my laptop. The fit old board and gives me wrong information that the part has been changed. And the web came also not working and the battery status I don’t know. The technical person gives me excuse that the part is repair. And I have changed the part. But the problem is still there. And if the same part require only repair so why the order for new part and if the received new part so why the fit old one.
This is not good thing sir.
I also want to renew my warranty period but if you period me service like this so how I trust on your organization. This is my last hope if you able to help me so please otherwise in my contact no one will buy any product of acer brand. And I also go in consumer cort because I am not able to to anything the behavior of the person which is working in the costumer care is not good I have not any other choice.
1. Web cam is not working.
2. The bios batter is not working properly. This is not able to save the data.
3. One hinsis are making noise.
4. The battery backup is 20 to 25 minit.
For these issue I have complain and they generate a case ID the case id is ACER:OL:[protected].
The Technical person from Acer Customer center Pune tell me that this have problem in Main board. The order for new part and on last Saturday they have changed this part and tell me that your laptop is working ok you take it. I have received it but when I was working on it then the system not able to charge and not able to start. So I again call the technical person ( Shaker from Acer Customer center Pune) the tall me that submit the laptop, so I have again submit the laptop for 9 days.
They again order for new part and the case id for that is 11310-56. When I visit the service center for collecting the laptop, I found that the laptop has my previous board complains is romance same in my laptop. The fit old board and gives me wrong information that the part has been changed. And the web came also not working and the battery status I don’t know. The technical person gives me excuse that the part is repair. And I have changed the part. But the problem is still there. And if the same part require only repair so why the order for new part and if the received new part so why the fit old one.
This is not good thing sir.
I also want to renew my warranty period but if you period me service like this so how I trust on your organization. This is my last hope if you able to help me so please otherwise in my contact no one will buy any product of acer brand. And I also go in consumer cort because I am not able to to anything the behavior of the person which is working in the costumer care is not good I have not any other choice.
I have an Acer laptop AS-4930 with S.No. LXAXB0C0058400F0611601. This is under warranty. The Laptop has some issue
1. Web cam is not working.
2. The bios batter is not working properly. This is not able to save the data.
3. One hinsis are making noise.
4. The battery backup is 20 to 25 minit.
For these issue I have complain and they generate a case ID the case id is ACER:OL:[protected].
The Technical person from Acer Customer center Pune tell me that this have problem in Main board. The order for new part and on last Saturday they have changed this part and tell me that your laptop is working ok you take it. I have received it but when I was working on it then the system not able to charge and not able to start. So I again call the technical person ( Shaker from Acer Customer center Pune) the tall me that submit the laptop, so I have again submit the laptop for 9 days.
They again order for new part and the case id for that is 11310-56. When I visit the service center for collecting the laptop, I found that the laptop has my previous board complains is romance same in my laptop. The fit old board and gives me wrong information that the part has been changed. And the web came also not working and the battery status I don’t know. The technical person gives me excuse that the part is repair. And I have changed the part. But the problem is still there. And if the same part require only repair so why the order for new part and if the received new part so why the fit old one.
This is not good thing sir.
I also want to renew my warranty period but if you period me service like this so how I trust on your organization. This is my last hope if you able to help me so please otherwise in my contact no one will buy any product of acer brand. And I also go in consumer cort because I am not able to to anything the behavior of the person which is working in the costumer care is not good I have not any other choice.
1. Web cam is not working.
2. The bios batter is not working properly. This is not able to save the data.
3. One hinsis are making noise.
4. The battery backup is 20 to 25 minit.
For these issue I have complain and they generate a case ID the case id is ACER:OL:[protected].
The Technical person from Acer Customer center Pune tell me that this have problem in Main board. The order for new part and on last Saturday they have changed this part and tell me that your laptop is working ok you take it. I have received it but when I was working on it then the system not able to charge and not able to start. So I again call the technical person ( Shaker from Acer Customer center Pune) the tall me that submit the laptop, so I have again submit the laptop for 9 days.
They again order for new part and the case id for that is 11310-56. When I visit the service center for collecting the laptop, I found that the laptop has my previous board complains is romance same in my laptop. The fit old board and gives me wrong information that the part has been changed. And the web came also not working and the battery status I don’t know. The technical person gives me excuse that the part is repair. And I have changed the part. But the problem is still there. And if the same part require only repair so why the order for new part and if the received new part so why the fit old one.
This is not good thing sir.
I also want to renew my warranty period but if you period me service like this so how I trust on your organization. This is my last hope if you able to help me so please otherwise in my contact no one will buy any product of acer brand. And I also go in consumer cort because I am not able to to anything the behavior of the person which is working in the costumer care is not good I have not any other choice.
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